Public bug reported:
Every once in a while the lock screen will stop accepting the correct
password, and I lose all my open work.
I do have two input methods installed, but toggling between them on the
lock screen does not work.
I am able to go back to the main login screen and enter the password
there, but then it simply takes me back to the lock screen.
Happy to add any additional information!
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: gnome-shell 3.34.1+git20191024-1ubuntu1~19.10.1
ProcVersionSignature: Ubuntu 5.3.0-40.32-generic 5.3.18
Uname: Linux 5.3.0-40-generic x86_64
ApportVersion: 2.20.11-0ubuntu8.4
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Wed Mar 4 09:46:22 2020
DisplayManager: lightdm
EcryptfsInUse: Yes
InstallationDate: Installed on 2017-02-15 (1112 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
RelatedPackageVersions: mutter-common 3.34.1+git20191107-1ubuntu1~19.10.1
SourcePackage: gnome-shell
UpgradeStatus: Upgraded to eoan on 2020-02-15 (17 days ago)
** Affects: gnome-shell (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug eoan
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https://bugs.launchpad.net/bugs/1866004
Title:
Correct password does not unlock computer
Status in gnome-shell package in Ubuntu:
New
Bug description:
Every once in a while the lock screen will stop accepting the correct
password, and I lose all my open work.
I do have two input methods installed, but toggling between them on
the lock screen does not work.
I am able to go back to the main login screen and enter the password
there, but then it simply takes me back to the lock screen.
Happy to add any additional information!
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: gnome-shell 3.34.1+git20191024-1ubuntu1~19.10.1
ProcVersionSignature: Ubuntu 5.3.0-40.32-generic 5.3.18
Uname: Linux 5.3.0-40-generic x86_64
ApportVersion: 2.20.11-0ubuntu8.4
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Wed Mar 4 09:46:22 2020
DisplayManager: lightdm
EcryptfsInUse: Yes
InstallationDate: Installed on 2017-02-15 (1112 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64
(20160719)
RelatedPackageVersions: mutter-common 3.34.1+git20191107-1ubuntu1~19.10.1
SourcePackage: gnome-shell
UpgradeStatus: Upgraded to eoan on 2020-02-15 (17 days ago)
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1866004/+subscriptions
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