[Desktop-packages] [Bug 1967993] Re: Skipping/stuttering audio in browser and gaming with steam
*** This bug is a duplicate of bug 1967995 *** https://bugs.launchpad.net/bugs/1967995 I'm regenerating this ticket as the proper user. ** This bug has been marked a duplicate of bug 1967995 [USB-Audio - Logitech G930 Headset, playback] Underruns, dropouts or crackling sound -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1967993 Title: Skipping/stuttering audio in browser and gaming with steam Status in pulseaudio package in Ubuntu: New Bug description: In the last 24 hours, my system has started having skipping/stuttering audio when gaming, or watching videos on youtube in chrome, and no audio at all when using VLC to play music files or watching youtube in Firefox. I believe I did a system update in the last week or so but I don't know if that is the cause. Description: Ubuntu 20.04.4 LTS Release: 20.04 pulseaudio: Installed: 1:13.99.1-1ubuntu3.13 Candidate: 1:13.99.1-1ubuntu3.13 Version table: *** 1:13.99.1-1ubuntu3.13 500 500 http://us.archive.ubuntu.com/ubuntu focal-updates/main amd64 Packages 100 /var/lib/dpkg/status 1:13.99.1-1ubuntu3.8 500 500 http://security.ubuntu.com/ubuntu focal-security/main amd64 Packages 1:13.99.1-1ubuntu3 500 500 http://us.archive.ubuntu.com/ubuntu focal/main amd64 Packages ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu3.13 ProcVersionSignature: Ubuntu 5.13.0-39.44~20.04.1-generic 5.13.19 Uname: Linux 5.13.0-39-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.21 Architecture: amd64 CasperMD5CheckResult: skip Date: Tue Apr 5 23:54:40 2022 InstallationDate: Installed on 2020-08-31 (582 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) ProcEnviron: TERM=xterm-kitty PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. SourcePackage: pulseaudio Symptom: audio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/27/2019 dmi.bios.release: 5.14 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F50 dmi.board.asset.tag: Default string dmi.board.name: B450 I AORUS PRO WIFI-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: x.x dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF50:bd11/27/2019:br5.14:svnGigabyteTechnologyCo.,Ltd.:pnB450IAORUSPROWIFI:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnB450IAORUSPROWIFI-CF:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring:skuDefaultstring: dmi.product.family: Default string dmi.product.name: B450 I AORUS PRO WIFI dmi.product.sku: Default string dmi.product.version: Default string dmi.sys.vendor: Gigabyte Technology Co., Ltd. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1967993/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1967993] [NEW] Skipping/stuttering audio in browser and gaming with steam
*** This bug is a duplicate of bug 1967995 *** https://bugs.launchpad.net/bugs/1967995 Public bug reported: In the last 24 hours, my system has started having skipping/stuttering audio when gaming, or watching videos on youtube in chrome, and no audio at all when using VLC to play music files or watching youtube in Firefox. I believe I did a system update in the last week or so but I don't know if that is the cause. Description:Ubuntu 20.04.4 LTS Release:20.04 pulseaudio: Installed: 1:13.99.1-1ubuntu3.13 Candidate: 1:13.99.1-1ubuntu3.13 Version table: *** 1:13.99.1-1ubuntu3.13 500 500 http://us.archive.ubuntu.com/ubuntu focal-updates/main amd64 Packages 100 /var/lib/dpkg/status 1:13.99.1-1ubuntu3.8 500 500 http://security.ubuntu.com/ubuntu focal-security/main amd64 Packages 1:13.99.1-1ubuntu3 500 500 http://us.archive.ubuntu.com/ubuntu focal/main amd64 Packages ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu3.13 ProcVersionSignature: Ubuntu 5.13.0-39.44~20.04.1-generic 5.13.19 Uname: Linux 5.13.0-39-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.21 Architecture: amd64 CasperMD5CheckResult: skip Date: Tue Apr 5 23:54:40 2022 InstallationDate: Installed on 2020-08-31 (582 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) ProcEnviron: TERM=xterm-kitty PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. SourcePackage: pulseaudio Symptom: audio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/27/2019 dmi.bios.release: 5.14 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F50 dmi.board.asset.tag: Default string dmi.board.name: B450 I AORUS PRO WIFI-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: x.x dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF50:bd11/27/2019:br5.14:svnGigabyteTechnologyCo.,Ltd.:pnB450IAORUSPROWIFI:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnB450IAORUSPROWIFI-CF:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring:skuDefaultstring: dmi.product.family: Default string dmi.product.name: B450 I AORUS PRO WIFI dmi.product.sku: Default string dmi.product.version: Default string dmi.sys.vendor: Gigabyte Technology Co., Ltd. ** Affects: pulseaudio (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug focal -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1967993 Title: Skipping/stuttering audio in browser and gaming with steam Status in pulseaudio package in Ubuntu: New Bug description: In the last 24 hours, my system has started having skipping/stuttering audio when gaming, or watching videos on youtube in chrome, and no audio at all when using VLC to play music files or watching youtube in Firefox. I believe I did a system update in the last week or so but I don't know if that is the cause. Description: Ubuntu 20.04.4 LTS Release: 20.04 pulseaudio: Installed: 1:13.99.1-1ubuntu3.13 Candidate: 1:13.99.1-1ubuntu3.13 Version table: *** 1:13.99.1-1ubuntu3.13 500 500 http://us.archive.ubuntu.com/ubuntu focal-updates/main amd64 Packages 100 /var/lib/dpkg/status 1:13.99.1-1ubuntu3.8 500 500 http://security.ubuntu.com/ubuntu focal-security/main amd64 Packages 1:13.99.1-1ubuntu3 500 500 http://us.archive.ubuntu.com/ubuntu focal/main amd64 Packages ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu3.13 ProcVersionSignature: Ubuntu 5.13.0-39.44~20.04.1-generic 5.13.19 Uname: Linux 5.13.0-39-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.21 Architecture: amd64 CasperMD5CheckResult: skip Date: Tue Apr 5 23:54:40 2022 InstallationDate: Installed on 2020-08-31 (582 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) ProcEnviron: TERM=xterm-kitty PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. SourcePackage: pulseaudio Symptom: audio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/27/2019 dmi.bios.release: 5.14 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F50 dmi.board.asset.tag: Default string dmi.board.name: B450 I AORUS PRO WIFI-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: x.x dmi.chassis.asset.tag: Default string dmi.chassis.type: 3
[Desktop-packages] [Bug 1967993] Re: Skipping/stuttering audio in browser and gaming with steam
*** This bug is a duplicate of bug 1967995 *** https://bugs.launchpad.net/bugs/1967995 BTW pacmd list works fine if I run as my user. I think maybe submitting the bug as root caused that command to fail. Memory blocks currently allocated: 3, size: 143.3 KiB. Memory blocks allocated during the whole lifetime: 53948, size: 175.7 MiB. Memory blocks imported from other processes: 0, size: 0 B. Memory blocks exported to other processes: 0, size: 0 B. Total sample cache size: 79.3 KiB. Default sample spec: s16le 2ch 44100Hz Default channel map: front-left,front-right Default sink name: alsa_output.usb-Logitech_Logitech_G930_Headset-00.iec958-stereo Default source name: alsa_input.usb-Logitech_Logitech_G930_Headset-00.mono-fallback Memory blocks of type POOL: 2 allocated/29770 accumulated. Memory blocks of type POOL_EXTERNAL: 0 allocated/724 accumulated. Memory blocks of type APPENDED: 1 allocated/1 accumulated. Memory blocks of type USER: 0 allocated/0 accumulated. Memory blocks of type FIXED: 0 allocated/19341 accumulated. Memory blocks of type IMPORTED: 0 allocated/4836 accumulated. 30 module(s) loaded. index: 0 name: argument: <> used: -1 load once: yes properties: module.author = "Lennart Poettering" module.description = "Automatically restore the volume/mute state of devices" module.version = "13.99.1" index: 1 name: argument: <> used: -1 load once: yes properties: module.author = "Lennart Poettering" module.description = "Automatically restore the volume/mute/device state of streams" module.version = "13.99.1" index: 2 name: argument: <> used: -1 load once: yes properties: module.author = "Lennart Poettering" module.description = "Automatically restore profile of cards" module.version = "13.99.1" index: 3 name: argument: <> used: -1 load once: yes properties: module.author = "Lennart Poettering" module.description = "Augment the property sets of streams with additional static information" module.version = "13.99.1" index: 4 name: argument: <> used: -1 load once: yes properties: module.author = "David Henningsson" module.description = "Switches ports and profiles when devices are plugged/unplugged" module.version = "13.99.1" index: 5 name: argument: <> used: -1 load once: yes properties: module.author = "Michael Terry" module.description = "When a sink/source is added, switch to it or conditionally switch to it" module.version = "13.99.1" index: 6 name: argument: <> used: -1 load once: yes properties: module.author = "Lennart Poettering" module.description = "Detect available audio hardware and load matching drivers" module.version = "13.99.1" index: 7 name: argument: <> used: -1 load once: yes properties: module.author = "Frédéric Dalleau, Pali Rohár" module.description = "Policy module to make using bluetooth devices out-of-the-box easier" module.version = "13.99.1" index: 8 name: argument: <> used: -1 load once: yes properties: module.author = "João Paulo Rechi Vita" module.description = "Detect available Bluetooth daemon and load the corresponding discovery module" module.version = "13.99.1" index: 9 name: argument: <> used: -1 load once: yes properties: module.author = "João Paulo Rechi Vita" module.description = "Detect available BlueZ 5 Bluetooth audio devices and load BlueZ 5 Bluetooth audio drivers" module.version = "13.99.1" index: 10 name: argument: <> used: -1 load once: no properties: module.author = "Lennart Poettering" module.description = "Native protocol (UNIX sockets)" module.version = "13.99.1" index: 11 name: argument: <> used: -1 load once: yes properties: module.author = "Lennart Poettering" module.description = "Automatically restore the default sink and source" module.version = "13.99.1" index: 12 name: argument: <> used: -1 load once: yes properties: module.author = "Colin Guthrie"
[Desktop-packages] [Bug 1967995] [NEW] [USB-Audio - Logitech G930 Headset, playback] Underruns, dropouts or crackling sound
Public bug reported: In the last 24 hours, my system has started having skipping/stuttering audio when gaming, or watching videos on youtube in chrome, and no audio at all when using VLC to play music files or watching youtube in Firefox. I believe I did a system update in the last week or so but I don't know if that is the cause. Description: Ubuntu 20.04.4 LTS Release: 20.04 alsa-base: Installed: 1.0.25+dfsg-0ubuntu5 Candidate: 1.0.25+dfsg-0ubuntu5 Version table: *** 1.0.25+dfsg-0ubuntu5 500 500 http://us.archive.ubuntu.com/ubuntu focal/main amd64 Packages 500 http://us.archive.ubuntu.com/ubuntu focal/main i386 Packages 100 /var/lib/dpkg/status ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.13.0-39.44~20.04.1-generic 5.13.19 Uname: Linux 5.13.0-39-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.21 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Wed Apr 6 00:05:34 2022 InstallationDate: Installed on 2020-08-31 (582 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Headset successful Symptom_Card: G930 - Logitech G930 Headset Symptom_PulseAudioLog: Apr 05 23:40:42 nzxt dbus-daemon[1169]: [system] Activating via systemd: service name='org.freedesktop.RealtimeKit1' unit='rtkit-daemon.service' requested by ':1.40' (uid=125 pid=1765 comm="/usr/bin/pulseaudio --daemonize=no --log-target=jo" label="unconfined") Apr 05 23:41:59 nzxt systemd[1655]: pulseaudio.service: Succeeded. Apr 05 23:42:09 nzxt systemd[1655]: pulseaudio.socket: Succeeded. Apr 05 23:49:33 nzxt sudo[8926]: root : TTY=unknown ; PWD=/home/raj ; USER=raj ; ENV=DBUS_SESSION_BUS_ADDRESS=unix:path=/run/user/1000/bus ; COMMAND=/usr/bin/xdg-open https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+filebug/b77c80a0-b575-11ec-b9ed-40a8f0305cb4? Apr 05 23:54:56 nzxt sudo[11680]: root : TTY=unknown ; PWD=/home/raj ; USER=raj ; ENV=DBUS_SESSION_BUS_ADDRESS=unix:path=/run/user/1000/bus ; COMMAND=/usr/bin/xdg-open https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+filebug/77aee818-b576-11ec-b78d-40a8f0308420? Symptom_PulsePlaybackTest: PulseAudio playback test successful Symptom_Type: Underruns, dropouts, or "crackling" sound Title: [USB-Audio - Logitech G930 Headset, playback] Underruns, dropouts or crackling sound UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/27/2019 dmi.bios.release: 5.14 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F50 dmi.board.asset.tag: Default string dmi.board.name: B450 I AORUS PRO WIFI-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: x.x dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF50:bd11/27/2019:br5.14:svnGigabyteTechnologyCo.,Ltd.:pnB450IAORUSPROWIFI:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnB450IAORUSPROWIFI-CF:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring:skuDefaultstring: dmi.product.family: Default string dmi.product.name: B450 I AORUS PRO WIFI dmi.product.sku: Default string dmi.product.version: Default string dmi.sys.vendor: Gigabyte Technology Co., Ltd. ** Affects: alsa-driver (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug focal -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1967995 Title: [USB-Audio - Logitech G930 Headset, playback] Underruns, dropouts or crackling sound Status in alsa-driver package in Ubuntu: New Bug description: In the last 24 hours, my system has started having skipping/stuttering audio when gaming, or watching videos on youtube in chrome, and no audio at all when using VLC to play music files or watching youtube in Firefox. I believe I did a system update in the last week or so but I don't know if that is the cause. Description: Ubuntu 20.04.4 LTS Release: 20.04 alsa-base: Installed: 1.0.25+dfsg-0ubuntu5 Candidate: 1.0.25+dfsg-0ubuntu5 Version table: *** 1.0.25+dfsg-0ubuntu5 500 500 http://us.archive.ubuntu.com/ubuntu focal/main amd64 Packages 500 http://us.archive.ubuntu.com/ubuntu focal/main i386 Packages 100 /var/lib/dpkg/status ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.13.0-39.44~20.04.1-generic 5.13.19 Uname: Linux 5.13.0-39-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.21 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Wed Apr 6 00:05:34 2022 InstallationDate: Installed on 2020-08-31 (582 days ago)
