Public bug reported: No sound at all from internal speakers. No microphone capabilities.
ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.13.0-17.20-generic 4.13.8 Uname: Linux 4.13.0-17-generic x86_64 ApportVersion: 2.20.7-0ubuntu3.5 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: jamie 7177 F.... pulseaudio /dev/snd/pcmC0D0p: jamie 12299 F...m speaker-test /dev/snd/controlC0: jamie 7177 F.... pulseaudio CurrentDesktop: ubuntu:GNOME Date: Fri Dec 1 16:06:41 2017 InstallationDate: Installed on 2017-11-19 (11 days ago) InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingPlaybackStderr: o p e n ( ) : N o s u c h f i l e o r d i r e c t o r y Symptom_AlsaRecordingTest: ALSA recording test through plughw:Audio failed Symptom_AlsaRecordingTestStderr: a r e c o r d : m a i n : 7 8 8 : a u d i o o p e n e r r o r : N o s u c h f i l e o r d i r e c t o r y Symptom_Card: bytcht-nocodec - bytcht-nocodec Symptom_Type: No sound at all Title: [HdmiLpeAudio - Intel HDMI/DP LPE Audio, recording] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/01/2016 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E200HA.300 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: E200HA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE200HA.300:bd06/01/2016:svnASUSTeKCOMPUTERINC.:pnE200HA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnE200HA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: E dmi.product.name: E200HA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. ** Affects: alsa-driver (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug artful wayland-session -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1735773 Title: [HdmiLpeAudio - Intel HDMI/DP LPE Audio, recording] No sound at all Status in alsa-driver package in Ubuntu: New Bug description: No sound at all from internal speakers. No microphone capabilities. ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.13.0-17.20-generic 4.13.8 Uname: Linux 4.13.0-17-generic x86_64 ApportVersion: 2.20.7-0ubuntu3.5 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: jamie 7177 F.... pulseaudio /dev/snd/pcmC0D0p: jamie 12299 F...m speaker-test /dev/snd/controlC0: jamie 7177 F.... pulseaudio CurrentDesktop: ubuntu:GNOME Date: Fri Dec 1 16:06:41 2017 InstallationDate: Installed on 2017-11-19 (11 days ago) InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingPlaybackStderr: o p e n ( ) : N o s u c h f i l e o r d i r e c t o r y Symptom_AlsaRecordingTest: ALSA recording test through plughw:Audio failed Symptom_AlsaRecordingTestStderr: a r e c o r d : m a i n : 7 8 8 : a u d i o o p e n e r r o r : N o s u c h f i l e o r d i r e c t o r y Symptom_Card: bytcht-nocodec - bytcht-nocodec Symptom_Type: No sound at all Title: [HdmiLpeAudio - Intel HDMI/DP LPE Audio, recording] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/01/2016 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E200HA.300 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: E200HA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE200HA.300:bd06/01/2016:svnASUSTeKCOMPUTERINC.:pnE200HA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnE200HA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: E dmi.product.name: E200HA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1735773/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp