Public bug reported:

I'm not sure if it's relevant but the machine has also a second video
card GeForce GTX 1050 Mobile. No HDMI sound at all neither. Video
display works well in both. Current audio driver Realtek ALC295

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: alsa-base 1.0.25+dfsg-0ubuntu5
Uname: Linux 4.15.0-041500-generic x86_64
ApportVersion: 2.20.7-0ubuntu3.7
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/pcmC0D0p:   hamlet     4286 F...m pulseaudio
 /dev/snd/controlC0:  hamlet     4286 F.... pulseaudio
CurrentDesktop: MATE
Date: Fri Mar 30 01:35:37 2018
InstallationDate: Installed on 2018-01-21 (67 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20180105.1)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  gdm        3907 F.... pulseaudio
                      hamlet     4286 F.... pulseaudio
Symptom_Jack: Digital Out, HDMI
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: No sound at all
Title: [HP Pavilion Power Laptop 15-cb0xx, Intel Kabylake HDMI, Digital Out, 
HDMI] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/06/2017
dmi.bios.vendor: Insyde
dmi.bios.version: F.11
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 836B
dmi.board.vendor: HP
dmi.board.version: 46.22
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias: 
dmi:bvnInsyde:bvrF.11:bd09/06/2017:svnHP:pnHPPavilionPowerLaptop15-cb0xx:pvrType1ProductConfigId:rvnHP:rn836B:rvr46.22:cvnHP:ct10:cvrChassisVersion:
dmi.product.family: 103C_5335KV HP Pavilion
dmi.product.name: HP Pavilion Power Laptop 15-cb0xx
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: alc295 amd64 apport-bug artful hdmiaudio noaudio realtek

** Summary changed:

- [HP Pavilion Power Laptop 15-cb0xx, Intel Kabylake HDMI, Digital Out, HDMI] 
No sound at all
+ [HP Pavilion Power Laptop 15-cb0xx, Intel Kabylake HDMI, Digital Out, HDMI] 
No sound at (ALC295)

** Description changed:

  I'm not sure if it's relevant but the machine has also a second video
  card GeForce GTX 1050 Mobile. No HDMI sound at all neither. Video
- display works well in both
+ display works well in both. Current audio driver Realtek ALC295
  
  ProblemType: Bug
  DistroRelease: Ubuntu 17.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  Uname: Linux 4.15.0-041500-generic x86_64
  ApportVersion: 2.20.7-0ubuntu3.7
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/pcmC0D0p:   hamlet     4286 F...m pulseaudio
-  /dev/snd/controlC0:  hamlet     4286 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/pcmC0D0p:   hamlet     4286 F...m pulseaudio
+  /dev/snd/controlC0:  hamlet     4286 F.... pulseaudio
  CurrentDesktop: MATE
  Date: Fri Mar 30 01:35:37 2018
  InstallationDate: Installed on 2018-01-21 (67 days ago)
  InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20180105.1)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  gdm        3907 F.... pulseaudio
-                       hamlet     4286 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  gdm        3907 F.... pulseaudio
+                       hamlet     4286 F.... pulseaudio
  Symptom_Jack: Digital Out, HDMI
  Symptom_PulsePlaybackTest: PulseAudio playback test successful
  Symptom_Type: No sound at all
  Title: [HP Pavilion Power Laptop 15-cb0xx, Intel Kabylake HDMI, Digital Out, 
HDMI] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/06/2017
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.11
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: 836B
  dmi.board.vendor: HP
  dmi.board.version: 46.22
  dmi.chassis.type: 10
  dmi.chassis.vendor: HP
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnInsyde:bvrF.11:bd09/06/2017:svnHP:pnHPPavilionPowerLaptop15-cb0xx:pvrType1ProductConfigId:rvnHP:rn836B:rvr46.22:cvnHP:ct10:cvrChassisVersion:
  dmi.product.family: 103C_5335KV HP Pavilion
  dmi.product.name: HP Pavilion Power Laptop 15-cb0xx
  dmi.product.version: Type1ProductConfigId
  dmi.sys.vendor: HP

** Tags added: alc295 hdmiaudio noaudio realtek

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1760015

Title:
  [HP Pavilion Power Laptop 15-cb0xx, Intel Kabylake HDMI, Digital Out,
  HDMI] No sound at (ALC295)

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  I'm not sure if it's relevant but the machine has also a second video
  card GeForce GTX 1050 Mobile. No HDMI sound at all neither. Video
  display works well in both. Current audio driver Realtek ALC295

  ProblemType: Bug
  DistroRelease: Ubuntu 17.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  Uname: Linux 4.15.0-041500-generic x86_64
  ApportVersion: 2.20.7-0ubuntu3.7
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/pcmC0D0p:   hamlet     4286 F...m pulseaudio
   /dev/snd/controlC0:  hamlet     4286 F.... pulseaudio
  CurrentDesktop: MATE
  Date: Fri Mar 30 01:35:37 2018
  InstallationDate: Installed on 2018-01-21 (67 days ago)
  InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20180105.1)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  gdm        3907 F.... pulseaudio
                        hamlet     4286 F.... pulseaudio
  Symptom_Jack: Digital Out, HDMI
  Symptom_PulsePlaybackTest: PulseAudio playback test successful
  Symptom_Type: No sound at all
  Title: [HP Pavilion Power Laptop 15-cb0xx, Intel Kabylake HDMI, Digital Out, 
HDMI] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/06/2017
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.11
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: 836B
  dmi.board.vendor: HP
  dmi.board.version: 46.22
  dmi.chassis.type: 10
  dmi.chassis.vendor: HP
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnInsyde:bvrF.11:bd09/06/2017:svnHP:pnHPPavilionPowerLaptop15-cb0xx:pvrType1ProductConfigId:rvnHP:rn836B:rvr46.22:cvnHP:ct10:cvrChassisVersion:
  dmi.product.family: 103C_5335KV HP Pavilion
  dmi.product.name: HP Pavilion Power Laptop 15-cb0xx
  dmi.product.version: Type1ProductConfigId
  dmi.sys.vendor: HP

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