Public bug reported:
No sound from external microphone on headset. Work well in windows.
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.4.0-15.31-generic 4.4.6
Uname: Linux 4.4.0-15-generic x86_64
ApportVersion: 2.20-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ubuntu 2273 F.... pulseaudio
/dev/snd/pcmC1D0p: ubuntu 2273 F...m pulseaudio
/dev/snd/controlC1: ubuntu 2273 F.... pulseaudio
CasperVersion: 1.368
CurrentDesktop: Unity
Date: Thu Mar 31 06:18:30 2016
LiveMediaBuild: Ubuntu 16.04 LTS "Xenial Xerus" - Beta amd64 (20160323)
PackageArchitecture: all
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ubuntu 2273 F.... pulseaudio
/dev/snd/controlC1: ubuntu 2273 F.... pulseaudio
Symptom_Type: No sound at all
Title: [HDA-Intel - HDA Intel PCH, recording] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/06/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: N551JM.204
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: N551JM
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrN551JM.204:bd10/06/2014:svnASUSTeKCOMPUTERINC.:pnN551JM:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnN551JM:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: N551JM
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug xenial
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Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1564252
Title:
[HDA-Intel - HDA Intel PCH, recording] No sound from external
microphone on headset
Status in alsa-driver package in Ubuntu:
New
Bug description:
No sound from external microphone on headset. Work well in windows.
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.4.0-15.31-generic 4.4.6
Uname: Linux 4.4.0-15-generic x86_64
ApportVersion: 2.20-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ubuntu 2273 F.... pulseaudio
/dev/snd/pcmC1D0p: ubuntu 2273 F...m pulseaudio
/dev/snd/controlC1: ubuntu 2273 F.... pulseaudio
CasperVersion: 1.368
CurrentDesktop: Unity
Date: Thu Mar 31 06:18:30 2016
LiveMediaBuild: Ubuntu 16.04 LTS "Xenial Xerus" - Beta amd64 (20160323)
PackageArchitecture: all
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ubuntu 2273 F.... pulseaudio
/dev/snd/controlC1: ubuntu 2273 F.... pulseaudio
Symptom_Type: No sound at all
Title: [HDA-Intel - HDA Intel PCH, recording] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/06/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: N551JM.204
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: N551JM
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrN551JM.204:bd10/06/2014:svnASUSTeKCOMPUTERINC.:pnN551JM:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnN551JM:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: N551JM
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
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