apport information ** Attachment added: "ShellJournal.txt" https://bugs.launchpad.net/bugs/1875302/+attachment/5363296/+files/ShellJournal.txt
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1875302 Title: Ubuntu freezes and must reboot or log out Status in gnome-shell package in Ubuntu: Incomplete Bug description: I can easily reproduce this bug every time and I have steps, but wasn't able to report bug if freezes. 1. So make sure you're on desktop 2. Start clicking left-right clicks + at the same time 3. Do this for 30sec fast and you'll experience the bug 4. When reproduced or not sure, just try to open terminal or any folder and try to close or work with, you'll see that it is frozen 5. Observe issue Actual: Ubuntu is half frozen, you can't take actions like closing window, working with terminal.. Expected: No issue, user can click as much left-right clicks and no freezes at all ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 Uname: Linux 5.4.0-26-generic x86_64 .tmp.unity_support_test.0: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Mon Apr 27 09:36:48 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Advanced Micro Devices, Inc. [AMD/ATI] Pitcairn PRO [Radeon HD 7850 / R7 265 / R9 270 1024SP] [1002:6819] (prog-if 00 [VGA controller]) Subsystem: PC Partner Limited / Sapphire Technology Radeon HD 7850 2GB GDDR5 DVI-I/DVI-D/HDMI/DP [174b:e221] InstallationDate: Installed on 2020-03-24 (33 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: MSI MS-7693 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-26-generic root=UUID=20c309bc-2b22-43b0-938e-0761aa26cd13 ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 10/31/2012 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: V1.11 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: 970A-G46 (MS-7693) dmi.board.vendor: MSI dmi.board.version: 2.0 dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: MSI dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV1.11:bd10/31/2012:svnMSI:pnMS-7693:pvr2.0:rvnMSI:rn970A-G46(MS-7693):rvr2.0:cvnMSI:ct3:cvr2.0: dmi.product.family: To be filled by O.E.M. dmi.product.name: MS-7693 dmi.product.sku: To be filled by O.E.M. dmi.product.version: 2.0 dmi.sys.vendor: MSI version.compiz: compiz 1:0.9.14.1+20.04.20200211-0ubuntu1 version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.4-2ubuntu1 version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: Unity DisplayManager: gdm3 DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-03-24 (35 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) Package: gnome-shell 3.36.1-5ubuntu1 PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 RelatedPackageVersions: mutter-common 3.36.1-3ubuntu3 Tags: focal third-party-packages Uname: Linux 5.4.0-28-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip docker lpadmin lxd plugdev sambashare sudo video _MarkForUpload: True To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1875302/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
