Public bug reported:
When I run from USB stick, speakers work. When I run from install on
HD, speaker doesn't work, but headphones work.
If I right click above speaker icon (volume control), speakers work as
long as button is held down and pointer isn't moved. Speaker stops
working upon release of right button.
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.13.0-32.35~16.04.1-generic 4.13.13
Uname: Linux 4.13.0-32-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.15
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC1D0c: frank 1536 F...m pulseaudio
/dev/snd/controlC1: frank 1536 F.... pulseaudio
/dev/snd/controlC0: frank 1536 F.... pulseaudio
CurrentDesktop: Unity
Date: Thu Feb 22 01:19:15 2018
InstallationDate: Installed on 2018-02-20 (2 days ago)
InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Speaker, Internal
Symptom_Type: None of the above
Title: [HP Pavilion 15 Notebook PC, Realtek ALC3241, Speaker, Internal]
Playback problem
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/02/2015
dmi.bios.vendor: Insyde
dmi.bios.version: F.36
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 2293
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 78.21
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnInsyde:bvrF.36:bd02/02/2015:svnHewlett-Packard:pnHPPavilion15NotebookPC:pvr0971120002405F10000620180:rvnHewlett-Packard:rn2293:rvr78.21:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.family: 103C_5335KV G=N L=CON B=HP S=PAV X=Null
dmi.product.name: HP Pavilion 15 Notebook PC
dmi.product.version: 0971120002405F10000620180
dmi.sys.vendor: Hewlett-Packard
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug xenial
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https://bugs.launchpad.net/bugs/1750977
Title:
HP Pavilion 16.04.3 Speaker works when run off USB stick, but speaker
doesn't work when run from HD install
Status in alsa-driver package in Ubuntu:
New
Bug description:
When I run from USB stick, speakers work. When I run from install on
HD, speaker doesn't work, but headphones work.
If I right click above speaker icon (volume control), speakers work as
long as button is held down and pointer isn't moved. Speaker stops
working upon release of right button.
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.13.0-32.35~16.04.1-generic 4.13.13
Uname: Linux 4.13.0-32-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.15
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC1D0c: frank 1536 F...m pulseaudio
/dev/snd/controlC1: frank 1536 F.... pulseaudio
/dev/snd/controlC0: frank 1536 F.... pulseaudio
CurrentDesktop: Unity
Date: Thu Feb 22 01:19:15 2018
InstallationDate: Installed on 2018-02-20 (2 days ago)
InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64
(20170801)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Speaker, Internal
Symptom_Type: None of the above
Title: [HP Pavilion 15 Notebook PC, Realtek ALC3241, Speaker, Internal]
Playback problem
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/02/2015
dmi.bios.vendor: Insyde
dmi.bios.version: F.36
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 2293
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 78.21
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnInsyde:bvrF.36:bd02/02/2015:svnHewlett-Packard:pnHPPavilion15NotebookPC:pvr0971120002405F10000620180:rvnHewlett-Packard:rn2293:rvr78.21:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.family: 103C_5335KV G=N L=CON B=HP S=PAV X=Null
dmi.product.name: HP Pavilion 15 Notebook PC
dmi.product.version: 0971120002405F10000620180
dmi.sys.vendor: Hewlett-Packard
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