[Desktop-packages] [Bug 1810022] Re: Totem does not play MOV file with x264 encoding

2019-01-08 Thread Daniel van Vugt
*** This bug is a duplicate of bug 1810929 *** https://bugs.launchpad.net/bugs/1810929 preethi, Please run: lspci -k and send us the output, so that we can see what GPUs (and drivers) you are using. -- You received this bug notification because you are a member of Desktop Packages,

[Desktop-packages] [Bug 1810022] Re: Totem does not play MOV file with x264 encoding

2019-01-08 Thread Daniel van Vugt
*** This bug is a duplicate of bug 1810929 *** https://bugs.launchpad.net/bugs/1810929 Moving to bug 1810929. ** This bug has been marked a duplicate of bug 1810929 totem crashed with SIGSEGV -- You received this bug notification because you are a member of Desktop Packages, which is

[Desktop-packages] [Bug 1810022] Re: Totem does not play MOV file with x264 encoding

2019-01-08 Thread Sebastien Bacher
Upstream report is https://gitlab.gnome.org/GNOME/cogl/issues/1, resolving the segfault wouldn't fix the problem that the xorg stack hits errors though. If the other bugs is hinting right, uninstalling the nvidia driver should resolve the issue (why do you have those installed on an intel

[Desktop-packages] [Bug 1810022] Re: Totem does not play MOV file with x264 encoding

2019-01-08 Thread Sebastien Bacher
The new report is a duplicate of bug #1730241 which seems to be cogl not handling well the video drivers being in a buggy state -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to totem in Ubuntu. https://bugs.launchpad.net/bugs/1810022

[Desktop-packages] [Bug 1810022] Re: Totem does not play MOV file with x264 encoding

2019-01-08 Thread preethi
The newly created private bug with crash information is #1810929 totem crashed with SIGSEGV In spite of removing gstreamer1.0-vaapi, totem failed with the last error. And yes - mpv plays the video and totem does not. -- You received this bug notification because you are a member of Desktop

[Desktop-packages] [Bug 1810022] Re: Totem does not play MOV file with x264 encoding

2019-01-07 Thread Daniel van Vugt
And I don't mean to imply Seb's advice was bad. It was very good advice. We still need to debug the crash... -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to totem in Ubuntu. https://bugs.launchpad.net/bugs/1810022 Title: Totem does

[Desktop-packages] [Bug 1810022] Re: Totem does not play MOV file with x264 encoding

2019-01-07 Thread Daniel van Vugt
Also since you get this after following Seb's advice: totem 1.MOV double free or corruption (!prev) Aborted (core dumped) we next need to get some information about that crash. Please follow these instructions to find the crash details and send them to us: 1. Look in /var/crash for crash

[Desktop-packages] [Bug 1810022] Re: Totem does not play MOV file with x264 encoding

2019-01-07 Thread Daniel van Vugt
Also possibly related, but unlikely, is bug 1770725. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to totem in Ubuntu. https://bugs.launchpad.net/bugs/1810022 Title: Totem does not play MOV file with x264 encoding Status in totem

[Desktop-packages] [Bug 1810022] Re: Totem does not play MOV file with x264 encoding

2019-01-07 Thread Daniel van Vugt
Thanks. It appears you have an Nvidia graphics driver installed, so that prevents hardware-accelerated video decoding via VAAPI from working. :( It looks like mpv did work, is that correct? If so then to get Totem working please try this: sudo apt remove gstreamer1.0-vaapi:amd64 -- You

Re: [Desktop-packages] [Bug 1810022] Re: Totem does not play MOV file with x264 encoding

2019-01-07 Thread preethi
Also, the i965-va-driver is installed in Ubuntu. Preethi R On Tue, 8 Jan 2019 at 09:56, Preethi Rajasekaran wrote: > Hi Sebastien and Daniel, > > PFA the output of the commands you requested. > > Regards, > Preethi R > > > On Tue, 8 Jan 2019 at 09:00, Daniel van Vugt < >

Re: [Desktop-packages] [Bug 1810022] Re: Totem does not play MOV file with x264 encoding

2019-01-07 Thread preethi
Hi Sebastien and Daniel, PFA the output of the commands you requested. Regards, Preethi R On Tue, 8 Jan 2019 at 09:00, Daniel van Vugt wrote: > It appears you have a Sandy Bridge CPU and the required packages > installed for hardware video decoding > ( >

[Desktop-packages] [Bug 1810022] Re: Totem does not play MOV file with x264 encoding

2019-01-07 Thread Daniel van Vugt
It appears you have a Sandy Bridge CPU and the required packages installed for hardware video decoding (https://en.wikipedia.org/wiki/Intel_Quick_Sync_Video#Hardware_decoding_and_encoding). So that should work. Maybe Seb has a point... Can you please also: 1. Run 'vainfo' and send us the output.

[Desktop-packages] [Bug 1810022] Re: Totem does not play MOV file with x264 encoding

2019-01-07 Thread Sebastien Bacher
Does it work if you move away the ~/.cache/gstreamer-1.0 directory? (similar to https://askubuntu.com/questions/300645/cant-play-videos-in- totem-error-says-that-were-missing-plugins-that-should-n) -- You received this bug notification because you are a member of Desktop Packages, which is

Re: [Desktop-packages] [Bug 1810022] Re: Totem does not play MOV file with x264 encoding

2019-01-07 Thread preethi
PFA the requested output files. Thank you for your help. Regards, Preethi R On Mon, 7 Jan 2019 at 16:20, Daniel van Vugt wrote: > I can't seem to reproduce this bug on 18.04 after installing ubuntu- > restricted-extras. > > 1. What model of CPU do you have? (run lscpu) > > 2. Please run:

[Desktop-packages] [Bug 1810022] Re: Totem does not play MOV file with x264 encoding

2019-01-07 Thread Daniel van Vugt
I can't seem to reproduce this bug on 18.04 after installing ubuntu- restricted-extras. 1. What model of CPU do you have? (run lscpu) 2. Please run: dpkg -l > allpackages.txt and attach the resulting file 'allpackages.txt'. ** Changed in: totem (Ubuntu) Status: New => Incomplete --

[Desktop-packages] [Bug 1810022] Re: Totem does not play MOV file with x264 encoding

2018-12-29 Thread Hans Joachim Desserud
** Tags added: bionic -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to totem in Ubuntu. https://bugs.launchpad.net/bugs/1810022 Title: Totem does not play MOV file with x264 encoding Status in totem package in Ubuntu: New Bug