apport information

** Attachment added: "CurrentDmesg.txt"
   
https://bugs.launchpad.net/bugs/1860424/+attachment/5322588/+files/CurrentDmesg.txt

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg-server in Ubuntu.
https://bugs.launchpad.net/bugs/1860424

Title:
  Microsoft sculpt ergonomic mouse doesn't work on Ubuntu 18.04.3

Status in xorg-server package in Ubuntu:
  Incomplete

Bug description:
  I cannot work with my Microsoft Sculpt Ergonomic Mouse on Ubuntu
  18.04.3.

  It worked normally on Ubuntu 16.04, but now it presents a lot of
  instabilities.

  I can move the pointer but cannot click anything. The scroll doesn't
  work too.

  When I change the mouse to another one, it works normally.

  The instability doesn't shows itself immediately. The mouse works for
  some seconds, and then the systems stops to respond to some of its
  commands.

  The mouse is working normally in Windows.
  --- 
  ProblemType: Bug
  .tmp.unity_support_test.0:
   
  ApportVersion: 2.20.9-0ubuntu7.9
  Architecture: amd64
  CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  CurrentDesktop: ubuntu:GNOME
  DistUpgraded: 2019-09-07 07:57:05,857 DEBUG Running PostInstallScript: 
'./xorg_fix_proprietary.py'
  DistroCodename: bionic
  DistroRelease: Ubuntu 18.04
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
   Intel Corporation Skylake GT2 [HD Graphics 520] [8086:1916] (rev 07) 
(prog-if 00 [VGA controller])
     Subsystem: Hewlett-Packard Company Skylake GT2 [HD Graphics 520] 
[103c:80d1]
  InstallationDate: Installed on 2017-03-18 (1041 days ago)
  InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 
(20170215.2)
  MachineType: HP HP Pavilion x360 Convertible
  Package: xorg-server (not installed)
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-74-generic 
root=UUID=8352e01f-2580-4315-98ff-f584b17874d1 ro quiet splash pci=noaer 
vt.handoff=1
  ProcVersionSignature: Ubuntu 4.15.0-74.84-generic 4.15.18
  Tags:  bionic ubuntu
  Uname: Linux 4.15.0-74-generic x86_64
  UpgradeStatus: Upgraded to bionic on 2019-09-07 (138 days ago)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 04/22/2019
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.28
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: 80D1
  dmi.board.vendor: HP
  dmi.board.version: 84.33
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 31
  dmi.chassis.vendor: HP
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnInsyde:bvrF.28:bd04/22/2019:svnHP:pnHPPavilionx360Convertible:pvrType1ProductConfigId:rvnHP:rn80D1:rvr84.33:cvnHP:ct31:cvrChassisVersion:
  dmi.product.family: 103C_5335KV G=N L=CON B=HP S=PAV
  dmi.product.name: HP Pavilion x360 Convertible
  dmi.product.version: Type1ProductConfigId
  dmi.sys.vendor: HP
  version.compiz: compiz 1:0.9.13.1+18.04.20180302-0ubuntu1
  version.libdrm2: libdrm2 2.4.99-1ubuntu1~18.04.1
  version.libgl1-mesa-dri: libgl1-mesa-dri 19.2.1-1ubuntu1~18.04.1
  version.libgl1-mesa-glx: libgl1-mesa-glx 19.2.1-1ubuntu1~18.04.1
  version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4.3
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.5-1ubuntu1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20171229-1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2
  xserver.bootTime: Fri Sep  6 22:26:59 2019
  xserver.configfile: default
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.19.6-1ubuntu4.1~16.04.2
  xserver.video_driver: modeset

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1860424/+subscriptions

-- 
Mailing list: https://launchpad.net/~desktop-packages
Post to     : desktop-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~desktop-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to