Public bug reported:

Unable to get system speakers working running 19.04.  At max volume,
sound is barely perceptible through headphones.  Pavucontrol shows
sounds is present, but no amount of adjustments makes a difference.

ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.0.0-20.21-generic 5.0.8
Uname: Linux 5.0.0-20-generic x86_64
ApportVersion: 2.20.10-0ubuntu27
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  robert     3355 F.... pulseaudio
CurrentDesktop: KDE
Date: Fri Jun 28 00:44:13 2019
InstallationDate: Installed on 2019-06-05 (22 days ago)
InstallationMedia: Kubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Digital Out, HDMI
Symptom_Type: None of the above
Title: [930MBE, Intel Kabylake HDMI, Digital Out, HDMI] Playback problem
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/25/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P02AHK.029.190425.PS
dmi.board.asset.tag: No Asset Tag
dmi.board.name: NP930MBE-K04US
dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.board.version: SGL9872A0S-C01-G001-S0001+10.0.17763
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 31
dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.version: N/A
dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrP02AHK.029.190425.PS:bd04/25/2019:svnSAMSUNGELECTRONICSCO.,LTD.:pn930MBE:pvrP02AHK:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP930MBE-K04US:rvrSGL9872A0S-C01-G001-S0001+10.0.17763:cvnSAMSUNGELECTRONICSCO.,LTD.:ct31:cvrN/A:
dmi.product.family: Notebook 9 Series
dmi.product.name: 930MBE
dmi.product.sku: SCAI-A5A5-A5A5-A5A5-PAHK
dmi.product.version: P02AHK
dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug disco

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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1834566

Title:
  Samsung Notebook 9 Pro - Internal Speaker Playback problem - HDA Intel
  - Realtek ALC298

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  Unable to get system speakers working running 19.04.  At max volume,
  sound is barely perceptible through headphones.  Pavucontrol shows
  sounds is present, but no amount of adjustments makes a difference.

  ProblemType: Bug
  DistroRelease: Ubuntu 19.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.0.0-20.21-generic 5.0.8
  Uname: Linux 5.0.0-20-generic x86_64
  ApportVersion: 2.20.10-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  robert     3355 F.... pulseaudio
  CurrentDesktop: KDE
  Date: Fri Jun 28 00:44:13 2019
  InstallationDate: Installed on 2019-06-05 (22 days ago)
  InstallationMedia: Kubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_Jack: Digital Out, HDMI
  Symptom_Type: None of the above
  Title: [930MBE, Intel Kabylake HDMI, Digital Out, HDMI] Playback problem
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/25/2019
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: P02AHK.029.190425.PS
  dmi.board.asset.tag: No Asset Tag
  dmi.board.name: NP930MBE-K04US
  dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.board.version: SGL9872A0S-C01-G001-S0001+10.0.17763
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 31
  dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.chassis.version: N/A
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrP02AHK.029.190425.PS:bd04/25/2019:svnSAMSUNGELECTRONICSCO.,LTD.:pn930MBE:pvrP02AHK:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP930MBE-K04US:rvrSGL9872A0S-C01-G001-S0001+10.0.17763:cvnSAMSUNGELECTRONICSCO.,LTD.:ct31:cvrN/A:
  dmi.product.family: Notebook 9 Series
  dmi.product.name: 930MBE
  dmi.product.sku: SCAI-A5A5-A5A5-A5A5-PAHK
  dmi.product.version: P02AHK
  dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.

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