Public bug reported:

Steps to reproduce:
1. Install Ubuntu 18.04 LTS with `ubuntu-unity-desktop`  all updates
2. Install HPLIP into it with `sudo apt install hplip-gui`
3. Log out.

Expected results:
* HPLIP shows hp-systray icon and its fully functional

Actual results:
* HPLIP shows hp-systrat icon but it is non-functional (see screenshot)

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: hplip-gui 3.17.10+repack0-5
ProcVersionSignature: Ubuntu 4.15.0-43.46-generic 4.15.18
Uname: Linux 4.15.0-43-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.5
Architecture: amd64
CupsErrorLog:
 W [14/Aug/2018:13:47:13 +0300] Notifier for subscription 25 (dbus://) went 
away, retrying!
 W [07/Jan/2019:13:51:06 +0300] Notifier for subscription 39 (dbus://) went 
away, retrying!
CurrentDesktop: Unity:Unity7:ubuntu
Date: Mon Jan  7 14:00:31 2019
InstallationDate: Installed on 2018-04-28 (253 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No 
destinations added.
Lsusb:
 Bus 001 Device 002: ID 80ee:0021 VirtualBox USB Tablet
 Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: innotek GmbH VirtualBox
PackageArchitecture: all
Papersize: a4
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-43-generic 
root=UUID=b7cab74d-ae3c-460b-95fe-5f8e8a45ff56 ro quiet splash
SourcePackage: hplip
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/01/2006
dmi.bios.vendor: innotek GmbH
dmi.bios.version: VirtualBox
dmi.board.name: VirtualBox
dmi.board.vendor: Oracle Corporation
dmi.board.version: 1.2
dmi.chassis.type: 1
dmi.chassis.vendor: Oracle Corporation
dmi.modalias: 
dmi:bvninnotekGmbH:bvrVirtualBox:bd12/01/2006:svninnotekGmbH:pnVirtualBox:pvr1.2:rvnOracleCorporation:rnVirtualBox:rvr1.2:cvnOracleCorporation:ct1:cvr:
dmi.product.family: Virtual Machine
dmi.product.name: VirtualBox
dmi.product.version: 1.2
dmi.sys.vendor: innotek GmbH

** Affects: hplip (Ubuntu)
     Importance: Undecided
         Status: New

** Affects: ubuntu-unity-meta (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug bionic

** Attachment added: "hp-systray - dropdown menu malfunction on Unity"
   
https://bugs.launchpad.net/bugs/1810771/+attachment/5227386/+files/hplip1804-unity.png

** Also affects: ubuntu-unity-meta (Ubuntu)
   Importance: Undecided
       Status: New

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to hplip in Ubuntu.
https://bugs.launchpad.net/bugs/1810771

Title:
  HPLIP hp-systray tray icon does not show dropdown menu in Unity Panel
  on 18.04 LTS

Status in hplip package in Ubuntu:
  New
Status in ubuntu-unity-meta package in Ubuntu:
  New

Bug description:
  Steps to reproduce:
  1. Install Ubuntu 18.04 LTS with `ubuntu-unity-desktop`  all updates
  2. Install HPLIP into it with `sudo apt install hplip-gui`
  3. Log out.

  Expected results:
  * HPLIP shows hp-systray icon and its fully functional

  Actual results:
  * HPLIP shows hp-systrat icon but it is non-functional (see screenshot)

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: hplip-gui 3.17.10+repack0-5
  ProcVersionSignature: Ubuntu 4.15.0-43.46-generic 4.15.18
  Uname: Linux 4.15.0-43-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.5
  Architecture: amd64
  CupsErrorLog:
   W [14/Aug/2018:13:47:13 +0300] Notifier for subscription 25 (dbus://) went 
away, retrying!
   W [07/Jan/2019:13:51:06 +0300] Notifier for subscription 39 (dbus://) went 
away, retrying!
  CurrentDesktop: Unity:Unity7:ubuntu
  Date: Mon Jan  7 14:00:31 2019
  InstallationDate: Installed on 2018-04-28 (253 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
  Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No 
destinations added.
  Lsusb:
   Bus 001 Device 002: ID 80ee:0021 VirtualBox USB Tablet
   Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: innotek GmbH VirtualBox
  PackageArchitecture: all
  Papersize: a4
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-43-generic 
root=UUID=b7cab74d-ae3c-460b-95fe-5f8e8a45ff56 ro quiet splash
  SourcePackage: hplip
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/01/2006
  dmi.bios.vendor: innotek GmbH
  dmi.bios.version: VirtualBox
  dmi.board.name: VirtualBox
  dmi.board.vendor: Oracle Corporation
  dmi.board.version: 1.2
  dmi.chassis.type: 1
  dmi.chassis.vendor: Oracle Corporation
  dmi.modalias: 
dmi:bvninnotekGmbH:bvrVirtualBox:bd12/01/2006:svninnotekGmbH:pnVirtualBox:pvr1.2:rvnOracleCorporation:rnVirtualBox:rvr1.2:cvnOracleCorporation:ct1:cvr:
  dmi.product.family: Virtual Machine
  dmi.product.name: VirtualBox
  dmi.product.version: 1.2
  dmi.sys.vendor: innotek GmbH

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1810771/+subscriptions

-- 
Mailing list: https://launchpad.net/~desktop-packages
Post to     : desktop-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~desktop-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to