[Desktop-packages] [Bug 1663647] Re: cannot add printer
[Expired for cups (Ubuntu) because there has been no activity for 60 days.] ** Changed in: cups (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1663647 Title: cannot add printer Status in cups package in Ubuntu: Expired Bug description: Terminal log follows neil@neil-Latitude-D630:~$ lsmod | grep usb usbhid 49152 0 hid 118784 2 hid_generic,usbhid neil@neil-Latitude-D630:~$ tail -f /var/log/syslog Feb 10 15:02:17 neil-Latitude-D630 avahi-daemon[960]: Registering new address record for fe80::221:5cff:fe6f:bbe5 on wlp12s0.*. Feb 10 15:03:08 neil-Latitude-D630 wpa_supplicant[1147]: wlp12s0: WPA: Group rekeying completed with 58:98:35:15:e9:b9 [GTK=TKIP] Feb 10 15:03:16 neil-Latitude-D630 systemd-timesyncd[463]: Synchronized to time server 91.189.94.4:123 (ntp.ubuntu.com). Feb 10 15:03:16 neil-Latitude-D630 systemd[1581]: Time has been changed Feb 10 15:03:16 neil-Latitude-D630 systemd[1]: Time has been changed Feb 10 15:03:16 neil-Latitude-D630 systemd[1]: snapd.refresh.timer: Adding 5h 11min 5.412159s random time. Feb 10 15:03:16 neil-Latitude-D630 systemd[1]: apt-daily.timer: Adding 50min 41.219140s random time. Feb 10 15:13:09 neil-Latitude-D630 wpa_supplicant[1147]: wlp12s0: WPA: Group rekeying completed with 58:98:35:15:e9:b9 [GTK=TKIP] Feb 10 15:17:01 neil-Latitude-D630 CRON[15040]: (root) CMD ( cd / && run-parts --report /etc/cron.hourly) Feb 10 15:23:09 neil-Latitude-D630 wpa_supplicant[1147]: wlp12s0: WPA: Group rekeying completed with 58:98:35:15:e9:b9 [GTK=TKIP] Feb 10 15:41:10 neil-Latitude-D630 kernel: [17268.068213] usb 2-4: new high-speed USB device number 4 using ehci-pci Feb 10 15:41:10 neil-Latitude-D630 kernel: [17268.202919] usb 2-4: New USB device found, idVendor=04a9, idProduct=10d3 Feb 10 15:41:10 neil-Latitude-D630 kernel: [17268.202928] usb 2-4: New USB device strings: Mfr=1, Product=2, SerialNumber=3 Feb 10 15:41:10 neil-Latitude-D630 kernel: [17268.202934] usb 2-4: Product: iP2700 series Feb 10 15:41:10 neil-Latitude-D630 kernel: [17268.202938] usb 2-4: Manufacturer: Canon Feb 10 15:41:10 neil-Latitude-D630 kernel: [17268.202943] usb 2-4: SerialNumber: 234517 Feb 10 15:33:09 neil-Latitude-D630 wpa_supplicant[1147]: wlp12s0: WPA: Group rekeying completed with 58:98:35:15:e9:b9 [GTK=TKIP] Feb 10 15:41:10 neil-Latitude-D630 mtp-probe: checking bus 2, device 4: "/sys/devices/pci:00/:00:1d.7/usb2/2-4" Feb 10 15:41:10 neil-Latitude-D630 mtp-probe: bus: 2, device: 4 was not an MTP device Feb 10 15:41:11 neil-Latitude-D630 systemd[1]: Created slice system-udev\x2dconfigure\x2dprinter.slice. Feb 10 15:41:11 neil-Latitude-D630 systemd[1]: Starting Automatic USB/Bluetooth printer setup (-devices-pci:00-:00:1d.7-usb2-2\x2d4)... Feb 10 15:41:11 neil-Latitude-D630 systemd[1]: Started CUPS Scheduler. Feb 10 15:41:11 neil-Latitude-D630 systemd[1]: Reached target Printer. Feb 10 15:41:11 neil-Latitude-D630 kernel: [17269.076606] usblp 2-4:1.0: usblp0: USB Bidirectional printer dev 4 if 0 alt 0 proto 2 vid 0x04A9 pid 0x10D3 Feb 10 15:41:11 neil-Latitude-D630 kernel: [17269.076648] usbcore: registered new interface driver usblp Feb 10 15:41:11 neil-Latitude-D630 udev-configure-printer[15223]: add /devices/pci:00/:00:1d.7/usb2/2-4 Feb 10 15:41:11 neil-Latitude-D630 udev-configure-printer[15223]: device devpath is /devices/pci:00/:00:1d.7/usb2/2-4 Feb 10 15:41:11 neil-Latitude-D630 udev-configure-printer[15223]: MFG:Canon MDL:iP2700 series SERN:- serial:234517 Feb 10 15:41:12 neil-Latitude-D630 kernel: [17269.577898] audit: type=1400 audit(1486741272.103:36): apparmor="DENIED" operation="sendmsg" profile="/usr/sbin/cupsd" name="/run/systemd/journal/socket" pid=15225 comm="cupsd" requested_mask="w" denied_mask="w" fsuid=0 ouid=0 Feb 10 15:41:12 neil-Latitude-D630 systemd[1]: cups.service: Main process exited, code=exited, status=1/FAILURE Feb 10 15:41:12 neil-Latitude-D630 systemd[1]: cups.service: Unit entered failed state. Feb 10 15:41:12 neil-Latitude-D630 systemd[1]: cups.service: Failed with result 'exit-code'. Feb 10 15:41:17 neil-Latitude-D630 udev-configure-printer[15223]: failed to connect to CUPS server; giving up Feb 10 15:41:17 neil-Latitude-D630 systemd[1]: udev-configure-printer@-devices-pci:00-:00:1d.7-usb2-2\x2d4.service: Control process exited, code=exited status=1 Feb 10 15:41:17 neil-Latitude-D630 systemd[1]: Failed to start Automatic USB/Bluetooth printer setup (-devices-pci:00-:00:1d.7-usb2-2\x2d4). Feb 10 15:41:17 neil-Latitude-D630 systemd[1]: udev-configure-printer@-devices-pci:00-:00:1d.7-usb2-2\x2d4.service: Unit entered failed state. Feb 10 15:41:17 neil-Latitude-D630 systemd[1]:
[Desktop-packages] [Bug 1663647] Re: cannot add printer
** Tags removed: apparmor -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1663647 Title: cannot add printer Status in cups package in Ubuntu: Incomplete Bug description: Terminal log follows neil@neil-Latitude-D630:~$ lsmod | grep usb usbhid 49152 0 hid 118784 2 hid_generic,usbhid neil@neil-Latitude-D630:~$ tail -f /var/log/syslog Feb 10 15:02:17 neil-Latitude-D630 avahi-daemon[960]: Registering new address record for fe80::221:5cff:fe6f:bbe5 on wlp12s0.*. Feb 10 15:03:08 neil-Latitude-D630 wpa_supplicant[1147]: wlp12s0: WPA: Group rekeying completed with 58:98:35:15:e9:b9 [GTK=TKIP] Feb 10 15:03:16 neil-Latitude-D630 systemd-timesyncd[463]: Synchronized to time server 91.189.94.4:123 (ntp.ubuntu.com). Feb 10 15:03:16 neil-Latitude-D630 systemd[1581]: Time has been changed Feb 10 15:03:16 neil-Latitude-D630 systemd[1]: Time has been changed Feb 10 15:03:16 neil-Latitude-D630 systemd[1]: snapd.refresh.timer: Adding 5h 11min 5.412159s random time. Feb 10 15:03:16 neil-Latitude-D630 systemd[1]: apt-daily.timer: Adding 50min 41.219140s random time. Feb 10 15:13:09 neil-Latitude-D630 wpa_supplicant[1147]: wlp12s0: WPA: Group rekeying completed with 58:98:35:15:e9:b9 [GTK=TKIP] Feb 10 15:17:01 neil-Latitude-D630 CRON[15040]: (root) CMD ( cd / && run-parts --report /etc/cron.hourly) Feb 10 15:23:09 neil-Latitude-D630 wpa_supplicant[1147]: wlp12s0: WPA: Group rekeying completed with 58:98:35:15:e9:b9 [GTK=TKIP] Feb 10 15:41:10 neil-Latitude-D630 kernel: [17268.068213] usb 2-4: new high-speed USB device number 4 using ehci-pci Feb 10 15:41:10 neil-Latitude-D630 kernel: [17268.202919] usb 2-4: New USB device found, idVendor=04a9, idProduct=10d3 Feb 10 15:41:10 neil-Latitude-D630 kernel: [17268.202928] usb 2-4: New USB device strings: Mfr=1, Product=2, SerialNumber=3 Feb 10 15:41:10 neil-Latitude-D630 kernel: [17268.202934] usb 2-4: Product: iP2700 series Feb 10 15:41:10 neil-Latitude-D630 kernel: [17268.202938] usb 2-4: Manufacturer: Canon Feb 10 15:41:10 neil-Latitude-D630 kernel: [17268.202943] usb 2-4: SerialNumber: 234517 Feb 10 15:33:09 neil-Latitude-D630 wpa_supplicant[1147]: wlp12s0: WPA: Group rekeying completed with 58:98:35:15:e9:b9 [GTK=TKIP] Feb 10 15:41:10 neil-Latitude-D630 mtp-probe: checking bus 2, device 4: "/sys/devices/pci:00/:00:1d.7/usb2/2-4" Feb 10 15:41:10 neil-Latitude-D630 mtp-probe: bus: 2, device: 4 was not an MTP device Feb 10 15:41:11 neil-Latitude-D630 systemd[1]: Created slice system-udev\x2dconfigure\x2dprinter.slice. Feb 10 15:41:11 neil-Latitude-D630 systemd[1]: Starting Automatic USB/Bluetooth printer setup (-devices-pci:00-:00:1d.7-usb2-2\x2d4)... Feb 10 15:41:11 neil-Latitude-D630 systemd[1]: Started CUPS Scheduler. Feb 10 15:41:11 neil-Latitude-D630 systemd[1]: Reached target Printer. Feb 10 15:41:11 neil-Latitude-D630 kernel: [17269.076606] usblp 2-4:1.0: usblp0: USB Bidirectional printer dev 4 if 0 alt 0 proto 2 vid 0x04A9 pid 0x10D3 Feb 10 15:41:11 neil-Latitude-D630 kernel: [17269.076648] usbcore: registered new interface driver usblp Feb 10 15:41:11 neil-Latitude-D630 udev-configure-printer[15223]: add /devices/pci:00/:00:1d.7/usb2/2-4 Feb 10 15:41:11 neil-Latitude-D630 udev-configure-printer[15223]: device devpath is /devices/pci:00/:00:1d.7/usb2/2-4 Feb 10 15:41:11 neil-Latitude-D630 udev-configure-printer[15223]: MFG:Canon MDL:iP2700 series SERN:- serial:234517 Feb 10 15:41:12 neil-Latitude-D630 kernel: [17269.577898] audit: type=1400 audit(1486741272.103:36): apparmor="DENIED" operation="sendmsg" profile="/usr/sbin/cupsd" name="/run/systemd/journal/socket" pid=15225 comm="cupsd" requested_mask="w" denied_mask="w" fsuid=0 ouid=0 Feb 10 15:41:12 neil-Latitude-D630 systemd[1]: cups.service: Main process exited, code=exited, status=1/FAILURE Feb 10 15:41:12 neil-Latitude-D630 systemd[1]: cups.service: Unit entered failed state. Feb 10 15:41:12 neil-Latitude-D630 systemd[1]: cups.service: Failed with result 'exit-code'. Feb 10 15:41:17 neil-Latitude-D630 udev-configure-printer[15223]: failed to connect to CUPS server; giving up Feb 10 15:41:17 neil-Latitude-D630 systemd[1]: udev-configure-printer@-devices-pci:00-:00:1d.7-usb2-2\x2d4.service: Control process exited, code=exited status=1 Feb 10 15:41:17 neil-Latitude-D630 systemd[1]: Failed to start Automatic USB/Bluetooth printer setup (-devices-pci:00-:00:1d.7-usb2-2\x2d4). Feb 10 15:41:17 neil-Latitude-D630 systemd[1]: udev-configure-printer@-devices-pci:00-:00:1d.7-usb2-2\x2d4.service: Unit entered failed state. Feb 10 15:41:17 neil-Latitude-D630 systemd[1]: udev-configure-printer@-devices-pci:00-:00:1d.7-usb2-2\x2d4.service: Failed with result 'exit-code'. ^C
[Desktop-packages] [Bug 1663647] Re: cannot add printer
Please follow the instructions of the section "CUPS error_log" on https://wiki.ubuntu.com/DebuggingPrintingProblems. We need the error_log of the time starting from when you plug-in your USB printer until the time when the errors appear in /ver/log/syslog. ** Changed in: cups (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1663647 Title: cannot add printer Status in cups package in Ubuntu: Incomplete Bug description: Terminal log follows neil@neil-Latitude-D630:~$ lsmod | grep usb usbhid 49152 0 hid 118784 2 hid_generic,usbhid neil@neil-Latitude-D630:~$ tail -f /var/log/syslog Feb 10 15:02:17 neil-Latitude-D630 avahi-daemon[960]: Registering new address record for fe80::221:5cff:fe6f:bbe5 on wlp12s0.*. Feb 10 15:03:08 neil-Latitude-D630 wpa_supplicant[1147]: wlp12s0: WPA: Group rekeying completed with 58:98:35:15:e9:b9 [GTK=TKIP] Feb 10 15:03:16 neil-Latitude-D630 systemd-timesyncd[463]: Synchronized to time server 91.189.94.4:123 (ntp.ubuntu.com). Feb 10 15:03:16 neil-Latitude-D630 systemd[1581]: Time has been changed Feb 10 15:03:16 neil-Latitude-D630 systemd[1]: Time has been changed Feb 10 15:03:16 neil-Latitude-D630 systemd[1]: snapd.refresh.timer: Adding 5h 11min 5.412159s random time. Feb 10 15:03:16 neil-Latitude-D630 systemd[1]: apt-daily.timer: Adding 50min 41.219140s random time. Feb 10 15:13:09 neil-Latitude-D630 wpa_supplicant[1147]: wlp12s0: WPA: Group rekeying completed with 58:98:35:15:e9:b9 [GTK=TKIP] Feb 10 15:17:01 neil-Latitude-D630 CRON[15040]: (root) CMD ( cd / && run-parts --report /etc/cron.hourly) Feb 10 15:23:09 neil-Latitude-D630 wpa_supplicant[1147]: wlp12s0: WPA: Group rekeying completed with 58:98:35:15:e9:b9 [GTK=TKIP] Feb 10 15:41:10 neil-Latitude-D630 kernel: [17268.068213] usb 2-4: new high-speed USB device number 4 using ehci-pci Feb 10 15:41:10 neil-Latitude-D630 kernel: [17268.202919] usb 2-4: New USB device found, idVendor=04a9, idProduct=10d3 Feb 10 15:41:10 neil-Latitude-D630 kernel: [17268.202928] usb 2-4: New USB device strings: Mfr=1, Product=2, SerialNumber=3 Feb 10 15:41:10 neil-Latitude-D630 kernel: [17268.202934] usb 2-4: Product: iP2700 series Feb 10 15:41:10 neil-Latitude-D630 kernel: [17268.202938] usb 2-4: Manufacturer: Canon Feb 10 15:41:10 neil-Latitude-D630 kernel: [17268.202943] usb 2-4: SerialNumber: 234517 Feb 10 15:33:09 neil-Latitude-D630 wpa_supplicant[1147]: wlp12s0: WPA: Group rekeying completed with 58:98:35:15:e9:b9 [GTK=TKIP] Feb 10 15:41:10 neil-Latitude-D630 mtp-probe: checking bus 2, device 4: "/sys/devices/pci:00/:00:1d.7/usb2/2-4" Feb 10 15:41:10 neil-Latitude-D630 mtp-probe: bus: 2, device: 4 was not an MTP device Feb 10 15:41:11 neil-Latitude-D630 systemd[1]: Created slice system-udev\x2dconfigure\x2dprinter.slice. Feb 10 15:41:11 neil-Latitude-D630 systemd[1]: Starting Automatic USB/Bluetooth printer setup (-devices-pci:00-:00:1d.7-usb2-2\x2d4)... Feb 10 15:41:11 neil-Latitude-D630 systemd[1]: Started CUPS Scheduler. Feb 10 15:41:11 neil-Latitude-D630 systemd[1]: Reached target Printer. Feb 10 15:41:11 neil-Latitude-D630 kernel: [17269.076606] usblp 2-4:1.0: usblp0: USB Bidirectional printer dev 4 if 0 alt 0 proto 2 vid 0x04A9 pid 0x10D3 Feb 10 15:41:11 neil-Latitude-D630 kernel: [17269.076648] usbcore: registered new interface driver usblp Feb 10 15:41:11 neil-Latitude-D630 udev-configure-printer[15223]: add /devices/pci:00/:00:1d.7/usb2/2-4 Feb 10 15:41:11 neil-Latitude-D630 udev-configure-printer[15223]: device devpath is /devices/pci:00/:00:1d.7/usb2/2-4 Feb 10 15:41:11 neil-Latitude-D630 udev-configure-printer[15223]: MFG:Canon MDL:iP2700 series SERN:- serial:234517 Feb 10 15:41:12 neil-Latitude-D630 kernel: [17269.577898] audit: type=1400 audit(1486741272.103:36): apparmor="DENIED" operation="sendmsg" profile="/usr/sbin/cupsd" name="/run/systemd/journal/socket" pid=15225 comm="cupsd" requested_mask="w" denied_mask="w" fsuid=0 ouid=0 Feb 10 15:41:12 neil-Latitude-D630 systemd[1]: cups.service: Main process exited, code=exited, status=1/FAILURE Feb 10 15:41:12 neil-Latitude-D630 systemd[1]: cups.service: Unit entered failed state. Feb 10 15:41:12 neil-Latitude-D630 systemd[1]: cups.service: Failed with result 'exit-code'. Feb 10 15:41:17 neil-Latitude-D630 udev-configure-printer[15223]: failed to connect to CUPS server; giving up Feb 10 15:41:17 neil-Latitude-D630 systemd[1]: udev-configure-printer@-devices-pci:00-:00:1d.7-usb2-2\x2d4.service: Control process exited, code=exited status=1 Feb 10 15:41:17 neil-Latitude-D630 systemd[1]: Failed to start Automatic USB/Bluetooth printer setup (-devices-pci:00-:00:1d.7-usb2-2\x2d4). Feb 10 15:41:17 neil-Latitude-D630 systemd[1]:
