After a lot of wrong trying, I worsen the problem. So I reinstall Ubuntu again.
This time I followed instructions from:
https://wiki.ubuntu.com/DebuggingPrintingProblems
and I typed the command
tail -f /var/log/syslog
>From the screen report, I saw missing of systray and plugin. I concluded that
> When I click 'Next', just get 'Failed to install Plug-in'.
This could be
https://bugs.launchpad.net/hplip/+bug/1807051
> HP Device plug-in version mismatch or some files are corrupted.
Download *.run and *.asc from
https://developers.hp.com/hp-linux-imaging-and-printing/plugins
and
Dear Brian
After a lot of trying everything, now I have a more serious problem then
systemtry-icon.
When I turn on the printer I get the message:
"HP Device Manager - Plug-in Installer
Driver Plug-in Required
HP Device plug-in version mismatch or some files are corrupted.
Click 'Next' to install
Your problem solving has now changed from an inability of CUPS to detect
"usb://HP..." /" to "some problem with systray" after installing the
latest hplip-3.18.12.run.
Which one to pursue is your choice. I wish you luck.
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Brian.
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I just reinstalled: python and python2.7, but the problem persists. It
seems as there is some problem with systray.
/usr/lib/python2.7/dist-packages/gtk-2.0/gtk/__init__.py:127: RuntimeWarning:
PyOS_InputHook is not available for interactive use of PyGTK
set_interactive(1)
No systemtrayicon
I just installed 'libcanberra-gtk-module'. Now, 'canberra-gtk-module' problem
disappeared.
But, I still have:
Plugin installation failed
error: Python gobject/dbus may be not installed
error: Plug-in install failed.
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Dear Santhosh
I run 'hplip-3.18.12.run' and get:
Gtk-Message: 09:46:22.483: Failed to load module "canberra-gtk-module"
Searching... (bus=usb, search=(None), desc=0)
Segmentation fault
error: The device you are trying to setup requires a binary plug-in. Some
functionalities may not work as
Dear Zoran,
Please try it on latest driver from below link
https://developers.hp.com/hp-linux-imaging-and-printing/gethplip
If you still face any issue. Please let us know.
Regards,
Santhosh
** Changed in: hplip
Status: New => In Progress
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Hello Zoran,
In ny last post I asked you look at the output of 'sudo
/usr/lib/cups/backend/usb' and tell us what "Device URI" says. On
reflection, it would be better to post the whole output. So, please
would you do that instead?
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>From the information you gave:
> direct hp:/usb/hp_LaserJet_1005_series?serial=0
This is fine, although the printer the printer does not provide a serial
number. However, I expected to see an 'lpinfo -v' entry beginning
"usb://HP/". This is what CUPS should give for the URI of the
printer.
Hello Zoran,
Do you have the proprietary plugin installed with hp-plug? The printer
needs it.
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https://bugs.launchpad.net/bugs/1806352
Title:
HP LaserJet
Hello Brian
lpinfo -v
network ipps
file cups-brf:/
network beh
network http
network https
network socket
network ipp
network lpd
direct hp:/usb/hp_LaserJet_1005_series?serial=0
direct hpfax
serial serial:/dev/ttyUSB0?baud=230400
lpstat -t
scheduler is running
system default destination:
Hello Zoran,
You forgot to post the two items of information I asked for. Would you
also confirm you have installed the proprietary plugin.
>From your error log:
> prnt/backend/hp.c 831: INFO: open device failed stat=21:
hp:/usb/hp_LaserJet_1005_series?serial=0; will retry in 30 seconds...
>
brian, Till, thanks for fast reply.
LaserJet 1005 is the local printer. Model of the network printer is HP LaserJet
Professional P1102.
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Moved to HPLIP and added upstream task as original reporter is using
upstream package.
** Package changed: cups (Ubuntu) => hplip (Ubuntu)
** Also affects: hplip
Importance: Undecided
Status: New
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Packages,
To confirm: The LaserJet 1005 is on the network?
What is the make and model of the other printer?
Please post the outputs of 'lpinvo -v' and 'lpstat -t'.
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