[Desktop-packages] [Bug 627648] Re: firefox/thunderbird default to US Letter for papersize

2012-07-23 Thread Marius Kotsbak
Is this the right upstream bug report?: https://bugzilla.mozilla.org/show_bug.cgi?id=351913 I guess this is fixed in later Ubuntu versions, so upgrading to 12.04 LTS could be a solution. ** Bug watch added: Mozilla Bugzilla #351913 https://bugzilla.mozilla.org/show_bug.cgi?id=351913 ** Also

[Desktop-packages] [Bug 627648] Re: firefox/thunderbird default to US Letter for papersize

2012-07-23 Thread Paul Crawford
Unfortunately (1) moving some machines to 12.04 is not an acceptable option due to the vast differences in user interface, and (2) it is still not right (as far as I can tell) with 12.04 as a recently installed test system when set up for UK preferences with an OKI network printer set for A4,

[Desktop-packages] [Bug 627648] Re: firefox/thunderbird default to US Letter for papersize

2012-07-23 Thread Micah Gersten
Firefox and Thunderbird are upgraded to the latest release in all stable Ubuntu releases, so there's no need to upgrade to 12.04 to receive a fix in a later version. That bug is very old and 10.04 has had that fix for over a year now with the Thunderbird 3.1.x series. If this is still affecting

[Desktop-packages] [Bug 627648] Re: firefox/thunderbird default to US Letter for papersize

2012-07-23 Thread Micah Gersten
Err...sorry, that's not correct, Thunderbird 3.0.x and Firefox 3.5.x were based on the Gecko 1.9.1 branch, so 10.04 had those fixes in Firefox and Thunderbird since release, it must be a new bug. -- You received this bug notification because you are a member of Desktop Packages, which is

[Desktop-packages] [Bug 627648] Re: firefox/thunderbird default to US Letter for papersize

2012-07-23 Thread Paul Crawford
Do you know where they store the page size setting? Also is there any (easy) way to force apt-get or similar to 'upgrade' a package to see what is happening? I wonder if the package comes with a default config file that is clobbering the user-configured file? -- You received this bug

[Desktop-packages] [Bug 627648] Re: firefox/thunderbird default to US Letter for papersize

2012-07-23 Thread Paul Crawford
I also looked at the Windows version in a VM and it has no page size preference option, I presume as it is written to always take the selected printer's choice. So this is probably a Linux-only bug (though I can't rule out MacOS since I don't have a Mac to try)/ -- You received this bug

[Desktop-packages] [Bug 627648] Re: firefox/thunderbird default to US Letter for papersize

2012-07-23 Thread Paul Crawford
Looks like this has been known about, but nothing useful done to really fix it, for 10 YEARS now: https://bugzilla.mozilla.org/show_bug.cgi?id=147419 ** Bug watch added: Mozilla Bugzilla #147419 https://bugzilla.mozilla.org/show_bug.cgi?id=147419 -- You received this bug notification

[Desktop-packages] [Bug 627648] Re: firefox/thunderbird default to US Letter for papersize

2012-07-23 Thread Micah Gersten
about:support will show you modified preferences, I believe they are stored in your prefs.js file in the profile directory -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to thunderbird in Ubuntu. https://bugs.launchpad.net/bugs/627648

[Desktop-packages] [Bug 627648] Re: firefox/thunderbird default to US Letter for papersize

2012-07-23 Thread Paul Crawford
Incidentally my setting is LANG=en_GB.utf8 so it is still an issue and not fixed, as per comment 73 in the above link. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to thunderbird in Ubuntu. https://bugs.launchpad.net/bugs/627648 Title:

[Desktop-packages] [Bug 627648] Re: firefox/thunderbird default to US Letter for papersize

2012-07-23 Thread Paul Crawford
Looking at the modified preferences shown by about:support I don't see anything that appears to be the global page size. There are various printer-specific settings, but as this problem occurs with all printers it is clearly a program-wide problem and not a printer-specific one. -- You

[Desktop-packages] [Bug 627648] Re: firefox/thunderbird default to US Letter for papersize

2012-07-23 Thread Paul Crawford
*** This bug is a duplicate of bug 10910 *** https://bugs.launchpad.net/bugs/10910 In fact, if I use the 'Copy all to clipboard' option to save a text file with the paper size as A4 and as US Letter, diff finds no differences. So basically the user's preference for this is not being saved

[Desktop-packages] [Bug 627648] Re: firefox/thunderbird default to US Letter for papersize

2012-07-23 Thread Micah Gersten
*** This bug is a duplicate of bug 10910 *** https://bugs.launchpad.net/bugs/10910 I'm going to mark this as a duplicate of bug 10910. This is an upstream issue and not an Ubuntu specific one. As you said, it's been broken upstream for about 10 years now. The person assigned last updated

[Desktop-packages] [Bug 627648] Re: firefox/thunderbird default to US Letter for papersize

2012-07-22 Thread Launchpad Bug Tracker
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: thunderbird (Ubuntu) Status: New = Confirmed -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to thunderbird in Ubuntu.

[Desktop-packages] [Bug 627648] Re: firefox/thunderbird default to US Letter for papersize

2012-07-22 Thread Paul Crawford
This bug also causes me problems with machines I support. The default should *always* be the system-wide settings that Ubuntu honour, and at the very least it should not reset during an 'upgrade'. This 'reset to US paper size' arrogance is a major irritation and causes problems for users who print