Public bug reported: This scanner has previously worked on other computers running Ubuntu.
However, it doesn't work on 23.04. The scanner is on, and shows up in the front screen in simple-scan When I press the scan button a dialog appears titled "Failed to scan" "Unable to connect to scanner". ProblemType: Bug DistroRelease: Ubuntu 23.04 Package: simple-scan 44.0-0ubuntu1 ProcVersionSignature: Ubuntu 6.2.0-20.20-generic 6.2.6 Uname: Linux 6.2.0-20-generic x86_64 ApportVersion: 2.26.1-0ubuntu2 Architecture: amd64 CasperMD5CheckResult: unknown CurrentDesktop: ubuntu:GNOME Date: Tue May 9 09:42:36 2023 DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-sutton-focal-amd64-20220803-89+sutton-focal-amd64+X02 InstallationDate: Installed on 2022-08-05 (276 days ago) InstallationMedia: Ubuntu 20.04 "Focal" - Build amd64 LIVE Binary 20220803-13:42 MachineType: LENOVO 21D2CTO1WW ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.2.0-20-generic root=UUID=96c77f27-d90f-4d14-a5d5-59ac57b3f6dc ro quiet splash vt.handoff=7 SourcePackage: simple-scan UpgradeStatus: Upgraded to lunar on 2023-01-02 (126 days ago) dmi.bios.date: 12/08/2022 dmi.bios.release: 1.27 dmi.bios.vendor: LENOVO dmi.bios.version: N3GET47W (1.27 ) dmi.board.asset.tag: Not Available dmi.board.name: 21D2CTO1WW dmi.board.vendor: LENOVO dmi.board.version: Not Defined dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.ec.firmware.release: 1.54 dmi.modalias: dmi:bvnLENOVO:bvrN3GET47W(1.27):bd12/08/2022:br1.27:efr1.54:svnLENOVO:pn21D2CTO1WW:pvrThinkPadZ13Gen1:rvnLENOVO:rn21D2CTO1WW:rvrNotDefined:cvnLENOVO:ct10:cvrNone:skuLENOVO_MT_21D2_BU_Think_FM_ThinkPadZ13Gen1: dmi.product.family: ThinkPad Z13 Gen 1 dmi.product.name: 21D2CTO1WW dmi.product.sku: LENOVO_MT_21D2_BU_Think_FM_ThinkPad Z13 Gen 1 dmi.product.version: ThinkPad Z13 Gen 1 dmi.sys.vendor: LENOVO ** Affects: simple-scan (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug lunar -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to simple-scan in Ubuntu. https://bugs.launchpad.net/bugs/2018978 Title: "Failed to scan" unable to connect to scanner - HP m175nw Status in simple-scan package in Ubuntu: New Bug description: This scanner has previously worked on other computers running Ubuntu. However, it doesn't work on 23.04. The scanner is on, and shows up in the front screen in simple-scan When I press the scan button a dialog appears titled "Failed to scan" "Unable to connect to scanner". ProblemType: Bug DistroRelease: Ubuntu 23.04 Package: simple-scan 44.0-0ubuntu1 ProcVersionSignature: Ubuntu 6.2.0-20.20-generic 6.2.6 Uname: Linux 6.2.0-20-generic x86_64 ApportVersion: 2.26.1-0ubuntu2 Architecture: amd64 CasperMD5CheckResult: unknown CurrentDesktop: ubuntu:GNOME Date: Tue May 9 09:42:36 2023 DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-sutton-focal-amd64-20220803-89+sutton-focal-amd64+X02 InstallationDate: Installed on 2022-08-05 (276 days ago) InstallationMedia: Ubuntu 20.04 "Focal" - Build amd64 LIVE Binary 20220803-13:42 MachineType: LENOVO 21D2CTO1WW ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.2.0-20-generic root=UUID=96c77f27-d90f-4d14-a5d5-59ac57b3f6dc ro quiet splash vt.handoff=7 SourcePackage: simple-scan UpgradeStatus: Upgraded to lunar on 2023-01-02 (126 days ago) dmi.bios.date: 12/08/2022 dmi.bios.release: 1.27 dmi.bios.vendor: LENOVO dmi.bios.version: N3GET47W (1.27 ) dmi.board.asset.tag: Not Available dmi.board.name: 21D2CTO1WW dmi.board.vendor: LENOVO dmi.board.version: Not Defined dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.ec.firmware.release: 1.54 dmi.modalias: dmi:bvnLENOVO:bvrN3GET47W(1.27):bd12/08/2022:br1.27:efr1.54:svnLENOVO:pn21D2CTO1WW:pvrThinkPadZ13Gen1:rvnLENOVO:rn21D2CTO1WW:rvrNotDefined:cvnLENOVO:ct10:cvrNone:skuLENOVO_MT_21D2_BU_Think_FM_ThinkPadZ13Gen1: dmi.product.family: ThinkPad Z13 Gen 1 dmi.product.name: 21D2CTO1WW dmi.product.sku: LENOVO_MT_21D2_BU_Think_FM_ThinkPad Z13 Gen 1 dmi.product.version: ThinkPad Z13 Gen 1 dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/2018978/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
