[Desktop-packages] [Bug 1971242] Re: printing PDF appears always grey, no color

2023-07-12 Thread Nicola Soranzo
@vorlon I've installed the 2.4.1op1-1ubuntu4.5 packages from -proposed
and, after correcting the printer configuration with `sudo lpadmin -p
PRINTER -o print-color-mode-default=color` it seems to work well, i.e.
it doesn't revert to monochrome after printing any more. Thanks!

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https://bugs.launchpad.net/bugs/1971242

Title:
  printing PDF appears always grey, no color

Status in CUPS:
  Fix Released
Status in atril package in Ubuntu:
  Confirmed
Status in cups package in Ubuntu:
  Fix Released
Status in okular package in Ubuntu:
  Confirmed
Status in cups source package in Jammy:
  Fix Committed

Bug description:
  After upgrading from 20.04 LTS to 22.04 LTS I can't print colored PDF
  document. The print appears always b/w regardless color printing was
  enabled or not. Printing from LibreOffice produces a color print. This
  behavior (bug) is reproducible on three upgraded machines. It would be
  nice to have color print back again.

  [ Impact ]

  If the PPD file for a printer has a ColorModel option and the only
  choice in it for printing in color is not named RGB but CMYK instead,
  the printer cannot be made printing in color with intuitive methods,
  usually selcting the color choice in the print dialog (which makes
  ColorModel=CMYK be sent along with the job).

  Only an ugly command-line-based workaround, running the command

  lpadmin -p PRINTER -o print-color-mode-default=color

  makes the printer print in color.

  An example for printers with such PPDs are printers from RICOH and OEM
  (Lanier, InfoTec, Savin, ..), so many high-end color laser printers
  are affected.

  [ Test Plan ]

  Remove the workaround if you had applied it:

  lpadmin -p PRINTER -R print-color-mode-default

  If you have an affected printer, print a PDF file (or use the print
  functionality in an application) with colored content and choose the
  setting for color printing in the print dialog. When printing via
  command line do

  lp -d PRINTER -o ColorModel=CMYK FILE.pdf

  Without the SRU applied you will get a grayscale/monochrome printout,
  with it applied, you will get a colored printout.

  To test without a printer:

  Stop CUPS:

  sudo systemctl stop cups

  Edit /etc/cups/cups-files.conf to have a line

  FiileDevice Yes

  and start CUPS again:

  sudo systemctl start cups

  Then create a queue using the attached sample PPD file:

  lpadmin -p color-test -E -v file:/tmp/printout -P Ricoh-
  PDF_Printer-PDF.ppd

  Print a file to this queue as described above. When the job is done
  ("lpstat" does not show it any more), open /tmp/printout with a text
  editor. Check whether it contains a line

  @PJL SET RENDERMODE=COLOR

  near its beginning, and NOT a line

  @PJL SET RENDERMODE=GRAYSCALE

  [ Where problems could occur ]

  The patches are simple and they are also for some time in newer CUPS
  versions (2.4.2 and newer) which are included in several distributions
  (Ubuntu 22.10, 23.04, and others) and did not cause any complaints
  about color printing. So the regression potential is very low.

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[Desktop-packages] [Bug 1830225] Re: X server crashes and restarts

2019-05-24 Thread Nicola Soranzo
Hi,
thanks for the replies!
I submitted a crash at 
https://errors.ubuntu.com/oops/94fdcddc-7d5c-11e9-a64f-fa163e6cac46 .

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https://bugs.launchpad.net/bugs/1830225

Title:
  X server crashes and restarts

Status in xorg-server package in Ubuntu:
  Incomplete

Bug description:
  Every once and then, while using the system normally, the Xwayland
  server suddendly restarts, closing all existing windows, and brings me
  back to the gdm3 login screen.

  I'm using the "GNOME" session.

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: xwayland 2:1.19.6-1ubuntu4.2
  ProcVersionSignature: Ubuntu 4.15.0-50.54-generic 4.15.18
  Uname: Linux 4.15.0-50-generic x86_64
  .tmp.unity_support_test.0:
   
  ApportVersion: 2.20.9-0ubuntu7.6
  Architecture: amd64
  CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  CurrentDesktop: GNOME
  Date: Thu May 23 14:39:58 2019
  DistUpgraded: 2019-03-13 22:27:08,908 DEBUG got a conffile-prompt from dpkg 
for file: '/etc/ntp.conf'
  DistroCodename: bionic
  DistroVariant: ubuntu
  DkmsStatus:
   virtualbox, 5.2.18, 4.15.0-48-generic, x86_64: installed
   virtualbox, 5.2.18, 4.15.0-50-generic, x86_64: installed
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
   Intel Corporation Device [8086:3e9b] (prog-if 00 [VGA controller])
 Subsystem: Dell Device [1028:087c]
  InstallationDate: Installed on 2019-03-11 (72 days ago)
  InstallationMedia: Ubuntu 16.04.5 LTS "Xenial Xerus" - Release amd64 
(20180731)
  MachineType: Dell Inc. XPS 15 9570
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-50-generic 
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1
  SourcePackage: xorg-server
  UpgradeStatus: Upgraded to bionic on 2019-03-13 (70 days ago)
  dmi.bios.date: 04/26/2019
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.10.1
  dmi.board.name: 0D0T05
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.10.1:bd04/26/2019:svnDellInc.:pnXPS159570:pvr:rvnDellInc.:rn0D0T05:rvrA00:cvnDellInc.:ct10:cvr:
  dmi.product.family: XPS
  dmi.product.name: XPS 15 9570
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz 1:0.9.13.1+18.04.20180302-0ubuntu1
  version.libdrm2: libdrm2 2.4.95-1~18.04.1
  version.libgl1-mesa-dri: libgl1-mesa-dri 18.2.8-0ubuntu0~18.04.2
  version.libgl1-mesa-glx: libgl1-mesa-glx 18.2.8-0ubuntu0~18.04.2
  version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4.2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.5-1ubuntu1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20171229-1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A

To manage notifications about this bug go to:
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[Desktop-packages] [Bug 1830225] [NEW] X server crashes and restarts

2019-05-23 Thread Nicola Soranzo
Public bug reported:

Every once and then, while using the system normally, the Xwayland
server suddendly restarts, closing all existing windows, and brings me
back to the gdm3 login screen.

I'm using the "GNOME" session.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xwayland 2:1.19.6-1ubuntu4.2
ProcVersionSignature: Ubuntu 4.15.0-50.54-generic 4.15.18
Uname: Linux 4.15.0-50-generic x86_64
.tmp.unity_support_test.0:
 
ApportVersion: 2.20.9-0ubuntu7.6
Architecture: amd64
CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: GNOME
Date: Thu May 23 14:39:58 2019
DistUpgraded: 2019-03-13 22:27:08,908 DEBUG got a conffile-prompt from dpkg for 
file: '/etc/ntp.conf'
DistroCodename: bionic
DistroVariant: ubuntu
DkmsStatus:
 virtualbox, 5.2.18, 4.15.0-48-generic, x86_64: installed
 virtualbox, 5.2.18, 4.15.0-50-generic, x86_64: installed
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 Intel Corporation Device [8086:3e9b] (prog-if 00 [VGA controller])
   Subsystem: Dell Device [1028:087c]
InstallationDate: Installed on 2019-03-11 (72 days ago)
InstallationMedia: Ubuntu 16.04.5 LTS "Xenial Xerus" - Release amd64 (20180731)
MachineType: Dell Inc. XPS 15 9570
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-50-generic 
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1
SourcePackage: xorg-server
UpgradeStatus: Upgraded to bionic on 2019-03-13 (70 days ago)
dmi.bios.date: 04/26/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.10.1
dmi.board.name: 0D0T05
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: 
dmi:bvnDellInc.:bvr1.10.1:bd04/26/2019:svnDellInc.:pnXPS159570:pvr:rvnDellInc.:rn0D0T05:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: XPS
dmi.product.name: XPS 15 9570
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.13.1+18.04.20180302-0ubuntu1
version.libdrm2: libdrm2 2.4.95-1~18.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 18.2.8-0ubuntu0~18.04.2
version.libgl1-mesa-glx: libgl1-mesa-glx 18.2.8-0ubuntu0~18.04.2
version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.5-1ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20171229-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A

** Affects: xorg-server (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug bionic ubuntu wayland-session

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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg-server in Ubuntu.
https://bugs.launchpad.net/bugs/1830225

Title:
  X server crashes and restarts

Status in xorg-server package in Ubuntu:
  New

Bug description:
  Every once and then, while using the system normally, the Xwayland
  server suddendly restarts, closing all existing windows, and brings me
  back to the gdm3 login screen.

  I'm using the "GNOME" session.

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: xwayland 2:1.19.6-1ubuntu4.2
  ProcVersionSignature: Ubuntu 4.15.0-50.54-generic 4.15.18
  Uname: Linux 4.15.0-50-generic x86_64
  .tmp.unity_support_test.0:
   
  ApportVersion: 2.20.9-0ubuntu7.6
  Architecture: amd64
  CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  CurrentDesktop: GNOME
  Date: Thu May 23 14:39:58 2019
  DistUpgraded: 2019-03-13 22:27:08,908 DEBUG got a conffile-prompt from dpkg 
for file: '/etc/ntp.conf'
  DistroCodename: bionic
  DistroVariant: ubuntu
  DkmsStatus:
   virtualbox, 5.2.18, 4.15.0-48-generic, x86_64: installed
   virtualbox, 5.2.18, 4.15.0-50-generic, x86_64: installed
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
   Intel Corporation Device [8086:3e9b] (prog-if 00 [VGA controller])
 Subsystem: Dell Device [1028:087c]
  InstallationDate: Installed on 2019-03-11 (72 days ago)
  InstallationMedia: Ubuntu 16.04.5 LTS "Xenial Xerus" - Release amd64 
(20180731)
  MachineType: Dell Inc. XPS 15 9570
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-50-generic 
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1
  SourcePackage: xorg-server
  UpgradeStatus: Upgraded to bionic on 2019-03-13 (70 days ago)
  dmi.bios.date: 04/26/2019
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.10.1
  dmi.board.name: 0D0T05
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.10.1:bd04/26/2019:svnDellInc.:pnXPS159570:pvr:rvnDellInc.:rn0D0T05:rvrA00:cvnDellInc.:ct10:cvr:
  dmi.product.family: XPS
  dmi.product.name: XPS 15 9570
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz 1:0.9.13.1+18.04.20180302-0ubuntu1
  version.libdrm2: libdrm2 2.4.95-1~18.04.1
  version.libgl1-mesa-dri: