Public bug reported:
I've followed the troubleshooting information suggested in Firefox with
no results including multiple reboots. Also uninstalled & reinstalled
firefox. Still cannot restore bookmarks or import bookmarks from html.
Cannot sync bookmarks using firefox sync.
Firefox still reports that the bookmark & history system is not
available because some files are in use by another application.
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: firefox 56.0+build6-0ubuntu0.16.04.2
ProcVersionSignature: Ubuntu 4.4.0-97.120-generic 4.4.87
Uname: Linux 4.4.0-97-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
AddonCompatCheckDisabled: False
ApportVersion: 2.20.1-0ubuntu2.10
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: brent 2321 F.... pulseaudio
/dev/snd/controlC2: brent 2321 F.... pulseaudio
/dev/snd/controlC0: brent 2321 F.... pulseaudio
BuildID: 20171003101344
Channel: Unavailable
CurrentDesktop: GNOME
Date: Tue Oct 24 07:49:01 2017
Extensions: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IfupdownConfig:
# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback
IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini
or extensions.sqlite)
InstallationDate: Installed on 2015-03-09 (959 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
IpRoute:
default via 192.168.1.1 dev eth0 proto static metric 100
169.254.0.0/16 dev eth0 scope link metric 1000
192.168.1.0/24 dev eth0 proto kernel scope link src 192.168.1.203 metric
100
IwConfig:
lo no wireless extensions.
eth0 no wireless extensions.
Locales: extensions.sqlite corrupt or missing
MostRecentCrashID: bp-c54702b4-1092-4d28-8224-51ecd1171023
Plugins: Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so
PrefSources: prefs.js
ProcEnviron:
LANGUAGE=en_US
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=56.0/20171003101344 (In use)
RfKill:
RunningIncompatibleAddons: False
SourcePackage: firefox
Themes: extensions.sqlite corrupt or missing
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/03/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1102
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: P7P55 LX
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr1102:bd01/03/2011:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP7P55LX:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
** Affects: firefox (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug xenial
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Packages, which is subscribed to firefox in Ubuntu.
https://bugs.launchpad.net/bugs/1726861
Title:
bookmarks & history system not available
Status in firefox package in Ubuntu:
New
Bug description:
I've followed the troubleshooting information suggested in Firefox
with no results including multiple reboots. Also uninstalled &
reinstalled firefox. Still cannot restore bookmarks or import
bookmarks from html. Cannot sync bookmarks using firefox sync.
Firefox still reports that the bookmark & history system is not
available because some files are in use by another application.
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: firefox 56.0+build6-0ubuntu0.16.04.2
ProcVersionSignature: Ubuntu 4.4.0-97.120-generic 4.4.87
Uname: Linux 4.4.0-97-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
AddonCompatCheckDisabled: False
ApportVersion: 2.20.1-0ubuntu2.10
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: brent 2321 F.... pulseaudio
/dev/snd/controlC2: brent 2321 F.... pulseaudio
/dev/snd/controlC0: brent 2321 F.... pulseaudio
BuildID: 20171003101344
Channel: Unavailable
CurrentDesktop: GNOME
Date: Tue Oct 24 07:49:01 2017
Extensions: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IfupdownConfig:
# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback
IncompatibleExtensions: Unavailable (corrupt or non-existant
compatibility.ini or extensions.sqlite)
InstallationDate: Installed on 2015-03-09 (959 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
IpRoute:
default via 192.168.1.1 dev eth0 proto static metric 100
169.254.0.0/16 dev eth0 scope link metric 1000
192.168.1.0/24 dev eth0 proto kernel scope link src 192.168.1.203 metric
100
IwConfig:
lo no wireless extensions.
eth0 no wireless extensions.
Locales: extensions.sqlite corrupt or missing
MostRecentCrashID: bp-c54702b4-1092-4d28-8224-51ecd1171023
Plugins: Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so
PrefSources: prefs.js
ProcEnviron:
LANGUAGE=en_US
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=56.0/20171003101344 (In use)
RfKill:
RunningIncompatibleAddons: False
SourcePackage: firefox
Themes: extensions.sqlite corrupt or missing
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/03/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1102
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: P7P55 LX
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr1102:bd01/03/2011:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP7P55LX:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
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