apport information ** Attachment added: "Dependencies.txt" https://bugs.launchpad.net/bugs/1897693/+attachment/5415170/+files/Dependencies.txt
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-control-center in Ubuntu. https://bugs.launchpad.net/bugs/1897693 Title: Fingerprint enroll progress is NOT displayed for immediate 2nd fingerprint enrollment Status in gnome-control-center package in Ubuntu: New Bug description: Fingerprint enroll progress is NOT displayed for immediate 2nd fingerprint enrollment with out closing the FP GUI. 2nd finger enrollment: After first swipe of 2nd FP, even though progress is not displayed on circle for 2nd fingerprint, it is properly enrolled after continuous swipe and later it will be identified, but user will have confusion about appearance that is the 2nd finger enrollment is happening or not. Steps to reproduce: Enroll 1st FP ==> enrollment progress is shown on circle, after it completes, don't close GUI, proceed with 2nd finger enrollment Enroll the second FP ==> observe that enrollment progress is NOT shown on circle, but if we keep on placing finger, after few attempts, finger will be enrolled. verified on two DELL models model-1: latitude 7300: 2nd fp enrollment progress is shown for 1 or 2 swipes, but didn't completed the progress circle. model-2: latitude 7520: 2nd fp enrollment progress is NOT shown at all Both cases 2nd FP enrollment is done and later it is also identified, only progress is NOT displayed. journlctl --unit fprintd.service was shown the messages of fingerprint enroll swipes properly with out any issues "Capture initiated, please place your finger now n the sensor now" for all swipes. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.4 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-09-24 (5 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) Package: gnome-control-center 1:3.36.4-0ubuntu1 PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 5.4.0-48.52-generic 5.4.60 Tags: focal Uname: Linux 5.4.0-48-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1897693/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
