Public bug reported:

front green jack not working

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
Uname: Linux 5.3.0-050300-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.9-0ubuntu7.7
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  nascenture   3587 F.... pulseaudio
 /dev/snd/controlC0:  nascenture   3587 F.... pulseaudio
 /dev/snd/pcmC0D0p:   nascenture   3587 F...m pulseaudio
 /dev/snd/timer:      nascenture   3587 f.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Thu Sep 26 11:36:22 2019
InstallationDate: Installed on 2019-08-08 (49 days ago)
InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Green Headphone Out, Front
Symptom_Type: No sound at all
Title: [System Product Name, Realtek ALC887-VD, Green Headphone Out, Front] No 
sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/14/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0304
dmi.board.asset.tag: Default string
dmi.board.name: PRIME H310M-CS R2.0
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr0304:bd09/14/2018:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEH310M-CSR2.0:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: SKU
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-09-16T18:10:26.699224

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug bionic

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1845427

Title:
  [System Product Name, Realtek ALC887-VD, Green Headphone Out, Front]
  No sound at all

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  front green jack not working

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  Uname: Linux 5.3.0-050300-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.9-0ubuntu7.7
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  nascenture   3587 F.... pulseaudio
   /dev/snd/controlC0:  nascenture   3587 F.... pulseaudio
   /dev/snd/pcmC0D0p:   nascenture   3587 F...m pulseaudio
   /dev/snd/timer:      nascenture   3587 f.... pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Sep 26 11:36:22 2019
  InstallationDate: Installed on 2019-08-08 (49 days ago)
  InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 
(20190210)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_Jack: Green Headphone Out, Front
  Symptom_Type: No sound at all
  Title: [System Product Name, Realtek ALC887-VD, Green Headphone Out, Front] 
No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/14/2018
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 0304
  dmi.board.asset.tag: Default string
  dmi.board.name: PRIME H310M-CS R2.0
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev X.0x
  dmi.chassis.asset.tag: Default string
  dmi.chassis.type: 3
  dmi.chassis.vendor: Default string
  dmi.chassis.version: Default string
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr0304:bd09/14/2018:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEH310M-CSR2.0:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: System Product Name
  dmi.product.sku: SKU
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer
  mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-09-16T18:10:26.699224

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1845427/+subscriptions

-- 
Mailing list: https://launchpad.net/~desktop-packages
Post to     : desktop-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~desktop-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to