from:"Taihsiang Ho"

Dell-XPS-13-9350.tar is a tarball log containing 3 different SKU log of
9350. All of them could reproduce this issue.

** Attachment added: "Dell-XPS-13-9350.tar"

https://bugs.launchpad.net/ubuntu/+source/gnome-menus/+bug/1766890/+attachment/5127769/+files/Dell-XPS-13-9350.tar

--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-menus in Ubuntu.
https://bugs.launchpad.net/bugs/1766890

Title:
package gnome-menus 3.13.3-6ubuntu3.1 failed to install/upgrade:
triggers looping, abandoned

Status in OEM Priority Project:
Confirmed
Status in gnome-menus package in Ubuntu:
Confirmed

Bug description:
Dell XPS 13 9360 (CID 201606-22338)
pre-installed (oem) image Xenial

[Description]

When I tried to perform 16.04 --> 18.04 update, the update process
failed. The process guide me to file this bug report.

[Steps to reproduce]
1. Update the system to the latest stack by "sudo apt-get update; sudo
apt-get dist-upgrade -y"
2. Reboot
3. Make sure /etc/update-manager/release-upgrades is able to update (The
configuration value of "Prompt" should be "lts", namely "Prompt=lts", not
"Prompt=never").
4. Perform the release update: "sudo apt-get update; sudo do-release-upgrade
-d"
5. During the update process, it prompts for "Configuring gdm3". There are
two choices "gdm3" and "lightdm". I picked up "gdm3". Please refer to the
attachment for the prompt details as well.

We should use "-d" because bionic beaver has not been officially
released yet.

[Expected Result]

The release update completed and I could start using Bionic instead of
Xenial.

[Actual Result]

The update process failed. It shows the error message[1] and
automatically asking for filing this bug report.

[1]

Preparing to unpack .../qml-module-qtquick-dialogs_5.9.5-0ubuntu1_amd64.deb
...
Unpacking qml-module-qtquick-dialogs:amd64 (5.9.5-0ubuntu1) over
(5.5.1-1ubuntu1) ...
Preparing to unpack .../qml-module-qtquick-window2_5.9.5-0ubuntu1_amd64.deb
...
Unpacking qml-module-qtquick-window2:amd64 (5.9.5-0ubuntu1) over
(5.5.1-2ubuntu6) ...
(Reading database ... 253705 files and directories currently installed.)
Removing unity-webapps-common (2.4.17+15.10.20150616-0ubuntu2) ...
Removing unity-webapps-service (2.5.0~+16.04.20160201-0ubuntu1) ...
Removing webapp-container (0.23+16.04.20161028-0ubuntu2) ...
Removing webbrowser-app (0.23+16.04.20161028-0ubuntu2) ...
dpkg: cycle found while processing triggers:
chain of packages whose triggers are or may be responsible:
bamfdaemon -> gnome-menus
packages' pending triggers which are or may be unresolvable:
gnome-menus: /usr/share/applications
bamfdaemon: /usr/share/applications
libglib2.0-0:amd64: /usr/share/glib-2.0/schemas
desktop-file-utils: /usr/share/applications
mime-support: /usr/share/applications
dpkg: error processing package gnome-menus (--remove):
triggers looping, abandoned
Processing triggers for desktop-file-utils (0.22-1ubuntu5.1) ...
Processing triggers for mime-support (3.59ubuntu1) ...
Processing triggers for libglib2.0-0:amd64 (2.48.2-0ubuntu1) ...
Errors were encountered while processing:
gnome-menus
ERROR: Cannot create report: [Errno 17] File exists:
'/var/crash/gnome-menus.0.crash'
Exception during pm.DoInstall(): E:Sub-process /usr/bin/dpkg returned an
error code (1)

*** Send problem report to the developers?

After the problem report has been sent, please fill out the form in the
automatically opened web browser.

What would you like to do? Your options are:
S: Send report (376.4 KB)
V: View report
K: Keep report file for sending later or copying to somewhere else
I: Cancel and ignore future crashes of this program version
C: Cancel
Please choose (S/V/K/I/C):

.. (a lot of them)

qml-module-qtquick-controls2:amd64
qml-module-org-kde-kconfig:amd64
libunity-control-center1
libqt5quickcontrols2-5:amd64
libglib2.0-bin
libkf5plasma5:amd64
locales
qml-module-qtqml-models2:amd64
libkf5coreaddons5:amd64
gir1.2-goa-1.0:amd64
libwebkit2gtk-4.0-37:amd64
Processing was halted because there were too many errors.

Upgrade complete

The upgrade has completed but there were errors during the upgrade
process.

To continue please press [ENTER]

ubuntu@201606-22338:~$

ProblemType: Package
DistroRelease: Ubuntu 18.04
Package: gnome-menus 3.13.3-6ubuntu3.1
ProcVersionSignature: Ubuntu 4.4.0-121.145-generic 4.4.117
Uname: Linux 4.4.0-121-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.16
Architecture: amd64
Date: Wed Apr 25 22:00:01 2018
Dependencies:

DistributionChannelDescriptor:
# This is a distribution channel descriptor
# For more information see
http://wiki.ubuntu.com/DistributionChannelDescriptor

[Desktop-packages] [Bug 1766890] Re: package gnome-menus 3.13.3-6ubuntu3.1 failed to install/upgrade: triggers looping, abandoned

Reproduced similar issue on different platform and SKU (will attach
/var/log/dist-upgrade in this bug report):

https://bugs.launchpad.net/ubuntu/+source/gnome-menus/+bug/1767153
https://bugs.launchpad.net/ubuntu/+source/gnome-menus/+bug/1767154

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-menus in Ubuntu.
https://bugs.launchpad.net/bugs/1766890

Title:
  package gnome-menus 3.13.3-6ubuntu3.1 failed to install/upgrade:
  triggers looping, abandoned

Status in OEM Priority Project:
  Confirmed
Status in gnome-menus package in Ubuntu:
  Confirmed

Bug description:
  Dell XPS 13 9360 (CID 201606-22338)
  pre-installed (oem) image Xenial

  [Description]

  When I tried to perform 16.04 --> 18.04 update, the update process
  failed. The process guide me to file this bug report.

  [Steps to reproduce]
  1. Update the system to the latest stack by "sudo apt-get update; sudo 
apt-get dist-upgrade -y"
  2. Reboot
  3. Make sure /etc/update-manager/release-upgrades is able to update (The 
configuration value of "Prompt" should be "lts", namely "Prompt=lts", not 
"Prompt=never").
  4. Perform the release update: "sudo apt-get update; sudo do-release-upgrade 
-d"
  5. During the update process, it prompts for "Configuring gdm3". There are 
two choices "gdm3" and "lightdm". I picked up "gdm3". Please refer to the 
attachment for the prompt details as well.

  We should use "-d" because bionic beaver has not been officially
  released yet.

  [Expected Result]

  The release update completed and I could start using Bionic instead of
  Xenial.

  [Actual Result]

  The update process failed. It shows the error message[1] and
  automatically asking for filing this bug report.

  [1]

  Preparing to unpack .../qml-module-qtquick-dialogs_5.9.5-0ubuntu1_amd64.deb 
...
  Unpacking qml-module-qtquick-dialogs:amd64 (5.9.5-0ubuntu1) over 
(5.5.1-1ubuntu1) ...
  Preparing to unpack .../qml-module-qtquick-window2_5.9.5-0ubuntu1_amd64.deb 
...
  Unpacking qml-module-qtquick-window2:amd64 (5.9.5-0ubuntu1) over 
(5.5.1-2ubuntu6) ...
  (Reading database ... 253705 files and directories currently installed.)
  Removing unity-webapps-common (2.4.17+15.10.20150616-0ubuntu2) ...
  Removing unity-webapps-service (2.5.0~+16.04.20160201-0ubuntu1) ...
  Removing webapp-container (0.23+16.04.20161028-0ubuntu2) ...
  Removing webbrowser-app (0.23+16.04.20161028-0ubuntu2) ...
  dpkg: cycle found while processing triggers:
   chain of packages whose triggers are or may be responsible:
    bamfdaemon -> gnome-menus
   packages' pending triggers which are or may be unresolvable:
    gnome-menus: /usr/share/applications
    bamfdaemon: /usr/share/applications
    libglib2.0-0:amd64: /usr/share/glib-2.0/schemas
    desktop-file-utils: /usr/share/applications
    mime-support: /usr/share/applications
  dpkg: error processing package gnome-menus (--remove):
   triggers looping, abandoned
  Processing triggers for desktop-file-utils (0.22-1ubuntu5.1) ...
  Processing triggers for mime-support (3.59ubuntu1) ...
  Processing triggers for libglib2.0-0:amd64 (2.48.2-0ubuntu1) ...
  Errors were encountered while processing:
   gnome-menus
  ERROR: Cannot create report: [Errno 17] File exists: 
'/var/crash/gnome-menus.0.crash'
  Exception during pm.DoInstall():  E:Sub-process /usr/bin/dpkg returned an 
error code (1)

  *** Send problem report to the developers?

  After the problem report has been sent, please fill out the form in the
  automatically opened web browser.

  What would you like to do? Your options are:
    S: Send report (376.4 KB)
    V: View report
    K: Keep report file for sending later or copying to somewhere else
    I: Cancel and ignore future crashes of this program version
    C: Cancel
  Please choose (S/V/K/I/C):

  .. (a lot of them)

   qml-module-qtquick-controls2:amd64
   qml-module-org-kde-kconfig:amd64
   libunity-control-center1
   libqt5quickcontrols2-5:amd64
   libglib2.0-bin
   libkf5plasma5:amd64
   locales
   qml-module-qtqml-models2:amd64
   libkf5coreaddons5:amd64
   gir1.2-goa-1.0:amd64
   libwebkit2gtk-4.0-37:amd64
  Processing was halted because there were too many errors.

  Upgrade complete

  The upgrade has completed but there were errors during the upgrade
  process.

  To continue please press [ENTER]

  ubuntu@201606-22338:~$

  ==

  ProblemType: Package
  DistroRelease: Ubuntu 18.04
  Package: gnome-menus 3.13.3-6ubuntu3.1
  ProcVersionSignature: Ubuntu 4.4.0-121.145-generic 4.4.117
  Uname: Linux 4.4.0-121-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.16
  Architecture: amd64
  Date: Wed Apr 25 22:00:01 2018
  Dependencies:

  DistributionChannelDescriptor:
   # This is a distribution channel descriptor
   # For more information see 
http://wiki.ubuntu.com/DistributionChannelDescriptor
   canonical-oem-somerville-xenial-amd64-20160624-2
  ErrorMessage:

[Desktop-packages] [Bug 1766890] Re: package gnome-menus 3.13.3-6ubuntu3.1 failed to install/upgrade: triggers looping, abandoned

201606-22355.dist-upgrade.tar.gz 201610-25144.dist-upgrade.tar.gz are
attachments for comment#18

** Attachment added: "201610-25144.dist-upgrade.tar.gz"

https://bugs.launchpad.net/ubuntu/+source/gnome-menus/+bug/1766890/+attachment/5127757/+files/201610-25144.dist-upgrade.tar.gz

--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-menus in Ubuntu.
https://bugs.launchpad.net/bugs/1766890

Title:
package gnome-menus 3.13.3-6ubuntu3.1 failed to install/upgrade:
triggers looping, abandoned

Status in OEM Priority Project:
Confirmed
Status in gnome-menus package in Ubuntu:
Confirmed

Bug description:
Dell XPS 13 9360 (CID 201606-22338)
pre-installed (oem) image Xenial

[Description]

When I tried to perform 16.04 --> 18.04 update, the update process
failed. The process guide me to file this bug report.

We should use "-d" because bionic beaver has not been officially
released yet.

[Expected Result]

The release update completed and I could start using Bionic instead of
Xenial.

[Actual Result]

The update process failed. It shows the error message[1] and
automatically asking for filing this bug report.

[1]

*** Send problem report to the developers?

After the problem report has been sent, please fill out the form in the
automatically opened web browser.

.. (a lot of them)

Upgrade complete

The upgrade has completed but there were errors during the upgrade
process.

To continue please press [ENTER]

ubuntu@201606-22338:~$

DistributionChannelDescriptor:
# This is a distribution channel descriptor
# For more information see
http://wiki.ubuntu.com/DistributionChannelDescriptor

[Desktop-packages] [Bug 1766890] Re: package gnome-menus 3.13.3-6ubuntu3.1 failed to install/upgrade: triggers looping, abandoned

** Attachment added: "201606-22355.dist-upgrade.tar.gz"

https://bugs.launchpad.net/ubuntu/+source/gnome-menus/+bug/1766890/+attachment/5127756/+files/201606-22355.dist-upgrade.tar.gz

--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-menus in Ubuntu.
https://bugs.launchpad.net/bugs/1766890

Title:
package gnome-menus 3.13.3-6ubuntu3.1 failed to install/upgrade:
triggers looping, abandoned

Status in OEM Priority Project:
Confirmed
Status in gnome-menus package in Ubuntu:
Confirmed

Bug description:
Dell XPS 13 9360 (CID 201606-22338)
pre-installed (oem) image Xenial

[Description]

When I tried to perform 16.04 --> 18.04 update, the update process
failed. The process guide me to file this bug report.

We should use "-d" because bionic beaver has not been officially
released yet.

[Expected Result]

The release update completed and I could start using Bionic instead of
Xenial.

[Actual Result]

The update process failed. It shows the error message[1] and
automatically asking for filing this bug report.

[1]

*** Send problem report to the developers?

After the problem report has been sent, please fill out the form in the
automatically opened web browser.

.. (a lot of them)

Upgrade complete

The upgrade has completed but there were errors during the upgrade
process.

To continue please press [ENTER]

ubuntu@201606-22338:~$

DistributionChannelDescriptor:
# This is a distribution channel descriptor
# For more information see
http://wiki.ubuntu.com/DistributionChannelDescriptor
canonical-oem-somerville-xenial-amd64-20160624-2
ErrorMessage: triggers looping, abandoned
InstallationDate: Installed on

[Desktop-packages] [Bug 1767153] [NEW] package gnome-menus 3.13.3-6ubuntu3.1 failed to install/upgrade: triggers looping, abandoned

*** This bug is a duplicate of bug 1766890 ***
https://bugs.launchpad.net/bugs/1766890

Public bug reported:

Dell Precision 5520 Laptop  201610-25144
pre-installed (oem) image

ProblemType: Package
DistroRelease: Ubuntu 18.04
Package: gnome-menus 3.13.3-6ubuntu3.1
ProcVersionSignature: Ubuntu 4.4.0-121.145-generic 4.4.117
Uname: Linux 4.4.0-121-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.16
Architecture: amd64
Date: Fri Apr 27 00:19:25 2018
Dependencies:
 
DistributionChannelDescriptor:
 # This is a distribution channel descriptor
 # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
 canonical-oem-somerville-xenial-amd64-20160624-2
ErrorMessage: triggers looping, abandoned
InstallationDate: Installed on 2018-04-26 (0 days ago)
InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary 
20160624-10:47
RelatedPackageVersions:
 dpkg 1.18.4ubuntu1.4
 apt  1.2.26
SourcePackage: gnome-menus
Title: package gnome-menus 3.13.3-6ubuntu3.1 failed to install/upgrade: 
triggers looping, abandoned
UpgradeStatus: Upgraded to bionic on 2018-04-26 (0 days ago)

** Affects: gnome-menus (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-package bionic need-duplicate-check

** This bug has been marked a duplicate of bug 1766890
   package gnome-menus 3.13.3-6ubuntu3.1 failed to install/upgrade: triggers 
looping, abandoned

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-menus in Ubuntu.
https://bugs.launchpad.net/bugs/1767153

Title:
  package gnome-menus 3.13.3-6ubuntu3.1 failed to install/upgrade:
  triggers looping, abandoned

Status in gnome-menus package in Ubuntu:
  New

Bug description:
  Dell Precision 5520 Laptop201610-25144
  pre-installed (oem) image

  ProblemType: Package
  DistroRelease: Ubuntu 18.04
  Package: gnome-menus 3.13.3-6ubuntu3.1
  ProcVersionSignature: Ubuntu 4.4.0-121.145-generic 4.4.117
  Uname: Linux 4.4.0-121-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.16
  Architecture: amd64
  Date: Fri Apr 27 00:19:25 2018
  Dependencies:
   
  DistributionChannelDescriptor:
   # This is a distribution channel descriptor
   # For more information see 
http://wiki.ubuntu.com/DistributionChannelDescriptor
   canonical-oem-somerville-xenial-amd64-20160624-2
  ErrorMessage: triggers looping, abandoned
  InstallationDate: Installed on 2018-04-26 (0 days ago)
  InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary 
20160624-10:47
  RelatedPackageVersions:
   dpkg 1.18.4ubuntu1.4
   apt  1.2.26
  SourcePackage: gnome-menus
  Title: package gnome-menus 3.13.3-6ubuntu3.1 failed to install/upgrade: 
triggers looping, abandoned
  UpgradeStatus: Upgraded to bionic on 2018-04-26 (0 days ago)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-menus/+bug/1767153/+subscriptions

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Post to : desktop-packages@lists.launchpad.net
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More help   : https://help.launchpad.net/ListHelp

[Desktop-packages] [Bug 1767154] [NEW] package gnome-menus 3.13.3-6ubuntu3.1 failed to install/upgrade: triggers looping, a

*** This bug is a duplicate of bug 1766890 ***
https://bugs.launchpad.net/bugs/1766890

Public bug reported:

Dell XPS 13 9360 Laptop 201606-22355
pre-installed (oem) image

ProblemType: Package
DistroRelease: Ubuntu 18.04
Package: gnome-menus 3.13.3-6ubuntu3.1
ProcVersionSignature: Ubuntu 4.4.0-121.145-generic 4.4.117
Uname: Linux 4.4.0-121-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.16
Architecture: amd64
Date: Fri Apr 27 00:23:24 2018
Dependencies:
 
DistributionChannelDescriptor:
 # This is a distribution channel descriptor
 # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
 canonical-oem-somerville-xenial-amd64-20160624-2
ErrorMessage: triggers looping, abandoned
InstallationDate: Installed on 2018-04-26 (0 days ago)
InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary 
20160624-10:47
RelatedPackageVersions:
 dpkg 1.18.4ubuntu1.4
 apt  1.2.26
SourcePackage: gnome-menus
Title: package gnome-menus 3.13.3-6ubuntu3.1 failed to install/upgrade: 
triggers looping, abandoned
UpgradeStatus: Upgraded to bionic on 2018-04-26 (0 days ago)

** Affects: gnome-menus (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-package bionic need-duplicate-check

** This bug has been marked a duplicate of bug 1766890
   package gnome-menus 3.13.3-6ubuntu3.1 failed to install/upgrade: triggers 
looping, abandoned

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-menus in Ubuntu.
https://bugs.launchpad.net/bugs/1767154

Title:
  package gnome-menus 3.13.3-6ubuntu3.1 failed to install/upgrade:
  triggers looping, a

Status in gnome-menus package in Ubuntu:
  New

Bug description:
  Dell XPS 13 9360 Laptop   201606-22355
  pre-installed (oem) image

  ProblemType: Package
  DistroRelease: Ubuntu 18.04
  Package: gnome-menus 3.13.3-6ubuntu3.1
  ProcVersionSignature: Ubuntu 4.4.0-121.145-generic 4.4.117
  Uname: Linux 4.4.0-121-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.16
  Architecture: amd64
  Date: Fri Apr 27 00:23:24 2018
  Dependencies:
   
  DistributionChannelDescriptor:
   # This is a distribution channel descriptor
   # For more information see 
http://wiki.ubuntu.com/DistributionChannelDescriptor
   canonical-oem-somerville-xenial-amd64-20160624-2
  ErrorMessage: triggers looping, abandoned
  InstallationDate: Installed on 2018-04-26 (0 days ago)
  InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary 
20160624-10:47
  RelatedPackageVersions:
   dpkg 1.18.4ubuntu1.4
   apt  1.2.26
  SourcePackage: gnome-menus
  Title: package gnome-menus 3.13.3-6ubuntu3.1 failed to install/upgrade: 
triggers looping, abandoned
  UpgradeStatus: Upgraded to bionic on 2018-04-26 (0 days ago)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-menus/+bug/1767154/+subscriptions

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More help   : https://help.launchpad.net/ListHelp

[Desktop-packages] [Bug 1766890] Re: package gnome-menus 3.13.3-6ubuntu3.1 failed to install/upgrade: triggers looping, abandoned

This system Dell XPS 13 9360 (CID 201606-22338) could install stock
ubuntu 18.04 daily build 49f7bfba24b829f39f8c6d64ee72dfb2 *bionic-
desktop-amd64.iso

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-menus in Ubuntu.
https://bugs.launchpad.net/bugs/1766890

Title:
  package gnome-menus 3.13.3-6ubuntu3.1 failed to install/upgrade:
  triggers looping, abandoned

Status in OEM Priority Project:
  New
Status in gnome-menus package in Ubuntu:
  Confirmed

Bug description:
  Dell XPS 13 9360 (CID 201606-22338)
  pre-installed (oem) image Xenial

  [Description]

  When I tried to perform 16.04 --> 18.04 update, the update process
  failed. The process guide me to file this bug report.

  [Steps to reproduce]
  1. Update the system to the latest stack by "sudo apt-get update; sudo 
apt-get dist-upgrade -y"
  2. Reboot
  3. Make sure /etc/update-manager/release-upgrades is able to update (The 
configuration value of "Prompt" should be "lts", namely "Prompt=lts", not 
"Prompt=never").
  4. Perform the release update: "sudo apt-get update; sudo do-release-upgrade 
-d"
  5. During the update process, it prompts for "Configuring gdm3". There are 
two choices "gdm3" and "lightdm". I picked up "gdm3". Please refer to the 
attachment for the prompt details as well.

  We should use "-d" because bionic beaver has not been officially
  released yet.

  [Expected Result]

  The release update completed and I could start using Bionic instead of
  Xenial.

  [Actual Result]

  The update process failed. It shows the error message[1] and
  automatically asking for filing this bug report.

  [1]

  Preparing to unpack .../qml-module-qtquick-dialogs_5.9.5-0ubuntu1_amd64.deb 
...
  Unpacking qml-module-qtquick-dialogs:amd64 (5.9.5-0ubuntu1) over 
(5.5.1-1ubuntu1) ...
  Preparing to unpack .../qml-module-qtquick-window2_5.9.5-0ubuntu1_amd64.deb 
...
  Unpacking qml-module-qtquick-window2:amd64 (5.9.5-0ubuntu1) over 
(5.5.1-2ubuntu6) ...
  (Reading database ... 253705 files and directories currently installed.)
  Removing unity-webapps-common (2.4.17+15.10.20150616-0ubuntu2) ...
  Removing unity-webapps-service (2.5.0~+16.04.20160201-0ubuntu1) ...
  Removing webapp-container (0.23+16.04.20161028-0ubuntu2) ...
  Removing webbrowser-app (0.23+16.04.20161028-0ubuntu2) ...
  dpkg: cycle found while processing triggers:
   chain of packages whose triggers are or may be responsible:
    bamfdaemon -> gnome-menus
   packages' pending triggers which are or may be unresolvable:
    gnome-menus: /usr/share/applications
    bamfdaemon: /usr/share/applications
    libglib2.0-0:amd64: /usr/share/glib-2.0/schemas
    desktop-file-utils: /usr/share/applications
    mime-support: /usr/share/applications
  dpkg: error processing package gnome-menus (--remove):
   triggers looping, abandoned
  Processing triggers for desktop-file-utils (0.22-1ubuntu5.1) ...
  Processing triggers for mime-support (3.59ubuntu1) ...
  Processing triggers for libglib2.0-0:amd64 (2.48.2-0ubuntu1) ...
  Errors were encountered while processing:
   gnome-menus
  ERROR: Cannot create report: [Errno 17] File exists: 
'/var/crash/gnome-menus.0.crash'
  Exception during pm.DoInstall():  E:Sub-process /usr/bin/dpkg returned an 
error code (1)

  *** Send problem report to the developers?

  After the problem report has been sent, please fill out the form in the
  automatically opened web browser.

  What would you like to do? Your options are:
    S: Send report (376.4 KB)
    V: View report
    K: Keep report file for sending later or copying to somewhere else
    I: Cancel and ignore future crashes of this program version
    C: Cancel
  Please choose (S/V/K/I/C):

  .. (a lot of them)

   qml-module-qtquick-controls2:amd64
   qml-module-org-kde-kconfig:amd64
   libunity-control-center1
   libqt5quickcontrols2-5:amd64
   libglib2.0-bin
   libkf5plasma5:amd64
   locales
   qml-module-qtqml-models2:amd64
   libkf5coreaddons5:amd64
   gir1.2-goa-1.0:amd64
   libwebkit2gtk-4.0-37:amd64
  Processing was halted because there were too many errors.

  Upgrade complete

  The upgrade has completed but there were errors during the upgrade
  process.

  To continue please press [ENTER]

  ubuntu@201606-22338:~$

  ==

  ProblemType: Package
  DistroRelease: Ubuntu 18.04
  Package: gnome-menus 3.13.3-6ubuntu3.1
  ProcVersionSignature: Ubuntu 4.4.0-121.145-generic 4.4.117
  Uname: Linux 4.4.0-121-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.16
  Architecture: amd64
  Date: Wed Apr 25 22:00:01 2018
  Dependencies:

  DistributionChannelDescriptor:
   # This is a distribution channel descriptor
   # For more information see 
http://wiki.ubuntu.com/DistributionChannelDescriptor
   canonical-oem-somerville-xenial-amd64-20160624-2
  ErrorMessage: triggers looping, abandoned
  InstallationDate: Installed on 2018-04-25 (0 days ago)

[Desktop-packages] [Bug 1766890] Re: package gnome-menus 3.13.3-6ubuntu3.1 failed to install/upgrade: triggers looping, abandoned

Hi jibel, please refer to the attachment of comment #4. It is the
tarball of /var/log/dist-upgrade

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-menus in Ubuntu.
https://bugs.launchpad.net/bugs/1766890

Title:
  package gnome-menus 3.13.3-6ubuntu3.1 failed to install/upgrade:
  triggers looping, abandoned

Status in gnome-menus package in Ubuntu:
  Incomplete

Bug description:
  Dell XPS 13 9360 (CID 201606-22338)
  pre-installed image Xenial

  [Description]

  When I tried to perform 16.04 --> 18.04 update, the update process
  failed. The process guide me to file this bug report.

  [Steps to reproduce]
  1. Update the system to the latest stack by "sudo apt-get update; sudo 
apt-get dist-upgrade -y"
  2. Reboot
  3. Make sure /etc/update-manager/release-upgrades is able to update (The 
configuration value of "Prompt" should be "lts", namely "Prompt=lts", not 
"Prompt=never").
  4. Perform the release update: "sudo apt-get update; sudo do-release-upgrade 
-d"
  5. During the update process, it prompts for "Configuring gdm3". There are 
two choices "gdm3" and "lightdm". I picked up "gdm3". Please refer to the 
attachment for the prompt details as well.

  We should use "-d" because bionic beaver has not been officially
  released yet.

  [Expected Result]

  The release update completed and I could start using Bionic instead of
  Xenial.

  [Actual Result]

  The update process failed. It shows the error message[1] and
  automatically asking for filing this bug report.

  [1]

  Preparing to unpack .../qml-module-qtquick-dialogs_5.9.5-0ubuntu1_amd64.deb 
...
  Unpacking qml-module-qtquick-dialogs:amd64 (5.9.5-0ubuntu1) over 
(5.5.1-1ubuntu1) ...
  Preparing to unpack .../qml-module-qtquick-window2_5.9.5-0ubuntu1_amd64.deb 
...
  Unpacking qml-module-qtquick-window2:amd64 (5.9.5-0ubuntu1) over 
(5.5.1-2ubuntu6) ...
  (Reading database ... 253705 files and directories currently installed.)
  Removing unity-webapps-common (2.4.17+15.10.20150616-0ubuntu2) ...
  Removing unity-webapps-service (2.5.0~+16.04.20160201-0ubuntu1) ...
  Removing webapp-container (0.23+16.04.20161028-0ubuntu2) ...
  Removing webbrowser-app (0.23+16.04.20161028-0ubuntu2) ...
  dpkg: cycle found while processing triggers:
   chain of packages whose triggers are or may be responsible:
    bamfdaemon -> gnome-menus
   packages' pending triggers which are or may be unresolvable:
    gnome-menus: /usr/share/applications
    bamfdaemon: /usr/share/applications
    libglib2.0-0:amd64: /usr/share/glib-2.0/schemas
    desktop-file-utils: /usr/share/applications
    mime-support: /usr/share/applications
  dpkg: error processing package gnome-menus (--remove):
   triggers looping, abandoned
  Processing triggers for desktop-file-utils (0.22-1ubuntu5.1) ...
  Processing triggers for mime-support (3.59ubuntu1) ...
  Processing triggers for libglib2.0-0:amd64 (2.48.2-0ubuntu1) ...
  Errors were encountered while processing:
   gnome-menus
  ERROR: Cannot create report: [Errno 17] File exists: 
'/var/crash/gnome-menus.0.crash'
  Exception during pm.DoInstall():  E:Sub-process /usr/bin/dpkg returned an 
error code (1)

  *** Send problem report to the developers?

  After the problem report has been sent, please fill out the form in the
  automatically opened web browser.

  What would you like to do? Your options are:
    S: Send report (376.4 KB)
    V: View report
    K: Keep report file for sending later or copying to somewhere else
    I: Cancel and ignore future crashes of this program version
    C: Cancel
  Please choose (S/V/K/I/C):

  .. (a lot of them)

   qml-module-qtquick-controls2:amd64
   qml-module-org-kde-kconfig:amd64
   libunity-control-center1
   libqt5quickcontrols2-5:amd64
   libglib2.0-bin
   libkf5plasma5:amd64
   locales
   qml-module-qtqml-models2:amd64
   libkf5coreaddons5:amd64
   gir1.2-goa-1.0:amd64
   libwebkit2gtk-4.0-37:amd64
  Processing was halted because there were too many errors.

  Upgrade complete

  The upgrade has completed but there were errors during the upgrade
  process.

  To continue please press [ENTER]

  ubuntu@201606-22338:~$

  ==

  ProblemType: Package
  DistroRelease: Ubuntu 18.04
  Package: gnome-menus 3.13.3-6ubuntu3.1
  ProcVersionSignature: Ubuntu 4.4.0-121.145-generic 4.4.117
  Uname: Linux 4.4.0-121-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.16
  Architecture: amd64
  Date: Wed Apr 25 22:00:01 2018
  Dependencies:

  DistributionChannelDescriptor:
   # This is a distribution channel descriptor
   # For more information see 
http://wiki.ubuntu.com/DistributionChannelDescriptor
   canonical-oem-somerville-xenial-amd64-20160624-2
  ErrorMessage: triggers looping, abandoned
  InstallationDate: Installed on 2018-04-25 (0 days ago)
  InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary 
20160624-10:47
  RelatedPackageVersions:

[Desktop-packages] [Bug 1766890] Re: package gnome-menus 3.13.3-6ubuntu3.1 failed to install/upgrade: triggers looping, abandoned

** Attachment added: "201606-22338-dist-upgrade.log.tar.gz"

https://bugs.launchpad.net/ubuntu/+source/gnome-menus/+bug/1766890/+attachment/5127357/+files/201606-22338-dist-upgrade.log.tar.gz

--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-menus in Ubuntu.
https://bugs.launchpad.net/bugs/1766890

Title:
package gnome-menus 3.13.3-6ubuntu3.1 failed to install/upgrade:
triggers looping, abandoned

Status in gnome-menus package in Ubuntu:
Incomplete

Bug description:
Dell XPS 13 9360 (CID 201606-22338)
pre-installed image Xenial

[Description]

When I tried to perform 16.04 --> 18.04 update, the update process
failed. The process guide me to file this bug report.

We should use "-d" because bionic beaver has not been officially
released yet.

[Expected Result]

The release update completed and I could start using Bionic instead of
Xenial.

[Actual Result]

The update process failed. It shows the error message[1] and
automatically asking for filing this bug report.

[1]

*** Send problem report to the developers?

After the problem report has been sent, please fill out the form in the
automatically opened web browser.

.. (a lot of them)

Upgrade complete

The upgrade has completed but there were errors during the upgrade
process.

To continue please press [ENTER]

ubuntu@201606-22338:~$

[Desktop-packages] [Bug 1766890] [NEW] package gnome-menus 3.13.3-6ubuntu3.1 failed to install/upgrade: triggers looping, abandoned

Public bug reported:

Dell XPS 13 9360 (CID 201606-22338)
pre-installed image Xenial

[Description]

When I tried to perform 16.04 --> 18.04 update, the update process
failed. The process guide me to file this bug report.

[Steps to reproduce]
1. Update the system to the latest stack by "sudo apt-get update; sudo apt-get 
dist-upgrade -y"
2. Reboot
3. Make sure /etc/update-manager/release-upgrades is able to update (The 
configuration value of "Prompt" should be "lts", namely "Prompt=lts", not 
"Prompt=never").
4. Perform the release update: "sudo apt-get update; sudo do-release-upgrade -d"
5. During the update process, it prompts for "Configuring gdm3". There are two 
choices "gdm3" and "lightdm". I picked up "gdm3". Please refer to the 
attachment for the prompt details as well.

We should use "-d" because bionic beaver has not been officially
released yet.

[Expected Result]

The release update completed and I could start using Bionic instead of
Xenial.

[Actual Result]

The update process failed. It shows the error message[1] and
automatically asking for filing this bug report.

[1]

Preparing to unpack .../qml-module-qtquick-dialogs_5.9.5-0ubuntu1_amd64.deb ...
Unpacking qml-module-qtquick-dialogs:amd64 (5.9.5-0ubuntu1) over 
(5.5.1-1ubuntu1) ...
Preparing to unpack .../qml-module-qtquick-window2_5.9.5-0ubuntu1_amd64.deb ...
Unpacking qml-module-qtquick-window2:amd64 (5.9.5-0ubuntu1) over 
(5.5.1-2ubuntu6) ...
(Reading database ... 253705 files and directories currently installed.)
Removing unity-webapps-common (2.4.17+15.10.20150616-0ubuntu2) ...
Removing unity-webapps-service (2.5.0~+16.04.20160201-0ubuntu1) ...
Removing webapp-container (0.23+16.04.20161028-0ubuntu2) ...
Removing webbrowser-app (0.23+16.04.20161028-0ubuntu2) ...
dpkg: cycle found while processing triggers:
 chain of packages whose triggers are or may be responsible:
  bamfdaemon -> gnome-menus
 packages' pending triggers which are or may be unresolvable:
  gnome-menus: /usr/share/applications
  bamfdaemon: /usr/share/applications
  libglib2.0-0:amd64: /usr/share/glib-2.0/schemas
  desktop-file-utils: /usr/share/applications
  mime-support: /usr/share/applications
dpkg: error processing package gnome-menus (--remove):
 triggers looping, abandoned
Processing triggers for desktop-file-utils (0.22-1ubuntu5.1) ...
Processing triggers for mime-support (3.59ubuntu1) ...
Processing triggers for libglib2.0-0:amd64 (2.48.2-0ubuntu1) ...
Errors were encountered while processing:
 gnome-menus
ERROR: Cannot create report: [Errno 17] File exists: 
'/var/crash/gnome-menus.0.crash'
Exception during pm.DoInstall():  E:Sub-process /usr/bin/dpkg returned an error 
code (1)

*** Send problem report to the developers?

After the problem report has been sent, please fill out the form in the
automatically opened web browser.

What would you like to do? Your options are:
  S: Send report (376.4 KB)
  V: View report
  K: Keep report file for sending later or copying to somewhere else
  I: Cancel and ignore future crashes of this program version
  C: Cancel
Please choose (S/V/K/I/C):

.. (a lot of them)

 qml-module-qtquick-controls2:amd64
 qml-module-org-kde-kconfig:amd64
 libunity-control-center1
 libqt5quickcontrols2-5:amd64
 libglib2.0-bin
 libkf5plasma5:amd64
 locales
 qml-module-qtqml-models2:amd64
 libkf5coreaddons5:amd64
 gir1.2-goa-1.0:amd64
 libwebkit2gtk-4.0-37:amd64
Processing was halted because there were too many errors.

Upgrade complete

The upgrade has completed but there were errors during the upgrade
process.

To continue please press [ENTER]

ubuntu@201606-22338:~$

==

ProblemType: Package
DistroRelease: Ubuntu 18.04
Package: gnome-menus 3.13.3-6ubuntu3.1
ProcVersionSignature: Ubuntu 4.4.0-121.145-generic 4.4.117
Uname: Linux 4.4.0-121-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.16
Architecture: amd64
Date: Wed Apr 25 22:00:01 2018
Dependencies:

DistributionChannelDescriptor:
 # This is a distribution channel descriptor
 # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
 canonical-oem-somerville-xenial-amd64-20160624-2
ErrorMessage: triggers looping, abandoned
InstallationDate: Installed on 2018-04-25 (0 days ago)
InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary 
20160624-10:47
RelatedPackageVersions:
 dpkg 1.18.4ubuntu1.4
 apt  1.2.26
SourcePackage: gnome-menus
Title: package gnome-menus 3.13.3-6ubuntu3.1 failed to install/upgrade: 
triggers looping, abandoned
UpgradeStatus: Upgraded to bionic on 2018-04-25 (0 days ago)

** Affects: gnome-menus (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: 201606-22338 amd64 apport-package bionic taipei-lab

** Description changed:

  Dell XPS 13 9360 (CID 201606-22338)
  pre-installed image Xenial
  
  [Description]
  
  When I tried to perform 16.04 --> 18.04 update, the update process
  failed. The process guide me to file this bug report.
  
-

[Desktop-packages] [Bug 1766890] Re: package gnome-menus 3.13.3-6ubuntu3.1 failed to install/upgrade: triggers looping, abandoned

** Description changed:

  Dell XPS 13 9360 (CID 201606-22338)
  pre-installed image Xenial
  
  [Description]
  
  When I tried to perform 16.04 --> 18.04 update, the update process
  failed. The process guide me to file this bug report.
  
  [Steps to reproduce]
  1. Update the system to the latest stack by "sudo apt-get update; sudo 
apt-get dist-upgrade -y"
  2. Reboot
  3. Make sure /etc/update-manager/release-upgrades is able to update (The 
configuration value of "Prompt" should be "lts", namely "Prompt=lts", not 
"Prompt=never").
  4. Perform the release update: "sudo apt-get update; sudo do-release-upgrade 
-d"
+ 5. During the update process, it prompts for "Configuring gdm3". There are 
two choices "gdm3" and "lightdm". I picked up "gdm3". Please refer to the 
attachment for the prompt details as well.
  
  We should use "-d" because bionic beaver has not been officially
  released yet.
  
  [Expected Result]
  
  The release update completed and I could start using Bionic instead of
  Xenial.
  
  [Actual Result]
  
  The update process failed. It shows the error message[1] and
  automatically asking for filing this bug report.
  
  [1]
  
  Preparing to unpack .../qml-module-qtquick-dialogs_5.9.5-0ubuntu1_amd64.deb 
...
  Unpacking qml-module-qtquick-dialogs:amd64 (5.9.5-0ubuntu1) over 
(5.5.1-1ubuntu1) ...
  Preparing to unpack .../qml-module-qtquick-window2_5.9.5-0ubuntu1_amd64.deb 
...
  Unpacking qml-module-qtquick-window2:amd64 (5.9.5-0ubuntu1) over 
(5.5.1-2ubuntu6) ...
  (Reading database ... 253705 files and directories currently installed.)
  Removing unity-webapps-common (2.4.17+15.10.20150616-0ubuntu2) ...
  Removing unity-webapps-service (2.5.0~+16.04.20160201-0ubuntu1) ...
  Removing webapp-container (0.23+16.04.20161028-0ubuntu2) ...
  Removing webbrowser-app (0.23+16.04.20161028-0ubuntu2) ...
  dpkg: cycle found while processing triggers:
   chain of packages whose triggers are or may be responsible:
    bamfdaemon -> gnome-menus
   packages' pending triggers which are or may be unresolvable:
    gnome-menus: /usr/share/applications
    bamfdaemon: /usr/share/applications
    libglib2.0-0:amd64: /usr/share/glib-2.0/schemas
    desktop-file-utils: /usr/share/applications
    mime-support: /usr/share/applications
  dpkg: error processing package gnome-menus (--remove):
   triggers looping, abandoned
  Processing triggers for desktop-file-utils (0.22-1ubuntu5.1) ...
  Processing triggers for mime-support (3.59ubuntu1) ...
  Processing triggers for libglib2.0-0:amd64 (2.48.2-0ubuntu1) ...
  Errors were encountered while processing:
   gnome-menus
  ERROR: Cannot create report: [Errno 17] File exists: 
'/var/crash/gnome-menus.0.crash'
  Exception during pm.DoInstall():  E:Sub-process /usr/bin/dpkg returned an 
error code (1)
  
  *** Send problem report to the developers?
  
  After the problem report has been sent, please fill out the form in the
  automatically opened web browser.
  
  What would you like to do? Your options are:
    S: Send report (376.4 KB)
    V: View report
    K: Keep report file for sending later or copying to somewhere else
    I: Cancel and ignore future crashes of this program version
    C: Cancel
  Please choose (S/V/K/I/C):
  
  .. (a lot of them)
  
   qml-module-qtquick-controls2:amd64
   qml-module-org-kde-kconfig:amd64
   libunity-control-center1
   libqt5quickcontrols2-5:amd64
   libglib2.0-bin
   libkf5plasma5:amd64
   locales
   qml-module-qtqml-models2:amd64
   libkf5coreaddons5:amd64
   gir1.2-goa-1.0:amd64
   libwebkit2gtk-4.0-37:amd64
  Processing was halted because there were too many errors.
  
  Upgrade complete
  
  The upgrade has completed but there were errors during the upgrade
  process.
  
  To continue please press [ENTER]
  
  ubuntu@201606-22338:~$
  
  ==
  
  ProblemType: Package
  DistroRelease: Ubuntu 18.04
  Package: gnome-menus 3.13.3-6ubuntu3.1
  ProcVersionSignature: Ubuntu 4.4.0-121.145-generic 4.4.117
  Uname: Linux 4.4.0-121-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.16
  Architecture: amd64
  Date: Wed Apr 25 22:00:01 2018
  Dependencies:
  
  DistributionChannelDescriptor:
   # This is a distribution channel descriptor
   # For more information see 
http://wiki.ubuntu.com/DistributionChannelDescriptor
   canonical-oem-somerville-xenial-amd64-20160624-2
  ErrorMessage: triggers looping, abandoned
  InstallationDate: Installed on 2018-04-25 (0 days ago)
  InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary 
20160624-10:47
  RelatedPackageVersions:
   dpkg 1.18.4ubuntu1.4
   apt  1.2.26
  SourcePackage: gnome-menus
  Title: package gnome-menus 3.13.3-6ubuntu3.1 failed to install/upgrade: 
triggers looping, abandoned
  UpgradeStatus: Upgraded to bionic on 2018-04-25 (0 days ago)

** Attachment added: "Selection_019.png"

[Desktop-packages] [Bug 1727401] Re: Corruption on windowed 3D apps running on dGPU (Intel/AMD)

2018-01-11 Thread Taihsiang Ho

Test the same hardware as comment #15. This time I use proposed stack. I
could not reproduce the issue.

More information for reference (including the package information):

ubuntu@201507-18697:~$ DISPLAY=:0 glxgears
Running synchronized to the vertical refresh.  The framerate should be
approximately the same as the monitor refresh rate.
308 frames in 5.0 seconds = 61.559 FPS
299 frames in 5.0 seconds = 59.612 FPS
299 frames in 5.0 seconds = 59.598 FPS

ubuntu@201507-18697:~$ DISPLAY=:0 DRI_PRIME=1 glxgears
Running synchronized to the vertical refresh.  The framerate should be
approximately the same as the monitor refresh rate.
325 frames in 5.0 seconds = 64.859 FPS
300 frames in 5.0 seconds = 59.990 FPS
300 frames in 5.0 seconds = 59.792 FPS
297 frames in 5.0 seconds = 59.214 FPS
298 frames in 5.0 seconds = 59.584 FPS
301 frames in 5.0 seconds = 60.008 FPS
301 frames in 5.0 seconds = 60.000 FPS

ubuntu@201507-18697:~$ uname -a
Linux 201507-18697 4.13.0-25-generic #29-Ubuntu SMP Mon Jan 8 21:14:41 UTC 2018 
x86_64 x86_64 x86_64 GNU/Linux

ubuntu@201507-18697:~$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description:Ubuntu 17.10
Release:17.10
Codename:   artful
ubuntu@201507-18697:~$

ubuntu@201507-18697:~$ dpkg -l libdrm-common libdrm2 libcapnp-0.5.3 
libdrm-amdgpu1 libwayland-egl1-mesa libwayland-client0 libwayland-server0  
libegl1-mesa libgbm1 libmircore1   libmircommon7 libmirprotobuf3  libmirclient9 
libllvm5.0 libgl1-mesa-dri
Desired=Unknown/Install/Remove/Purge/Hold
| Status=Not/Inst/Conf-files/Unpacked/halF-conf/Half-inst/trig-aWait/Trig-pend
|/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad)
||/ Name  Version 
ArchitectureDescription
+++-=-===-===-===
ii  libcapnp-0.5.3:amd64  0.5.3-2ubuntu2  
amd64   Cap'n Proto C++ library
ii  libdrm-amdgpu1:amd64  2.4.83-1
amd64   Userspace interface to amdgpu-specific kernel DRM 
services -- runtime
ii  libdrm-common 2.4.83-1
all Userspace interface to kernel DRM services -- 
common files
ii  libdrm2:amd64 2.4.83-1
amd64   Userspace interface to kernel DRM services -- 
runtime
ii  libegl1-mesa:amd6417.2.4-0ubuntu1~17.10.2 
amd64   free implementation of the EGL API -- runtime
ii  libgbm1:amd64 17.2.4-0ubuntu1~17.10.2 
amd64   generic buffer management API -- runtime
ii  libgl1-mesa-dri:amd64 17.2.4-0ubuntu1~17.10.2 
amd64   free implementation of the OpenGL API -- DRI modules
ii  libllvm5.0:amd64  1:5.0-3 
amd64   Modular compiler and toolchain technologies, 
runtime library
ii  libmirclient9:amd64   0.28.0+17.10.20171011.1-0ub 
amd64   Display server for Ubuntu - client library
ii  libmircommon7:amd64   0.28.0+17.10.20171011.1-0ub 
amd64   Display server for Ubuntu - shared library
ii  libmircore1:amd64 0.28.0+17.10.20171011.1-0ub 
amd64   Display server for Ubuntu - shared library
ii  libmirprotobuf3:amd64 0.28.0+17.10.20171011.1-0ub 
amd64   Display server for Ubuntu - RPC definitions
ii  libwayland-client0:amd64  1.14.0-1
amd64   wayland compositor infrastructure - client library
ii  libwayland-egl1-mesa:amd6417.2.4-0ubuntu1~17.10.2 
amd64   implementation of the Wayland EGL platform -- 
runtime
ii  libwayland-server0:amd64  1.14.0-1
amd64   wayland compositor infrastructure - server library


ubuntu@201507-18697:~$ lspci -nn
00:00.0 Host bridge [0600]: Intel Corporation Skylake Host Bridge/DRAM 
Registers [8086:1904] (rev 08)
00:02.0 VGA compatible controller [0300]: Intel Corporation HD Graphics 520 
[8086:1916] (rev 07)
00:04.0 Signal processing controller [1180]: Intel Corporation Skylake 
Processor Thermal Subsystem [8086:1903] (rev 08)
00:14.0 USB controller [0c03]: Intel Corporation Sunrise Point-LP USB 3.0 xHCI 
Controller [8086:9d2f] (rev 20)
00:14.2 Signal processing controller [1180]: Intel Corporation Sunrise Point-LP 
Thermal subsystem [8086:9d31] (rev 20)
00:16.0 Communication controller [0780]: Intel Corporation

[Desktop-packages] [Bug 1727401] Re: Corruption on windowed 3D apps running on dGPU (Intel/AMD)

2018-01-11 Thread Taihsiang Ho

Hi, I can't reproduce this issue with a fresh installed Artful on the I+A 
system[1] with gfx
  - Intel Corporation HD Graphics 520 [8086:1916] (rev 07)
  - Advanced Micro Devices, Inc. [AMD/ATI] Topaz XT [Radeon R7 M260/M265 / 
M340/M360 / M440/M445] [1002:6900] (rev 81)


I might need more information to reproduce and make sure this issue on Artful 
as well.

---


[1] Test machine -  CID 201507-18697 - Dell Latitude E5570

[2] More information for reference (including package information)


ubuntu@201507-18697:~$ DISPLAY=:0 glxgears
Running synchronized to the vertical refresh.  The framerate should be
approximately the same as the monitor refresh rate.
359 frames in 5.0 seconds = 71.667 FPS
300 frames in 5.0 seconds = 59.997 FPS
301 frames in 5.0 seconds = 60.002 FPS
300 frames in 5.0 seconds = 59.996 FPS
300 frames in 5.0 seconds = 60.000 FPS
301 frames in 5.0 seconds = 60.002 FPS
300 frames in 5.0 seconds = 59.996 FPS

ubuntu@201507-18697:~$ DISPLAY=:0 DRI_PRIME=1 glxgears
Running synchronized to the vertical refresh.  The framerate should be
approximately the same as the monitor refresh rate.
302 frames in 5.0 seconds = 60.321 FPS
301 frames in 5.0 seconds = 59.996 FPS
301 frames in 5.0 seconds = 60.005 FPS
301 frames in 5.0 seconds = 59.989 FPS
301 frames in 5.0 seconds = 60.008 FPS

ubuntu@201507-18697:~$ uname -a
Linux 201507-18697 4.13.0-16-generic #19-Ubuntu SMP Wed Oct 11 18:35:14 UTC 
2017 x86_64 x86_64 x86_64 GNU/Linux

ubuntu@201507-18697:~$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description:Ubuntu 17.10
Release:17.10
Codename:   artful
ubuntu@201507-18697:~$ apt-cache policy libdrm-amdgpu1
libdrm-amdgpu1:
  Installed: 2.4.83-1
  Candidate: 2.4.83-1
  Version table:
 *** 2.4.83-1 500
500 http://us.archive.ubuntu.com/ubuntu artful/main amd64 Packages
500 http://archive.ubuntu.com/ubuntu artful/main amd64 Packages
100 /var/lib/dpkg/status


ubuntu@201507-18697:~$ apt-cache policy libgl1-mesa-dri
libgl1-mesa-dri:
  Installed: 17.2.2-0ubuntu1
  Candidate: 17.2.2-0ubuntu1
  Version table:
 *** 17.2.2-0ubuntu1 500
500 http://us.archive.ubuntu.com/ubuntu artful/main amd64 Packages
500 http://archive.ubuntu.com/ubuntu artful/main amd64 Packages
100 /var/lib/dpkg/status

ubuntu@201507-18697:~$ dpkg -l libdrm-common libdrm2 libcapnp-0.5.3 
libdrm-amdgpu1 libwayland-egl1-mesa libwayland-client0 libwayland-server0  
libegl1-mesa libgbm1 libmircore1   libmircommon7 libmirprotobuf3  libmirclient9 
libllvm5.0 libgl1-mesa-dri
Desired=Unknown/Install/Remove/Purge/Hold
| Status=Not/Inst/Conf-files/Unpacked/halF-conf/Half-inst/trig-aWait/Trig-pend
|/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad)
||/ Name  Version 
ArchitectureDescription
+++-=-===-===-===
ii  libcapnp-0.5.3:amd64  0.5.3-2ubuntu2  
amd64   Cap'n Proto C++ library
ii  libdrm-amdgpu1:amd64  2.4.83-1
amd64   Userspace interface to amdgpu-specific kernel DRM 
services -- runtime
ii  libdrm-common 2.4.83-1
all Userspace interface to kernel DRM services -- 
common files
ii  libdrm2:amd64 2.4.83-1
amd64   Userspace interface to kernel DRM services -- 
runtime
ii  libegl1-mesa:amd6417.2.2-0ubuntu1 
amd64   free implementation of the EGL API -- runtime
ii  libgbm1:amd64 17.2.2-0ubuntu1 
amd64   generic buffer management API -- runtime
ii  libgl1-mesa-dri:amd64 17.2.2-0ubuntu1 
amd64   free implementation of the OpenGL API -- DRI modules
ii  libllvm5.0:amd64  1:5.0-3 
amd64   Modular compiler and toolchain technologies, 
runtime library
ii  libmirclient9:amd64   0.28.0+17.10.20171011.1-0ub 
amd64   Display server for Ubuntu - client library
ii  libmircommon7:amd64   0.28.0+17.10.20171011.1-0ub 
amd64   Display server for Ubuntu - shared library
ii  libmircore1:amd64 0.28.0+17.10.20171011.1-0ub 
amd64   Display server for Ubuntu - shared library
ii  libmirprotobuf3:amd64 0.28.0+17.10.20171011.1-0ub 
amd64   Display server for Ubuntu - RPC definitions
ii  libwayland-client0:amd64  1.14.0-1

[Desktop-packages] [Bug 1654448] Re: XPS 13 9360 and 9350, Realtek ALC3246, Headphone audio hiss

2017-06-21 Thread Taihsiang Ho

** Tags added: 201507-18777 taipei-lab

** Tags added: oem-sru

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https://bugs.launchpad.net/bugs/1654448

Title:
  XPS 13 9360 and 9350, Realtek ALC3246, Headphone audio hiss

Status in Dell Sputnik:
  Confirmed
Status in alsa-driver package in Ubuntu:
  Confirmed
Status in linux package in Ubuntu:
  In Progress
Status in pulseaudio package in Ubuntu:
  Confirmed

Bug description:
  Pertaining to 16.04 on a dell XPS 13 9360

  ii  alsa-base 1.0.25+dfsg-0ubuntu5

  Advanced Linux Sound Architecture Driver Version k4.4.0-57-generic.

  
  When headphones are plugged in, there is a clearly audible hiss (white 
noise). This is present as soon as the headphones are plugged in, whether 
'headphones' or 'headset' are selected from the pop-up box. 

  Using alsamixer to debug the issue reveals that it is related to
  "Headphone Mic Boost" - the default setting is: dB gain 0.00, 0.00. If
  this is changed to:

  10.00, 10.00 (one notch up) the hiss disappears. 
  20.00, 20.00 cause a louder hiss and 
  30.00, 30.00 causes an even louder hiss with high frequency audio artifacts. 

  When the headphones are removed and plugged back in the Headphone Mic
  Boost setting returns to dB gain 0 and the problem also returns.

  This (problem and workaround) has been reported in the wild:
  https://news.ycombinator.com/item?id=13050843 and
  
https://www.reddit.com/r/Dell/comments/4j1zz4/headphones_have_static_noise_with_ubuntu_1604_on/
  for example

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[Desktop-packages] [Bug 1645065] [NEW] gnome-software (Ubuntu Software) crashed after system update on Xenial

2016-11-26 Thread Taihsiang Ho

Public bug reported:

Ubuntu Xenial

[Step to Reproduce]
1. install the system
2. click the dash to launch "system updater" GUI
3. update the system with GUI ( so I could update the system to 
4.4.0-47-generic #68-Ubuntu)
4. reboot
5. after reboot, click the Ubuntu Software icon on the launcher.

[Expected Result]
Ubuntu Software is opened and ready to use.

[Actual Result]
Ubuntu Software could not be opened.

dmesg shows:
[  616.684884] do_trap: 45 callbacks suppressed
[  616.684895] traps: pool[4815] trap int3 ip:7f9620707a6b sp:7f95fe0375b0 
error:0
[ 1269.764553] traps: gnome-software[6688] trap int3 ip:7f62fd88ba6b 
sp:7ffdb0921d00 error:0
[ 1718.319194] traps: gnome-software[8640] trap int3 ip:7ffb5c6a7a6b 
sp:7ffde6130e60 error:0

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: gnome-software 3.20.1+git20160426.1.a976144-ubuntu-xenial-0ubuntu1
ProcVersionSignature: Ubuntu 4.4.0-47.68-generic 4.4.24
Uname: Linux 4.4.0-47-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
CurrentDesktop: Unity
Date: Sun Nov 27 10:39:22 2016
InstallationDate: Installed on 2016-04-22 (218 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
SourcePackage: gnome-software
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: gnome-software (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug xenial

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https://bugs.launchpad.net/bugs/1645065

Title:
  gnome-software (Ubuntu Software) crashed after system update on Xenial

Status in gnome-software package in Ubuntu:
  New

Bug description:
  Ubuntu Xenial

  [Step to Reproduce]
  1. install the system
  2. click the dash to launch "system updater" GUI
  3. update the system with GUI ( so I could update the system to 
4.4.0-47-generic #68-Ubuntu)
  4. reboot
  5. after reboot, click the Ubuntu Software icon on the launcher.

  [Expected Result]
  Ubuntu Software is opened and ready to use.

  [Actual Result]
  Ubuntu Software could not be opened.

  dmesg shows:
  [  616.684884] do_trap: 45 callbacks suppressed
  [  616.684895] traps: pool[4815] trap int3 ip:7f9620707a6b sp:7f95fe0375b0 
error:0
  [ 1269.764553] traps: gnome-software[6688] trap int3 ip:7f62fd88ba6b 
sp:7ffdb0921d00 error:0
  [ 1718.319194] traps: gnome-software[8640] trap int3 ip:7ffb5c6a7a6b 
sp:7ffde6130e60 error:0

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: gnome-software 3.20.1+git20160426.1.a976144-ubuntu-xenial-0ubuntu1
  ProcVersionSignature: Ubuntu 4.4.0-47.68-generic 4.4.24
  Uname: Linux 4.4.0-47-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Sun Nov 27 10:39:22 2016
  InstallationDate: Installed on 2016-04-22 (218 days ago)
  InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 
(20160420.1)
  SourcePackage: gnome-software
  UpgradeStatus: No upgrade log present (probably fresh install)

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[Desktop-packages] [Bug 1568843] Re: unity launcher icon display is incorrect

2016-10-06 Thread Taihsiang Ho

*** This bug is a duplicate of bug 1625498 ***
https://bugs.launchpad.net/bugs/1625498

** This bug has been marked a duplicate of bug 1625498
   Heavy corruption in launcher icons on XPS 13 (Dell XPS 13 9350) running 
Xenial 16.04.1

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https://bugs.launchpad.net/bugs/1568843

Title:
  unity launcher icon display is incorrect

Status in xserver-xorg-video-intel package in Ubuntu:
  New

Bug description:
  Ubuntu Xenial daily build (built on Apr. 07)
  Dell XPS (CID 201508-18805)

  Steps to reproduce this bug:
  prepare a live usb and boot to live desktop.
  After installing the system with a live usb, the desktop shows the same issue 
as well.

  Expected result:
  the icon display looks good and smooth.

  Actual result:
  please see the attachment for screenshot.

  -

  More info:
  14.04.4 live usb could reproduce this issue as well.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: xorg 1:7.7+13ubuntu3
  ProcVersionSignature: Ubuntu 4.4.0-17.33-generic 4.4.6
  Uname: Linux 4.4.0-17-generic x86_64
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.20.1-0ubuntu1
  Architecture: amd64
  CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Mon Apr 11 20:46:14 2016
  DistUpgraded: Fresh install
  DistroCodename: xenial
  DistroVariant: ubuntu
  DkmsStatus:
   fwts-efi-runtime-dkms, 16.03.00, 4.4.0-17-generic, x86_64: installed
   tp-smapi, 0.41, 4.4.0-17-generic, x86_64: installed
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Intel Corporation Sky Lake Integrated Graphics [8086:1926] (rev 03) (prog-if 
00 [VGA controller])
 Subsystem: Dell Skylake Integrated Graphics [1028:0704]
  InstallationDate: Installed on 2016-04-08 (3 days ago)
  InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Beta amd64 (20160407)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 004: ID 0bda:5682 Realtek Semiconductor Corp. 
   Bus 001 Device 003: ID 04f3:20d0 Elan Microelectronics Corp. 
   Bus 001 Device 002: ID 0a5c:6412 Broadcom Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Dell Inc. XPS 13 9350
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-17-generic.efi.signed 
root=UUID=085b4d0f-c1e4-4c24-8e1c-b83e73e40737 ro quiet splash vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 01/08/2016
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.2.3
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.2.3:bd01/08/2016:svnDellInc.:pnXPS139350:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct9:cvr:
  dmi.product.name: XPS 13 9350
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz 1:0.9.12.2+16.04.20160331-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.67-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu1
  version.xserver-xorg-core: xserver-xorg-core 2:1.18.3-1ubuntu1
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.6.1-1ubuntu2
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20160325-1ubuntu1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 
1:1.0.12-1build2
  xserver.bootTime: Mon Apr 11 20:42:37 2016
  xserver.configfile: default
  xserver.errors:
   Error compiling keymap (server-844CE2B1634E5169F59C82995F96DEDC6FD2D6AF)
   XKB: Couldn't compile keymap
   Error compiling keymap (server-844CE2B1634E5169F59C82995F96DEDC6FD2D6AF)
   XKB: Couldn't compile keymap
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id5194 
   vendor SHP
  xserver.version: 2:1.18.3-1ubuntu1

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[Desktop-packages] [Bug 1568843] [NEW] unity launcher icon display is incorrect

2016-04-11 Thread Taihsiang Ho

Public bug reported:

Ubuntu Xenial daily build (built on Apr. 07)
Dell XPS (CID 201508-18805)

Steps to reproduce this bug:
prepare a live usb and boot to live desktop.
After installing the system with a live usb, the desktop shows the same issue 
as well.

Expected result:
the icon display looks good and smooth.

Actual result:
please see the attachment for screenshot.

-

More info:
14.04.4 live usb could reproduce this issue as well.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: xorg 1:7.7+13ubuntu3
ProcVersionSignature: Ubuntu 4.4.0-17.33-generic 4.4.6
Uname: Linux 4.4.0-17-generic x86_64
.tmp.unity.support.test.0:
 
ApportVersion: 2.20.1-0ubuntu1
Architecture: amd64
CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Mon Apr 11 20:46:14 2016
DistUpgraded: Fresh install
DistroCodename: xenial
DistroVariant: ubuntu
DkmsStatus:
 fwts-efi-runtime-dkms, 16.03.00, 4.4.0-17-generic, x86_64: installed
 tp-smapi, 0.41, 4.4.0-17-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GraphicsCard:
 Intel Corporation Sky Lake Integrated Graphics [8086:1926] (rev 03) (prog-if 
00 [VGA controller])
   Subsystem: Dell Skylake Integrated Graphics [1028:0704]
InstallationDate: Installed on 2016-04-08 (3 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Beta amd64 (20160407)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 004: ID 0bda:5682 Realtek Semiconductor Corp. 
 Bus 001 Device 003: ID 04f3:20d0 Elan Microelectronics Corp. 
 Bus 001 Device 002: ID 0a5c:6412 Broadcom Corp. 
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. XPS 13 9350
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-17-generic.efi.signed 
root=UUID=085b4d0f-c1e4-4c24-8e1c-b83e73e40737 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/08/2016
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.2.3
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: 
dmi:bvnDellInc.:bvr1.2.3:bd01/08/2016:svnDellInc.:pnXPS139350:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct9:cvr:
dmi.product.name: XPS 13 9350
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.12.2+16.04.20160331-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.67-1
version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.18.3-1ubuntu1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.6.1-1ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20160325-1ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2
xserver.bootTime: Mon Apr 11 20:42:37 2016
xserver.configfile: default
xserver.errors:
 Error compiling keymap (server-844CE2B1634E5169F59C82995F96DEDC6FD2D6AF)
 XKB: Couldn't compile keymap
 Error compiling keymap (server-844CE2B1634E5169F59C82995F96DEDC6FD2D6AF)
 XKB: Couldn't compile keymap
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id5194 
 vendor SHP
xserver.version: 2:1.18.3-1ubuntu1

** Affects: xorg (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug compiz-0.9 ubuntu xenial

** Attachment added: "Screenshot from 2016-04-11 20-54-52.png"
   
https://bugs.launchpad.net/bugs/1568843/+attachment/4632671/+files/Screenshot%20from%202016-04-11%2020-54-52.png

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Title:
  unity launcher icon display is incorrect

Status in xorg package in Ubuntu:
  New

Bug description:
  Ubuntu Xenial daily build (built on Apr. 07)
  Dell XPS (CID 201508-18805)

  Steps to reproduce this bug:
  prepare a live usb and boot to live desktop.
  After installing the system with a live usb, the desktop shows the same issue 
as well.

  Expected result:
  the icon display looks good and smooth.

  Actual result:
  please see the attachment for screenshot.

  -

  More info:
  14.04.4 live usb could reproduce this issue as well.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: xorg 1:7.7+13ubuntu3
  ProcVersionSignature: Ubuntu 4.4.0-17.33-generic 4.4.6
  Uname: Linux 4.4.0-17-generic x86_64
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.20.1-0ubuntu1
  Architecture: amd64
  CompizPlugins: No value set for

[Desktop-packages] [Bug 1414706] Re: [20ALCTO1WW, Realtek ALC292, Black Mic, Left][Lenovo ThinkPad X240] external mic has no sound at all

2015-04-01 Thread Taihsiang Ho

Hi Raymond,  thanks for indicating that.
The tests I have done above is tested with a ctia headset,
except the comment no.7, which using both of OMTP and CTIA.

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Title:
  [20ALCTO1WW, Realtek ALC292, Black Mic, Left][Lenovo ThinkPad X240]
  external mic has no sound at all

Status in HWE Next Project:
  Incomplete
Status in alsa-driver package in Ubuntu:
  Confirmed

Bug description:
  During this test, an error dialog was thrown, reading:

  The following mixer control(s) might be incorrectly set: 
  Mic is at 0.0%

  Mic is muted
  Please try to fix that (e g by running 
  alsamixer -D hw:PCH in a terminal) and see if that solves the problem.
  Would you like to continue troubleshooting anyway?

  However, the System Settings... - Sound UI shows the mic as not
  muted. When I tried running the alsamixer command, I saw mic and mic-
  boost were both showing 0; I cranked them up to 100, but it made no
  difference. I also tried re-running this command with the mic/mic-
  boost still set to 100 and it threw the same error.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.13.0-45.74-generic 3.13.11-ckt13
  Uname: Linux 3.13.0-45-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC1:  doctorow   2636 F pulseaudio
   /dev/snd/pcmC1D0c:   doctorow   2636 F...m pulseaudio
   /dev/snd/pcmC1D0p:   doctorow   2636 F...m pulseaudio
   /dev/snd/controlC0:  doctorow   2636 F pulseaudio
  CurrentDesktop: Unity
  Date: Mon Jan 26 16:20:49 2015
  InstallationDate: Installed on 2014-09-10 (138 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS Trusty Tahr - Release amd64 
(20140722.2)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed
  Symptom_AlsaRecordingTestStderr: a r e c o r d :   p c m _ r e a d : 2 0 3 1 
:   r e a d   e r r o r :   I n p u t / o u t p u t   e r r o r
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC1:  doctorow   2636 F pulseaudio
   /dev/snd/pcmC1D0c:   doctorow   2636 F...m pulseaudio
   /dev/snd/pcmC1D0p:   doctorow   2636 F...m pulseaudio
   /dev/snd/controlC0:  doctorow   2636 F pulseaudio
  Symptom_Jack: Black Mic, Left
  Symptom_Type: No sound at all
  Title: [20ALCTO1WW, Realtek ALC292, Black Mic, Left] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/24/2014
  dmi.bios.vendor: LENOVO
  dmi.bios.version: GIET75WW (2.25 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20ALCTO1WW
  dmi.board.vendor: LENOVO
  dmi.board.version: 0B98401 PRO
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: 
dmi:bvnLENOVO:bvrGIET75WW(2.25):bd06/24/2014:svnLENOVO:pn20ALCTO1WW:pvrThinkPadX240:rvnLENOVO:rn20ALCTO1WW:rvr0B98401PRO:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 20ALCTO1WW
  dmi.product.version: ThinkPad X240
  dmi.sys.vendor: LENOVO
  mtime.conffile..etc.modprobe.d.alsa.base.conf: 2015-01-22T13:36:22.741441

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[Desktop-packages] [Bug 1414706] Re: [20ALCTO1WW, Realtek ALC292, Black Mic, Left][Lenovo ThinkPad X240] external mic has no sound at all

2015-03-25 Thread Taihsiang Ho

could reproduce this bug on CID 201307-14019 with:
updated 14.04.1 (fresh installation and update)
kernel 3.13.0-48-generic
oem-audio-hda-daily-dkms  (0.201503250301~ubuntu14.04.1)
BIOS GIET78WW (2.28 )
(without the HDA DKMS could still reproduce the bug)

Please refer to comment38.tar.gz for alsa-info log (with dump_coef on)


** Attachment added: comment38.tar.gz
   
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1414706/+attachment/4355290/+files/comment38.tar.gz

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Title:
  [20ALCTO1WW, Realtek ALC292, Black Mic, Left][Lenovo ThinkPad X240]
  external mic has no sound at all

Status in HWE Next Project:
  Incomplete
Status in alsa-driver package in Ubuntu:
  Confirmed

Bug description:
  During this test, an error dialog was thrown, reading:

  The following mixer control(s) might be incorrectly set: 
  Mic is at 0.0%

  Mic is muted
  Please try to fix that (e g by running 
  alsamixer -D hw:PCH in a terminal) and see if that solves the problem.
  Would you like to continue troubleshooting anyway?

  However, the System Settings... - Sound UI shows the mic as not
  muted. When I tried running the alsamixer command, I saw mic and mic-
  boost were both showing 0; I cranked them up to 100, but it made no
  difference. I also tried re-running this command with the mic/mic-
  boost still set to 100 and it threw the same error.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.13.0-45.74-generic 3.13.11-ckt13
  Uname: Linux 3.13.0-45-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC1:  doctorow   2636 F pulseaudio
   /dev/snd/pcmC1D0c:   doctorow   2636 F...m pulseaudio
   /dev/snd/pcmC1D0p:   doctorow   2636 F...m pulseaudio
   /dev/snd/controlC0:  doctorow   2636 F pulseaudio
  CurrentDesktop: Unity
  Date: Mon Jan 26 16:20:49 2015
  InstallationDate: Installed on 2014-09-10 (138 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS Trusty Tahr - Release amd64 
(20140722.2)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed
  Symptom_AlsaRecordingTestStderr: a r e c o r d :   p c m _ r e a d : 2 0 3 1 
:   r e a d   e r r o r :   I n p u t / o u t p u t   e r r o r
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC1:  doctorow   2636 F pulseaudio
   /dev/snd/pcmC1D0c:   doctorow   2636 F...m pulseaudio
   /dev/snd/pcmC1D0p:   doctorow   2636 F...m pulseaudio
   /dev/snd/controlC0:  doctorow   2636 F pulseaudio
  Symptom_Jack: Black Mic, Left
  Symptom_Type: No sound at all
  Title: [20ALCTO1WW, Realtek ALC292, Black Mic, Left] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/24/2014
  dmi.bios.vendor: LENOVO
  dmi.bios.version: GIET75WW (2.25 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20ALCTO1WW
  dmi.board.vendor: LENOVO
  dmi.board.version: 0B98401 PRO
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: 
dmi:bvnLENOVO:bvrGIET75WW(2.25):bd06/24/2014:svnLENOVO:pn20ALCTO1WW:pvrThinkPadX240:rvnLENOVO:rn20ALCTO1WW:rvr0B98401PRO:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 20ALCTO1WW
  dmi.product.version: ThinkPad X240
  dmi.sys.vendor: LENOVO
  mtime.conffile..etc.modprobe.d.alsa.base.conf: 2015-01-22T13:36:22.741441

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[Desktop-packages] [Bug 1414706] Re: [20ALCTO1WW, Realtek ALC292, Black Mic, Left][Lenovo ThinkPad X240] external mic has no sound at all

2015-03-25 Thread Taihsiang Ho

I tried the configuration similar to the one in comment 29 on CID 201307-14019,
and it could reproduce this bug.

It is:
14.04.1 on 201307-14019
BIOS VERSION: GIET60WW (2.10 )
oem-audio-hda-daily-dkms 0.201503250301~ubuntu14.04.1
3.13.0-46-generic #79-Ubuntu SMP Tue Mar 10 20:06:50 UTC 2015

The relevant alsa-info log dumped when recording audio could be found in the 
attachment 
comment39.tar.gz/comment39-3.13.46-hdadkms-GIET60WW-coef-on



Besides, I tested the other configuration. 
Their alsa-info log dumped when recording audio could be found in 
comment39.tar.gz as well.
They are
3.13.0-46 with/without hda dkms, bios GIET60WW (2.10 )
3.13.0-48 with/without hda dkms, bios GIET60WW (2.10 )
and all of them could reproduce this issue.

when dumping alsa-info, the dump_coef was on if available.

** Attachment added: comment39.tar.gz
   
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1414706/+attachment/4355463/+files/comment39.tar.gz

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Title:
  [20ALCTO1WW, Realtek ALC292, Black Mic, Left][Lenovo ThinkPad X240]
  external mic has no sound at all

Status in HWE Next Project:
  Incomplete
Status in alsa-driver package in Ubuntu:
  Confirmed

Bug description:
  During this test, an error dialog was thrown, reading:

  The following mixer control(s) might be incorrectly set: 
  Mic is at 0.0%

  Mic is muted
  Please try to fix that (e g by running 
  alsamixer -D hw:PCH in a terminal) and see if that solves the problem.
  Would you like to continue troubleshooting anyway?

  However, the System Settings... - Sound UI shows the mic as not
  muted. When I tried running the alsamixer command, I saw mic and mic-
  boost were both showing 0; I cranked them up to 100, but it made no
  difference. I also tried re-running this command with the mic/mic-
  boost still set to 100 and it threw the same error.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.13.0-45.74-generic 3.13.11-ckt13
  Uname: Linux 3.13.0-45-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC1:  doctorow   2636 F pulseaudio
   /dev/snd/pcmC1D0c:   doctorow   2636 F...m pulseaudio
   /dev/snd/pcmC1D0p:   doctorow   2636 F...m pulseaudio
   /dev/snd/controlC0:  doctorow   2636 F pulseaudio
  CurrentDesktop: Unity
  Date: Mon Jan 26 16:20:49 2015
  InstallationDate: Installed on 2014-09-10 (138 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS Trusty Tahr - Release amd64 
(20140722.2)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed
  Symptom_AlsaRecordingTestStderr: a r e c o r d :   p c m _ r e a d : 2 0 3 1 
:   r e a d   e r r o r :   I n p u t / o u t p u t   e r r o r
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC1:  doctorow   2636 F pulseaudio
   /dev/snd/pcmC1D0c:   doctorow   2636 F...m pulseaudio
   /dev/snd/pcmC1D0p:   doctorow   2636 F...m pulseaudio
   /dev/snd/controlC0:  doctorow   2636 F pulseaudio
  Symptom_Jack: Black Mic, Left
  Symptom_Type: No sound at all
  Title: [20ALCTO1WW, Realtek ALC292, Black Mic, Left] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/24/2014
  dmi.bios.vendor: LENOVO
  dmi.bios.version: GIET75WW (2.25 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20ALCTO1WW
  dmi.board.vendor: LENOVO
  dmi.board.version: 0B98401 PRO
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: 
dmi:bvnLENOVO:bvrGIET75WW(2.25):bd06/24/2014:svnLENOVO:pn20ALCTO1WW:pvrThinkPadX240:rvnLENOVO:rn20ALCTO1WW:rvr0B98401PRO:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 20ALCTO1WW
  dmi.product.version: ThinkPad X240
  dmi.sys.vendor: LENOVO
  mtime.conffile..etc.modprobe.d.alsa.base.conf: 2015-01-22T13:36:22.741441

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[Desktop-packages] [Bug 1414706] Re: [20ALCTO1WW, Realtek ALC292, Black Mic, Left][Lenovo ThinkPad X240] external mic has no sound at all

The following scenarios were tested. this issue could be reproduced.

Please note for case [4] and [5] was tested with updated BIOS (GIET53WW → 
GIET78WW)
(I hasn't accessed the same BIOS revision yet)

kernel/HDA DKMS/bios - result, also info attachment

[1] 3.13.0-46, HDA DKMS (0.201502151246~ubuntu14.04.1), GIET53WW (2.01) - could 
reproduce this bug (recorded noise), 
[2] 3.13.0-46, HDA DKMS (0.201503201631~ubuntu14.04.1), GIET53WW (2.01) - could 
not enable the audio (shown as Dummy), 201307-14019_150324-02.log
[3] 3.13.0-46, without HDA DKMS, GIET53WW (2.01), GIET53WW (2.01) - could 
reproduce this bug (recorded noise), 201307-14019_150324-03.log
[4] 3.13.0-46, HDA DKMS (0.201503201631~ubuntu14.04.1), GIET78WW 2.28 - could 
not enable the audio (shown as Dummy), 201307-14019_150324-04.log
[5] 3.13.0-46, without HDA DKMS, GIET53WW (2.01), GIET78WW 2.28 - could 
reproduce this bug (recorded noise), 201307-14019_150324-05.log

in case [4] and [5], I could not access dump_coef because no such path 
/sys/module/snd_hda_codec/parameters/dump_coef
(I didn't try to access dump_coef in case [1] [2] [3] so I could not tell 
whether they are the same.)

I will test with a clean 14.04.1 installation with this updated bios
(GIET78WW 2.28) again to avoid mutiple package/dkms installation/purging
to cause a dirty environment and make sure the test quality. I will also
attach alsa-info log with dump_coef on if possible.

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Title:
  [20ALCTO1WW, Realtek ALC292, Black Mic, Left][Lenovo ThinkPad X240]
  external mic has no sound at all

Status in HWE Next Project:
  Incomplete
Status in alsa-driver package in Ubuntu:
  Confirmed

Bug description:
  During this test, an error dialog was thrown, reading:

  The following mixer control(s) might be incorrectly set: 
  Mic is at 0.0%

  Mic is muted
  Please try to fix that (e g by running 
  alsamixer -D hw:PCH in a terminal) and see if that solves the problem.
  Would you like to continue troubleshooting anyway?

  However, the System Settings... - Sound UI shows the mic as not
  muted. When I tried running the alsamixer command, I saw mic and mic-
  boost were both showing 0; I cranked them up to 100, but it made no
  difference. I also tried re-running this command with the mic/mic-
  boost still set to 100 and it threw the same error.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.13.0-45.74-generic 3.13.11-ckt13
  Uname: Linux 3.13.0-45-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC1:  doctorow   2636 F pulseaudio
   /dev/snd/pcmC1D0c:   doctorow   2636 F...m pulseaudio
   /dev/snd/pcmC1D0p:   doctorow   2636 F...m pulseaudio
   /dev/snd/controlC0:  doctorow   2636 F pulseaudio
  CurrentDesktop: Unity
  Date: Mon Jan 26 16:20:49 2015
  InstallationDate: Installed on 2014-09-10 (138 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS Trusty Tahr - Release amd64 
(20140722.2)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed
  Symptom_AlsaRecordingTestStderr: a r e c o r d :   p c m _ r e a d : 2 0 3 1 
:   r e a d   e r r o r :   I n p u t / o u t p u t   e r r o r
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC1:  doctorow   2636 F pulseaudio
   /dev/snd/pcmC1D0c:   doctorow   2636 F...m pulseaudio
   /dev/snd/pcmC1D0p:   doctorow   2636 F...m pulseaudio
   /dev/snd/controlC0:  doctorow   2636 F pulseaudio
  Symptom_Jack: Black Mic, Left
  Symptom_Type: No sound at all
  Title: [20ALCTO1WW, Realtek ALC292, Black Mic, Left] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/24/2014
  dmi.bios.vendor: LENOVO
  dmi.bios.version: GIET75WW (2.25 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20ALCTO1WW
  dmi.board.vendor: LENOVO
  dmi.board.version: 0B98401 PRO
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: 
dmi:bvnLENOVO:bvrGIET75WW(2.25):bd06/24/2014:svnLENOVO:pn20ALCTO1WW:pvrThinkPadX240:rvnLENOVO:rn20ALCTO1WW:rvr0B98401PRO:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 20ALCTO1WW
  dmi.product.version: ThinkPad X240
  dmi.sys.vendor: LENOVO
  mtime.conffile..etc.modprobe.d.alsa.base.conf: 2015-01-22T13:36:22.741441

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[Desktop-packages] [Bug 1414706] Re: [20ALCTO1WW, Realtek ALC292, Black Mic, Left][Lenovo ThinkPad X240] external mic has no sound at all

** Attachment added: 201307-14019-150324-05.log
   
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1414706/+attachment/4354387/+files/201307-14019-150324-05.log

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You received this bug notification because you are a member of Desktop
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Title:
  [20ALCTO1WW, Realtek ALC292, Black Mic, Left][Lenovo ThinkPad X240]
  external mic has no sound at all

Status in HWE Next Project:
  Incomplete
Status in alsa-driver package in Ubuntu:
  Confirmed

Bug description:
  During this test, an error dialog was thrown, reading:

  The following mixer control(s) might be incorrectly set: 
  Mic is at 0.0%

  Mic is muted
  Please try to fix that (e g by running 
  alsamixer -D hw:PCH in a terminal) and see if that solves the problem.
  Would you like to continue troubleshooting anyway?

  However, the System Settings... - Sound UI shows the mic as not
  muted. When I tried running the alsamixer command, I saw mic and mic-
  boost were both showing 0; I cranked them up to 100, but it made no
  difference. I also tried re-running this command with the mic/mic-
  boost still set to 100 and it threw the same error.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.13.0-45.74-generic 3.13.11-ckt13
  Uname: Linux 3.13.0-45-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC1:  doctorow   2636 F pulseaudio
   /dev/snd/pcmC1D0c:   doctorow   2636 F...m pulseaudio
   /dev/snd/pcmC1D0p:   doctorow   2636 F...m pulseaudio
   /dev/snd/controlC0:  doctorow   2636 F pulseaudio
  CurrentDesktop: Unity
  Date: Mon Jan 26 16:20:49 2015
  InstallationDate: Installed on 2014-09-10 (138 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS Trusty Tahr - Release amd64 
(20140722.2)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed
  Symptom_AlsaRecordingTestStderr: a r e c o r d :   p c m _ r e a d : 2 0 3 1 
:   r e a d   e r r o r :   I n p u t / o u t p u t   e r r o r
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC1:  doctorow   2636 F pulseaudio
   /dev/snd/pcmC1D0c:   doctorow   2636 F...m pulseaudio
   /dev/snd/pcmC1D0p:   doctorow   2636 F...m pulseaudio
   /dev/snd/controlC0:  doctorow   2636 F pulseaudio
  Symptom_Jack: Black Mic, Left
  Symptom_Type: No sound at all
  Title: [20ALCTO1WW, Realtek ALC292, Black Mic, Left] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/24/2014
  dmi.bios.vendor: LENOVO
  dmi.bios.version: GIET75WW (2.25 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20ALCTO1WW
  dmi.board.vendor: LENOVO
  dmi.board.version: 0B98401 PRO
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: 
dmi:bvnLENOVO:bvrGIET75WW(2.25):bd06/24/2014:svnLENOVO:pn20ALCTO1WW:pvrThinkPadX240:rvnLENOVO:rn20ALCTO1WW:rvr0B98401PRO:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 20ALCTO1WW
  dmi.product.version: ThinkPad X240
  dmi.sys.vendor: LENOVO
  mtime.conffile..etc.modprobe.d.alsa.base.conf: 2015-01-22T13:36:22.741441

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[Desktop-packages] [Bug 1414706] Re: [20ALCTO1WW, Realtek ALC292, Black Mic, Left][Lenovo ThinkPad X240] external mic has no sound at all

** Attachment added: 201307-14019-150324-04.log
   
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1414706/+attachment/4354386/+files/201307-14019-150324-04.log

-- 
You received this bug notification because you are a member of Desktop
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Title:
  [20ALCTO1WW, Realtek ALC292, Black Mic, Left][Lenovo ThinkPad X240]
  external mic has no sound at all

Status in HWE Next Project:
  Incomplete
Status in alsa-driver package in Ubuntu:
  Confirmed

Bug description:
  During this test, an error dialog was thrown, reading:

  The following mixer control(s) might be incorrectly set: 
  Mic is at 0.0%

  Mic is muted
  Please try to fix that (e g by running 
  alsamixer -D hw:PCH in a terminal) and see if that solves the problem.
  Would you like to continue troubleshooting anyway?

  However, the System Settings... - Sound UI shows the mic as not
  muted. When I tried running the alsamixer command, I saw mic and mic-
  boost were both showing 0; I cranked them up to 100, but it made no
  difference. I also tried re-running this command with the mic/mic-
  boost still set to 100 and it threw the same error.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.13.0-45.74-generic 3.13.11-ckt13
  Uname: Linux 3.13.0-45-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC1:  doctorow   2636 F pulseaudio
   /dev/snd/pcmC1D0c:   doctorow   2636 F...m pulseaudio
   /dev/snd/pcmC1D0p:   doctorow   2636 F...m pulseaudio
   /dev/snd/controlC0:  doctorow   2636 F pulseaudio
  CurrentDesktop: Unity
  Date: Mon Jan 26 16:20:49 2015
  InstallationDate: Installed on 2014-09-10 (138 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS Trusty Tahr - Release amd64 
(20140722.2)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed
  Symptom_AlsaRecordingTestStderr: a r e c o r d :   p c m _ r e a d : 2 0 3 1 
:   r e a d   e r r o r :   I n p u t / o u t p u t   e r r o r
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC1:  doctorow   2636 F pulseaudio
   /dev/snd/pcmC1D0c:   doctorow   2636 F...m pulseaudio
   /dev/snd/pcmC1D0p:   doctorow   2636 F...m pulseaudio
   /dev/snd/controlC0:  doctorow   2636 F pulseaudio
  Symptom_Jack: Black Mic, Left
  Symptom_Type: No sound at all
  Title: [20ALCTO1WW, Realtek ALC292, Black Mic, Left] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/24/2014
  dmi.bios.vendor: LENOVO
  dmi.bios.version: GIET75WW (2.25 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20ALCTO1WW
  dmi.board.vendor: LENOVO
  dmi.board.version: 0B98401 PRO
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: 
dmi:bvnLENOVO:bvrGIET75WW(2.25):bd06/24/2014:svnLENOVO:pn20ALCTO1WW:pvrThinkPadX240:rvnLENOVO:rn20ALCTO1WW:rvr0B98401PRO:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 20ALCTO1WW
  dmi.product.version: ThinkPad X240
  dmi.sys.vendor: LENOVO
  mtime.conffile..etc.modprobe.d.alsa.base.conf: 2015-01-22T13:36:22.741441

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[Desktop-packages] [Bug 1414706] Re: [20ALCTO1WW, Realtek ALC292, Black Mic, Left][Lenovo ThinkPad X240] external mic has no sound at all

** Attachment added: 201307-14019-150324-03.log
   
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1414706/+attachment/4354385/+files/201307-14019-150324-03.log

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https://bugs.launchpad.net/bugs/1414706

Title:
  [20ALCTO1WW, Realtek ALC292, Black Mic, Left][Lenovo ThinkPad X240]
  external mic has no sound at all

Status in HWE Next Project:
  Incomplete
Status in alsa-driver package in Ubuntu:
  Confirmed

Bug description:
  During this test, an error dialog was thrown, reading:

  The following mixer control(s) might be incorrectly set: 
  Mic is at 0.0%

  Mic is muted
  Please try to fix that (e g by running 
  alsamixer -D hw:PCH in a terminal) and see if that solves the problem.
  Would you like to continue troubleshooting anyway?

  However, the System Settings... - Sound UI shows the mic as not
  muted. When I tried running the alsamixer command, I saw mic and mic-
  boost were both showing 0; I cranked them up to 100, but it made no
  difference. I also tried re-running this command with the mic/mic-
  boost still set to 100 and it threw the same error.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.13.0-45.74-generic 3.13.11-ckt13
  Uname: Linux 3.13.0-45-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC1:  doctorow   2636 F pulseaudio
   /dev/snd/pcmC1D0c:   doctorow   2636 F...m pulseaudio
   /dev/snd/pcmC1D0p:   doctorow   2636 F...m pulseaudio
   /dev/snd/controlC0:  doctorow   2636 F pulseaudio
  CurrentDesktop: Unity
  Date: Mon Jan 26 16:20:49 2015
  InstallationDate: Installed on 2014-09-10 (138 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS Trusty Tahr - Release amd64 
(20140722.2)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed
  Symptom_AlsaRecordingTestStderr: a r e c o r d :   p c m _ r e a d : 2 0 3 1 
:   r e a d   e r r o r :   I n p u t / o u t p u t   e r r o r
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC1:  doctorow   2636 F pulseaudio
   /dev/snd/pcmC1D0c:   doctorow   2636 F...m pulseaudio
   /dev/snd/pcmC1D0p:   doctorow   2636 F...m pulseaudio
   /dev/snd/controlC0:  doctorow   2636 F pulseaudio
  Symptom_Jack: Black Mic, Left
  Symptom_Type: No sound at all
  Title: [20ALCTO1WW, Realtek ALC292, Black Mic, Left] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/24/2014
  dmi.bios.vendor: LENOVO
  dmi.bios.version: GIET75WW (2.25 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20ALCTO1WW
  dmi.board.vendor: LENOVO
  dmi.board.version: 0B98401 PRO
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: 
dmi:bvnLENOVO:bvrGIET75WW(2.25):bd06/24/2014:svnLENOVO:pn20ALCTO1WW:pvrThinkPadX240:rvnLENOVO:rn20ALCTO1WW:rvr0B98401PRO:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 20ALCTO1WW
  dmi.product.version: ThinkPad X240
  dmi.sys.vendor: LENOVO
  mtime.conffile..etc.modprobe.d.alsa.base.conf: 2015-01-22T13:36:22.741441

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[Desktop-packages] [Bug 1414706] Re: [20ALCTO1WW, Realtek ALC292, Black Mic, Left][Lenovo ThinkPad X240] external mic has no sound at all