Public bug reported:
The speakers are connected to USB.
"Digital Output (S/PDIF) - Audioengine HD3" appears in Sound settings.
At first try, testing speakers (in sound settings) produced sound, but
there was no sound in other applications (like Chromium or Rhythmbox).
I had to add "install snd_hda_intel /bin/false" to /etc/modprobe.d/alsa-
base.conf to get sound to work in other applications (presumably s/pdif
was not directed to default sound card).
But then, after a few minutes there is no sound any more (even speaker
testing in settings does not produce any sound any more). Turning off
the speakers and then back on doesn't help. Nor does disconnecting and
reconnecting usb cord. So far, only rebooting restores sound for a
while.
ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4
Uname: Linux 4.13.0-16-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
ApportVersion: 2.20.7-0ubuntu3.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC1D0p: arach 2475 F...m pulseaudio
/dev/snd/controlC1: arach 2475 F.... pulseaudio
CurrentDesktop: Budgie:GNOME
Date: Sat Nov 4 11:17:43 2017
InstallationDate: Installed on 2017-09-24 (40 days ago)
InstallationMedia: Ubuntu-Budgie 17.04 "Zesty Zapus" - Release amd64 (20170412)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_Card: Audioengine HD3 - Audioengine HD3
Symptom_Type: Sound works for a while, then breaks
Title: [USB-Audio - Audioengine HD3, playback] fails after a while
UpgradeStatus: Upgraded to artful on 2017-10-19 (15 days ago)
dmi.bios.date: 10/17/2016
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: J61 v03.91
dmi.board.asset.tag: CZC3195C9B
dmi.board.name: 158A
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 0.00
dmi.chassis.asset.tag: CZC3195C9B
dmi.chassis.type: 6
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias:
dmi:bvnHewlett-Packard:bvrJ61v03.91:bd10/17/2016:svnHewlett-Packard:pnHPZ620Workstation:pvr:rvnHewlett-Packard:rn158A:rvr0.00:cvnHewlett-Packard:ct6:cvr:
dmi.product.family: 103C_53335X G=D
dmi.product.name: HP Z620 Workstation
dmi.sys.vendor: Hewlett-Packard
mtime.conffile..etc.modprobe.d.alsa-base.conf: 2017-11-04T10:57:25.798374
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug artful
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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1730063
Title:
[USB-Audio - Audioengine HD3, playback] fails after a while
Status in alsa-driver package in Ubuntu:
New
Bug description:
The speakers are connected to USB.
"Digital Output (S/PDIF) - Audioengine HD3" appears in Sound settings.
At first try, testing speakers (in sound settings) produced sound, but
there was no sound in other applications (like Chromium or Rhythmbox).
I had to add "install snd_hda_intel /bin/false" to /etc/modprobe.d
/alsa-base.conf to get sound to work in other applications (presumably
s/pdif was not directed to default sound card).
But then, after a few minutes there is no sound any more (even speaker
testing in settings does not produce any sound any more). Turning off
the speakers and then back on doesn't help. Nor does disconnecting and
reconnecting usb cord. So far, only rebooting restores sound for a
while.
ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4
Uname: Linux 4.13.0-16-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
ApportVersion: 2.20.7-0ubuntu3.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC1D0p: arach 2475 F...m pulseaudio
/dev/snd/controlC1: arach 2475 F.... pulseaudio
CurrentDesktop: Budgie:GNOME
Date: Sat Nov 4 11:17:43 2017
InstallationDate: Installed on 2017-09-24 (40 days ago)
InstallationMedia: Ubuntu-Budgie 17.04 "Zesty Zapus" - Release amd64
(20170412)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_Card: Audioengine HD3 - Audioengine HD3
Symptom_Type: Sound works for a while, then breaks
Title: [USB-Audio - Audioengine HD3, playback] fails after a while
UpgradeStatus: Upgraded to artful on 2017-10-19 (15 days ago)
dmi.bios.date: 10/17/2016
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: J61 v03.91
dmi.board.asset.tag: CZC3195C9B
dmi.board.name: 158A
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 0.00
dmi.chassis.asset.tag: CZC3195C9B
dmi.chassis.type: 6
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias:
dmi:bvnHewlett-Packard:bvrJ61v03.91:bd10/17/2016:svnHewlett-Packard:pnHPZ620Workstation:pvr:rvnHewlett-Packard:rn158A:rvr0.00:cvnHewlett-Packard:ct6:cvr:
dmi.product.family: 103C_53335X G=D
dmi.product.name: HP Z620 Workstation
dmi.sys.vendor: Hewlett-Packard
mtime.conffile..etc.modprobe.d.alsa-base.conf: 2017-11-04T10:57:25.798374
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