[Desktop-packages] [Bug 1754425] Re: Lots of pcieport and nvme kernel errors - system non-responsive
[Expired for linux (Ubuntu) because there has been no activity for 60 days.] ** Changed in: linux (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1754425 Title: Lots of pcieport and nvme kernel errors - system non-responsive Status in gnome-shell package in Ubuntu: Invalid Status in linux package in Ubuntu: Expired Bug description: If I open the lid, it seems that the computer flat-out doesn't wake up. HOWEVER, if I wait patiently more than 20 seconds, and press (not hold) the power button, SOMETIMES, the computer will "snap out of it" and come back to my desktop. Although RAM is 25% used, and CPU usage is around 25-50% or less (depending on apps), mouse will regularly freeze up for some seconds every 10 seconds or so. Wifi will claim to be "on", but there aren't any networks in the "select network" dialogue. Turning wifi off and then on does not fix this problem. So I'll be in this terrifying state of non-responsive every few seconds computer, with no ability to reconnect to networks and report bug. I force restart. The first restart, upon login, will hang indefinitely on a purple screen with the cursor in the middle. I will have to force restart again. Upon 2nd restart, it will boot "normally". ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: gnome-shell 3.27.92-0ubuntu1 ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3 Uname: Linux 4.15.0-10-generic x86_64 ApportVersion: 2.20.8-0ubuntu10 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Thu Mar 8 12:38:24 2018 DisplayManager: gdm3 InstallationDate: Installed on 2018-03-02 (5 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180228) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) --- ApportVersion: 2.20.8-0ubuntu10 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: tom1387 F pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2018-03-02 (10 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180228) MachineType: Dell Inc. XPS 15 9560 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-10-generic.efi.signed root=UUID=9ccc05c8-ea98-4229-a4d3-6d3a292df6df ro quiet splash acpi_rev_override=1 vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3 RelatedPackageVersions: linux-restricted-modules-4.15.0-10-generic N/A linux-backports-modules-4.15.0-10-generic N/A linux-firmware 1.172 Tags: bionic Uname: Linux 4.15.0-10-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 01/25/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.7.1 dmi.board.name: 0JHP5H dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.7.1:bd01/25/2018:svnDellInc.:pnXPS159560:pvr:rvnDellInc.:rn0JHP5H:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 15 9560 dmi.sys.vendor: Dell Inc. --- ApportVersion: 2.20.8-0ubuntu10 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: tom1387 F pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2018-03-02 (10 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180228) MachineType: Dell Inc. XPS 15 9560 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-10-generic.efi.signed root=UUID=9ccc05c8-ea98-4229-a4d3-6d3a292df6df ro quiet splash acpi_rev_override=1 vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3 RelatedPackageVersions: linux-restricted-modules-4.15.0-10-generic N/A linux-backports-modules-4.15.0-10-generic N/A linux-firmware 1.172 Tags: bionic Uname: Linux 4.15.0-10-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 01/25/2018 dmi.bios.vendor: Dell
[Desktop-packages] [Bug 1754425] Re: Lots of pcieport and nvme kernel errors - system non-responsive
I think the question is whether the lid problem occurs _after_ cold boots or warm boots only. A cold boot is from power-on. A warm boot is a reboot. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1754425 Title: Lots of pcieport and nvme kernel errors - system non-responsive Status in gnome-shell package in Ubuntu: Invalid Status in linux package in Ubuntu: Incomplete Bug description: If I open the lid, it seems that the computer flat-out doesn't wake up. HOWEVER, if I wait patiently more than 20 seconds, and press (not hold) the power button, SOMETIMES, the computer will "snap out of it" and come back to my desktop. Although RAM is 25% used, and CPU usage is around 25-50% or less (depending on apps), mouse will regularly freeze up for some seconds every 10 seconds or so. Wifi will claim to be "on", but there aren't any networks in the "select network" dialogue. Turning wifi off and then on does not fix this problem. So I'll be in this terrifying state of non-responsive every few seconds computer, with no ability to reconnect to networks and report bug. I force restart. The first restart, upon login, will hang indefinitely on a purple screen with the cursor in the middle. I will have to force restart again. Upon 2nd restart, it will boot "normally". ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: gnome-shell 3.27.92-0ubuntu1 ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3 Uname: Linux 4.15.0-10-generic x86_64 ApportVersion: 2.20.8-0ubuntu10 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Thu Mar 8 12:38:24 2018 DisplayManager: gdm3 InstallationDate: Installed on 2018-03-02 (5 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180228) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) --- ApportVersion: 2.20.8-0ubuntu10 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: tom1387 F pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2018-03-02 (10 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180228) MachineType: Dell Inc. XPS 15 9560 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-10-generic.efi.signed root=UUID=9ccc05c8-ea98-4229-a4d3-6d3a292df6df ro quiet splash acpi_rev_override=1 vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3 RelatedPackageVersions: linux-restricted-modules-4.15.0-10-generic N/A linux-backports-modules-4.15.0-10-generic N/A linux-firmware 1.172 Tags: bionic Uname: Linux 4.15.0-10-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 01/25/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.7.1 dmi.board.name: 0JHP5H dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.7.1:bd01/25/2018:svnDellInc.:pnXPS159560:pvr:rvnDellInc.:rn0JHP5H:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 15 9560 dmi.sys.vendor: Dell Inc. --- ApportVersion: 2.20.8-0ubuntu10 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: tom1387 F pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2018-03-02 (10 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180228) MachineType: Dell Inc. XPS 15 9560 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-10-generic.efi.signed root=UUID=9ccc05c8-ea98-4229-a4d3-6d3a292df6df ro quiet splash acpi_rev_override=1 vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3 RelatedPackageVersions: linux-restricted-modules-4.15.0-10-generic N/A linux-backports-modules-4.15.0-10-generic N/A linux-firmware 1.172 Tags: bionic Uname: Linux 4.15.0-10-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 01/25/2018 dmi.bios.vendor:
[Desktop-packages] [Bug 1754425] Re: Lots of pcieport and nvme kernel errors - system non-responsive
@Kai-Heng Feng, I have no idea what you mean. This issue is upon closing and re-opening lid. It does not occur upon boots, whether "cold" or "re". -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1754425 Title: Lots of pcieport and nvme kernel errors - system non-responsive Status in gnome-shell package in Ubuntu: Invalid Status in linux package in Ubuntu: Incomplete Bug description: If I open the lid, it seems that the computer flat-out doesn't wake up. HOWEVER, if I wait patiently more than 20 seconds, and press (not hold) the power button, SOMETIMES, the computer will "snap out of it" and come back to my desktop. Although RAM is 25% used, and CPU usage is around 25-50% or less (depending on apps), mouse will regularly freeze up for some seconds every 10 seconds or so. Wifi will claim to be "on", but there aren't any networks in the "select network" dialogue. Turning wifi off and then on does not fix this problem. So I'll be in this terrifying state of non-responsive every few seconds computer, with no ability to reconnect to networks and report bug. I force restart. The first restart, upon login, will hang indefinitely on a purple screen with the cursor in the middle. I will have to force restart again. Upon 2nd restart, it will boot "normally". ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: gnome-shell 3.27.92-0ubuntu1 ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3 Uname: Linux 4.15.0-10-generic x86_64 ApportVersion: 2.20.8-0ubuntu10 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Thu Mar 8 12:38:24 2018 DisplayManager: gdm3 InstallationDate: Installed on 2018-03-02 (5 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180228) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) --- ApportVersion: 2.20.8-0ubuntu10 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: tom1387 F pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2018-03-02 (10 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180228) MachineType: Dell Inc. XPS 15 9560 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-10-generic.efi.signed root=UUID=9ccc05c8-ea98-4229-a4d3-6d3a292df6df ro quiet splash acpi_rev_override=1 vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3 RelatedPackageVersions: linux-restricted-modules-4.15.0-10-generic N/A linux-backports-modules-4.15.0-10-generic N/A linux-firmware 1.172 Tags: bionic Uname: Linux 4.15.0-10-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 01/25/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.7.1 dmi.board.name: 0JHP5H dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.7.1:bd01/25/2018:svnDellInc.:pnXPS159560:pvr:rvnDellInc.:rn0JHP5H:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 15 9560 dmi.sys.vendor: Dell Inc. --- ApportVersion: 2.20.8-0ubuntu10 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: tom1387 F pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2018-03-02 (10 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180228) MachineType: Dell Inc. XPS 15 9560 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-10-generic.efi.signed root=UUID=9ccc05c8-ea98-4229-a4d3-6d3a292df6df ro quiet splash acpi_rev_override=1 vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3 RelatedPackageVersions: linux-restricted-modules-4.15.0-10-generic N/A linux-backports-modules-4.15.0-10-generic N/A linux-firmware 1.172 Tags: bionic Uname: Linux 4.15.0-10-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 01/25/2018 dmi.bios.vendor:
[Desktop-packages] [Bug 1754425] Re: Lots of pcieport and nvme kernel errors - system non-responsive
I think I've solved the mystery. I was very bothered that I was the only/first one having it, given the ubiquity of my hardware. I believe this theory also explains why it sometimes awoke just fine from lid closed, but sometimes was all broken. I believe my setting for "what to do when lid closes" got lost in upgrade to 18.04, so it wasn't suspending, and maybe wasn't doing anything at all! Then, if I happened to place it on good surfaces, it'd be fine and "wake up". When I placed it on bad surfaces, like bed sheets or other cloths, it'd overheat and cook itself into insanity, so when I opened the lid, it wouldn't "wake up" because it was cooked into a fever dream. This is my best guess. I'll let you know if I experience the issue any more, now that I've explicitly chosen "suspend" for "lid close" in Settings. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1754425 Title: Lots of pcieport and nvme kernel errors - system non-responsive Status in gnome-shell package in Ubuntu: Invalid Status in linux package in Ubuntu: Incomplete Bug description: If I open the lid, it seems that the computer flat-out doesn't wake up. HOWEVER, if I wait patiently more than 20 seconds, and press (not hold) the power button, SOMETIMES, the computer will "snap out of it" and come back to my desktop. Although RAM is 25% used, and CPU usage is around 25-50% or less (depending on apps), mouse will regularly freeze up for some seconds every 10 seconds or so. Wifi will claim to be "on", but there aren't any networks in the "select network" dialogue. Turning wifi off and then on does not fix this problem. So I'll be in this terrifying state of non-responsive every few seconds computer, with no ability to reconnect to networks and report bug. I force restart. The first restart, upon login, will hang indefinitely on a purple screen with the cursor in the middle. I will have to force restart again. Upon 2nd restart, it will boot "normally". ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: gnome-shell 3.27.92-0ubuntu1 ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3 Uname: Linux 4.15.0-10-generic x86_64 ApportVersion: 2.20.8-0ubuntu10 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Thu Mar 8 12:38:24 2018 DisplayManager: gdm3 InstallationDate: Installed on 2018-03-02 (5 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180228) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) --- ApportVersion: 2.20.8-0ubuntu10 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: tom1387 F pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2018-03-02 (10 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180228) MachineType: Dell Inc. XPS 15 9560 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-10-generic.efi.signed root=UUID=9ccc05c8-ea98-4229-a4d3-6d3a292df6df ro quiet splash acpi_rev_override=1 vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3 RelatedPackageVersions: linux-restricted-modules-4.15.0-10-generic N/A linux-backports-modules-4.15.0-10-generic N/A linux-firmware 1.172 Tags: bionic Uname: Linux 4.15.0-10-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 01/25/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.7.1 dmi.board.name: 0JHP5H dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.7.1:bd01/25/2018:svnDellInc.:pnXPS159560:pvr:rvnDellInc.:rn0JHP5H:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 15 9560 dmi.sys.vendor: Dell Inc. --- ApportVersion: 2.20.8-0ubuntu10 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: tom1387 F pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2018-03-02 (10 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180228) MachineType: Dell Inc. XPS 15 9560 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB:
[Desktop-packages] [Bug 1754425] Re: Lots of pcieport and nvme kernel errors - system non-responsive
Do you see this issue on cold boot, or just reboot? -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1754425 Title: Lots of pcieport and nvme kernel errors - system non-responsive Status in gnome-shell package in Ubuntu: Invalid Status in linux package in Ubuntu: Incomplete Bug description: If I open the lid, it seems that the computer flat-out doesn't wake up. HOWEVER, if I wait patiently more than 20 seconds, and press (not hold) the power button, SOMETIMES, the computer will "snap out of it" and come back to my desktop. Although RAM is 25% used, and CPU usage is around 25-50% or less (depending on apps), mouse will regularly freeze up for some seconds every 10 seconds or so. Wifi will claim to be "on", but there aren't any networks in the "select network" dialogue. Turning wifi off and then on does not fix this problem. So I'll be in this terrifying state of non-responsive every few seconds computer, with no ability to reconnect to networks and report bug. I force restart. The first restart, upon login, will hang indefinitely on a purple screen with the cursor in the middle. I will have to force restart again. Upon 2nd restart, it will boot "normally". ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: gnome-shell 3.27.92-0ubuntu1 ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3 Uname: Linux 4.15.0-10-generic x86_64 ApportVersion: 2.20.8-0ubuntu10 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Thu Mar 8 12:38:24 2018 DisplayManager: gdm3 InstallationDate: Installed on 2018-03-02 (5 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180228) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) --- ApportVersion: 2.20.8-0ubuntu10 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: tom1387 F pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2018-03-02 (10 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180228) MachineType: Dell Inc. XPS 15 9560 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-10-generic.efi.signed root=UUID=9ccc05c8-ea98-4229-a4d3-6d3a292df6df ro quiet splash acpi_rev_override=1 vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3 RelatedPackageVersions: linux-restricted-modules-4.15.0-10-generic N/A linux-backports-modules-4.15.0-10-generic N/A linux-firmware 1.172 Tags: bionic Uname: Linux 4.15.0-10-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 01/25/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.7.1 dmi.board.name: 0JHP5H dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.7.1:bd01/25/2018:svnDellInc.:pnXPS159560:pvr:rvnDellInc.:rn0JHP5H:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 15 9560 dmi.sys.vendor: Dell Inc. --- ApportVersion: 2.20.8-0ubuntu10 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: tom1387 F pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2018-03-02 (10 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180228) MachineType: Dell Inc. XPS 15 9560 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-10-generic.efi.signed root=UUID=9ccc05c8-ea98-4229-a4d3-6d3a292df6df ro quiet splash acpi_rev_override=1 vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3 RelatedPackageVersions: linux-restricted-modules-4.15.0-10-generic N/A linux-backports-modules-4.15.0-10-generic N/A linux-firmware 1.172 Tags: bionic Uname: Linux 4.15.0-10-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 01/25/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.7.1 dmi.board.name: 0JHP5H dmi.board.vendor: Dell Inc.
[Desktop-packages] [Bug 1754425] Re: Lots of pcieport and nvme kernel errors - system non-responsive
Yes there have been a few kernel updates in the past few days that might have improved the situation. Still, bug incomplete pending more testing on kernel 4.15 and if that doesn't suffice, then with 4.16 too. There's no need to send all those attachments again. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1754425 Title: Lots of pcieport and nvme kernel errors - system non-responsive Status in gnome-shell package in Ubuntu: Invalid Status in linux package in Ubuntu: Incomplete Bug description: If I open the lid, it seems that the computer flat-out doesn't wake up. HOWEVER, if I wait patiently more than 20 seconds, and press (not hold) the power button, SOMETIMES, the computer will "snap out of it" and come back to my desktop. Although RAM is 25% used, and CPU usage is around 25-50% or less (depending on apps), mouse will regularly freeze up for some seconds every 10 seconds or so. Wifi will claim to be "on", but there aren't any networks in the "select network" dialogue. Turning wifi off and then on does not fix this problem. So I'll be in this terrifying state of non-responsive every few seconds computer, with no ability to reconnect to networks and report bug. I force restart. The first restart, upon login, will hang indefinitely on a purple screen with the cursor in the middle. I will have to force restart again. Upon 2nd restart, it will boot "normally". ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: gnome-shell 3.27.92-0ubuntu1 ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3 Uname: Linux 4.15.0-10-generic x86_64 ApportVersion: 2.20.8-0ubuntu10 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Thu Mar 8 12:38:24 2018 DisplayManager: gdm3 InstallationDate: Installed on 2018-03-02 (5 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180228) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) --- ApportVersion: 2.20.8-0ubuntu10 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: tom1387 F pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2018-03-02 (10 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180228) MachineType: Dell Inc. XPS 15 9560 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-10-generic.efi.signed root=UUID=9ccc05c8-ea98-4229-a4d3-6d3a292df6df ro quiet splash acpi_rev_override=1 vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3 RelatedPackageVersions: linux-restricted-modules-4.15.0-10-generic N/A linux-backports-modules-4.15.0-10-generic N/A linux-firmware 1.172 Tags: bionic Uname: Linux 4.15.0-10-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 01/25/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.7.1 dmi.board.name: 0JHP5H dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.7.1:bd01/25/2018:svnDellInc.:pnXPS159560:pvr:rvnDellInc.:rn0JHP5H:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 15 9560 dmi.sys.vendor: Dell Inc. --- ApportVersion: 2.20.8-0ubuntu10 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: tom1387 F pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2018-03-02 (10 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180228) MachineType: Dell Inc. XPS 15 9560 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-10-generic.efi.signed root=UUID=9ccc05c8-ea98-4229-a4d3-6d3a292df6df ro quiet splash acpi_rev_override=1 vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3 RelatedPackageVersions: linux-restricted-modules-4.15.0-10-generic N/A linux-backports-modules-4.15.0-10-generic N/A linux-firmware 1.172 Tags: bionic Uname: Linux 4.15.0-10-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm
[Desktop-packages] [Bug 1754425] Re: Lots of pcieport and nvme kernel errors - system non-responsive
Very bizarre development. Woke from lid close 3 times perfectly in the past few days. Today, blinked black and barely-visible-for-an-instant cursor for over 60seconds, so i force reset. attaching apport logs. ** Description changed: If I open the lid, it seems that the computer flat-out doesn't wake up. HOWEVER, if I wait patiently more than 20 seconds, and press (not hold) the power button, SOMETIMES, the computer will "snap out of it" and come back to my desktop. Although RAM is 25% used, and CPU usage is around 25-50% or less (depending on apps), mouse will regularly freeze up for some seconds every 10 seconds or so. Wifi will claim to be "on", but there aren't any networks in the "select network" dialogue. Turning wifi off and then on does not fix this problem. So I'll be in this terrifying state of non-responsive every few seconds computer, with no ability to reconnect to networks and report bug. I force restart. The first restart, upon login, will hang indefinitely on a purple screen with the cursor in the middle. I will have to force restart again. Upon 2nd restart, it will boot "normally". ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: gnome-shell 3.27.92-0ubuntu1 ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3 Uname: Linux 4.15.0-10-generic x86_64 ApportVersion: 2.20.8-0ubuntu10 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Thu Mar 8 12:38:24 2018 DisplayManager: gdm3 InstallationDate: Installed on 2018-03-02 (5 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180228) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) --- ApportVersion: 2.20.8-0ubuntu10 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: tom1387 F pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2018-03-02 (10 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180228) MachineType: Dell Inc. XPS 15 9560 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-10-generic.efi.signed root=UUID=9ccc05c8-ea98-4229-a4d3-6d3a292df6df ro quiet splash acpi_rev_override=1 vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3 RelatedPackageVersions: linux-restricted-modules-4.15.0-10-generic N/A linux-backports-modules-4.15.0-10-generic N/A linux-firmware 1.172 Tags: bionic Uname: Linux 4.15.0-10-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 01/25/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.7.1 dmi.board.name: 0JHP5H dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.7.1:bd01/25/2018:svnDellInc.:pnXPS159560:pvr:rvnDellInc.:rn0JHP5H:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 15 9560 dmi.sys.vendor: Dell Inc. --- ApportVersion: 2.20.8-0ubuntu10 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: tom1387 F pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2018-03-02 (10 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180228) MachineType: Dell Inc. XPS 15 9560 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-10-generic.efi.signed root=UUID=9ccc05c8-ea98-4229-a4d3-6d3a292df6df ro quiet splash acpi_rev_override=1 vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3 RelatedPackageVersions: linux-restricted-modules-4.15.0-10-generic N/A linux-backports-modules-4.15.0-10-generic N/A linux-firmware 1.172 Tags: bionic Uname: Linux 4.15.0-10-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 01/25/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.7.1 dmi.board.name: 0JHP5H dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias:
[Desktop-packages] [Bug 1754425] Re: Lots of pcieport and nvme kernel errors - system non-responsive
So today, woke up properly from lid close. I'm not sure what to make of it, as I haven't restarted for over 2 days. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1754425 Title: Lots of pcieport and nvme kernel errors - system non-responsive Status in gnome-shell package in Ubuntu: Invalid Status in linux package in Ubuntu: Incomplete Bug description: If I open the lid, it seems that the computer flat-out doesn't wake up. HOWEVER, if I wait patiently more than 20 seconds, and press (not hold) the power button, SOMETIMES, the computer will "snap out of it" and come back to my desktop. Although RAM is 25% used, and CPU usage is around 25-50% or less (depending on apps), mouse will regularly freeze up for some seconds every 10 seconds or so. Wifi will claim to be "on", but there aren't any networks in the "select network" dialogue. Turning wifi off and then on does not fix this problem. So I'll be in this terrifying state of non-responsive every few seconds computer, with no ability to reconnect to networks and report bug. I force restart. The first restart, upon login, will hang indefinitely on a purple screen with the cursor in the middle. I will have to force restart again. Upon 2nd restart, it will boot "normally". ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: gnome-shell 3.27.92-0ubuntu1 ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3 Uname: Linux 4.15.0-10-generic x86_64 ApportVersion: 2.20.8-0ubuntu10 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Thu Mar 8 12:38:24 2018 DisplayManager: gdm3 InstallationDate: Installed on 2018-03-02 (5 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180228) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) --- ApportVersion: 2.20.8-0ubuntu10 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: tom1387 F pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2018-03-02 (10 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180228) MachineType: Dell Inc. XPS 15 9560 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-10-generic.efi.signed root=UUID=9ccc05c8-ea98-4229-a4d3-6d3a292df6df ro quiet splash acpi_rev_override=1 vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3 RelatedPackageVersions: linux-restricted-modules-4.15.0-10-generic N/A linux-backports-modules-4.15.0-10-generic N/A linux-firmware 1.172 Tags: bionic Uname: Linux 4.15.0-10-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 01/25/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.7.1 dmi.board.name: 0JHP5H dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.7.1:bd01/25/2018:svnDellInc.:pnXPS159560:pvr:rvnDellInc.:rn0JHP5H:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 15 9560 dmi.sys.vendor: Dell Inc. --- ApportVersion: 2.20.8-0ubuntu10 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: tom1387 F pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2018-03-02 (10 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180228) MachineType: Dell Inc. XPS 15 9560 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-10-generic.efi.signed root=UUID=9ccc05c8-ea98-4229-a4d3-6d3a292df6df ro quiet splash acpi_rev_override=1 vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3 RelatedPackageVersions: linux-restricted-modules-4.15.0-10-generic N/A linux-backports-modules-4.15.0-10-generic N/A linux-firmware 1.172 Tags: bionic Uname: Linux 4.15.0-10-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 01/25/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version:
[Desktop-packages] [Bug 1754425] Re: Lots of pcieport and nvme kernel errors - system non-responsive
Unfortunately, that's what many people say when they log a bug. And unfortunately you do seem to be the first/only person reporting this problem, for now. Although that doesn't imply your machine is the only one affected. It's always possible you have the honour of just being the most observant person to notice and report the problem first... Here are the steps: 1. Download http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.16-rc5 /linux-headers-4.16.0-041600rc5_4.16.0-041600rc5.201803112130_all.deb 2. Download http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.16-rc5 /linux- headers-4.16.0-041600rc5-generic_4.16.0-041600rc5.201803112130_amd64.deb 3. Download http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.16-rc5 /linux- image-4.16.0-041600rc5-generic_4.16.0-041600rc5.201803112130_amd64.deb 4. In a terminal, install them all at once: sudo dpkg -i linux*.deb 5. Reboot. 6. Verify you're using the new kernel by running this in a terminal: uname -r -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1754425 Title: Lots of pcieport and nvme kernel errors - system non-responsive Status in gnome-shell package in Ubuntu: Invalid Status in linux package in Ubuntu: Incomplete Bug description: If I open the lid, it seems that the computer flat-out doesn't wake up. HOWEVER, if I wait patiently more than 20 seconds, and press (not hold) the power button, SOMETIMES, the computer will "snap out of it" and come back to my desktop. Although RAM is 25% used, and CPU usage is around 25-50% or less (depending on apps), mouse will regularly freeze up for some seconds every 10 seconds or so. Wifi will claim to be "on", but there aren't any networks in the "select network" dialogue. Turning wifi off and then on does not fix this problem. So I'll be in this terrifying state of non-responsive every few seconds computer, with no ability to reconnect to networks and report bug. I force restart. The first restart, upon login, will hang indefinitely on a purple screen with the cursor in the middle. I will have to force restart again. Upon 2nd restart, it will boot "normally". ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: gnome-shell 3.27.92-0ubuntu1 ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3 Uname: Linux 4.15.0-10-generic x86_64 ApportVersion: 2.20.8-0ubuntu10 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Thu Mar 8 12:38:24 2018 DisplayManager: gdm3 InstallationDate: Installed on 2018-03-02 (5 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180228) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) --- ApportVersion: 2.20.8-0ubuntu10 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: tom1387 F pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2018-03-02 (10 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180228) MachineType: Dell Inc. XPS 15 9560 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-10-generic.efi.signed root=UUID=9ccc05c8-ea98-4229-a4d3-6d3a292df6df ro quiet splash acpi_rev_override=1 vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3 RelatedPackageVersions: linux-restricted-modules-4.15.0-10-generic N/A linux-backports-modules-4.15.0-10-generic N/A linux-firmware 1.172 Tags: bionic Uname: Linux 4.15.0-10-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 01/25/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.7.1 dmi.board.name: 0JHP5H dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.7.1:bd01/25/2018:svnDellInc.:pnXPS159560:pvr:rvnDellInc.:rn0JHP5H:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 15 9560 dmi.sys.vendor: Dell Inc. --- ApportVersion: 2.20.8-0ubuntu10 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: tom1387 F pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2018-03-02 (10 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180228) MachineType: Dell Inc. XPS 15 9560 Package: linux (not
[Desktop-packages] [Bug 1754425] Re: Lots of pcieport and nvme kernel errors - system non-responsive
Can you walk me through that? I'm not sure it's necessary. I have one of the most popular systems (Dell XPS 9560). If 18.04 doesn't wake up from lid closing on all Dell XPS, I doubt I'm the first/only to have this problem. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1754425 Title: Lots of pcieport and nvme kernel errors - system non-responsive Status in gnome-shell package in Ubuntu: Invalid Status in linux package in Ubuntu: Incomplete Bug description: If I open the lid, it seems that the computer flat-out doesn't wake up. HOWEVER, if I wait patiently more than 20 seconds, and press (not hold) the power button, SOMETIMES, the computer will "snap out of it" and come back to my desktop. Although RAM is 25% used, and CPU usage is around 25-50% or less (depending on apps), mouse will regularly freeze up for some seconds every 10 seconds or so. Wifi will claim to be "on", but there aren't any networks in the "select network" dialogue. Turning wifi off and then on does not fix this problem. So I'll be in this terrifying state of non-responsive every few seconds computer, with no ability to reconnect to networks and report bug. I force restart. The first restart, upon login, will hang indefinitely on a purple screen with the cursor in the middle. I will have to force restart again. Upon 2nd restart, it will boot "normally". ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: gnome-shell 3.27.92-0ubuntu1 ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3 Uname: Linux 4.15.0-10-generic x86_64 ApportVersion: 2.20.8-0ubuntu10 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Thu Mar 8 12:38:24 2018 DisplayManager: gdm3 InstallationDate: Installed on 2018-03-02 (5 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180228) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) --- ApportVersion: 2.20.8-0ubuntu10 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: tom1387 F pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2018-03-02 (10 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180228) MachineType: Dell Inc. XPS 15 9560 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-10-generic.efi.signed root=UUID=9ccc05c8-ea98-4229-a4d3-6d3a292df6df ro quiet splash acpi_rev_override=1 vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3 RelatedPackageVersions: linux-restricted-modules-4.15.0-10-generic N/A linux-backports-modules-4.15.0-10-generic N/A linux-firmware 1.172 Tags: bionic Uname: Linux 4.15.0-10-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 01/25/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.7.1 dmi.board.name: 0JHP5H dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.7.1:bd01/25/2018:svnDellInc.:pnXPS159560:pvr:rvnDellInc.:rn0JHP5H:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 15 9560 dmi.sys.vendor: Dell Inc. --- ApportVersion: 2.20.8-0ubuntu10 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: tom1387 F pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2018-03-02 (10 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180228) MachineType: Dell Inc. XPS 15 9560 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-10-generic.efi.signed root=UUID=9ccc05c8-ea98-4229-a4d3-6d3a292df6df ro quiet splash acpi_rev_override=1 vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3 RelatedPackageVersions: linux-restricted-modules-4.15.0-10-generic N/A linux-backports-modules-4.15.0-10-generic N/A linux-firmware 1.172 Tags: bionic Uname: Linux 4.15.0-10-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare
[Desktop-packages] [Bug 1754425] Re: Lots of pcieport and nvme kernel errors - system non-responsive
tom, To pre-empt what the kernel team would ask you to do next, please try installing a newer kernel (4.16-something) and see how that performs: http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1754425 Title: Lots of pcieport and nvme kernel errors - system non-responsive Status in gnome-shell package in Ubuntu: Invalid Status in linux package in Ubuntu: Incomplete Bug description: If I open the lid, it seems that the computer flat-out doesn't wake up. HOWEVER, if I wait patiently more than 20 seconds, and press (not hold) the power button, SOMETIMES, the computer will "snap out of it" and come back to my desktop. Although RAM is 25% used, and CPU usage is around 25-50% or less (depending on apps), mouse will regularly freeze up for some seconds every 10 seconds or so. Wifi will claim to be "on", but there aren't any networks in the "select network" dialogue. Turning wifi off and then on does not fix this problem. So I'll be in this terrifying state of non-responsive every few seconds computer, with no ability to reconnect to networks and report bug. I force restart. The first restart, upon login, will hang indefinitely on a purple screen with the cursor in the middle. I will have to force restart again. Upon 2nd restart, it will boot "normally". ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: gnome-shell 3.27.92-0ubuntu1 ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3 Uname: Linux 4.15.0-10-generic x86_64 ApportVersion: 2.20.8-0ubuntu10 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Thu Mar 8 12:38:24 2018 DisplayManager: gdm3 InstallationDate: Installed on 2018-03-02 (5 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180228) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) --- ApportVersion: 2.20.8-0ubuntu10 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: tom1387 F pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2018-03-02 (10 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180228) MachineType: Dell Inc. XPS 15 9560 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-10-generic.efi.signed root=UUID=9ccc05c8-ea98-4229-a4d3-6d3a292df6df ro quiet splash acpi_rev_override=1 vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3 RelatedPackageVersions: linux-restricted-modules-4.15.0-10-generic N/A linux-backports-modules-4.15.0-10-generic N/A linux-firmware 1.172 Tags: bionic Uname: Linux 4.15.0-10-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 01/25/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.7.1 dmi.board.name: 0JHP5H dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.7.1:bd01/25/2018:svnDellInc.:pnXPS159560:pvr:rvnDellInc.:rn0JHP5H:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 15 9560 dmi.sys.vendor: Dell Inc. --- ApportVersion: 2.20.8-0ubuntu10 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: tom1387 F pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2018-03-02 (10 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180228) MachineType: Dell Inc. XPS 15 9560 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-10-generic.efi.signed root=UUID=9ccc05c8-ea98-4229-a4d3-6d3a292df6df ro quiet splash acpi_rev_override=1 vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3 RelatedPackageVersions: linux-restricted-modules-4.15.0-10-generic N/A linux-backports-modules-4.15.0-10-generic N/A linux-firmware 1.172 Tags: bionic Uname: Linux 4.15.0-10-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install)
[Desktop-packages] [Bug 1754425] Re: Lots of pcieport and nvme kernel errors - system non-responsive
Today, it behaved similarly after closing the lid. Weird cycle of black screen, power button turning off, screen momentarily flashing the cursor low and in the middle of screen. However, unlike before, after patiently wading through the mire, after about 90 seconds, I was able to enter my password, and the system so far isn't hanging every few seconds, and it connected to wifi almost immediately upon waking! Ran apport info diagnostics above. Maybe it's the new kernel that came out last night? Bug is certainly not fixed, but closer to fixed now. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1754425 Title: Lots of pcieport and nvme kernel errors - system non-responsive Status in gnome-shell package in Ubuntu: Invalid Status in linux package in Ubuntu: Confirmed Bug description: If I open the lid, it seems that the computer flat-out doesn't wake up. HOWEVER, if I wait patiently more than 20 seconds, and press (not hold) the power button, SOMETIMES, the computer will "snap out of it" and come back to my desktop. Although RAM is 25% used, and CPU usage is around 25-50% or less (depending on apps), mouse will regularly freeze up for some seconds every 10 seconds or so. Wifi will claim to be "on", but there aren't any networks in the "select network" dialogue. Turning wifi off and then on does not fix this problem. So I'll be in this terrifying state of non-responsive every few seconds computer, with no ability to reconnect to networks and report bug. I force restart. The first restart, upon login, will hang indefinitely on a purple screen with the cursor in the middle. I will have to force restart again. Upon 2nd restart, it will boot "normally". ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: gnome-shell 3.27.92-0ubuntu1 ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3 Uname: Linux 4.15.0-10-generic x86_64 ApportVersion: 2.20.8-0ubuntu10 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Thu Mar 8 12:38:24 2018 DisplayManager: gdm3 InstallationDate: Installed on 2018-03-02 (5 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180228) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) --- ApportVersion: 2.20.8-0ubuntu10 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: tom1387 F pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2018-03-02 (10 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180228) MachineType: Dell Inc. XPS 15 9560 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-10-generic.efi.signed root=UUID=9ccc05c8-ea98-4229-a4d3-6d3a292df6df ro quiet splash acpi_rev_override=1 vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3 RelatedPackageVersions: linux-restricted-modules-4.15.0-10-generic N/A linux-backports-modules-4.15.0-10-generic N/A linux-firmware 1.172 Tags: bionic Uname: Linux 4.15.0-10-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 01/25/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.7.1 dmi.board.name: 0JHP5H dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.7.1:bd01/25/2018:svnDellInc.:pnXPS159560:pvr:rvnDellInc.:rn0JHP5H:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 15 9560 dmi.sys.vendor: Dell Inc. --- ApportVersion: 2.20.8-0ubuntu10 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: tom1387 F pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2018-03-02 (10 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180228) MachineType: Dell Inc. XPS 15 9560 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-10-generic.efi.signed root=UUID=9ccc05c8-ea98-4229-a4d3-6d3a292df6df ro quiet splash acpi_rev_override=1 vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3 RelatedPackageVersions:
[Desktop-packages] [Bug 1754425] Re: Lots of pcieport and nvme kernel errors - system non-responsive
apport information ** Description changed: If I open the lid, it seems that the computer flat-out doesn't wake up. HOWEVER, if I wait patiently more than 20 seconds, and press (not hold) the power button, SOMETIMES, the computer will "snap out of it" and come back to my desktop. Although RAM is 25% used, and CPU usage is around 25-50% or less (depending on apps), mouse will regularly freeze up for some seconds every 10 seconds or so. Wifi will claim to be "on", but there aren't any networks in the "select network" dialogue. Turning wifi off and then on does not fix this problem. So I'll be in this terrifying state of non-responsive every few seconds computer, with no ability to reconnect to networks and report bug. I force restart. The first restart, upon login, will hang indefinitely on a purple screen with the cursor in the middle. I will have to force restart again. Upon 2nd restart, it will boot "normally". ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: gnome-shell 3.27.92-0ubuntu1 ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3 Uname: Linux 4.15.0-10-generic x86_64 ApportVersion: 2.20.8-0ubuntu10 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Thu Mar 8 12:38:24 2018 DisplayManager: gdm3 InstallationDate: Installed on 2018-03-02 (5 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180228) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) --- ApportVersion: 2.20.8-0ubuntu10 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: tom1387 F pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2018-03-02 (10 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180228) MachineType: Dell Inc. XPS 15 9560 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-10-generic.efi.signed root=UUID=9ccc05c8-ea98-4229-a4d3-6d3a292df6df ro quiet splash acpi_rev_override=1 vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3 RelatedPackageVersions: linux-restricted-modules-4.15.0-10-generic N/A linux-backports-modules-4.15.0-10-generic N/A linux-firmware 1.172 Tags: bionic Uname: Linux 4.15.0-10-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 01/25/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.7.1 dmi.board.name: 0JHP5H dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.7.1:bd01/25/2018:svnDellInc.:pnXPS159560:pvr:rvnDellInc.:rn0JHP5H:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 15 9560 dmi.sys.vendor: Dell Inc. --- ApportVersion: 2.20.8-0ubuntu10 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: tom1387 F pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2018-03-02 (10 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180228) MachineType: Dell Inc. XPS 15 9560 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-10-generic.efi.signed root=UUID=9ccc05c8-ea98-4229-a4d3-6d3a292df6df ro quiet splash acpi_rev_override=1 vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3 RelatedPackageVersions: linux-restricted-modules-4.15.0-10-generic N/A linux-backports-modules-4.15.0-10-generic N/A linux-firmware 1.172 Tags: bionic Uname: Linux 4.15.0-10-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 01/25/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.7.1 dmi.board.name: 0JHP5H dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.7.1:bd01/25/2018:svnDellInc.:pnXPS159560:pvr:rvnDellInc.:rn0JHP5H:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 15 9560 dmi.sys.vendor: Dell Inc. + --- + ApportVersion: 2.20.8-0ubuntu10 + Architecture: amd64 +
[Desktop-packages] [Bug 1754425] Re: Lots of pcieport and nvme kernel errors - system non-responsive
apport information ** Tags added: apport-collected ** Description changed: If I open the lid, it seems that the computer flat-out doesn't wake up. HOWEVER, if I wait patiently more than 20 seconds, and press (not hold) the power button, SOMETIMES, the computer will "snap out of it" and come back to my desktop. Although RAM is 25% used, and CPU usage is around 25-50% or less (depending on apps), mouse will regularly freeze up for some seconds every 10 seconds or so. Wifi will claim to be "on", but there aren't any networks in the "select network" dialogue. Turning wifi off and then on does not fix this problem. So I'll be in this terrifying state of non-responsive every few seconds computer, with no ability to reconnect to networks and report bug. I force restart. The first restart, upon login, will hang indefinitely on a purple screen with the cursor in the middle. I will have to force restart again. Upon 2nd restart, it will boot "normally". ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: gnome-shell 3.27.92-0ubuntu1 ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3 Uname: Linux 4.15.0-10-generic x86_64 ApportVersion: 2.20.8-0ubuntu10 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Thu Mar 8 12:38:24 2018 DisplayManager: gdm3 InstallationDate: Installed on 2018-03-02 (5 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180228) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) + --- + ApportVersion: 2.20.8-0ubuntu10 + Architecture: amd64 + AudioDevicesInUse: + USERPID ACCESS COMMAND + /dev/snd/controlC0: tom1387 F pulseaudio + CurrentDesktop: ubuntu:GNOME + DistroRelease: Ubuntu 18.04 + InstallationDate: Installed on 2018-03-02 (10 days ago) + InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180228) + MachineType: Dell Inc. XPS 15 9560 + Package: linux (not installed) + ProcEnviron: + TERM=xterm-256color + PATH=(custom, no user) + XDG_RUNTIME_DIR= + LANG=en_US.UTF-8 + SHELL=/bin/bash + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-10-generic.efi.signed root=UUID=9ccc05c8-ea98-4229-a4d3-6d3a292df6df ro quiet splash acpi_rev_override=1 vt.handoff=1 + ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3 + RelatedPackageVersions: + linux-restricted-modules-4.15.0-10-generic N/A + linux-backports-modules-4.15.0-10-generic N/A + linux-firmware 1.172 + Tags: bionic + Uname: Linux 4.15.0-10-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 01/25/2018 + dmi.bios.vendor: Dell Inc. + dmi.bios.version: 1.7.1 + dmi.board.name: 0JHP5H + dmi.board.vendor: Dell Inc. + dmi.board.version: A00 + dmi.chassis.type: 10 + dmi.chassis.vendor: Dell Inc. + dmi.modalias: dmi:bvnDellInc.:bvr1.7.1:bd01/25/2018:svnDellInc.:pnXPS159560:pvr:rvnDellInc.:rn0JHP5H:rvrA00:cvnDellInc.:ct10:cvr: + dmi.product.family: XPS + dmi.product.name: XPS 15 9560 + dmi.sys.vendor: Dell Inc. ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1754425/+attachment/5077749/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1754425 Title: Lots of pcieport and nvme kernel errors - system non-responsive Status in gnome-shell package in Ubuntu: Invalid Status in linux package in Ubuntu: Confirmed Bug description: If I open the lid, it seems that the computer flat-out doesn't wake up. HOWEVER, if I wait patiently more than 20 seconds, and press (not hold) the power button, SOMETIMES, the computer will "snap out of it" and come back to my desktop. Although RAM is 25% used, and CPU usage is around 25-50% or less (depending on apps), mouse will regularly freeze up for some seconds every 10 seconds or so. Wifi will claim to be "on", but there aren't any networks in the "select network" dialogue. Turning wifi off and then on does not fix this problem. So I'll be in this terrifying state of non-responsive every few seconds computer, with no ability to reconnect to networks and report bug. I force restart. The first restart, upon login, will hang indefinitely on a purple screen with the cursor in the middle. I will have to force restart again. Upon 2nd restart, it will boot "normally". ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: gnome-shell 3.27.92-0ubuntu1 ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3 Uname: Linux 4.15.0-10-generic x86_64 ApportVersion: 2.20.8-0ubuntu10 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Thu
