apport information ** Attachment added: "ProcModules.txt" https://bugs.launchpad.net/bugs/1907121/+attachment/5452636/+files/ProcModules.txt
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to simple-scan in Ubuntu. https://bugs.launchpad.net/bugs/1907121 Title: simple-scan unable to connect scanner HP 2630 Status in simple-scan package in Ubuntu: New Bug description: simple-scan says: "Ready to scan" but when i click on "scan" it fails to scan with a message "unable to connect to scanner" corrado@corrado-x4-focal:~$ scanimage -L device `hpaio:/usb/DeskJet_2600_series?serial=CN0569B27006PS' is a Hewlett-Packard DeskJet_2600_series all-in-one corrado@corrado-x4-focal:~$ apt policy simple-scan simple-scan: Installed: 3.36.3-0ubuntu0.20.04.0 Candidate: 3.36.3-0ubuntu0.20.04.0 Version table: *** 3.36.3-0ubuntu0.20.04.0 500 500 http://archive.ubuntu.com/ubuntu focal-updates/main amd64 Packages 100 /var/lib/dpkg/status 3.36.0-0ubuntu1 500 500 http://archive.ubuntu.com/ubuntu focal/main amd64 Packages corrado@corrado-x4-focal:~$ inxi -Fx System: Host: corrado-x4-focal Kernel: 5.4.0-56-generic x86_64 bits: 64 compiler: gcc v: 9.3.0 Desktop: Gnome 3.36.4 Distro: Ubuntu 20.04.1 LTS (Focal Fossa) Machine: Type: Desktop Mobo: ASRock model: H110M-G/M.2 serial: <superuser/root required> UEFI: American Megatrends v: P1.10 date: 05/11/2017 CPU: Topology: Dual Core model: Intel Core i3-7100 bits: 64 type: MT MCP arch: Kaby Lake rev: 9 L2 cache: 3072 KiB flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 31199 Speed: 801 MHz min/max: 800/3900 MHz Core speeds (MHz): 1: 800 2: 800 3: 800 4: 800 Graphics: Device-1: Intel HD Graphics 630 vendor: ASRock driver: i915 v: kernel bus ID: 00:02.0 Display: x11 server: X.Org 1.20.8 driver: i915 resolution: 1920x1080~60Hz OpenGL: renderer: Mesa Intel HD Graphics 630 (KBL GT2) v: 4.6 Mesa 20.0.8 direct render: Yes Audio: Device-1: Intel 100 Series/C230 Series Family HD Audio vendor: ASRock driver: snd_hda_intel v: kernel bus ID: 00:1f.3 Device-2: Logitech QuickCam Pro 9000 type: USB driver: snd-usb-audio,uvcvideo bus ID: 1-2:3 Sound Server: ALSA v: k5.4.0-56-generic Network: Device-1: Intel Ethernet I219-V vendor: ASRock driver: e1000e v: 3.2.6-k port: f040 bus ID: 00:1f.6 IF: enp0s31f6 state: up speed: 100 Mbps duplex: full mac: 70:85:c2:44:7b:86 Drives: Local Storage: total: 2.05 TiB used: 19.43 GiB (0.9%) ID-1: /dev/nvme0n1 vendor: Kingston model: SKC2000M8250G size: 232.89 GiB ID-2: /dev/sda vendor: Toshiba model: DT01ACA100 size: 931.51 GiB ID-3: /dev/sdb vendor: Hitachi model: HDS721010CLA332 size: 931.51 GiB Partition: ID-1: / size: 31.25 GiB used: 19.42 GiB (62.2%) fs: ext4 dev: /dev/nvme0n1p4 ID-2: swap-1 size: 8.00 GiB used: 0 KiB (0.0%) fs: swap dev: /dev/sda2 Sensors: System Temperatures: cpu: 27.0 C mobo: 31.0 C Fan Speeds (RPM): fan-1: 0 fan-2: 2276 fan-3: 0 fan-4: 2216 fan-5: 0 fan-6: 0 Voltages: 12v: N/A 5v: N/A 3.3v: 3.42 vbat: 3.15 Info: Processes: 227 Uptime: 36m Memory: 7.48 GiB used: 1.59 GiB (21.2%) Init: systemd runlevel: 5 Compilers: gcc: 9.3.0 Shell: bash v: 5.0.17 inxi: 3.0.38 corrado@corrado-x4-focal:~$ ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: simple-scan 3.36.3-0ubuntu0.20.04.0 ProcVersionSignature: Ubuntu 5.4.0-56.62-generic 5.4.73 Uname: Linux 5.4.0-56-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.13 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Mon Dec 7 17:16:02 2020 ExecutablePath: /usr/bin/simple-scan InstallationDate: Installed on 2020-04-29 (222 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M. ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-56-generic root=UUID=8a3753b1-5036-49b8-98d8-8b5c3eb01c74 ro quiet splash SimpleScanLog: SourcePackage: simple-scan UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/11/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P1.10 dmi.board.name: H110M-G/M.2 dmi.board.vendor: ASRock dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP1.10:bd05/11/2017:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnH110M-G/M.2:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: dmi.product.family: To Be Filled By O.E.M. dmi.product.name: To Be Filled By O.E.M. dmi.product.sku: To Be Filled By O.E.M. dmi.product.version: To Be Filled By O.E.M. dmi.sys.vendor: To Be Filled By O.E.M. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu55 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 21.04 InstallationDate: Installed on 2020-12-14 (29 days ago) InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Alpha amd64 (20201213) MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M. Package: simple-scan 3.38.1-1 PackageArchitecture: amd64 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-36-generic root=UUID=fb7bfefc-c93d-42c1-a933-2fd267dabb48 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.8.0-36.40+21.04.1-generic 5.8.18 SimpleScanLog: Tags: hirsute Uname: Linux 5.8.0-36-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo whoopsie _MarkForUpload: True dmi.bios.date: 05/11/2017 dmi.bios.release: 5.12 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P1.10 dmi.board.name: H110M-G/M.2 dmi.board.vendor: ASRock dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP1.10:bd05/11/2017:br5.12:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnH110M-G/M.2:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: dmi.product.family: To Be Filled By O.E.M. dmi.product.name: To Be Filled By O.E.M. dmi.product.sku: To Be Filled By O.E.M. dmi.product.version: To Be Filled By O.E.M. dmi.sys.vendor: To Be Filled By O.E.M. 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