[Desktop-packages] [Bug 2052725] Re: nautilus crash while generating thumbnails

2024-04-09 Thread Launchpad Bug Tracker
[Expired for nautilus (Ubuntu) because there has been no activity for 60 days.] ** Changed in: nautilus (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to nautilus in Ubuntu.

[Desktop-packages] [Bug 2052725] Re: nautilus crash while generating thumbnails

2024-02-09 Thread Christians
Yesterday's apport.log is empty. Previous apport.logs contain INFO: apport (pid 59187) 2024-02-08 18:20:51,239: called for pid 57234, signal 11, core limit 0, dump mode 1 INFO: apport (pid 59187) 2024-02-08 18:20:51,242: executable: /usr/bin/nautilus (command line "/usr/bin/nautilus

[Desktop-packages] [Bug 2052725] Re: nautilus crash while generating thumbnails

2024-02-09 Thread Christians
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to nautilus in Ubuntu. https://bugs.launchpad.net/bugs/2052725 Title: nautilus crash while generating thumbnails Status in nautilus package in Ubuntu: Incomplete Bug description:

[Desktop-packages] [Bug 2052725] Re: nautilus crash while generating thumbnails

2024-02-09 Thread Sebastien Bacher
Check /var/log/apport.log for details, one of the reason could be that the 'report counter' is preventing new reports (which is to avoid having the same problem reported again if there is a recurring problem) -- You received this bug notification because you are a member of Desktop Packages,

[Desktop-packages] [Bug 2052725] Re: nautilus crash while generating thumbnails

2024-02-09 Thread Christians
How can I get "ubuntu-bug myfile.crash" to work? > It's a bit unfortunate there is no new crash on the day of the issue What do you think has prevented the crash report? Anything I can tweak on my side, or improve at next crash? -- You received this bug notification because you are a member of

[Desktop-packages] [Bug 2052725] Re: nautilus crash while generating thumbnails

2024-02-09 Thread Sebastien Bacher
> 1. The files you requests contain lots of personal info, i.e. the name of my connected phone. Is there an easy way to anonymise it? No, ideally we shouldn't log private information, but I think the journal log will not be required there. It's a bit unfortunate there is no new crash on the day

[Desktop-packages] [Bug 2052725] Re: nautilus crash while generating thumbnails

2024-02-09 Thread Christians
Tks for your quick response! I need some help please: 1. The files you requests contain lots of personal info, i.e. the name of my connected phone. Is there an easy way to anonymise it? 2. ubuntu-bug myfile.crash runs, but does not issue a bug with ID. 3. No item at

[Desktop-packages] [Bug 2052725] Re: nautilus crash while generating thumbnails

2024-02-08 Thread Sebastien Bacher
Thank you for taking the time to report this bug and helping to make Ubuntu better. It sounds like some part of the system has crashed. To help us find the cause of the crash please follow these steps: 1. Run these commands: journalctl -b0 > journal.txt journalctl -b-1 > prevjournal.txt