Public bug reported: 3) What you expected to happen
Before upgrade Ubuntu (reinstall), I used just to connect printer to usb and it worked. 4) What happened instead After system reinstall, I plug in same printer and it is stuck in an error without further messages. Outputs, see https://wiki.ubuntu.com/DebuggingPrintingProblems $ lsb_release -rd Description: Ubuntu 18.04.4 LTS Release: 18.04 $ apt-cache policy cups cups: Installed: 2.2.7-1ubuntu2.7 Candidate: 2.2.7-1ubuntu2.7 Version table: *** 2.2.7-1ubuntu2.7 500 500 http://mirror.ufscar.br/ubuntu bionic-updates/main amd64 Packages 500 http://mirror.ufscar.br/ubuntu bionic-security/main amd64 Packages 100 /var/lib/dpkg/status 2.2.7-1ubuntu2 500 500 http://mirror.ufscar.br/ubuntu bionic/main amd64 Packages $ apt-cache policy hplip hplip: Installed: 3.17.10+repack0-5 Candidate: 3.17.10+repack0-5 Version table: *** 3.17.10+repack0-5 500 500 http://mirror.ufscar.br/ubuntu bionic/main amd64 Packages 100 /var/lib/dpkg/status $ lsmod | grep usb usblp 24576 0 btusb 57344 0 btrtl 20480 1 btusb btbcm 16384 1 btusb btintel 24576 1 btusb bluetooth 573440 33 btrtl,btintel,btbcm,bnep,btusb,rfcomm usbhid 53248 0 hid 131072 3 usbhid,hid_apple,hid_generic usb_storage 73728 1 uas $ tail -f /var/log/syslog Mar 4 16:45:06 mbprot /hp-config_usb_printer: hp-config_usb_printer[10990]: error: hp-systray must be running.#012 Run 'hp-systray &' in a terminal. Mar 4 16:45:06 mbprot /hp-config_usb_printer: hp-config_usb_printer[10990]: error: HP Device plugin's are not installed. Please install plugin's using hp-plugin command. Mar 4 16:45:06 mbprot upowerd[1025]: unhandled action 'bind' on /sys/devices/pci0000:00/0000:00:14.0/usb1/1-2/1-2:1.1 Mar 4 16:45:06 mbprot upowerd[1025]: unhandled action 'bind' on /sys/devices/pci0000:00/0000:00:14.0/usb1/1-2 Mar 4 16:45:11 mbprot colord-sane: io/hpmud/musb.c 2101: Invalid usb_open: Permission denied Mar 4 16:45:34 mbprot kernel: [ 3902.670054] usb 1-2: USB disconnect, device number 9 Mar 4 16:45:34 mbprot kernel: [ 3902.670646] usblp0: removed Mar 4 16:45:11 mbprot colord-sane: message repeated 3 times: [ io/hpmud/musb.c 2101: Invalid usb_open: Permission denied] Mar 4 16:45:34 mbprot upowerd[1025]: unhandled action 'unbind' on /sys/devices/pci0000:00/0000:00:14.0/usb1/1-2/1-2:1.1 Mar 4 16:45:34 mbprot upowerd[1025]: unhandled action 'unbind' on /sys/devices/pci0000:00/0000:00:14.0/usb1/1-2 Mar 4 16:45:45 mbprot kernel: [ 3913.631586] usb 1-2: new high-speed USB device number 10 using xhci_hcd Mar 4 16:45:45 mbprot kernel: [ 3913.782607] usb 1-2: New USB device found, idVendor=03f0, idProduct=5817, bcdDevice= 1.00 Mar 4 16:45:45 mbprot kernel: [ 3913.782613] usb 1-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3 Mar 4 16:45:45 mbprot kernel: [ 3913.782616] usb 1-2: Product: HP LaserJet M1319f MFP Mar 4 16:45:45 mbprot kernel: [ 3913.782619] usb 1-2: Manufacturer: Hewlett-Packard Mar 4 16:45:45 mbprot kernel: [ 3913.782622] usb 1-2: SerialNumber: PR40AZQ Mar 4 16:45:45 mbprot kernel: [ 3913.790585] usblp 1-2:1.1: usblp0: USB Bidirectional printer dev 10 if 1 alt 0 proto 2 vid 0x03F0 pid 0x5817 Mar 4 16:45:45 mbprot root: loading HP Device 001 010 Mar 4 16:45:45 mbprot python3: io/hpmud/musb.c 2189: [11031] hpmud_make_usb_uri() bus=001 dev=010 Mar 4 16:45:45 mbprot python3: io/hpmud/musb.c 2287: hpmud_make_usb_uri() uri=hp:/usb/HP_LaserJet_M1319f_MFP?serial=PR40AZQ bytes_read=45 Mar 4 16:45:45 mbprot /hp-config_usb_printer: hp-config_usb_printer[11031]: error: hp-systray must be running.#012 Run 'hp-systray &' in a terminal. Mar 4 16:45:45 mbprot /hp-config_usb_printer: hp-config_usb_printer[11031]: error: HP Device plugin's are not installed. Please install plugin's using hp-plugin command. Mar 4 16:45:46 mbprot upowerd[1025]: unhandled action 'bind' on /sys/devices/pci0000:00/0000:00:14.0/usb1/1-2/1-2:1.1 Mar 4 16:45:46 mbprot upowerd[1025]: unhandled action 'bind' on /sys/devices/pci0000:00/0000:00:14.0/usb1/1-2 ^C $ lsusb Bus 002 Device 002: ID 05ac:8406 Apple, Inc. Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 05ac:0259 Apple, Inc. Bus 001 Device 006: ID 05ac:8289 Apple, Inc. Bus 001 Device 002: ID 0a5c:4500 Broadcom Corp. BCM2046B1 USB 2.0 Hub (part of BCM2046 Bluetooth) Bus 001 Device 010: ID 03f0:5817 Hewlett-Packard LaserJet M1319f MFP Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub $ ls -l /dev/usb/lp* /dev/bus/usb/*/* crw-rw-r-- 1 root root 189, 0 mar 4 15:28 /dev/bus/usb/001/001 crw-rw-r-- 1 root root 189, 1 mar 4 15:28 /dev/bus/usb/001/002 crw-rw-r-- 1 root root 189, 2 mar 4 15:28 /dev/bus/usb/001/003 crw-rw-r-- 1 root root 189, 5 mar 4 15:29 /dev/bus/usb/001/006 crw-rw-r--+ 1 root lp 189, 9 mar 4 16:45 /dev/bus/usb/001/010 crw-rw-r-- 1 root root 189, 128 mar 4 15:28 /dev/bus/usb/002/001 crw-rw-r-- 1 root root 189, 129 mar 4 15:28 /dev/bus/usb/002/002 crw-rw---- 1 root lp 180, 0 mar 4 16:45 /dev/usb/lp0 $ sudo usb_printerid /dev/usb/lp0 GET_DEVICE_ID string: MFG:Hewlett-Packard;MDL:HP LaserJet M1319f MFP;CMD:ZJS,HBS,PJL,ACL,HTTP;CLS:PRINTER;DES:HP LaserJet M1319f MFP;FWVER:20080811; $ hp-info -i HP Linux Imaging and Printing System (ver. 3.17.10) Device Information Utility ver. 5.2 Copyright (c) 2001-15 HP Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. error: No device found that support this feature. $ hp-makeuri 001:010 HP Linux Imaging and Printing System (ver. 3.17.10) Device URI Creation Utility ver. 5.0 Copyright (c) 2001-15 HP Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. CUPS URI: hp:/usb/HP_LaserJet_M1319f_MFP?serial=PR40AZQ SANE URI: hpaio:/usb/HP_LaserJet_M1319f_MFP?serial=PR40AZQ HP Fax URI: hpfax:/usb/HP_LaserJet_M1319f_MFP?serial=PR40AZQ Done. $ lpinfo -v network beh network https network socket network ipp file cups-brf:/ network lpd network http network ipps direct hp:/usb/HP_LaserJet_M1319f_MFP?serial=PR40AZQ direct usb://HP/LaserJet%20M1319f%20MFP?serial=PR40AZQ&interface=1 direct hpfax:/usb/HP_LaserJet_M1319f_MFP?serial=PR40AZQ ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: cups 2.2.7-1ubuntu2.7 ProcVersionSignature: Ubuntu 5.3.0-40.32~18.04.1-generic 5.3.18 Uname: Linux 5.3.0-40-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.20.9-0ubuntu7.11 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Wed Mar 4 17:15:21 2020 InstallationDate: Installed on 2020-02-16 (17 days ago) InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64 (20200203.1) Lpstat: device for HP-LaserJet-M1319f-MFP: hp:/usb/HP_LaserJet_M1319f_MFP?serial=PR40AZQ MachineType: Apple Inc. MacBookPro11,1 Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/HP-LaserJet-M1319f-MFP.ppd'] failed with exit code 2: grep: /etc/cups/ppd/HP-LaserJet-M1319f-MFP.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-40-generic root=UUID=18a24df1-0245-4592-8feb-ce9702186e25 ro quiet splash vt.handoff=1 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/17/2017 dmi.bios.vendor: Apple Inc. dmi.bios.version: MBP111.88Z.0138.B25.1702171721 dmi.board.asset.tag: Base Board Asset Tag# dmi.board.name: Mac-189A3D4F975D5FFC dmi.board.vendor: Apple Inc. dmi.board.version: MacBookPro11,1 dmi.chassis.type: 10 dmi.chassis.vendor: Apple Inc. dmi.chassis.version: Mac-189A3D4F975D5FFC dmi.modalias: dmi:bvnAppleInc.:bvrMBP111.88Z.0138.B25.1702171721:bd02/17/2017:svnAppleInc.:pnMacBookPro11,1:pvr1.0:rvnAppleInc.:rnMac-189A3D4F975D5FFC:rvrMacBookPro11,1:cvnAppleInc.:ct10:cvrMac-189A3D4F975D5FFC: dmi.product.family: Mac dmi.product.name: MacBookPro11,1 dmi.product.sku: System SKU# dmi.product.version: 1.0 dmi.sys.vendor: Apple Inc. ** Affects: cups (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apparmor apport-bug bionic -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1866122 Title: hp laserjet m1319f stop printing work after ubuntu upgrade Status in cups package in Ubuntu: New Bug description: 3) What you expected to happen Before upgrade Ubuntu (reinstall), I used just to connect printer to usb and it worked. 4) What happened instead After system reinstall, I plug in same printer and it is stuck in an error without further messages. Outputs, see https://wiki.ubuntu.com/DebuggingPrintingProblems $ lsb_release -rd Description: Ubuntu 18.04.4 LTS Release: 18.04 $ apt-cache policy cups cups: Installed: 2.2.7-1ubuntu2.7 Candidate: 2.2.7-1ubuntu2.7 Version table: *** 2.2.7-1ubuntu2.7 500 500 http://mirror.ufscar.br/ubuntu bionic-updates/main amd64 Packages 500 http://mirror.ufscar.br/ubuntu bionic-security/main amd64 Packages 100 /var/lib/dpkg/status 2.2.7-1ubuntu2 500 500 http://mirror.ufscar.br/ubuntu bionic/main amd64 Packages $ apt-cache policy hplip hplip: Installed: 3.17.10+repack0-5 Candidate: 3.17.10+repack0-5 Version table: *** 3.17.10+repack0-5 500 500 http://mirror.ufscar.br/ubuntu bionic/main amd64 Packages 100 /var/lib/dpkg/status $ lsmod | grep usb usblp 24576 0 btusb 57344 0 btrtl 20480 1 btusb btbcm 16384 1 btusb btintel 24576 1 btusb bluetooth 573440 33 btrtl,btintel,btbcm,bnep,btusb,rfcomm usbhid 53248 0 hid 131072 3 usbhid,hid_apple,hid_generic usb_storage 73728 1 uas $ tail -f /var/log/syslog Mar 4 16:45:06 mbprot /hp-config_usb_printer: hp-config_usb_printer[10990]: error: hp-systray must be running.#012 Run 'hp-systray &' in a terminal. Mar 4 16:45:06 mbprot /hp-config_usb_printer: hp-config_usb_printer[10990]: error: HP Device plugin's are not installed. Please install plugin's using hp-plugin command. Mar 4 16:45:06 mbprot upowerd[1025]: unhandled action 'bind' on /sys/devices/pci0000:00/0000:00:14.0/usb1/1-2/1-2:1.1 Mar 4 16:45:06 mbprot upowerd[1025]: unhandled action 'bind' on /sys/devices/pci0000:00/0000:00:14.0/usb1/1-2 Mar 4 16:45:11 mbprot colord-sane: io/hpmud/musb.c 2101: Invalid usb_open: Permission denied Mar 4 16:45:34 mbprot kernel: [ 3902.670054] usb 1-2: USB disconnect, device number 9 Mar 4 16:45:34 mbprot kernel: [ 3902.670646] usblp0: removed Mar 4 16:45:11 mbprot colord-sane: message repeated 3 times: [ io/hpmud/musb.c 2101: Invalid usb_open: Permission denied] Mar 4 16:45:34 mbprot upowerd[1025]: unhandled action 'unbind' on /sys/devices/pci0000:00/0000:00:14.0/usb1/1-2/1-2:1.1 Mar 4 16:45:34 mbprot upowerd[1025]: unhandled action 'unbind' on /sys/devices/pci0000:00/0000:00:14.0/usb1/1-2 Mar 4 16:45:45 mbprot kernel: [ 3913.631586] usb 1-2: new high-speed USB device number 10 using xhci_hcd Mar 4 16:45:45 mbprot kernel: [ 3913.782607] usb 1-2: New USB device found, idVendor=03f0, idProduct=5817, bcdDevice= 1.00 Mar 4 16:45:45 mbprot kernel: [ 3913.782613] usb 1-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3 Mar 4 16:45:45 mbprot kernel: [ 3913.782616] usb 1-2: Product: HP LaserJet M1319f MFP Mar 4 16:45:45 mbprot kernel: [ 3913.782619] usb 1-2: Manufacturer: Hewlett-Packard Mar 4 16:45:45 mbprot kernel: [ 3913.782622] usb 1-2: SerialNumber: PR40AZQ Mar 4 16:45:45 mbprot kernel: [ 3913.790585] usblp 1-2:1.1: usblp0: USB Bidirectional printer dev 10 if 1 alt 0 proto 2 vid 0x03F0 pid 0x5817 Mar 4 16:45:45 mbprot root: loading HP Device 001 010 Mar 4 16:45:45 mbprot python3: io/hpmud/musb.c 2189: [11031] hpmud_make_usb_uri() bus=001 dev=010 Mar 4 16:45:45 mbprot python3: io/hpmud/musb.c 2287: hpmud_make_usb_uri() uri=hp:/usb/HP_LaserJet_M1319f_MFP?serial=PR40AZQ bytes_read=45 Mar 4 16:45:45 mbprot /hp-config_usb_printer: hp-config_usb_printer[11031]: error: hp-systray must be running.#012 Run 'hp-systray &' in a terminal. Mar 4 16:45:45 mbprot /hp-config_usb_printer: hp-config_usb_printer[11031]: error: HP Device plugin's are not installed. Please install plugin's using hp-plugin command. Mar 4 16:45:46 mbprot upowerd[1025]: unhandled action 'bind' on /sys/devices/pci0000:00/0000:00:14.0/usb1/1-2/1-2:1.1 Mar 4 16:45:46 mbprot upowerd[1025]: unhandled action 'bind' on /sys/devices/pci0000:00/0000:00:14.0/usb1/1-2 ^C $ lsusb Bus 002 Device 002: ID 05ac:8406 Apple, Inc. Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 05ac:0259 Apple, Inc. Bus 001 Device 006: ID 05ac:8289 Apple, Inc. Bus 001 Device 002: ID 0a5c:4500 Broadcom Corp. BCM2046B1 USB 2.0 Hub (part of BCM2046 Bluetooth) Bus 001 Device 010: ID 03f0:5817 Hewlett-Packard LaserJet M1319f MFP Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub $ ls -l /dev/usb/lp* /dev/bus/usb/*/* crw-rw-r-- 1 root root 189, 0 mar 4 15:28 /dev/bus/usb/001/001 crw-rw-r-- 1 root root 189, 1 mar 4 15:28 /dev/bus/usb/001/002 crw-rw-r-- 1 root root 189, 2 mar 4 15:28 /dev/bus/usb/001/003 crw-rw-r-- 1 root root 189, 5 mar 4 15:29 /dev/bus/usb/001/006 crw-rw-r--+ 1 root lp 189, 9 mar 4 16:45 /dev/bus/usb/001/010 crw-rw-r-- 1 root root 189, 128 mar 4 15:28 /dev/bus/usb/002/001 crw-rw-r-- 1 root root 189, 129 mar 4 15:28 /dev/bus/usb/002/002 crw-rw---- 1 root lp 180, 0 mar 4 16:45 /dev/usb/lp0 $ sudo usb_printerid /dev/usb/lp0 GET_DEVICE_ID string: MFG:Hewlett-Packard;MDL:HP LaserJet M1319f MFP;CMD:ZJS,HBS,PJL,ACL,HTTP;CLS:PRINTER;DES:HP LaserJet M1319f MFP;FWVER:20080811; $ hp-info -i HP Linux Imaging and Printing System (ver. 3.17.10) Device Information Utility ver. 5.2 Copyright (c) 2001-15 HP Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. error: No device found that support this feature. $ hp-makeuri 001:010 HP Linux Imaging and Printing System (ver. 3.17.10) Device URI Creation Utility ver. 5.0 Copyright (c) 2001-15 HP Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. CUPS URI: hp:/usb/HP_LaserJet_M1319f_MFP?serial=PR40AZQ SANE URI: hpaio:/usb/HP_LaserJet_M1319f_MFP?serial=PR40AZQ HP Fax URI: hpfax:/usb/HP_LaserJet_M1319f_MFP?serial=PR40AZQ Done. $ lpinfo -v network beh network https network socket network ipp file cups-brf:/ network lpd network http network ipps direct hp:/usb/HP_LaserJet_M1319f_MFP?serial=PR40AZQ direct usb://HP/LaserJet%20M1319f%20MFP?serial=PR40AZQ&interface=1 direct hpfax:/usb/HP_LaserJet_M1319f_MFP?serial=PR40AZQ ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: cups 2.2.7-1ubuntu2.7 ProcVersionSignature: Ubuntu 5.3.0-40.32~18.04.1-generic 5.3.18 Uname: Linux 5.3.0-40-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.20.9-0ubuntu7.11 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Wed Mar 4 17:15:21 2020 InstallationDate: Installed on 2020-02-16 (17 days ago) InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64 (20200203.1) Lpstat: device for HP-LaserJet-M1319f-MFP: hp:/usb/HP_LaserJet_M1319f_MFP?serial=PR40AZQ MachineType: Apple Inc. MacBookPro11,1 Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/HP-LaserJet-M1319f-MFP.ppd'] failed with exit code 2: grep: /etc/cups/ppd/HP-LaserJet-M1319f-MFP.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-40-generic root=UUID=18a24df1-0245-4592-8feb-ce9702186e25 ro quiet splash vt.handoff=1 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/17/2017 dmi.bios.vendor: Apple Inc. dmi.bios.version: MBP111.88Z.0138.B25.1702171721 dmi.board.asset.tag: Base Board Asset Tag# dmi.board.name: Mac-189A3D4F975D5FFC dmi.board.vendor: Apple Inc. dmi.board.version: MacBookPro11,1 dmi.chassis.type: 10 dmi.chassis.vendor: Apple Inc. dmi.chassis.version: Mac-189A3D4F975D5FFC dmi.modalias: dmi:bvnAppleInc.:bvrMBP111.88Z.0138.B25.1702171721:bd02/17/2017:svnAppleInc.:pnMacBookPro11,1:pvr1.0:rvnAppleInc.:rnMac-189A3D4F975D5FFC:rvrMacBookPro11,1:cvnAppleInc.:ct10:cvrMac-189A3D4F975D5FFC: dmi.product.family: Mac dmi.product.name: MacBookPro11,1 dmi.product.sku: System SKU# dmi.product.version: 1.0 dmi.sys.vendor: Apple Inc. 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