I just tested this on an up to date system and while the error is
different, the bug still applies, because you can't run snaps as guest.
2016/11/24 00:15:12.522919 main.go:239: WARNING: cannot create syslog logger
internal error, please report: running "mame" failed: cannot list snaps: cannot
I installed dbus and friends from xenial-proposed and haven't seen the
issue yet, but it happens rarely. Will keep an eye on it.
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Public bug reported:
As others have reported this I just woke my Thinkpad 450 to find no
network. I resolved this by manually reconnecting with "nmcli c up id
" where was taken from the output of "nmcli
c" on the same machine.
Steps to reproduce:-
This is an intermittent issue which for me
Updating to latest didn't fix it. I suspended a few times and it failed
approximately 20-30% of the time.
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https://bugs.launchpad.net/bugs/1653324
Title:
No
Public bug reported:
I'm unable to login to gnome software on an up to date 16.04 system (a
clean brand new dell xps laptop which has been dist-upgraded to latest
packages in xenial)
Currently have version 3.20.1+git20170208.0.a34b091-0ubuntu1~xenial1
installed.
When I try to login it just
Public bug reported:
Clean install up to date of Artful. It found my HP networked printer.
However looking in the panel I see a broken icon next to the name of the
printer. I'm not sure what should be there, but expect a broken icon
isn't it :)
See screenshot.
ProblemType: Bug
DistroRelease:
Public bug reported:
Up to date Artful installation. Open online accounts and choose one of
the options available, such as Google. Wait for the next dialog to
finish and then press escape to close it. Choose a different option.
Online accounts reliably crashes.
https://youtu.be/Be2HPkcafp8
Public bug reported:
On a clean up to date Artful system I noticed some odd behavior in the
terminal.
Steps to reproduce:-
1. Open a terminal by right clicking the desktop and Open Terminal.
2. Double click the command prompt
3. Middle click to paste
Expected behavior
Contents of terminal
Public bug reported:
On a clean install of Artful (17.10) the mouse & touchpad panel opens
too small then jumps larger whenever the user clicks elsewhere on the
desktop, or in certain places in the panel. It also jumps larger then
back down again when it expands.
https://youtu.be/vKCDUFxbG0Y -
This is also the case on a clean Artful (17.10) install.
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https://bugs.launchpad.net/bugs/1696261
Title:
Settings app items have bad text wrapping
Status
Nothing happens when I double click text then use Shift+Insert.
Also, using Shift+Ctrl+C and Shift+Ctrl+V don't work in a terminal
opened this way either.
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Public bug reported:
Steps to reproduce
* Attach an external HDMI/DP monitor to watch videos on an external display (TV)
* In sound settings, send audio to HDMI out, rather than internal laptop audio
* Play a video, to show audio is going over HDMI
* Unplug HDMI/DP cable
- Video switches to
Public bug reported:
On an up to date Ubuntu Artful system, evince is not runnable.
$ evince
(evince:1954): Gdk-WARNING **: Failed to load cursor theme DMZ-White
(evince:1954): Gdk-WARNING **: Failed to load cursor theme DMZ-White
**
Public bug reported:
On a fairly clean 17.10 install, on a Thinkpad T450, the wireless
connection keeps dropping. Other devices nearby do not suffer the same
way.
I can turn the wifi off and on again to get reconnected. It happens
multiple times over a short period of an hour or so. So quite
Is there any progress on this, or any logs we can provide to help debug?
This is (for many people) the first thing they see when installing a
snap, and it's a bit alarming to get it in a language we don't
recognise. I just experienced it on a new laptop in 17.04.
** Attachment added: "Screenshot
** Changed in: gvfs (Ubuntu)
Status: Fix Released => Confirmed
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https://bugs.launchpad.net/bugs/332646
Title:
sftp does not set timestamps
Status in gvfs:
Public bug reported:
alan@gort:~$ apt-cache policy gnome-software
gnome-software:
Installed: 3.20.5-0ubuntu0.16.04.1.1
Candidate: 3.20.5-0ubuntu0.16.04.1.1
Version table:
*** 3.20.5-0ubuntu0.16.04.1.1 500
500 http://ppa.launchpad.net/ubuntu-desktop/gnome-software/ubuntu
Go it
method call time=1502279997.417108 sender=:1.57 -> destination=:1.16 serial=425
path=/org/freedesktop/Notifications; interface=org.freedesktop.Notifications;
member=Notify
string "Power"
uint32 0
string ""
string "Automatic suspend"
string "Computer will suspend very soon
Public bug reported:
The out of the box install of xscreensaver on Xenial currently shows
error messages (see screenshot/photo).
The .xscreensaver on xenial ships with:-
90_ubuntu-branding.patch:+*textURL:
http://fridge.ubuntu.com/node/feed
Which is a broken link. Later releases of Ubuntu fix
** Attachment added: "IMG_20170801_150141.jpg"
https://bugs.launchpad.net/ubuntu/+source/xscreensaver/+bug/1707922/+attachment/4925252/+files/IMG_20170801_150141.jpg
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Public bug reported:
I locked my laptop screen. Some time later a notification appeared (see
screenshot).
"Power"
"1 new notification"
If I move the mouse the notification disappears. If I unlock the laptop
there are no notifications pending anywhere. I have no idea where this
text comes from
Public bug reported:
On latest 17.10 I tried to login to facebook via online accounts. I
managed to login successfully, but now when I click the facebook icon in
online accounts it pops up a box then goes away. In addition I don't see
how I can post to facebook from other applications like
If I leave it alone when the notification appears, it does indeed
suspend successfully. That's not my concern in this bug. I'm more
looking at the notification with no idea what it actually means. The
fact I had to run some dbus monitor utility to find that out says it's
not a very good
Public bug reported:
Using chromium 59 on an up to date 17.10 and watching a full screen
video, the screensaver kicks in after 5 minutes. It should be
suppressed. This only happens in chrome/chromium. Firefox is unaffected.
Unfortunately my TV provider doesn't support Firefox, so I have to use
Public bug reported:
On an up to date Ubuntu Artful system with nothing running, GNOME
Software takes between 15 and 20 seconds to be usable. This feels
incredibly slow.
I timed it on my laptop and recorded it here:-
https://www.youtube.com/watch?v=gxvn_RyJ46o
I had nothing else running. Laptop
Public bug reported:
I noticed the following community member had a problem installing steam.
I reproduced it on 16.04.3 clean install i386 and amd64.
https://www.youtube.com/watch?v=24NH3Ry22Dg
Install 16.04 amd64 or i386
Install all updates via software updater
Open Ubuntu Software
Search for
Seems it's specific to trackpoints (thinkpad nipples), not mouse wheels,
so updated accordingly and linked to upstream bug.
** Bug watch added: GNOME Bug Tracker #778783
https://bugzilla.gnome.org/show_bug.cgi?id=778783
** Also affects: eog via
I tested on both amd64 and i386 as detailed in the linked post in the
original description. I installed both amd64 and i386 variants of Ubuntu
16.04.3 in parallel in separate VMs and experienced (from a user
perspective) the same issue. The difference being what appstreamcli
returns on each...
On
Public bug reported:
Login to Ubuntu 17.10 Xorg session
Open an image with eog
Use the mouse wheel to zoom the image in and out
Success
Login to Ubuntu 17.10 Wayland "Ubuntu" session
Open an image with eog
Use the mouse wheel to zoom the image in and out
Failure. It doesn't zoom.
You can still
** Attachment added: "Screenshot from 2017-10-09 17-25-24.png"
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1722343/+attachment/4966078/+files/Screenshot%20from%202017-10-09%2017-25-24.png
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Public bug reported:
* Download latest 17.10 iso image, install onto computer, do all updates
* Open Firefox web browser, observe two tabs, Ubuntu Start page and Mozilla
Firefox page
Mozilla Firefox page says:-
"Your Firefox is out-of-date
get the most recent version to keep browsing
Is there any way to get timestamps printed in the --verbose log? I have
a perception that some parts are slow but it would be good to have
timestamps to verify the anecdotal evidence.
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Public bug reported:
Just updated my system after a few days of not doing so and got:-
Setting up gnome-session (3.25.90-0ubuntu3) ...
update-alternatives: error: alternative path
/usr/share/gnome-shell/theme/gnome-shell.css doesn't exist
dpkg: error processing package gnome-session
Public bug reported:
I saw a news article with a link to install a flatpak.
http://www.omgubuntu.co.uk/2017/09/download-pithos-pandora-app-1-4
I clicked the link expecting to be able to install the flatpak, but the
experience appears broken. I'm on an up to date Artful install
What I did was:-
You're right that I didn't have that plugin package installed. I
installed it and double clicking the package still presents the same
error. Apologies I omitted the screenshot in my initial report.
** Attachment added: "Screenshot from 2017-09-11 16-58-06.png"
I killed gnome-software and tried again, got the same experience Martin
did.
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https://bugs.launchpad.net/bugs/1716409
Title:
Unable to install flatpak on Ubuntu
Screenshots showing me trying to install the pithos flatpak.
** Attachment added: "pithos_install.zip"
https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1716409/+attachment/4948017/+files/pithos_install.zip
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I did 'sudo killall gnome-software'
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https://bugs.launchpad.net/bugs/1716409
Title:
Unable to install flatpak on Ubuntu artful
Status in gnome-software package
This appears to now be fixed in a recent update. I now have a nice icon
for my printer.
** Changed in: gnome-control-center (Ubuntu)
Status: New => Fix Released
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*** This bug is a duplicate of bug 1723362 ***
https://bugs.launchpad.net/bugs/1723362
Looks like this is a dupe of bug 1723362
** This bug has been marked a duplicate of bug 1723362
gnome-software spams error messages to journald and causes 100% CPU usage
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*** This bug is a duplicate of bug 1723362 ***
https://bugs.launchpad.net/bugs/1723362
systemd-journald is eating 100% cpu and journalctl is getting spammed by
gnome-software. Laptop is completely unusable at this point as RAM is
exhausted and system is swapping like crazy.
Nov 26 20:04:34
Public bug reported:
Found my pc running very slowly. Currently machine is swapping like mad.
Highest users of RAM are chrome and gnome-software. I've closed chrome,
and note that gnome-software is climbing at an alarming rate of hundreds
of MB every few seconds.
I don't even have the graphical
Public bug reported:
As I understood it, GNOME Software is no longer supposed to be asking
for U1 logins when installing snaps. I just did a clean up to date
install of 16.04.3 and tried launching G-S and it asked me for a U1
login.
Steps to reproduce:
Install 16.04.3
Update to latest software
Tested on Xenial, and it works as expected. I get no U1 login prompt
anymore, just the sudo style prompt.
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https://bugs.launchpad.net/bugs/1736232
Title:
GNOME
Public bug reported:
Laptop is Thinkpad T450. On previous releases of Ubuntu I would close
the lid to suspend it. 17.10 doesn't suspend on lid close, which has
caused my laptop to overheat in my bag a couple of times.
I have installed tweak tool and made sure the power section toggle
switch is
Tested on Zesty and I still get a U1 prompt.
** Attachment added: "Screenshot from 2017-12-11 22-05-13.png"
https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1736232/+attachment/5021492/+files/Screenshot%20from%202017-12-11%2022-05-13.png
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On my Unity session on 17.10 printscreen doesn't work, neither does
ALT+Printscreen (it triggers HUD), nor CTRL+ALT+T to open terminal.
Seems a bunch of them don't work.
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Seems my system wasn't completely up to date, re-tested after doing all
updates on Zesty and it works. Yay! Sorry for the false lead.
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Seems some snaps install okay, some don't. Looks like classic snaps
return a 400 bad request in gnome-software, but non-classic ones install
okay.
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Public bug reported:
Login to Ubuntu 17.10, lock screen.
On lock screen look at position of elements on screen
Start typing password
Expected behaviour
Screen elements stay in the same place, with password appearing in the
password field
Actual behaviour
Password field grows vertically,
** Attachment added: "vlcsnap-2017-12-05-14h42m10s666.png"
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1736452/+attachment/5018814/+files/vlcsnap-2017-12-05-14h42m10s666.png
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** Attachment added: "compare.png"
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1736452/+attachment/5018815/+files/compare.png
** Summary changed:
- Parts of login screen move when password entered
+ Parts of lock screen move when password entered
** Description changed:
-
I've added a task for snapd, because this only happens when I'm doing
"snap install" something. Usually at the point when it connects the
opengl interface.
** Information type changed from Private to Public
** Also affects: snapd
Importance: Undecided
Status: New
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Public bug reported:
In GNOME Software the editors picks are showing 10 of however many are
tagged in the store as 'featured'. However the list is randomized. I
believe we agreed not to randomize this list, but keep the list the same
so we can effectively measure the benefit of being in slot 1 vs
I've had this again. Here's the crash report links.
May 23rd: https://errors.ubuntu.com/oops/18a718fc-5e7e-11e8-a6ec-fa163ed44aae
May 10th: https://errors.ubuntu.com/oops/274be904-57ae-11e8-9ec0-fa163ef911dc
Feb 27th: https://errors.ubuntu.com/oops/1ce27eb4-1ba0-11e8-a91a-fa163e8d4bab
Error:
Just had this again.
https://errors.ubuntu.com/oops/0c692c82-643d-11e8-b7b3-fa163e8d4bab
Error: [Errno 21] Is a directory:
'/proc/driver/nvidia/gpus/:01:00.0'
Is the error I see in the xorg crash reports. I
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Public bug reported:
I have an 18.04 Ubuntu MATE system which is running in VirtualBox
5.2.10. If I run ubuntu-report, I see no listing of GPU. I certainly do
have a GPU, because I'm typing this bug report in a browser window in
the VM :)
00:02.0 VGA compatible controller: InnoTek Systemberatung
Public bug reported:
I am unable to trigger GNOME Software to install snaps.
Steps to reproduce:
1. Visit http://snapcraft.io/zzt
2. Click green Install button
3. Browser is taken to snap://zzt
Outcome:-
"The address wasn't understood" error page in Firefox
Expected outcome:-
GNOME
Ok, went through that process and it tells me bug 1724738 is the one.
Marking this a dupe of 1720400 which that one is (along with 19 others
:)
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Public bug reported:
I am running GNOME Software on Ubuntu 16.04. If I look for Tizonia, it
shows the app description and a static screenshot. The media uploaded to
the store is actually a gif, but GNOME Software doesn't seem to support
it.
Steps to reproduce
* Open GNOME Software
* Search for
Looking through the individual crashers that happened today, there's
something common in the 50 or so I clicked through. They're *all*
running kernel 4.4 or below (one person was on 3.13).
Nobody seems to be on the HWE kernels.
So perhaps there's something which mitigates this issue in HWE
I have also tested with 3.20.5-0ubuntu0.16.04.8 on 16.04 and this issue
is fixed.
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https://bugs.launchpad.net/bugs/1690280
Title:
Classic confined snaps don't
Public bug reported:
While GNOME Software allows one banner to be shown, it would be great to
have multiple banners in rotation. Having multiple banners would enable
us to rotate around a bunch of promoted applications rather than have
one application stuck there for a while.
A discussion was
Public bug reported:
In GNOME Software the channel selection item is a green label, but
doesn't look like a click-able button. It should be more obviously
clickable, so that users understand how to switch channel.
** Affects: gnome-software (Ubuntu)
Importance: Undecided
Status:
Public bug reported:
Proprietary software delivered as snaps in GNOME Software is highlighted
red in the software details. While it's great that we show the license
for software, it's not ideal that the implication of the colours is that
free=good, proprietary=bad. We should provide software and
Public bug reported:
Running 18.04. I have an update button for Skype in GNOME Software. I am
running the latest version though. It seems a bit confused.
$ snap version
snap2.31.1+18.04
snapd 2.31.1+18.04
series 16
ubuntu 18.04
kernel 4.15.0-10-generic
$ snap info skype
name:
** Bug watch added: GNOME Bug Tracker #792602
https://bugzilla.gnome.org/show_bug.cgi?id=792602
** Also affects: gnome-software via
https://bugzilla.gnome.org/show_bug.cgi?id=792602
Importance: Unknown
Status: Unknown
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Public bug reported:
I can't read the contents of screenshots in GNOME Software. I would like
to click on the screenshot to make it larger. Unfortunately clicking a
screenshot in GNOME Software does nothing. I'd expect it to 'zoom' in,
maybe making the screenshot full screen with left/right
Public bug reported:
GNOME Software thinks I have a snap installed which I just removed.
Killing and restarting GNOME Software rectified this. I shouldn't have to kill
GNOME Software background process for it to be in sync.
Steps to reproduce
snap install peek
snap install gnome-3-26-1604
snap
https://gitlab.gnome.org/GNOME/gnome-software/issues/313 - filed
upstream.
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https://bugs.launchpad.net/bugs/1751750
Title:
Can't zoom in on screenshots
Status
Public bug reported:
Install snap-store - "snap install snap-store"
Snap store - "snap run snap-store"
Find an application (I opened Wire)
Scroll down and click "Write a review"
Write a review.
Find your review on ODRS https://odrs.gnome.org
Note the "Distro" says "Ubuntu Core".
This is not
Public bug reported:
Summary.
Launching GS manually from the launcher, and navigating to an app and clicking
install works fine.
Launching GS via clicking a link in the snapcraft webstore causes GS to require
a snap login.
Scenario.
Trying to install software using the green "Install" button
I have since rebooted, and now I can't reproduce this anymore :(
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https://bugs.launchpad.net/bugs/1812841
Title:
Installing / Removal behaves differently
Public bug reported:
I was upgrading a machine from 18.10 to 19.04 with "do-release-upgrade
-d". This system was updated from 14.04 to 16.04 to 18.04 to 18.10, and
today from 18.10 to 19.04.
Looks like this crashed towards the end of the upgrade. After reporting
this bug it proceeded to dpkg
Public bug reported:
For a little while now on my KDE Neon (based on Ubuntu 18.04) system,
while I'm talking to someone my voice will suddenly drop in pitch.
People have likened it to "Barry White" mode because my voice sounds
like his.
This can happen in Mumble, on a hangout, using riot or
Public bug reported:
Did a clean install of Ubuntu 19.04.
Rebooted into the new installation.
Started using it, and after a short while the gnome initial setup appeared.
I went through each step, but the final one "You're ready to go!" should have
some software listed from the snap store, but
Public bug reported:
Upgraded from 18.04 to 19.04 (then 19.10 last week in Paris).
Had a few desktop shell lockups. Pattern seems to be when running snap
refresh, but this time happened when running snapcraft --use-lxd. Feels
like something related to mounting / unmounting devices. Got this from
It's hard to reproduce. I've had it twice today though. Once when I was
doing a "snap refresh" and one when using lxd.
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https://bugs.launchpad.net/bugs/1845017
Title:
Had another lockup, it seemed to lock up the gpu, so when trying to
reboot via ssh it was hanging.
** Attachment added: "pb.txt"
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1845017/+attachment/5290940/+files/pb.txt
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Public bug reported:
I just installed a couple of applications (bomb squad and android
studio) and while installing, they show no install progress.
Steps to reproduce
Launch gnome-software
Click an application from the front of G-S
Click Install
Fill in password
Expected outcome
I expect to
** Attachment added: "Screenshot from 2019-11-03 11-42-19.png"
https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1851127/+attachment/5302434/+files/Screenshot%20from%202019-11-03%2011-42-19.png
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The output of journalctl -b 0.
Having difficulty reproducing the issue now :(
** Attachment added: "foo.txt"
https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1851127/+attachment/5303028/+files/foo.txt
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I'm seeing the same error.
Steps to reproduce:
Open System Settings
Go to Online Accounts
Add a google account
Enter username / password
I then get the same dialog as the reporter of this bug.
I'm on Ubuntu 19.10.
This smacks of our online accounts api key being revoked / rate-limited
or
I have tested with a second google account (my canonical one, as opposed
to my personal one) and get the exact same error.
** Bug watch added: gitlab.gnome.org/GNOME/gnome-online-accounts/issues #42
https://gitlab.gnome.org/GNOME/gnome-online-accounts/issues/42
** Also affects:
Public bug reported:
I installed zsys on an up to date 19.10 system and can now no longer login.
Removing zsys from a tty does not solve the problem.
The home partition is no longer available - I have "lost" all my files, which
were there before I installed zsys and rebooted
Steps to
Public bug reported:
Impact.
Impact of the bug.
Steps to reproduce
1.. this
2. that
3. also this
Expected outcome
Page loads
What actually happened
Page didn't load
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: firefox 70.0+build2-0ubuntu0.19.10.1
ProcVersionSignature: Ubuntu
Public bug reported:
I often dock/undock my laptop, introducing two additional displays.
Every time I dock/undock (and when using the volume/brightness controls
after undocking) the display jumps about. Here's a video showing it.
https://www.youtube.com/watch?v=HfhPrh2y7Y8
Steps to reproduce.
*
Having tremendous difficulty triggering a crash now :(
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https://bugs.launchpad.net/bugs/1845017
Title:
Desktop hard lockup in 19.10
Status in gnome-shell package
Seems to happen after a couple of days uptime of the shell.
I am also seeing the little triangle pointer lingering both on the
indicator area, but not seen it that I recall on the dock.
I have a bunch of things favourited apps (see screenshot) but nothing
out of the ordinary - as in not a ton of
I don't know if it's related, but I frequently add and remove external
displays. Maybe a couple of times a day. I plug it into the docking
station when I work. When I do, the shell freaks out a bit and then
settles down. I wonder if the dock is not handling the rapid change in
screen resolution
As a separate test I have reproduced this on my X220 which has now got
an uptime of 3 days with zero applications running besides gnome
terminal. When originally booted it was fast as expected. But now, after
a number of lock/unlock cycles and 3 days uptime, it's slow to move
icons around the
Finally this gif is after alt-f2, r.
** Attachment added: "Peek 2019-10-03 12-22.gif"
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1846477/+attachment/5293973/+files/Peek%202019-10-03%2012-22.gif
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First gif was with 3 screens attached (internal panel and two 1080p
screens). This gif is with the laptop screen only enabled (laptop
removed from dock)
** Attachment added: "Peek 2019-10-03 12-17.gif"
Public bug reported:
Today I noticed that dragging icons up and down the launcher is
painfully slow, to the point where it feels like the desktop has locked
up. The gnome-shell process is pegged at 100% while this is happening.
Restarting gnome shell (alt+f2, r) makes it faster to refresh the
Public bug reported:
On latest up to date daily image on my ThinkPad X220 / i7 / 16GB / 150GB SSD.
If I launch a bunch of applications - possibly a slightly unreasonable number,
but a lot anyway - with minimal CPU or memory in use, the button to launch
applications in the bottom left takes
Yes, confirmed the Activites view is slow to load also.
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https://bugs.launchpad.net/bugs/1848009
Title:
Delay launching application launcher gets longer the more
Public bug reported:
With fingerprint login enabled per user, the sub-prompt on the login
screen to enter password "(or swipe finger)" is really hard to read on
the purple background.
Steps to reproduce
On a finger-print-reader equipped device
Go to Settings -> Details -> Users -> Click the
Public bug reported:
When disabling / enabling hiding of the dock - or indeed changing the
width of the dock - in system settings - the clock / notification area
moves. These feels wrong. The clock is not related to the dock size, and
should not move with it. The clock should be in the centre of
Public bug reported:
Installed 19.10 from a daily image today (also issue on my current
laptop which was upgraded from 19.04).
Steps to reproduce
Open nautilus
Right click a file (example.desktop for example)
Note the context menu looks okay
Right click a folder (such as Downloads)
Note the
** Attachment added: "Screenshot from 2019-10-11 11-11-14.png"
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1847740/+attachment/5296554/+files/Screenshot%20from%202019-10-11%2011-11-14.png
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