In Ubuntu 22.04.4 LTS I can confirm this bug. Updating to Libreffice 24.2 does
not solve it.
Calling libreoffice with:
SAL_DISABLE_CUPS=true libreoffice24.2
solves the crash.
In fact, FoxitReader also crashes when printing. And the gnome-control-center
crashes when setting printers. So the
Hi, I have this bug too, how to change this bug status ? Thanx
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Title:
crash on startup
Status in LibreOffice:
Unknown
apport information
** Attachment added: "ProcCpuinfoMinimal.txt"
https://bugs.launchpad.net/bugs/1838249/+attachment/5561811/+files/ProcCpuinfoMinimal.txt
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apport information
** Tags added: impish wayland-session
** Description changed:
libreoffice --norestore --safe-mode
dbus[16783]: arguments to dbus_message_iter_append_basic() were incorrect,
assertion "_dbus_check_is_valid_utf8 (*string_p)" failed in file
../../../dbus/dbus-message.c
** Changed in: df-libreoffice
Status: Incomplete => Unknown
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Title:
crash on startup
Status in LibreOffice:
Dear Davide Soresinetti,
Please read this message in its entirety before proceeding.
Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug
Dear Davide Soresinetti,
This bug has been in NEEDINFO status with no change for at least
6 months. Please provide the requested information as soon as
possible and mark the bug as UNCONFIRMED. Due to regular bug
tracker maintenance, if the bug is still in NEEDINFO status with
no change in 30
** Changed in: df-libreoffice
Status: New => Incomplete
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Title:
crash on startup
Status in LibreOffice:
Incomplete
Hello Davide,
Could you please try to reproduce it with the latest version of LibreOffice
from https://www.libreoffice.org/download/libreoffice-fresh/ ?
I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' if the bug is still present in the latest version.
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Launchpad has imported 9 comments from the remote bug at
https://bugs.documentfoundation.org/show_bug.cgi?id=123221.
If you reply to an imported comment from within Launchpad, your comment
will be sent to the remote bug automatically. Read more about
Launchpad's inter-bugtracker facilities at
Two network printers on local LAN. Potentially more network printers
discoverable across VPN, but not configured in CUPS. Will report to
upstream.
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Willem, please could you leave a comment on the upstream bug [1]
explaining that you too have hit this issue and that setting
SAL_DISABLE_CUPS resolved it. That would be very much appreciated.
[1] https://bugs.documentfoundation.org/show_bug.cgi?id=123221
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Interesting, I assume then that you have one or more printers setup on
your machine? If so, are they network printers perhaps? Just trying to
understand what's particular about your system that could have CUPS
freaking out.
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SAL_DISABLE_CUPS=true libreoffice
resolves the issue
None of the others do.
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https://bugs.launchpad.net/bugs/1838249
Title:
crash on startup
Status in
Ok, could you try the following ways of launching LO:
SAL_DISABLE_CPD=true libreoffice
SAL_DISABLE_CUPS=true libreoffice
SAL_DISABLEGL=true libreoffice
SAL_DISABLE_OPENCL=true libreoffice
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Hmm, it looks like the current known methods of disabling OpenGL do not
work for me.
Could you try this:
rm -Rf .config/libreoffice
lowriter --norestore
Ignore the crash. Then add the following line to the newly generated
.config/libreoffice/4/user/registrymodifications.xcu:
true
Then try
Same result.
I also tried adding
false
in case it was OpenCL instead of OpenGL.
Still crashes.
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Title:
crash on startup
Here is what I did:
sudo apt autoremove --purge libreoffice*
sudo reboot
rm -Rf .config/libreoffice
sudo apt install libreoffice-writer
mkdir -p .config/libreoffice/4/user/
cp -a registrymodifications.xcu .config/libreoffice/4/user/
This is registrymodifications.xcu
Alright, just to be sure this is not a package config issue, please try:
sudo apt autoremove --purge libreoffice*
sudo apt install libreoffice
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Disabling OpenGL DOES NOT resolve the issue. I previously added
false
false
to the registrymodifications.xcu and it still crashes with the same traceback.
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@Davide, it looks like you've already started a conversation with
upstream about this issue [1]. Please could you respond to Xisco's
request for more info there.
[1] https://bugs.documentfoundation.org/show_bug.cgi?id=123221
@Willem, according to the upstream report it seems that disabling
** Bug watch added: Document Foundation Bugzilla #123221
https://bugs.documentfoundation.org/show_bug.cgi?id=123221
** Also affects: df-libreoffice via
https://bugs.documentfoundation.org/show_bug.cgi?id=123221
Importance: Unknown
Status: Unknown
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Any hope of getting this looked at?
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https://bugs.launchpad.net/bugs/1838249
Title:
crash on startup
Status in libreoffice package in Ubuntu:
Confirmed
Bug
Same problem with or without --safe-mode:
localc --norestore --safe-mode
dbus[893]: arguments to dbus_message_iter_append_basic() were incorrect,
assertion "_dbus_check_is_valid_utf8 (*string_p)" failed in file
../../../dbus/dbus-message.c line 2754.
This is normally a bug in some application
Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: libreoffice (Ubuntu)
Status: New => Confirmed
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Apologies for the radio silence on this issue thus far. Over the next 2
weeks we'll be rolling out new versions of LibreOffice across the board.
Once that's done, we will come back to this. Thank you for your
patience.
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** Changed in: libreoffice (Ubuntu)
Status: Incomplete => New
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Title:
crash on startup
Status in libreoffice package
apport information
** Attachment added: "ProcEnviron.txt"
https://bugs.launchpad.net/bugs/1838249/+attachment/527/+files/ProcEnviron.txt
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apport information
** Attachment added: "ProcCpuinfoMinimal.txt"
https://bugs.launchpad.net/bugs/1838249/+attachment/5279998/+files/ProcCpuinfoMinimal.txt
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apport information
** Tags added: apport-collected disco
** Description changed:
libreoffice --norestore --safe-mode
dbus[16783]: arguments to dbus_message_iter_append_basic() were incorrect,
assertion "_dbus_check_is_valid_utf8 (*string_p)" failed in file
../../../dbus/dbus-message.c
** Changed in: libreoffice (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1838249
Title:
crash on startup
Status in libreoffice package
Hi Davide, thanks for the report. Please could you run the following to
gather more detail for this bug:
apport-collect -p libreoffice-core 1838249
Thank you
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Public bug reported:
libreoffice --norestore --safe-mode
dbus[16783]: arguments to dbus_message_iter_append_basic() were incorrect,
assertion "_dbus_check_is_valid_utf8 (*string_p)" failed in file
../../../dbus/dbus-message.c line 2754.
This is normally a bug in some application using the D-Bus
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