Public bug reported: I installed gnome-software to attempt to install a snap. Installing a snap requires logging in to the snap store? The login dialog does not let me log in with my launchpad details, it shows:
https://quad.pe/e/fG5ZLaxMiL.png GDBus.Error:org.gtk.GDBus.UnmappedGError.Quark._snapd_2derror_2dquark.Code9: Permission denied by Polkit The log (attached) doesn't seem to have any other details. It doesn't seem to be trying to validate the credentials; anything will give the same error. I don't have much Gnome stuff installed; I'm running i3wm without any gnome-session or anything running, but I haven't intentionally crippled or disabled any Gnome stuff either; it's only absent if it's absent. ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: gnome-software 3.26.1-0ubuntu2.17.10.1 ProcVersionSignature: Ubuntu 4.13.0-21.24-generic 4.13.13 Uname: Linux 4.13.0-21-generic x86_64 NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia ApportVersion: 2.20.7-0ubuntu3.6 Architecture: amd64 Date: Sat Dec 23 02:16:04 2017 InstalledPlugins: gnome-software-plugin-flatpak N/A gnome-software-plugin-limba N/A gnome-software-plugin-snap 3.26.1-0ubuntu2.17.10.1 SourcePackage: gnome-software UpgradeStatus: Upgraded to artful on 2017-09-12 (101 days ago) ** Affects: gnome-software (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug artful ** Attachment added: "--verbose log of getting the login error" https://bugs.launchpad.net/bugs/1739849/+attachment/5026234/+files/software.log -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-software in Ubuntu. https://bugs.launchpad.net/bugs/1739849 Title: Logging into snap installer fails with GDBus / Polkit error Status in gnome-software package in Ubuntu: New Bug description: I installed gnome-software to attempt to install a snap. Installing a snap requires logging in to the snap store? The login dialog does not let me log in with my launchpad details, it shows: https://quad.pe/e/fG5ZLaxMiL.png GDBus.Error:org.gtk.GDBus.UnmappedGError.Quark._snapd_2derror_2dquark.Code9: Permission denied by Polkit The log (attached) doesn't seem to have any other details. It doesn't seem to be trying to validate the credentials; anything will give the same error. I don't have much Gnome stuff installed; I'm running i3wm without any gnome-session or anything running, but I haven't intentionally crippled or disabled any Gnome stuff either; it's only absent if it's absent. ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: gnome-software 3.26.1-0ubuntu2.17.10.1 ProcVersionSignature: Ubuntu 4.13.0-21.24-generic 4.13.13 Uname: Linux 4.13.0-21-generic x86_64 NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia ApportVersion: 2.20.7-0ubuntu3.6 Architecture: amd64 Date: Sat Dec 23 02:16:04 2017 InstalledPlugins: gnome-software-plugin-flatpak N/A gnome-software-plugin-limba N/A gnome-software-plugin-snap 3.26.1-0ubuntu2.17.10.1 SourcePackage: gnome-software UpgradeStatus: Upgraded to artful on 2017-09-12 (101 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1739849/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
