[Desktop-packages] [Bug 1947257] Re: Partial profile loss on upgrade from 21.04 to 21.10

2021-12-21 Thread Launchpad Bug Tracker
[Expired for firefox (Ubuntu) because there has been no activity for 60 days.] ** Changed in: firefox (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu.

[Desktop-packages] [Bug 1947257] Re: Partial profile loss on upgrade from 21.04 to 21.10

2021-10-22 Thread Olivier Tilloy
> I guess the snap firefox looks for profiles in a different location, > and the profiles aren't transferred from the old deb-firefox location > to the snap-firefox-expected location. They should be, there is code in the snap's launcher to import existing profiles. If you are willing to test

[Desktop-packages] [Bug 1947257] Re: Partial profile loss on upgrade from 21.04 to 21.10

2021-10-21 Thread Craig McQueen
I upgraded from 21.04 to 21.10. Other (non-sudo) users of the computer reported that their Firefox profiles were lost. I uninstalled the snap firefox, and installed deb firefox via apt. Their profiles "came back". I guess the snap firefox looks for profiles in a different location, and the

[Desktop-packages] [Bug 1947257] Re: Partial profile loss on upgrade from 21.04 to 21.10

2021-10-18 Thread Olivier Tilloy
I understand the frustration. It's unlikely that the profile import lost one of the windows in such a reproducible manner, but just in case, can you try re-installing the firefox deb (if it was removed: `sudo apt install firefox`), run it after closing the snap (`/usr/bin/firefox`) and see if your

[Desktop-packages] [Bug 1947257] Re: Partial profile loss on upgrade from 21.04 to 21.10

2021-10-17 Thread Jared Norris
Hi Olivier, I have given that a try but no luck. It still only finds 3 of the 4 windows that were open at the time of the upgrade with the one it can't find being the primary one with 50+ tabs. It does not show up in recently closed tabs/windows either so I guess it's just lost, extremely

[Desktop-packages] [Bug 1947257] Re: Partial profile loss on upgrade from 21.04 to 21.10

2021-10-15 Thread Olivier Tilloy
Your old profile wasn't removed along with the deb package, it should still be in ~/.mozilla/firefox/. If you close the firefox snap, delete ~/snap/firefox/common/.mozilla/firefox then re-run the snap, it should attempt to import the existing profiles from the deb again. Please let us know