Public bug reported: On ubuntu, when the hardware "mute" button is pressed, the headset microphone becomes muted, but the mute indicator light fails to light up. On pressing the mute button again to hardware unmute the mic, the mic is never unmuted. I have to physically unplug and replug the microphone to unmute the mic.
On OS X, when the hardware mute button is pressed, the mic is muted and a red mute indicator light lights up. When I press the button again, the light goes away and the mic is unmuted. I believe the issue is related to the USB HID (for volume up, volume down, and call accept) not being properly interfaced with. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: alsa-base 1.0.25+dfsg-0ubuntu4 ProcVersionSignature: Ubuntu 3.13.0-44.73-generic 3.13.11-ckt12 Uname: Linux 3.13.0-44-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.6 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: jchan 2924 F.... pulseaudio /dev/snd/pcmC1D0c: jchan 2924 F...m pulseaudio /dev/snd/pcmC1D0p: jchan 2924 F...m pulseaudio /dev/snd/controlC0: jchan 2924 F.... pulseaudio CurrentDesktop: Unity Date: Fri Jan 16 17:32:58 2015 InstallationDate: Installed on 2014-04-22 (269 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417) PackageArchitecture: all ProcEnviron: LANGUAGE=en_US PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:USB failed Symptom_Card: Plantronics .Audio 478 USB - Plantronics .Audio 478 USB Symptom_Type: None of the above Title: [USB-Audio - Plantronics .Audio 478 USB, recording] Recording problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/27/2012 dmi.bios.vendor: Intel Corp. dmi.bios.version: KCH7710H.86A.0106.2012.1227.1251 dmi.board.name: DH77DF dmi.board.vendor: Intel Corporation dmi.board.version: AAG40293-300 dmi.chassis.type: 3 dmi.modalias: dmi:bvnIntelCorp.:bvrKCH7710H.86A.0106.2012.1227.1251:bd12/27/2012:svn:pn:pvr:rvnIntelCorporation:rnDH77DF:rvrAAG40293-300:cvn:ct3:cvr: ** Affects: alsa-driver (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug trusty -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1411867 Title: [USB-Audio - Plantronics .Audio 478 USB, recording] Microphone Stops Working After Pressing Hardware Mute Status in alsa-driver package in Ubuntu: New Bug description: On ubuntu, when the hardware "mute" button is pressed, the headset microphone becomes muted, but the mute indicator light fails to light up. On pressing the mute button again to hardware unmute the mic, the mic is never unmuted. I have to physically unplug and replug the microphone to unmute the mic. On OS X, when the hardware mute button is pressed, the mic is muted and a red mute indicator light lights up. When I press the button again, the light goes away and the mic is unmuted. I believe the issue is related to the USB HID (for volume up, volume down, and call accept) not being properly interfaced with. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: alsa-base 1.0.25+dfsg-0ubuntu4 ProcVersionSignature: Ubuntu 3.13.0-44.73-generic 3.13.11-ckt12 Uname: Linux 3.13.0-44-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.6 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: jchan 2924 F.... pulseaudio /dev/snd/pcmC1D0c: jchan 2924 F...m pulseaudio /dev/snd/pcmC1D0p: jchan 2924 F...m pulseaudio /dev/snd/controlC0: jchan 2924 F.... pulseaudio CurrentDesktop: Unity Date: Fri Jan 16 17:32:58 2015 InstallationDate: Installed on 2014-04-22 (269 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417) PackageArchitecture: all ProcEnviron: LANGUAGE=en_US PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:USB failed Symptom_Card: Plantronics .Audio 478 USB - Plantronics .Audio 478 USB Symptom_Type: None of the above Title: [USB-Audio - Plantronics .Audio 478 USB, recording] Recording problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/27/2012 dmi.bios.vendor: Intel Corp. dmi.bios.version: KCH7710H.86A.0106.2012.1227.1251 dmi.board.name: DH77DF dmi.board.vendor: Intel Corporation dmi.board.version: AAG40293-300 dmi.chassis.type: 3 dmi.modalias: dmi:bvnIntelCorp.:bvrKCH7710H.86A.0106.2012.1227.1251:bd12/27/2012:svn:pn:pvr:rvnIntelCorporation:rnDH77DF:rvrAAG40293-300:cvn:ct3:cvr: To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1411867/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp