Public bug reported:

not connecting to my Bluetooth headphones. same problem on my desktop
computor. all worked ok with 18.04 .sometimes it will connect but after
a few seconds it will disconnect, if i remove the device, and then add
it, i can get it to connect, but YouTube video stalls with no sound, if
i disconnect the headphones, the video plays.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.4.0-31.35-generic 5.4.34
Uname: Linux 5.4.0-31-generic x86_64
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  chris      1501 F.... pulseaudio
 /dev/snd/controlC0:  chris      1501 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Sat May 16 17:06:19 2020
InstallationDate: Installed on 2020-05-04 (12 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_GB:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Title: Bluetooth sound card not detected
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/26/2019
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.06
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: Grumpy_PK
dmi.board.vendor: PK
dmi.board.version: V1.06
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.06
dmi.modalias: 
dmi:bvnInsydeCorp.:bvrV1.06:bd09/26/2019:svnAcer:pnAspireA515-43:pvrV1.06:rvnPK:rnGrumpy_PK:rvrV1.06:cvnAcer:ct10:cvrV1.06:
dmi.product.family: Aspire 5
dmi.product.name: Aspire A515-43
dmi.product.sku: 0000000000000000
dmi.product.version: V1.06
dmi.sys.vendor: Acer

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug focal

** Description changed:

  not connecting to my Bluetooth headphones. same problem on my desktop
- computor. all worked ok with 18.04 sometimes it will connect but after a
- few seconds it will disconnect, if i remove the device, and the add it,
- i can get it to connect, but YouTube video stalls with no sound, if i
- disconnect the headphones, the video plays.
+ computor. all worked ok with 18.04 .sometimes it will connect but after
+ a few seconds it will disconnect, if i remove the device, and then add
+ it, i can get it to connect, but YouTube video stalls with no sound, if
+ i disconnect the headphones, the video plays.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.4.0-31.35-generic 5.4.34
  Uname: Linux 5.4.0-31-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC1:  chris      1501 F.... pulseaudio
-  /dev/snd/controlC0:  chris      1501 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  chris      1501 F.... pulseaudio
+  /dev/snd/controlC0:  chris      1501 F.... pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sat May 16 17:06:19 2020
  InstallationDate: Installed on 2020-05-04 (12 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  PackageArchitecture: all
  ProcEnviron:
-  LANGUAGE=en_GB:en
-  PATH=(custom, no user)
-  XDG_RUNTIME_DIR=<set>
-  LANG=en_GB.UTF-8
-  SHELL=/bin/bash
+  LANGUAGE=en_GB:en
+  PATH=(custom, no user)
+  XDG_RUNTIME_DIR=<set>
+  LANG=en_GB.UTF-8
+  SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Title: Bluetooth sound card not detected
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/26/2019
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.06
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: Grumpy_PK
  dmi.board.vendor: PK
  dmi.board.version: V1.06
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.06
  dmi.modalias: 
dmi:bvnInsydeCorp.:bvrV1.06:bd09/26/2019:svnAcer:pnAspireA515-43:pvrV1.06:rvnPK:rnGrumpy_PK:rvrV1.06:cvnAcer:ct10:cvrV1.06:
  dmi.product.family: Aspire 5
  dmi.product.name: Aspire A515-43
  dmi.product.sku: 0000000000000000
  dmi.product.version: V1.06
  dmi.sys.vendor: Acer

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1879075

Title:
  Bluetooth sound card not detected.

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  not connecting to my Bluetooth headphones. same problem on my desktop
  computor. all worked ok with 18.04 .sometimes it will connect but
  after a few seconds it will disconnect, if i remove the device, and
  then add it, i can get it to connect, but YouTube video stalls with no
  sound, if i disconnect the headphones, the video plays.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.4.0-31.35-generic 5.4.34
  Uname: Linux 5.4.0-31-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  chris      1501 F.... pulseaudio
   /dev/snd/controlC0:  chris      1501 F.... pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sat May 16 17:06:19 2020
  InstallationDate: Installed on 2020-05-04 (12 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  PackageArchitecture: all
  ProcEnviron:
   LANGUAGE=en_GB:en
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Title: Bluetooth sound card not detected
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/26/2019
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.06
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: Grumpy_PK
  dmi.board.vendor: PK
  dmi.board.version: V1.06
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.06
  dmi.modalias: 
dmi:bvnInsydeCorp.:bvrV1.06:bd09/26/2019:svnAcer:pnAspireA515-43:pvrV1.06:rvnPK:rnGrumpy_PK:rvrV1.06:cvnAcer:ct10:cvrV1.06:
  dmi.product.family: Aspire 5
  dmi.product.name: Aspire A515-43
  dmi.product.sku: 0000000000000000
  dmi.product.version: V1.06
  dmi.sys.vendor: Acer

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