[Desktop-packages] [Bug 1532858] Re: [Avila] Libre office not working
Silo 13 works for me. ** Changed in: avila Milestone: ww02-2016 => ww04-2016 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/1532858 Title: [Avila] Libre office not working Status in The Avila project: In Progress Status in canonical-pocket-desktop: New Status in Libertine: Fix Committed Status in Puritine: Invalid Status in libertine package in Ubuntu: In Progress Status in libreoffice package in Ubuntu: Invalid Bug description: Launch the libre office application from puritine v0.5 in Avila, it reports "The application cannot be started. Internal Error ocurred" --- fwiw, LO in puritine v5 is launching reliably on N4 and N7 with no issues. To manage notifications about this bug go to: https://bugs.launchpad.net/avila/+bug/1532858/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1532858] Re: [Avila] Libre office not working
So, with Silo 13 installed, I can open firefox and browse to www,.ubuntu.com (after seeing the mozilla welcome page). In Libreoffice I opened Impress, and created a new (blank) presentation. Edited a slide and then saved it to Documents. I could then close libreoffice, re-open it and open the saved slide from the document picker it presented. Given the workaround, is there anything specific to check? ** Summary changed: - [Avila] Libre office not working + Some puritine packaged apps don't open on some devices ** Changed in: canonical-pocket-desktop Status: New => In Progress -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/1532858 Title: Some puritine packaged apps don't open on some devices Status in The Avila project: In Progress Status in canonical-pocket-desktop: In Progress Status in Libertine: Fix Committed Status in Puritine: Invalid Status in libertine package in Ubuntu: In Progress Status in libreoffice package in Ubuntu: Invalid Bug description: Launch the libre office application from puritine v0.5 in Avila, it reports "The application cannot be started. Internal Error ocurred" --- fwiw, LO in puritine v5 is launching reliably on N4 and N7 with no issues. To manage notifications about this bug go to: https://bugs.launchpad.net/avila/+bug/1532858/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1532858] Re: [Avila] Libre office not working
** Also affects: libertine (Ubuntu) Importance: Undecided Status: New ** Changed in: libertine (Ubuntu) Status: New => In Progress ** Changed in: libertine (Ubuntu) Importance: Undecided => Critical ** Changed in: libertine (Ubuntu) Assignee: (unassigned) => Christopher Townsend (townsend) -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/1532858 Title: [Avila] Libre office not working Status in The Avila project: In Progress Status in canonical-pocket-desktop: New Status in Libertine: Fix Committed Status in Puritine: Invalid Status in libertine package in Ubuntu: In Progress Status in libreoffice package in Ubuntu: Invalid Bug description: Launch the libre office application from puritine v0.5 in Avila, it reports "The application cannot be started. Internal Error ocurred" --- fwiw, LO in puritine v5 is launching reliably on N4 and N7 with no issues. To manage notifications about this bug go to: https://bugs.launchpad.net/avila/+bug/1532858/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1532858] Re: [Avila] Libre office not working
I need to get a silo for Libertine and then get it in the overlay PPA and then it will be picked up in an image build. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/1532858 Title: [Avila] Libre office not working Status in The Avila project: In Progress Status in canonical-pocket-desktop: New Status in Libertine: Fix Committed Status in Puritine: Invalid Status in libertine package in Ubuntu: In Progress Status in libreoffice package in Ubuntu: Invalid Bug description: Launch the libre office application from puritine v0.5 in Avila, it reports "The application cannot be started. Internal Error ocurred" --- fwiw, LO in puritine v5 is launching reliably on N4 and N7 with no issues. To manage notifications about this bug go to: https://bugs.launchpad.net/avila/+bug/1532858/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1532858] Re: [Avila] Libre office not working
ok, sounds good. can you be sure to email me a silo number when it's ready. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/1532858 Title: [Avila] Libre office not working Status in The Avila project: In Progress Status in canonical-pocket-desktop: New Status in Libertine: Fix Committed Status in Puritine: Invalid Status in libertine package in Ubuntu: In Progress Status in libreoffice package in Ubuntu: Invalid Bug description: Launch the libre office application from puritine v0.5 in Avila, it reports "The application cannot be started. Internal Error ocurred" --- fwiw, LO in puritine v5 is launching reliably on N4 and N7 with no issues. To manage notifications about this bug go to: https://bugs.launchpad.net/avila/+bug/1532858/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1532858] Re: [Avila] Libre office not working
As a temporary workaround, we need to disable seccomp when running proot. Still need to figure out why this is the case, but making a temporary fix in Libertine will take care of this. ** Also affects: libertine Importance: Undecided Status: New ** Changed in: libertine Status: New => In Progress ** Changed in: puritine Status: In Progress => Invalid ** Changed in: libreoffice (Ubuntu) Status: Opinion => Invalid ** Changed in: libertine Importance: Undecided => Critical ** Changed in: libertine Assignee: (unassigned) => Christopher Townsend (townsend) ** Branch linked: lp:~townsend/libertine/disable-seccomp ** Changed in: libertine Status: In Progress => Fix Committed -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/1532858 Title: [Avila] Libre office not working Status in The Avila project: In Progress Status in canonical-pocket-desktop: New Status in Libertine: Fix Committed Status in Puritine: Invalid Status in libreoffice package in Ubuntu: Invalid Bug description: Launch the libre office application from puritine v0.5 in Avila, it reports "The application cannot be started. Internal Error ocurred" --- fwiw, LO in puritine v5 is launching reliably on N4 and N7 with no issues. To manage notifications about this bug go to: https://bugs.launchpad.net/avila/+bug/1532858/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1532858] Re: [Avila] Libre office not working
awesome news. Which parts do we need to update to use this workaround? -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/1532858 Title: [Avila] Libre office not working Status in The Avila project: In Progress Status in canonical-pocket-desktop: New Status in Libertine: Fix Committed Status in Puritine: Invalid Status in libertine package in Ubuntu: In Progress Status in libreoffice package in Ubuntu: Invalid Bug description: Launch the libre office application from puritine v0.5 in Avila, it reports "The application cannot be started. Internal Error ocurred" --- fwiw, LO in puritine v5 is launching reliably on N4 and N7 with no issues. To manage notifications about this bug go to: https://bugs.launchpad.net/avila/+bug/1532858/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1532858] Re: [Avila] Libre office not working
Please refer below; https://pastebin.canonical.com/147503/ -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/1532858 Title: [Avila] Libre office not working Status in The Avila project: Confirmed Status in canonical-pocket-desktop: New Status in Puritine: New Status in libreoffice package in Ubuntu: Opinion Bug description: Launch the libre office application from puritine v0.5 in Avila, it reports "The application cannot be started. Internal Error ocurred" --- fwiw, LO in puritine v5 is launching reliably on N4 and N7 with no issues. To manage notifications about this bug go to: https://bugs.launchpad.net/avila/+bug/1532858/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1532858] Re: [Avila] Libre office not working
** Changed in: avila Assignee: (unassigned) => Christopher Townsend (townsend) -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/1532858 Title: [Avila] Libre office not working Status in The Avila project: Confirmed Status in canonical-pocket-desktop: New Status in Puritine: New Status in libreoffice package in Ubuntu: Opinion Bug description: Launch the libre office application from puritine v0.5 in Avila, it reports "The application cannot be started. Internal Error ocurred" --- fwiw, LO in puritine v5 is launching reliably on N4 and N7 with no issues. To manage notifications about this bug go to: https://bugs.launchpad.net/avila/+bug/1532858/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1532858] Re: [Avila] Libre office not working
After chatting w/ kgunn, I found out that the M10 is based on the aarch64 architecture whereas the Puritine chroot is made using the armhf architecture. I'm betting that some library is not liking the discrepancy in architectures. We need to test this theory by making a proper aarch64 Puritine chroot. I will find someone with hardware and help figure out how to test this theory. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/1532858 Title: [Avila] Libre office not working Status in The Avila project: Confirmed Status in canonical-pocket-desktop: New Status in Puritine: New Status in libreoffice package in Ubuntu: Opinion Bug description: Launch the libre office application from puritine v0.5 in Avila, it reports "The application cannot be started. Internal Error ocurred" --- fwiw, LO in puritine v5 is launching reliably on N4 and N7 with no issues. To manage notifications about this bug go to: https://bugs.launchpad.net/avila/+bug/1532858/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1532858] Re: [Avila] Libre office not working
I think the important parts of the log are these: [Java framework] Error in function createSettingsDocument (elements.cxx). javaldx failed! Warning: failed to read path from javaldx Searching for those types of errors generally leads to permission problems on folders. However, I've been looking at the folders and the permissions look correct, so I'm still stumped. Debugging continues... ** Changed in: puritine Status: New => In Progress ** Changed in: avila Status: Confirmed => In Progress -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/1532858 Title: [Avila] Libre office not working Status in The Avila project: In Progress Status in canonical-pocket-desktop: New Status in Puritine: In Progress Status in libreoffice package in Ubuntu: Opinion Bug description: Launch the libre office application from puritine v0.5 in Avila, it reports "The application cannot be started. Internal Error ocurred" --- fwiw, LO in puritine v5 is launching reliably on N4 and N7 with no issues. To manage notifications about this bug go to: https://bugs.launchpad.net/avila/+bug/1532858/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1532858] Re: [Avila] Libre office not working
So, I think we have finally figured out the cause of the issue. The kernel on the m10 is aarch64 as denoted by uname -a: $ uname -a Linux ubuntu-phablet 3.10.93+ #11 SMP PREEMPT Wed Jan 13 08:30:56 EST 2016 aarch64 aarch64 aarch64 GNU/Linux We use proot to call into the unprivileged Puritine chroot which intercepts syscalls. Given that proot is 32-bit armhf, the syscalls don't match up with the kernel, so they fail. For example, in this case, the mkdir() syscall is failing which is causing Libreoffice to fail in creating the user profile. We are trying to come up with a some sort of workable solution, but unfortunately due to using 32-bit armhf Ubuntu on the m10, this will not be easy and quick. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/1532858 Title: [Avila] Libre office not working Status in The Avila project: In Progress Status in canonical-pocket-desktop: New Status in Puritine: In Progress Status in libreoffice package in Ubuntu: Opinion Bug description: Launch the libre office application from puritine v0.5 in Avila, it reports "The application cannot be started. Internal Error ocurred" --- fwiw, LO in puritine v5 is launching reliably on N4 and N7 with no issues. To manage notifications about this bug go to: https://bugs.launchpad.net/avila/+bug/1532858/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1532858] Re: [Avila] Libre office not working
After doing some debugging on an M10, I'm pretty sure this isn't an arch issue as the arch Ubuntu uses is armhf. More debugging to do to figure out what might be causing this. I'm also pretty sure the pango warnings in the logs are benign. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/1532858 Title: [Avila] Libre office not working Status in The Avila project: Confirmed Status in canonical-pocket-desktop: New Status in Puritine: New Status in libreoffice package in Ubuntu: Opinion Bug description: Launch the libre office application from puritine v0.5 in Avila, it reports "The application cannot be started. Internal Error ocurred" --- fwiw, LO in puritine v5 is launching reliably on N4 and N7 with no issues. To manage notifications about this bug go to: https://bugs.launchpad.net/avila/+bug/1532858/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1532858] Re: [Avila] Libre office not working
@Chunsang, Please help to capture the log from M10 for the debug, thanks. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/1532858 Title: [Avila] Libre office not working Status in The Avila project: Confirmed Status in canonical-pocket-desktop: New Status in Puritine: New Status in libreoffice package in Ubuntu: Opinion Bug description: Launch the libre office application from puritine v0.5 in Avila, it reports "The application cannot be started. Internal Error ocurred" --- fwiw, LO in puritine v5 is launching reliably on N4 and N7 with no issues. To manage notifications about this bug go to: https://bugs.launchpad.net/avila/+bug/1532858/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1532858] Re: [Avila] Libre office not working
Could you please provide ~/.cache/upstart/application-legacy- puritine_libreoffice-startcenter_0.0-.log? -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/1532858 Title: [Avila] Libre office not working Status in The Avila project: Confirmed Status in canonical-pocket-desktop: New Status in Puritine: New Status in libreoffice package in Ubuntu: Opinion Bug description: Launch the libre office application from puritine v0.5 in Avila, it reports "The application cannot be started. Internal Error ocurred" --- fwiw, LO in puritine v5 is launching reliably on N4 and N7 with no issues. To manage notifications about this bug go to: https://bugs.launchpad.net/avila/+bug/1532858/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1532858] Re: [Avila] Libre office not working
Default debug instructions (escalation order): 1/ start Libreoffice from shell 2/ start /usr/lib/libreoffice/program/soffice.bin directly 3/ strace /usr/lib/libreoffice/program/soffice.bin 4/ apt install libreoffice-dbg && gdb /usr/lib/libreoffice/program/soffice.bin -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/1532858 Title: [Avila] Libre office not working Status in The Avila project: Confirmed Status in canonical-pocket-desktop: New Status in Puritine: New Status in libreoffice package in Ubuntu: Opinion Bug description: Launch the libre office application from puritine v0.5 in Avila, it reports "The application cannot be started. Internal Error ocurred" --- fwiw, LO in puritine v5 is launching reliably on N4 and N7 with no issues. To manage notifications about this bug go to: https://bugs.launchpad.net/avila/+bug/1532858/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1532858] Re: [Avila] Libre office not working
adding Björn in case he might also have ideas how to debug. @Chris/Björn - since neither of you have devices, but this works on n4/n7, can you outline some debug instructions for Victor's team to follow? ** Description changed: - Launch the libre office application from puritine v0.5 in Avila, it - reports "The application cannot be started. Internal Error ocurred" + Launch the libre office application from puritine v0.5 in Avila, it reports "The application cannot be started. Internal Error ocurred" + --- + fwiw, LO in puritine v5 is launching reliably on N4 and N7 with no issues. ** Changed in: puritine Importance: Undecided => Critical ** Changed in: canonical-pocket-desktop Importance: Undecided => Critical ** Changed in: puritine Assignee: (unassigned) => Christopher Townsend (townsend) ** Changed in: canonical-pocket-desktop Assignee: (unassigned) => kevin gunn (kgunn72) ** Also affects: libreoffice (Ubuntu) Importance: Undecided Status: New ** Changed in: libreoffice (Ubuntu) Status: New => Opinion ** Changed in: libreoffice (Ubuntu) Assignee: (unassigned) => Björn Michaelsen (bjoern-michaelsen) -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/1532858 Title: [Avila] Libre office not working Status in The Avila project: Confirmed Status in canonical-pocket-desktop: New Status in Puritine: New Status in libreoffice package in Ubuntu: Opinion Bug description: Launch the libre office application from puritine v0.5 in Avila, it reports "The application cannot be started. Internal Error ocurred" --- fwiw, LO in puritine v5 is launching reliably on N4 and N7 with no issues. To manage notifications about this bug go to: https://bugs.launchpad.net/avila/+bug/1532858/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1532858] Re: [Avila] Libre office not working
** Changed in: avila Milestone: ww04-2016 => ww02-2016 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/1532858 Title: [Avila] Libre office not working Status in The Avila project: Confirmed Status in canonical-pocket-desktop: New Status in Puritine: New Status in libreoffice package in Ubuntu: Opinion Bug description: Launch the libre office application from puritine v0.5 in Avila, it reports "The application cannot be started. Internal Error ocurred" --- fwiw, LO in puritine v5 is launching reliably on N4 and N7 with no issues. To manage notifications about this bug go to: https://bugs.launchpad.net/avila/+bug/1532858/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1532858] Re: [Avila] Libre office not working
** Changed in: avila Milestone: None => ww04-2016 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/1532858 Title: [Avila] Libre office not working Status in The Avila project: Confirmed Status in canonical-pocket-desktop: New Status in Puritine: New Status in libreoffice package in Ubuntu: Opinion Bug description: Launch the libre office application from puritine v0.5 in Avila, it reports "The application cannot be started. Internal Error ocurred" --- fwiw, LO in puritine v5 is launching reliably on N4 and N7 with no issues. To manage notifications about this bug go to: https://bugs.launchpad.net/avila/+bug/1532858/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1532858] Re: [Avila] Libre office not working
** Tags added: ue -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/1532858 Title: [Avila] Libre office not working Status in The Avila project: Confirmed Status in canonical-pocket-desktop: New Status in Puritine: New Status in libreoffice package in Ubuntu: Opinion Bug description: Launch the libre office application from puritine v0.5 in Avila, it reports "The application cannot be started. Internal Error ocurred" --- fwiw, LO in puritine v5 is launching reliably on N4 and N7 with no issues. To manage notifications about this bug go to: https://bugs.launchpad.net/avila/+bug/1532858/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
