Is this the right upstream bug report?:
https://bugzilla.mozilla.org/show_bug.cgi?id=351913
I guess this is fixed in later Ubuntu versions, so upgrading to 12.04
LTS could be a solution.
** Bug watch added: Mozilla Bugzilla #351913
https://bugzilla.mozilla.org/show_bug.cgi?id=351913
** Also
Unfortunately (1) moving some machines to 12.04 is not an acceptable option due
to the vast differences in user interface, and (2) it is still not right (as
far as I can tell) with 12.04 as a recently installed test system when set up
for UK preferences with an OKI network printer set for A4,
Firefox and Thunderbird are upgraded to the latest release in all stable
Ubuntu releases, so there's no need to upgrade to 12.04 to receive a fix
in a later version. That bug is very old and 10.04 has had that fix
for over a year now with the Thunderbird 3.1.x series. If this is still
affecting
Err...sorry, that's not correct, Thunderbird 3.0.x and Firefox 3.5.x
were based on the Gecko 1.9.1 branch, so 10.04 had those fixes in
Firefox and Thunderbird since release, it must be a new bug.
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Do you know where they store the page size setting?
Also is there any (easy) way to force apt-get or similar to 'upgrade' a package
to see what is happening?
I wonder if the package comes with a default config file that is clobbering the
user-configured file?
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I also looked at the Windows version in a VM and it has no page size
preference option, I presume as it is written to always take the
selected printer's choice. So this is probably a Linux-only bug (though
I can't rule out MacOS since I don't have a Mac to try)/
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Looks like this has been known about, but nothing useful done to really
fix it, for 10 YEARS now:
https://bugzilla.mozilla.org/show_bug.cgi?id=147419
** Bug watch added: Mozilla Bugzilla #147419
https://bugzilla.mozilla.org/show_bug.cgi?id=147419
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about:support will show you modified preferences, I believe they are
stored in your prefs.js file in the profile directory
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https://bugs.launchpad.net/bugs/627648
Incidentally my setting is LANG=en_GB.utf8 so it is still an issue and
not fixed, as per comment 73 in the above link.
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https://bugs.launchpad.net/bugs/627648
Title:
Looking at the modified preferences shown by about:support I don't see anything
that appears to be the global page size.
There are various printer-specific settings, but as this problem occurs with
all printers it is clearly a program-wide problem and not a printer-specific
one.
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*** This bug is a duplicate of bug 10910 ***
https://bugs.launchpad.net/bugs/10910
In fact, if I use the 'Copy all to clipboard' option to save a text file with
the paper size as A4 and as US Letter, diff finds no differences. So basically
the user's preference for this is not being saved
*** This bug is a duplicate of bug 10910 ***
https://bugs.launchpad.net/bugs/10910
I'm going to mark this as a duplicate of bug 10910. This is an upstream
issue and not an Ubuntu specific one. As you said, it's been broken
upstream for about 10 years now. The person assigned last updated
Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: thunderbird (Ubuntu)
Status: New = Confirmed
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This bug also causes me problems with machines I support. The default
should *always* be the system-wide settings that Ubuntu honour, and at
the very least it should not reset during an 'upgrade'. This 'reset to
US paper size' arrogance is a major irritation and causes problems for
users who print
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