Public bug reported:
I have continuous noise / constant "shooting" instead of the audio and
video. I guess it appeared after the latest Ubuntu update. I cannot
watch any video, hear any sound in any program, only glitches,
shattering noise, and video freezing.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41
Uname: Linux 5.4.0-37-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: airim 1808 F.... pulseaudio
/dev/snd/controlC0: airim 1808 F.... pulseaudio
/dev/snd/pcmC1D0p: airim 1808 F...m pulseaudio
/dev/snd/timer: airim 1808 f.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Tue Jun 16 23:09:41 2020
InstallationDate: Installed on 2020-01-08 (160 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:NVidia failed
Symptom_Card: GP102 HDMI Audio Controller - HDA NVidia
Symptom_Jack: Digital Out, HDMI
Symptom_PulseAudioLog: июн 16 23:06:40 airim dbus-daemon[1055]: [system]
Activating via systemd: service name='org.freedesktop.RealtimeKit1'
unit='rtkit-daemon.service' requested by ':1.31' (uid=124 pid=1242
comm="/usr/bin/pulseaudio --daemonize=no --log-target=jo" label="unconfined")
Symptom_Type: Underruns, dropouts, or "crackling" sound
Title: [X570 AORUS ULTRA, Nvidia GPU 82 HDMI/DP, Digital Out, HDMI] Underruns,
dropouts or crackling sound
UpgradeStatus: Upgraded to focal on 2020-04-25 (52 days ago)
dmi.bios.date: 12/06/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F11
dmi.board.asset.tag: Default string
dmi.board.name: X570 AORUS ULTRA
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrF11:bd12/06/2019:svnGigabyteTechnologyCo.,Ltd.:pnX570AORUSULTRA:pvr-CF:rvnGigabyteTechnologyCo.,Ltd.:rnX570AORUSULTRA:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: Default string
dmi.product.name: X570 AORUS ULTRA
dmi.product.sku: Default string
dmi.product.version: -CF
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug focal
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https://bugs.launchpad.net/bugs/1883781
Title:
[X570 AORUS ULTRA, Nvidia GPU 82 HDMI/DP, Digital Out, HDMI]
Underruns, dropouts or crackling sound
Status in alsa-driver package in Ubuntu:
New
Bug description:
I have continuous noise / constant "shooting" instead of the audio and
video. I guess it appeared after the latest Ubuntu update. I cannot
watch any video, hear any sound in any program, only glitches,
shattering noise, and video freezing.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41
Uname: Linux 5.4.0-37-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: airim 1808 F.... pulseaudio
/dev/snd/controlC0: airim 1808 F.... pulseaudio
/dev/snd/pcmC1D0p: airim 1808 F...m pulseaudio
/dev/snd/timer: airim 1808 f.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Tue Jun 16 23:09:41 2020
InstallationDate: Installed on 2020-01-08 (160 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:NVidia failed
Symptom_Card: GP102 HDMI Audio Controller - HDA NVidia
Symptom_Jack: Digital Out, HDMI
Symptom_PulseAudioLog: июн 16 23:06:40 airim dbus-daemon[1055]: [system]
Activating via systemd: service name='org.freedesktop.RealtimeKit1'
unit='rtkit-daemon.service' requested by ':1.31' (uid=124 pid=1242
comm="/usr/bin/pulseaudio --daemonize=no --log-target=jo" label="unconfined")
Symptom_Type: Underruns, dropouts, or "crackling" sound
Title: [X570 AORUS ULTRA, Nvidia GPU 82 HDMI/DP, Digital Out, HDMI]
Underruns, dropouts or crackling sound
UpgradeStatus: Upgraded to focal on 2020-04-25 (52 days ago)
dmi.bios.date: 12/06/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F11
dmi.board.asset.tag: Default string
dmi.board.name: X570 AORUS ULTRA
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrF11:bd12/06/2019:svnGigabyteTechnologyCo.,Ltd.:pnX570AORUSULTRA:pvr-CF:rvnGigabyteTechnologyCo.,Ltd.:rnX570AORUSULTRA:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: Default string
dmi.product.name: X570 AORUS ULTRA
dmi.product.sku: Default string
dmi.product.version: -CF
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
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