Public bug reported:

The machine cannot find the HDMI port of the computer. It was working
fine in version 17.10, but not after upgrading to 18.04. When looking at
the graphics part of inxi, it is reporting that modesetting has failed.

command: inxi -G

Graphics:  Card: Intel HD Graphics 520
           Display Server: x11 (X.Org 1.19.6 ) driver: FAILED: modesetting
           Resolution: 1920x1080@60.00hz
           OpenGL: renderer: Mesa DRI Intel HD Graphics 520 (Skylake GT2)
           version: 4.5 Mesa 18.0.0-rc5

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xorg 1:7.7+19ubuntu7
ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
Uname: Linux 4.15.0-20-generic x86_64
.tmp.unity_support_test.0:
 
ApportVersion: 2.20.9-0ubuntu7
Architecture: amd64
CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Sat May  5 14:27:56 2018
DistUpgraded: 2018-05-05 12:31:36,611 DEBUG icon theme changed, re-reading
DistroCodename: bionic
DistroVariant: ubuntu
EcryptfsInUse: Yes
ExtraDebuggingInterest: Yes
GraphicsCard:
 Intel Corporation HD Graphics 520 [8086:1916] (rev 07) (prog-if 00 [VGA 
controller])
   Subsystem: Acer Incorporated [ALI] Skylake GT2 [HD Graphics 520] [1025:1094]
InstallationDate: Installed on 2017-10-31 (186 days ago)
InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 004: ID 0bda:57f3 Realtek Semiconductor Corp. 
 Bus 001 Device 003: ID 0489:e0a3 Foxconn / Hon Hai 
 Bus 001 Device 002: ID 062a:4101 Creative Labs Wireless Keyboard/Mouse
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Acer Aspire E5-575
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-20-generic 
root=UUID=98508690-a9ad-4456-9e28-f3d867db01e9 ro quiet splash vt.handoff=1
SourcePackage: xorg
UpgradeStatus: Upgraded to bionic on 2018-05-05 (0 days ago)
dmi.bios.date: 04/26/2016
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.04
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: Ironman_SK
dmi.board.vendor: Acer
dmi.board.version: V1.04
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: 
dmi:bvnInsydeCorp.:bvrV1.04:bd04/26/2016:svnAcer:pnAspireE5-575:pvrV1.04:rvnAcer:rnIronman_SK:rvrV1.04:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.family: SKL
dmi.product.name: Aspire E5-575
dmi.product.version: V1.04
dmi.sys.vendor: Acer
version.compiz: compiz 1:0.9.13.1+18.04.20180302-0ubuntu1
version.libdrm2: libdrm2 2.4.91-2
version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.0~rc5-1ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.0~rc5-1ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20171229-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
xserver.bootTime: Tue Oct 31 16:01:19 2017
xserver.configfile: default
xserver.errors:
 Failed to load module "fbdev" (module does not exist, 0)
 Failed to load module "vesa" (module does not exist, 0)
 Failed to load module "fbdev" (module does not exist, 0)
 Failed to load module "vesa" (module does not exist, 0)
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.19.3-1ubuntu1.3
xserver.video_driver: modeset

** Affects: xorg (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug bionic ubuntu

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1769341

Title:
  Can't find HDMI

Status in xorg package in Ubuntu:
  New

Bug description:
  The machine cannot find the HDMI port of the computer. It was working
  fine in version 17.10, but not after upgrading to 18.04. When looking
  at the graphics part of inxi, it is reporting that modesetting has
  failed.

  command: inxi -G

  Graphics:  Card: Intel HD Graphics 520
             Display Server: x11 (X.Org 1.19.6 ) driver: FAILED: modesetting
             Resolution: 1920x1080@60.00hz
             OpenGL: renderer: Mesa DRI Intel HD Graphics 520 (Skylake GT2)
             version: 4.5 Mesa 18.0.0-rc5

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: xorg 1:7.7+19ubuntu7
  ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
  Uname: Linux 4.15.0-20-generic x86_64
  .tmp.unity_support_test.0:
   
  ApportVersion: 2.20.9-0ubuntu7
  Architecture: amd64
  CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  CurrentDesktop: ubuntu:GNOME
  Date: Sat May  5 14:27:56 2018
  DistUpgraded: 2018-05-05 12:31:36,611 DEBUG icon theme changed, re-reading
  DistroCodename: bionic
  DistroVariant: ubuntu
  EcryptfsInUse: Yes
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Intel Corporation HD Graphics 520 [8086:1916] (rev 07) (prog-if 00 [VGA 
controller])
     Subsystem: Acer Incorporated [ALI] Skylake GT2 [HD Graphics 520] 
[1025:1094]
  InstallationDate: Installed on 2017-10-31 (186 days ago)
  InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 
(20170801)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 004: ID 0bda:57f3 Realtek Semiconductor Corp. 
   Bus 001 Device 003: ID 0489:e0a3 Foxconn / Hon Hai 
   Bus 001 Device 002: ID 062a:4101 Creative Labs Wireless Keyboard/Mouse
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Acer Aspire E5-575
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-20-generic 
root=UUID=98508690-a9ad-4456-9e28-f3d867db01e9 ro quiet splash vt.handoff=1
  SourcePackage: xorg
  UpgradeStatus: Upgraded to bionic on 2018-05-05 (0 days ago)
  dmi.bios.date: 04/26/2016
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.04
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: Ironman_SK
  dmi.board.vendor: Acer
  dmi.board.version: V1.04
  dmi.chassis.type: 10
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnInsydeCorp.:bvrV1.04:bd04/26/2016:svnAcer:pnAspireE5-575:pvrV1.04:rvnAcer:rnIronman_SK:rvrV1.04:cvnChassisManufacturer:ct10:cvrChassisVersion:
  dmi.product.family: SKL
  dmi.product.name: Aspire E5-575
  dmi.product.version: V1.04
  dmi.sys.vendor: Acer
  version.compiz: compiz 1:0.9.13.1+18.04.20180302-0ubuntu1
  version.libdrm2: libdrm2 2.4.91-2
  version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.0~rc5-1ubuntu1
  version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.0~rc5-1ubuntu1
  version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20171229-1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
  xserver.bootTime: Tue Oct 31 16:01:19 2017
  xserver.configfile: default
  xserver.errors:
   Failed to load module "fbdev" (module does not exist, 0)
   Failed to load module "vesa" (module does not exist, 0)
   Failed to load module "fbdev" (module does not exist, 0)
   Failed to load module "vesa" (module does not exist, 0)
  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.19.3-1ubuntu1.3
  xserver.video_driver: modeset

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