Public bug reported:
I have installed Ubuntu 19.04 and the laptop does not play any sound
through the internal speakers. When I plug in the headphone I am able to
listen sound though.
ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.0.0-25.26-generic 5.0.18
Uname: Linux 5.0.0-25-generic x86_64
ApportVersion: 2.20.10-0ubuntu27.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: anoopjohn 1718 F.... pulseaudio
/dev/snd/pcmC0D0p: anoopjohn 1718 F...m pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Sat Aug 24 17:17:01 2019
InstallationDate: Installed on 2019-08-23 (1 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
PackageArchitecture: all
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: anoopjohn 1718 F.... pulseaudio
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [HP Pavilion x360 Convertible 14-ba1xx, Realtek ALC295, Speaker,
Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/12/2018
dmi.bios.vendor: Insyde
dmi.bios.version: F.52
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 83C4
dmi.board.vendor: HP
dmi.board.version: 31.61
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 31
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnInsyde:bvrF.52:bd11/12/2018:svnHP:pnHPPavilionx360Convertible14-ba1xx:pvrType1ProductConfigId:rvnHP:rn83C4:rvr31.61:cvnHP:ct31:cvrChassisVersion:
dmi.product.family: 103C_5335KV HP Pavilion
dmi.product.name: HP Pavilion x360 Convertible 14-ba1xx
dmi.product.sku: 5GR61UA#ABA
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP
mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-08-24T17:12:21.772103
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug disco
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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1841330
Title:
[HP Pavilion x360 Convertible 14-ba1xx, Realtek ALC295, Speaker,
Internal] No sound at all
Status in alsa-driver package in Ubuntu:
New
Bug description:
I have installed Ubuntu 19.04 and the laptop does not play any sound
through the internal speakers. When I plug in the headphone I am able
to listen sound though.
ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.0.0-25.26-generic 5.0.18
Uname: Linux 5.0.0-25-generic x86_64
ApportVersion: 2.20.10-0ubuntu27.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: anoopjohn 1718 F.... pulseaudio
/dev/snd/pcmC0D0p: anoopjohn 1718 F...m pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Sat Aug 24 17:17:01 2019
InstallationDate: Installed on 2019-08-23 (1 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
PackageArchitecture: all
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: anoopjohn 1718 F.... pulseaudio
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [HP Pavilion x360 Convertible 14-ba1xx, Realtek ALC295, Speaker,
Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/12/2018
dmi.bios.vendor: Insyde
dmi.bios.version: F.52
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 83C4
dmi.board.vendor: HP
dmi.board.version: 31.61
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 31
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnInsyde:bvrF.52:bd11/12/2018:svnHP:pnHPPavilionx360Convertible14-ba1xx:pvrType1ProductConfigId:rvnHP:rn83C4:rvr31.61:cvnHP:ct31:cvrChassisVersion:
dmi.product.family: 103C_5335KV HP Pavilion
dmi.product.name: HP Pavilion x360 Convertible 14-ba1xx
dmi.product.sku: 5GR61UA#ABA
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP
mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-08-24T17:12:21.772103
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