[Desktop-packages] [Bug 1254092] Re: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10

2014-04-20 Thread UbUK
A quick update: I upgraded from 13.10 to 14.04 a couple of days ago. This appears to have fixed the problem. Running xinput now shows the touchpad recognised correctly as: AlpsPS/2 ALPS GlidePoint The touchpad settings are back in System Settings Mouse Touchpad and I can now (finally!!!)

[Desktop-packages] [Bug 1254092] Re: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10

2014-04-01 Thread sardonicus
Hello, just a little contrib: This bug is still present in ubuntu 14.04 beta (with a lifebook S7110). No continuous scrolling via scrolling button, just a one line scrolling per click. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to

[Desktop-packages] [Bug 1254092] Re: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10

2014-04-01 Thread Christopher M. Penalver
sardonicus, thank you for your comment. So your hardware and problem may be tracked, could you please file a new report by executing the following in a terminal: ubuntu-bug xorg Please ensure you have xdiagnose installed, and that you click the Yes button for attaching additional debugging

[Desktop-packages] [Bug 1254092] Re: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10

2014-03-29 Thread UbUK
If that is what it takes to fix this problem then yes, a backport to Saucy is what I need. However, could I confirm that when 14.04 is released I will: A) still be able to upgrade from 13.10 to 14.04? and B) The fix (backport) will still work? Are there any other implications of a backport

[Desktop-packages] [Bug 1254092] Re: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10

2014-03-29 Thread Christopher M. Penalver
UbUK, thank you for taking the time to report this bug and helping to make Ubuntu better. However, I am closing it because as per your comment https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input- synaptics/+bug/1254092/comments/35 the bug has been fixed in the latest development version

[Desktop-packages] [Bug 1254092] Re: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10

2014-03-29 Thread UbUK
Christopher, I would like this bug left open. Although you refer to my post #35 in this bug report, I did make it clear in post #35 that multiple line scrolling with the middle 4-way physical button still does not work as it previously did in 13.04. I really would like this fixing. -- You

[Desktop-packages] [Bug 1254092] Re: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10

2014-03-28 Thread Christopher M. Penalver
UbUK, regarding just the touchpad not being recognized (not how in Trusty the scrolling isn't working) would you need a backport to a release prior to Trusty, or may this be closed as Status Invalid? -- You received this bug notification because you are a member of Desktop Packages, which is

[Desktop-packages] [Bug 1254092] Re: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10

2014-03-28 Thread UbUK
Christopher, I am not 100% sure what a backport is but to try to answer your question, the touchpad stopped being recognised correctly after upgrading to 13.10 (and the scrolling stopped working correctly too). It was recognised correctly and functioned correctly in 13.04 and many previous

[Desktop-packages] [Bug 1254092] Re: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10

2014-03-28 Thread Christopher M. Penalver
UbUK, a backport is applying a fix commit to a release prior to Trusty. Given that Saucy has four months left until EOL, would you need a backport to Saucy? -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-input-synaptics in

[Desktop-packages] [Bug 1254092] Re: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10

2014-03-27 Thread UbUK
I first reported this bug in November 2013. Are we any closer to a fix? I feel as though this issue is being ignored :-( Any help to fix this annoying bug would be sincerely appreciated. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to

[Desktop-packages] [Bug 1254092] Re: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10

2014-02-08 Thread UbUK
Is anyone able to help with this? -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-input-synaptics in Ubuntu. https://bugs.launchpad.net/bugs/1254092 Title: Touchpad not recognised on Acer Aspire 5720 after upgrade to

[Desktop-packages] [Bug 1254092] Re: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10

2014-01-28 Thread UbUK
Hello again Christopher Are you able to help further with this? Bill -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-input-synaptics in Ubuntu. https://bugs.launchpad.net/bugs/1254092 Title: Touchpad not recognised on

[Desktop-packages] [Bug 1254092] Re: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10

2014-01-12 Thread Christopher M. Penalver
Please execute the following in a terminal and advise if anything changes: synclient RTCornerButton=0 synclient RBCornerButton=0 synclient VertScrollDelta=0 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-input-synaptics

[Desktop-packages] [Bug 1254092] Re: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10

2014-01-12 Thread UbUK
Executing the command as one line I get: ubuntu@ubuntu:~$ synclient RTCornerButton=0 synclient RBCornerButton=0 synclient VertScrollDelta=0 X Error of failed request: BadValue (integer parameter out of range for operation) Major opcode of failed request: 131 (XInputExtension) Minor

[Desktop-packages] [Bug 1254092] Re: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10

2014-01-12 Thread UbUK
Good morning Here is the result of the synclient command when running the Trusty live CD: ubuntu@ubuntu:~$ synclient Parameter settings: LeftEdge= 153 RightEdge = 870 TopEdge = 115 BottomEdge = 652 FingerLow

[Desktop-packages] [Bug 1254092] Re: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10

2014-01-11 Thread UbUK
Hello Christopher Yes this is still an issue in 13.10. I downloaded the latest development release to test, as requested. There is good news and bad news. The good news is that when booting from a live CD the touchpad is recognised as an ''Alps PS/2 Glidepoint'', the touchpad settings are back

[Desktop-packages] [Bug 1254092] Re: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10

2014-01-11 Thread Christopher M. Penalver
UbUK, thank you for performing the requested test. An apport-collect at this point is not necessary. However, given the bug originally reported about is solved in Trusty, the next step is to change focus to the scrolling regression. While in Trusty, could you please post to this report the

[Desktop-packages] [Bug 1254092] Re: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10

2014-01-10 Thread Christopher M. Penalver
UbUK, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com /daily-live/current/

[Desktop-packages] [Bug 1254092] Re: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10

2014-01-07 Thread UbUK
Hi Is there any chance of an update on this? It really is affecting my use of ubuntu. If this website cannot help me then could anyone point me to somewhere that might be able to help resolve this? Thank you. -- You received this bug notification because you are a member of Desktop Packages,

[Desktop-packages] [Bug 1254092] Re: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10

2013-12-28 Thread UbUK
Any update? -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-input-synaptics in Ubuntu. https://bugs.launchpad.net/bugs/1254092 Title: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10 Status in

[Desktop-packages] [Bug 1254092] Re: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10

2013-11-22 Thread Nik.Th.
Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal: apport-collect 1254092 When reporting bugs in the future please use apport by using 'ubuntu- bug' and

[Desktop-packages] [Bug 1254092] Re: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10

2013-11-22 Thread UbUK
apport information ** Tags added: apport-collected saucy ubuntu ** Description changed: After upgrading from ubuntu 13.04 to 13.10 the touchpad on my Acer Aspire 5720 laptop is no longer recognised by the kernel. Running xinput I get: ⎡ Virtual core pointer

[Desktop-packages] [Bug 1254092] Re: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10

2013-11-22 Thread Nik.Th.
Could you please add the log files from '/var/log/dist-upgrade/' to this bug report as separate attachments? Thanks in advance. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-input-synaptics in Ubuntu.

[Desktop-packages] [Bug 1254092] Re: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10

2013-11-22 Thread UbUK
** Attachment added: history.log https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+bug/1254092/+attachment/3915281/+files/history.log -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-input-synaptics

[Desktop-packages] [Bug 1254092] Re: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10

2013-11-22 Thread UbUK
** Attachment added: main.log https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+bug/1254092/+attachment/3915284/+files/main.log -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-input-synaptics in

[Desktop-packages] [Bug 1254092] Re: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10

2013-11-22 Thread UbUK
Log files from /var/log/dist-upgrade/ attached as requested. ** Attachment added: apt.log https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+bug/1254092/+attachment/3915273/+files/apt.log -- You received this bug notification because you are a member of Desktop

[Desktop-packages] [Bug 1254092] Re: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10

2013-11-22 Thread UbUK
There is another file named term.log but it is an empty file. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-input-synaptics in Ubuntu. https://bugs.launchpad.net/bugs/1254092 Title: Touchpad not recognised on Acer

[Desktop-packages] [Bug 1254092] Re: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10

2013-11-22 Thread UbUK
** Attachment added: apt-term.log https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+bug/1254092/+attachment/3915280/+files/apt-term.log -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to

[Desktop-packages] [Bug 1254092] Re: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10

2013-11-22 Thread Nik.Th.
** Changed in: xserver-xorg-input-synaptics (Ubuntu) Status: Incomplete = Confirmed -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-input-synaptics in Ubuntu. https://bugs.launchpad.net/bugs/1254092 Title: Touchpad

[Desktop-packages] [Bug 1254092] Re: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10

2013-11-22 Thread UbUK
Thank you. I guess I wait for a bug fix now? -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-input-synaptics in Ubuntu. https://bugs.launchpad.net/bugs/1254092 Title: Touchpad not recognised on Acer Aspire 5720 after

[Desktop-packages] [Bug 1254092] Re: Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10

2013-11-22 Thread Nik.Th.
You will wait for a developer to examine the logs you've attached in order to determine if this report is a bug or not. For any additional information you should provide or action you should take, you will be notified. The confirmed status was a mistake(sorry about that). Best Regards NikTh **