[Desktop-packages] [Bug 1809856] Re: [XPS 13 9370, Realtek ALC3271, Headphone Out, Right] Static/Electric background noise when volume is not muted

2019-07-21 Thread Daniel van Vugt
Thank you for reporting this bug to Ubuntu. Ubuntu 18.10 (cosmic) reached end-of-life on July 18, 2019. See this document for currently supported Ubuntu releases: https://wiki.ubuntu.com/Releases We appreciate that this bug may be old and you might not be interested in discussing it any more.

[Desktop-packages] [Bug 1809856] Re: [XPS 13 9370, Realtek ALC3271, Headphone Out, Right] Static/Electric background noise when volume is not muted

2019-07-02 Thread Chris
Hi Hui Wang, sorry it has taken me so long to test this. I installed your patch and noticed the following things: 1. I **think** the noise is less than before although still present. 2. The commands in your test instructions now make no difference

[Desktop-packages] [Bug 1809856] Re: [XPS 13 9370, Realtek ALC3271, Headphone Out, Right] Static/Electric background noise when volume is not muted

2019-05-11 Thread Launchpad Bug Tracker
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: alsa-driver (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu.

[Desktop-packages] [Bug 1809856] Re: [XPS 13 9370, Realtek ALC3271, Headphone Out, Right] Static/Electric background noise when volume is not muted

2019-04-26 Thread Hui Wang
Please install and test this deb under 4.18 kernel: sudo dpkg -i oem-.deb reboot do the test to see if there is noise or not. After testing, if want to uninstall the deb: sudo dpkg -P oem-audio-hda-daily-dkms reboot ** Attachment added: "oem-audio-hda-daily-dkms_0.1_all.deb"

[Desktop-packages] [Bug 1809856] Re: [XPS 13 9370, Realtek ALC3271, Headphone Out, Right] Static/Electric background noise when volume is not muted

2019-04-24 Thread Hui Wang
Ok, thanks. I will contact Realtek to find the root cause. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1809856 Title: [XPS 13 9370, Realtek ALC3271, Headphone Out, Right]

[Desktop-packages] [Bug 1809856] Re: [XPS 13 9370, Realtek ALC3271, Headphone Out, Right] Static/Electric background noise when volume is not muted

2019-04-24 Thread Chris
This noise disappears when running this command. sudo ./hda-verb /dev/snd/hwC0D0 0x1d SET_PIN_WIDGET_CONTROL 0x0 The noise returns when running this command. sudo hda-verb /dev/snd/hwC0D0 0x1d SET_PIN_WIDGET_CONTROL 0x20 Thanks! -- You received this bug notification because you are a member

[Desktop-packages] [Bug 1809856] Re: [XPS 13 9370, Realtek ALC3271, Headphone Out, Right] Static/Electric background noise when volume is not muted

2019-04-22 Thread Hui Wang
When there is noise, please do a test: sudo hda-verb /dev/snd/hwC0D0 0x1b SET_PIN_WIDGET_CONTROL 0x0 #if the noise disappear? sudo hda-verb /dev/snd/hwC0D0 0x1b SET_PIN_WIDGET_CONTROL 0x20 #restore the original value sudo hda-verb /dev/snd/hwC0D0 0x1d SET_PIN_WIDGET_CONTROL 0x0 #if the

[Desktop-packages] [Bug 1809856] Re: [XPS 13 9370, Realtek ALC3271, Headphone Out, Right] Static/Electric background noise when volume is not muted

2019-04-22 Thread Chris
No. The issue remains. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1809856 Title: [XPS 13 9370, Realtek ALC3271, Headphone Out, Right] Static/Electric background noise when

[Desktop-packages] [Bug 1809856] Re: [XPS 13 9370, Realtek ALC3271, Headphone Out, Right] Static/Electric background noise when volume is not muted

2019-04-16 Thread Kai-Heng Feng
Sorry for asking this again - is the original issue solved? -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1809856 Title: [XPS 13 9370, Realtek ALC3271, Headphone Out, Right]

[Desktop-packages] [Bug 1809856] Re: [XPS 13 9370, Realtek ALC3271, Headphone Out, Right] Static/Electric background noise when volume is not muted

2019-04-16 Thread Chris
It seems this was a red herring. I was testing on battery power which is why the audio was being runtime suspended. The hissing remains constant when the laptop is plugged in. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver

[Desktop-packages] [Bug 1809856] Re: [XPS 13 9370, Realtek ALC3271, Headphone Out, Right] Static/Electric background noise when volume is not muted

2019-04-14 Thread Kai-Heng Feng
Seems like it goes away as soon as the audio gets runtime suspended. Is the original issue solved or somewhat alleviated? -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1809856

[Desktop-packages] [Bug 1809856] Re: [XPS 13 9370, Realtek ALC3271, Headphone Out, Right] Static/Electric background noise when volume is not muted

2019-04-14 Thread Chris
Hi Kai-Heng Feng, I successfully applied the patch, thanks. Now when the headphones are plugged in there are a few seconds of hissing before it goes quiet. If I change the volume, the hissing returns and stops after around 3-5s. If I play some music and then stop the music, the hissing returns and

[Desktop-packages] [Bug 1809856] Re: [XPS 13 9370, Realtek ALC3271, Headphone Out, Right] Static/Electric background noise when volume is not muted

2019-04-08 Thread Kai-Heng Feng
Download those files into a new directory, cd to the directory and run `sudo dpkg -i *deb`. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1809856 Title: [XPS 13 9370, Realtek

[Desktop-packages] [Bug 1809856] Re: [XPS 13 9370, Realtek ALC3271, Headphone Out, Right] Static/Electric background noise when volume is not muted

2019-04-03 Thread Chris
Hi Kai-Heng Feng, Do you have a link to a process that I can use to test your patch? Many thanks. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1809856 Title: [XPS 13 9370,

[Desktop-packages] [Bug 1809856] Re: [XPS 13 9370, Realtek ALC3271, Headphone Out, Right] Static/Electric background noise when volume is not muted

2019-03-17 Thread Kai-Heng Feng
** Changed in: linux (Ubuntu) Assignee: Kai-Heng Feng (kaihengfeng) => (unassigned) -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1809856 Title: [XPS 13 9370, Realtek

[Desktop-packages] [Bug 1809856] Re: [XPS 13 9370, Realtek ALC3271, Headphone Out, Right] Static/Electric background noise when volume is not muted

2019-03-11 Thread Kai-Heng Feng
Please see if this kernel helps: https://people.canonical.com/~khfeng/lp1809856/ -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1809856 Title: [XPS 13 9370, Realtek ALC3271,

[Desktop-packages] [Bug 1809856] Re: [XPS 13 9370, Realtek ALC3271, Headphone Out, Right] Static/Electric background noise when volume is not muted

2019-03-06 Thread Kai-Heng Feng
** Changed in: linux (Ubuntu) Assignee: (unassigned) => Kai-Heng Feng (kaihengfeng) -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1809856 Title: [XPS 13 9370, Realtek

[Desktop-packages] [Bug 1809856] Re: [XPS 13 9370, Realtek ALC3271, Headphone Out, Right] Static/Electric background noise when volume is not muted

2019-03-06 Thread Kai-Heng Feng
** Also affects: linux (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1809856 Title: [XPS 13 9370, Realtek ALC3271, Headphone

[Desktop-packages] [Bug 1809856] Re: [XPS 13 9370, Realtek ALC3271, Headphone Out, Right] Static/Electric background noise when volume is not muted

2019-02-24 Thread Daniel van Vugt
** This bug is no longer a duplicate of bug 1654448 Dell XPS 13 9350, 9360 and 9370 headphone audio hiss -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1809856 Title: [XPS 13

[Desktop-packages] [Bug 1809856] Re: [XPS 13 9370, Realtek ALC3271, Headphone Out, Right] Static/Electric background noise when volume is not muted

2019-01-07 Thread Daniel van Vugt
*** This bug is a duplicate of bug 1654448 *** https://bugs.launchpad.net/bugs/1654448 Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 1654448, so it is being marked as such. Please

[Desktop-packages] [Bug 1809856] Re: [XPS 13 9370, Realtek ALC3271, Headphone Out, Right] Static/Electric background noise when volume is not muted

2018-12-26 Thread David Koplik
** Description changed: - Whenever I plug in my Sennheiser HD1 Wired headphones with mic, I start hearing a static/electric (some internal?) sound if the volume isn't muted. This does not occur with my other earbuds with mic, only the Sennheisers. It works fine on Windows 10 running on the