Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: cups (Ubuntu) Status: New => Confirmed
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/931199 Title: Multiple copies of print jobs on HP laserjet 2420 Status in “cups” package in Ubuntu: Confirmed Bug description: Problem occurs when printing to an HP Laserjet 2420n. It prints 4 copies of the same. The printer a Windows shared printer. It was working fine until updating to 11.10 (10.04, 10.10 and 11.04) I tried installing drivers from HP and problem still occurs. Other printers work just fine. (haven't tried with other HP Printers. Will do that and update) Please let me know if any further information is needed. Thanks ProblemType: Bug DistroRelease: Ubuntu 11.10 Package: cups 1.5.0-8ubuntu6 ProcVersionSignature: Ubuntu 3.0.0-15.26-generic-pae 3.0.13 Uname: Linux 3.0.0-15-generic-pae i686 ApportVersion: 1.23-0ubuntu4 Architecture: i386 CupsErrorLog: W [13/Feb/2012:12:40:20 +1300] failed to AddProfile: org.freedesktop.ColorManager.Failed:profile object path '/org/freedesktop/ColorManager/profiles/staffroom2_Gray__' has already been added W [13/Feb/2012:12:40:20 +1300] failed to AddProfile: org.freedesktop.ColorManager.Failed:profile object path '/org/freedesktop/ColorManager/profiles/staffroom2_CMYK__' has already been added W [13/Feb/2012:13:09:25 +1300] failed to AddProfile: org.freedesktop.ColorManager.Failed:profile object path '/org/freedesktop/ColorManager/profiles/B8Printer_Gray__' has already been added W [13/Feb/2012:13:09:26 +1300] failed to AddProfile: org.freedesktop.ColorManager.Failed:profile object path '/org/freedesktop/ColorManager/profiles/B8Printer_Gray__' has already been added W [13/Feb/2012:13:09:26 +1300] failed to AddProfile: org.freedesktop.ColorManager.Failed:profile object path '/org/freedesktop/ColorManager/profiles/B8Printer_Gray__' has already been added Date: Mon Feb 13 13:09:54 2012 ExecutablePath: /usr/sbin/cupsd InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012) Lpstat: device for B8Printer: smb://WSC/printserver/B8Printer device for staffroom2: smb://WSC/PRINTSERVER/KM-Staffroom-Copier2 MachineType: TOSHIBA TECRA R850 Papersize: a4 PpdFiles: staffroom2: KONICA MINOLTA C652SeriesPS(P) B8Printer: HP LaserJet 2420 Postscript (recommended) ProcAttrCurrent: /usr/sbin/cupsd (enforce) ProcEnviron: PATH=(custom, no user) ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-15-generic-pae root=UUID=1d4ec240-e41f-4650-8da7-2ae3333525b5 ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/25/2011 dmi.bios.vendor: TOSHIBA dmi.bios.version: Version 3.10 dmi.board.asset.tag: 0000000000 dmi.board.name: Portable PC dmi.board.vendor: TOSHIBA dmi.board.version: Version A0 dmi.chassis.asset.tag: 0000000000 dmi.chassis.type: 10 dmi.chassis.vendor: TOSHIBA dmi.chassis.version: Version 1.0 dmi.modalias: dmi:bvnTOSHIBA:bvrVersion3.10:bd08/25/2011:svnTOSHIBA:pnTECRAR850:pvrPT525A-04801V:rvnTOSHIBA:rnPortablePC:rvrVersionA0:cvnTOSHIBA:ct10:cvrVersion1.0: dmi.product.name: TECRA R850 dmi.product.version: PT525A-04801V dmi.sys.vendor: TOSHIBA To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/931199/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp