Public bug reported: This has been happening more often recently. I can't point to any particular thing triggering it. I am hopeful some useful information will be contained in the debugging info. When this happens, everything on my screen freezes aside from the mouse cursor. I can use ctrl-alt-Fx to get to another TTY, log in, and at that point I have to kill -9 gnome-shell. When I do this, it seems to take several running processes (like Firefox, slack) with it, but not all of them. When I return to my X VT, gnome-shell restarts and some applications are felt running. I have no idea why.
ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: gnome-shell 3.34.1+git20191024-1ubuntu1~19.10.1 ProcVersionSignature: Ubuntu 5.3.0-24.26-generic 5.3.10 Uname: Linux 5.3.0-24-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 CurrentDesktop: GNOME Date: Mon Dec 16 10:06:17 2019 DisplayManager: gdm3 ExecutablePath: /usr/bin/gnome-shell InstallationDate: Installed on 2019-12-03 (12 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) RelatedPackageVersions: mutter-common 3.34.1+git20191107-1ubuntu1~19.10.1 SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) ** Affects: gnome-shell (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug eoan third-party-packages -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1856596 Title: gnome-shell freezes and must be killed from console Status in gnome-shell package in Ubuntu: New Bug description: This has been happening more often recently. I can't point to any particular thing triggering it. I am hopeful some useful information will be contained in the debugging info. When this happens, everything on my screen freezes aside from the mouse cursor. I can use ctrl-alt-Fx to get to another TTY, log in, and at that point I have to kill -9 gnome-shell. When I do this, it seems to take several running processes (like Firefox, slack) with it, but not all of them. When I return to my X VT, gnome-shell restarts and some applications are felt running. I have no idea why. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: gnome-shell 3.34.1+git20191024-1ubuntu1~19.10.1 ProcVersionSignature: Ubuntu 5.3.0-24.26-generic 5.3.10 Uname: Linux 5.3.0-24-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 CurrentDesktop: GNOME Date: Mon Dec 16 10:06:17 2019 DisplayManager: gdm3 ExecutablePath: /usr/bin/gnome-shell InstallationDate: Installed on 2019-12-03 (12 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) RelatedPackageVersions: mutter-common 3.34.1+git20191107-1ubuntu1~19.10.1 SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1856596/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp