Public bug reported:
Hdmi port will not recognize external display after lunar lobster
install. This issue was verified by upgrading my desktop to lunar
lobster that had 22.10 previously installed. The desktop has 3 monitors
working before the upgrade. After the upgrade only one monitor will
work. I have attempted to trouble shoot the issue but am leaning towards
a bug at this point. The thunderbolt works for displaying however I am
unable to get the hdmi to recognize any connection. The port is working
and was verified by windows that is dual booted on this laptop.
ProblemType: Bug
DistroRelease: Ubuntu 23.04
Package: xorg 1:7.7+23ubuntu2
ProcVersionSignature: Ubuntu 6.2.0-27.28-generic 6.2.15
Uname: Linux 6.2.0-27-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
.proc.driver.nvidia.capabilities.gpu0: Error: path was not a regular file.
.proc.driver.nvidia.capabilities.mig: Error: path was not a regular file.
.proc.driver.nvidia.gpus.0000.01.00.0: Error: path was not a regular file.
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.suspend: suspend hibernate resume
.proc.driver.nvidia.suspend_depth: default modeset uvm
.proc.driver.nvidia.version:
NVRM version: NVIDIA UNIX x86_64 Kernel Module 545.29.02 Thu Oct 26 21:21:38
UTC 2023
GCC version: gcc version 12.3.0 (Ubuntu 12.3.0-1ubuntu1~23.04)
ApportVersion: 2.26.1-0ubuntu2.1
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: pass
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Tue Nov 14 18:29:03 2023
DistUpgraded: Fresh install
DistroCodename: lunar
DistroVariant: ubuntu
DkmsStatus:
evdi/1.14.1, 6.2.0-27-generic, x86_64: installed
nvidia/545.29.02, 6.2.0-27-generic, x86_64: installed
rtl8812AU/#MODULE_VERSION#: added
virtualbox/7.0.6, 6.2.0-27-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GraphicsCard:
Intel Corporation CoffeeLake-H GT2 [UHD Graphics 630] [8086:3e9b] (prog-if 00
[VGA controller])
Subsystem: Dell CoffeeLake-H GT2 [UHD Graphics 630] [1028:087d]
Subsystem: Dell GP107GLM [Quadro P2000 Mobile] [1028:087d]
InstallationDate: Installed on 2023-02-21 (266 days ago)
InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64
(20220809.1)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 27c6:5395 Shenzhen Goodix Technology Co.,Ltd.
Fingerprint Reader
Bus 001 Device 002: ID 8087:0025 Intel Corp. Wireless-AC 9260 Bluetooth Adapter
Bus 001 Device 004: ID 0c45:671d Microdia Integrated_Webcam_HD
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. Precision 5530
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/usr/bin/zsh
XDG_RUNTIME_DIR=<set>
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.2.0-27-generic
root=UUID=47692d38-dda2-45e4-b8f9-eb478775c1fe ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/13/2023
dmi.bios.release: 1.31
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.31.0
dmi.board.name: 0CDJF9
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.31.0:bd03/13/2023:br1.31:svnDellInc.:pnPrecision5530:pvr:rvnDellInc.:rn0CDJF9:rvrA01:cvnDellInc.:ct10:cvr:sku087D:
dmi.product.family: Precision
dmi.product.name: Precision 5530
dmi.product.sku: 087D
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.114-1
version.libgl1-mesa-dri: libgl1-mesa-dri 23.0.4-0ubuntu1~23.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx 23.0.4-0ubuntu1~23.04.1
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.7-1ubuntu3.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-3
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20210115-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1
** Affects: xorg (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug lunar ubuntu wayland-session
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https://bugs.launchpad.net/bugs/2043529
Title:
HDMI port issues after ubuntu 23 upgrade
Status in xorg package in Ubuntu:
New
Bug description:
Hdmi port will not recognize external display after lunar lobster
install. This issue was verified by upgrading my desktop to lunar
lobster that had 22.10 previously installed. The desktop has 3
monitors working before the upgrade. After the upgrade only one
monitor will work. I have attempted to trouble shoot the issue but am
leaning towards a bug at this point. The thunderbolt works for
displaying however I am unable to get the hdmi to recognize any
connection. The port is working and was verified by windows that is
dual booted on this laptop.
ProblemType: Bug
DistroRelease: Ubuntu 23.04
Package: xorg 1:7.7+23ubuntu2
ProcVersionSignature: Ubuntu 6.2.0-27.28-generic 6.2.15
Uname: Linux 6.2.0-27-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
.proc.driver.nvidia.capabilities.gpu0: Error: path was not a regular file.
.proc.driver.nvidia.capabilities.mig: Error: path was not a regular file.
.proc.driver.nvidia.gpus.0000.01.00.0: Error: path was not a regular file.
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.suspend: suspend hibernate resume
.proc.driver.nvidia.suspend_depth: default modeset uvm
.proc.driver.nvidia.version:
NVRM version: NVIDIA UNIX x86_64 Kernel Module 545.29.02 Thu Oct 26
21:21:38 UTC 2023
GCC version: gcc version 12.3.0 (Ubuntu 12.3.0-1ubuntu1~23.04)
ApportVersion: 2.26.1-0ubuntu2.1
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: pass
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Tue Nov 14 18:29:03 2023
DistUpgraded: Fresh install
DistroCodename: lunar
DistroVariant: ubuntu
DkmsStatus:
evdi/1.14.1, 6.2.0-27-generic, x86_64: installed
nvidia/545.29.02, 6.2.0-27-generic, x86_64: installed
rtl8812AU/#MODULE_VERSION#: added
virtualbox/7.0.6, 6.2.0-27-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GraphicsCard:
Intel Corporation CoffeeLake-H GT2 [UHD Graphics 630] [8086:3e9b] (prog-if
00 [VGA controller])
Subsystem: Dell CoffeeLake-H GT2 [UHD Graphics 630] [1028:087d]
Subsystem: Dell GP107GLM [Quadro P2000 Mobile] [1028:087d]
InstallationDate: Installed on 2023-02-21 (266 days ago)
InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64
(20220809.1)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 27c6:5395 Shenzhen Goodix Technology Co.,Ltd.
Fingerprint Reader
Bus 001 Device 002: ID 8087:0025 Intel Corp. Wireless-AC 9260 Bluetooth
Adapter
Bus 001 Device 004: ID 0c45:671d Microdia Integrated_Webcam_HD
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. Precision 5530
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/usr/bin/zsh
XDG_RUNTIME_DIR=<set>
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.2.0-27-generic
root=UUID=47692d38-dda2-45e4-b8f9-eb478775c1fe ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/13/2023
dmi.bios.release: 1.31
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.31.0
dmi.board.name: 0CDJF9
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.31.0:bd03/13/2023:br1.31:svnDellInc.:pnPrecision5530:pvr:rvnDellInc.:rn0CDJF9:rvrA01:cvnDellInc.:ct10:cvr:sku087D:
dmi.product.family: Precision
dmi.product.name: Precision 5530
dmi.product.sku: 087D
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.114-1
version.libgl1-mesa-dri: libgl1-mesa-dri 23.0.4-0ubuntu1~23.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx 23.0.4-0ubuntu1~23.04.1
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.7-1ubuntu3.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-3
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20210115-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
1:1.0.17-2build1
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