Yes, similar issue. 2x fresh installs of 20.04.1. Using a Brother MFC-J890DW, and trying to connect USB. Keep getting 'several printers' automatically created, but generally don't work, and appear not to be USB. Scanning is also hit and miss. Have tried using automatically created printers, and also installing the Brother drivers. Sometimes works, (via network mostly), but after a reboot, broken again. Uninstall/reinstall. Used to 'just work'. Last OS was an older version of Mint.
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1881473 Title: printer communication error Status in hplip package in Ubuntu: New Bug description: Since updated to 20.04, I cannot print through USB (HP DeskJet 5570, but apparently according to some google research I am not the only one affected, and not only with HP). Until yesterday the error message looked like hplip found the printer, but could not communicate to it. After reinstalling hplip und cups, now hplip cannot even find the printer (xsane the same). Printer is usable as network printer, but that's not an acceptable solution. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: hplip 3.20.3+dfsg0-2 ProcVersionSignature: Ubuntu 5.4.0-33.37-generic 5.4.34 Uname: Linux 5.4.0-33-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: KDE Date: Sun May 31 15:12:08 2020 Lpstat: device for DeskJet_5570_series_TH5A71Q1GX0674_: implicitclass://DeskJet_5570_series_TH5A71Q1GX0674_/ device for HP_DeskJet_5570_series: dnssd://HP%20DeskJet%205570%20series%20%5B1D38FD%5D._ipp._tcp.local/?uuid=1c852a4d-b800-1f08-abcd-dc4a3e1d38fd MachineType: System manufacturer System Product Name Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/DeskJet_5570_series_TH5A71Q1GX0674_.ppd', '/etc/cups/ppd/HP_DeskJet_5570_series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/DeskJet_5570_series_TH5A71Q1GX0674_.ppd: Permission denied HP_DeskJet_5570_series: HP Deskjet 5570 Series, hpcups 3.20.3 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-33-generic root=UUID=7ec84d5a-3d57-4d46-91e2-b4ef200eb5e4 ro persistent quiet splash vt.handoff=7 SourcePackage: hplip UpgradeStatus: Upgraded to focal on 2020-04-25 (36 days ago) dmi.bios.date: 03/10/2016 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 3003 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: A88X-PLUS dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev X.0x dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3003:bd03/10/2016:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnA88X-PLUS:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.family: To be filled by O.E.M. dmi.product.name: System Product Name dmi.product.sku: SKU dmi.product.version: System Version dmi.sys.vendor: System manufacturer modified.conffile..etc.default.apport: # set this to 0 to disable apport, or to 1 to enable it # you can temporarily override this with # sudo service apport start force_start=1 enabled=0 mtime.conffile..etc.default.apport: 2016-02-26T22:19:15 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1881473/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
