Public bug reported:
I have an issue with Ghostscript and printing. I use Gutenprint for my Canon MG5440, and I cannot print a photo 4"x6" (or 6"x4"), it does not print anything, however I still able to print A4 paper size. I use Ubuntu 18.04 and Gutenprint 5.3.1. The printing fail with message: .... [Job 143] Start rendering... [Job 143] Processing page 1... [Job 143] **** Unable to open the initial device, quitting. [Job 143] Rendering completed ... [Job 143] PID 24869 (/usr/lib/cups/filter/gstoraster) stopped with status 1. ... [Job 143] printer-state-message="Filter failed" [Job 143] printer-state-reasons=none The message "Unable to open the initial device, quitting" comes from Ghostscript. When I downgrade Ghostscript to 9.22, I am again able to print 4"x6" paper size. To downgrade: apt install ghostscript=9.22~dfsg+1-0ubuntu1 libgs9=9.22~dfsg+1-0ubuntu1 libgs9-common=9.22~dfsg+1-0ubuntu1 I found similar issue for HP printer at Debian https://bugs.debian.org /cgi-bin/bugreport.cgi?bug=908205 System info: Description: Ubuntu 18.04.1 LTS Release: 18.04 ghostscript: Installed: 9.26~dfsg+0-0ubuntu0.18.04.4 Candidate: 9.26~dfsg+0-0ubuntu0.18.04.4 Versions: *** 9.26~dfsg+0-0ubuntu0.18.04.4 500 500 http://ua.archive.ubuntu.com/ubuntu bionic-updates/main amd64 Packages 500 http://security.ubuntu.com/ubuntu bionic-security/main amd64 Packages 100 /var/lib/dpkg/status 9.22~dfsg+1-0ubuntu1 500 500 http://ua.archive.ubuntu.com/ubuntu bionic/main amd64 Packages cups: Installed: 2.2.7-1ubuntu2.3 Candidate: 2.2.7-1ubuntu2.3 Versions: *** 2.2.7-1ubuntu2.3 500 500 http://ua.archive.ubuntu.com/ubuntu bionic-updates/main amd64 Packages 100 /var/lib/dpkg/status 2.2.7-1ubuntu2.2 500 500 http://security.ubuntu.com/ubuntu bionic-security/main amd64 Packages 2.2.7-1ubuntu2 500 500 http://ua.archive.ubuntu.com/ubuntu bionic/main amd64 Packages ** Affects: ghostscript (Ubuntu) Importance: Undecided Status: New ** Tags: printing ** Attachment added: "cups error log" https://bugs.launchpad.net/bugs/1815339/+attachment/5237401/+files/error_log.zip ** Tags added: printing -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to ghostscript in Ubuntu. https://bugs.launchpad.net/bugs/1815339 Title: Printer stopped printing paper size 4"x6" after update ghostscript to 9.26 Status in ghostscript package in Ubuntu: New Bug description: I have an issue with Ghostscript and printing. I use Gutenprint for my Canon MG5440, and I cannot print a photo 4"x6" (or 6"x4"), it does not print anything, however I still able to print A4 paper size. I use Ubuntu 18.04 and Gutenprint 5.3.1. The printing fail with message: .... [Job 143] Start rendering... [Job 143] Processing page 1... [Job 143] **** Unable to open the initial device, quitting. [Job 143] Rendering completed ... [Job 143] PID 24869 (/usr/lib/cups/filter/gstoraster) stopped with status 1. ... [Job 143] printer-state-message="Filter failed" [Job 143] printer-state-reasons=none The message "Unable to open the initial device, quitting" comes from Ghostscript. When I downgrade Ghostscript to 9.22, I am again able to print 4"x6" paper size. To downgrade: apt install ghostscript=9.22~dfsg+1-0ubuntu1 libgs9=9.22~dfsg+1-0ubuntu1 libgs9-common=9.22~dfsg+1-0ubuntu1 I found similar issue for HP printer at Debian https://bugs.debian.org /cgi-bin/bugreport.cgi?bug=908205 System info: Description: Ubuntu 18.04.1 LTS Release: 18.04 ghostscript: Installed: 9.26~dfsg+0-0ubuntu0.18.04.4 Candidate: 9.26~dfsg+0-0ubuntu0.18.04.4 Versions: *** 9.26~dfsg+0-0ubuntu0.18.04.4 500 500 http://ua.archive.ubuntu.com/ubuntu bionic-updates/main amd64 Packages 500 http://security.ubuntu.com/ubuntu bionic-security/main amd64 Packages 100 /var/lib/dpkg/status 9.22~dfsg+1-0ubuntu1 500 500 http://ua.archive.ubuntu.com/ubuntu bionic/main amd64 Packages cups: Installed: 2.2.7-1ubuntu2.3 Candidate: 2.2.7-1ubuntu2.3 Versions: *** 2.2.7-1ubuntu2.3 500 500 http://ua.archive.ubuntu.com/ubuntu bionic-updates/main amd64 Packages 100 /var/lib/dpkg/status 2.2.7-1ubuntu2.2 500 500 http://security.ubuntu.com/ubuntu bionic-security/main amd64 Packages 2.2.7-1ubuntu2 500 500 http://ua.archive.ubuntu.com/ubuntu bionic/main amd64 Packages To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ghostscript/+bug/1815339/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
