[Desktop-packages] [Bug 1869524] Re: Simple Scan doesn't load
** Changed in: simple-scan (Ubuntu) Status: Incomplete => Invalid -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to simple-scan in Ubuntu. https://bugs.launchpad.net/bugs/1869524 Title: Simple Scan doesn't load Status in simple-scan package in Ubuntu: Invalid Bug description: Simple Scan version 3.28.0-0ubuntu1 fails to load in Ubuntu 18.04 LTS simple-scan: error while loading shared libraries: libcolord.so.1: cannot open shared object file: No such file or directory Related to bug# 1869522 https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1869522 Not sure if I should be reporting the bug against Simple Scan, Gnome, or Ubuntu 18.04 LTS. Gnome project said it's not a bug with Simple Scan. Something about not having the latest version of Gnome bundled with Ubuntu 18.04 LTS. https://gitlab.gnome.org/GNOME/simple-scan/-/issues/159 ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: simple-scan 3.28.0-0ubuntu1 ProcVersionSignature: Ubuntu 4.15.0-91.92-generic 4.15.18 Uname: Linux 4.15.0-91-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.9-0ubuntu7.12 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Sat Mar 28 15:53:47 2020 InstallationDate: Installed on 2014-08-08 (2059 days ago) InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2) MachineType: MSI MS-7922 ProcEnviron: PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-91-generic root=UUID=12cc7d65-8589-4aab-a77b-566ea7af9984 ro pci=assign-busses quiet splash vt.handoff=1 SimpleScanLog: SourcePackage: simple-scan UpgradeStatus: Upgraded to bionic on 2020-01-05 (83 days ago) dmi.bios.date: 02/16/2016 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: V1.10 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: Z97 U3 PLUS (MS-7922) dmi.board.vendor: MSI dmi.board.version: 1.0 dmi.chassis.asset.tag: To be filled by O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: MSI dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV1.10:bd02/16/2016:svnMSI:pnMS-7922:pvr1.0:rvnMSI:rnZ97U3PLUS(MS-7922):rvr1.0:cvnMSI:ct3:cvr1.0: dmi.product.family: To be filled by O.E.M. dmi.product.name: MS-7922 dmi.product.version: 1.0 dmi.sys.vendor: MSI To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/1869524/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1869524] Re: Simple Scan doesn't load
That did it! "Bug" fixed. :) Thanks Bartosz! -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to simple-scan in Ubuntu. https://bugs.launchpad.net/bugs/1869524 Title: Simple Scan doesn't load Status in simple-scan package in Ubuntu: Incomplete Bug description: Simple Scan version 3.28.0-0ubuntu1 fails to load in Ubuntu 18.04 LTS simple-scan: error while loading shared libraries: libcolord.so.1: cannot open shared object file: No such file or directory Related to bug# 1869522 https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1869522 Not sure if I should be reporting the bug against Simple Scan, Gnome, or Ubuntu 18.04 LTS. Gnome project said it's not a bug with Simple Scan. Something about not having the latest version of Gnome bundled with Ubuntu 18.04 LTS. https://gitlab.gnome.org/GNOME/simple-scan/-/issues/159 ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: simple-scan 3.28.0-0ubuntu1 ProcVersionSignature: Ubuntu 4.15.0-91.92-generic 4.15.18 Uname: Linux 4.15.0-91-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.9-0ubuntu7.12 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Sat Mar 28 15:53:47 2020 InstallationDate: Installed on 2014-08-08 (2059 days ago) InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2) MachineType: MSI MS-7922 ProcEnviron: PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-91-generic root=UUID=12cc7d65-8589-4aab-a77b-566ea7af9984 ro pci=assign-busses quiet splash vt.handoff=1 SimpleScanLog: SourcePackage: simple-scan UpgradeStatus: Upgraded to bionic on 2020-01-05 (83 days ago) dmi.bios.date: 02/16/2016 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: V1.10 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: Z97 U3 PLUS (MS-7922) dmi.board.vendor: MSI dmi.board.version: 1.0 dmi.chassis.asset.tag: To be filled by O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: MSI dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV1.10:bd02/16/2016:svnMSI:pnMS-7922:pvr1.0:rvnMSI:rnZ97U3PLUS(MS-7922):rvr1.0:cvnMSI:ct3:cvr1.0: dmi.product.family: To be filled by O.E.M. dmi.product.name: MS-7922 dmi.product.version: 1.0 dmi.sys.vendor: MSI To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/1869524/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1869524] Re: Simple Scan doesn't load
Hi Charles. I suspect that you have old schema in directory: /usr/local/share Please try to rename `/usr/local/share` directory to `/usr/local/share- back` and check if it helps -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to simple-scan in Ubuntu. https://bugs.launchpad.net/bugs/1869524 Title: Simple Scan doesn't load Status in simple-scan package in Ubuntu: Incomplete Bug description: Simple Scan version 3.28.0-0ubuntu1 fails to load in Ubuntu 18.04 LTS simple-scan: error while loading shared libraries: libcolord.so.1: cannot open shared object file: No such file or directory Related to bug# 1869522 https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1869522 Not sure if I should be reporting the bug against Simple Scan, Gnome, or Ubuntu 18.04 LTS. Gnome project said it's not a bug with Simple Scan. Something about not having the latest version of Gnome bundled with Ubuntu 18.04 LTS. https://gitlab.gnome.org/GNOME/simple-scan/-/issues/159 ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: simple-scan 3.28.0-0ubuntu1 ProcVersionSignature: Ubuntu 4.15.0-91.92-generic 4.15.18 Uname: Linux 4.15.0-91-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.9-0ubuntu7.12 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Sat Mar 28 15:53:47 2020 InstallationDate: Installed on 2014-08-08 (2059 days ago) InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2) MachineType: MSI MS-7922 ProcEnviron: PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-91-generic root=UUID=12cc7d65-8589-4aab-a77b-566ea7af9984 ro pci=assign-busses quiet splash vt.handoff=1 SimpleScanLog: SourcePackage: simple-scan UpgradeStatus: Upgraded to bionic on 2020-01-05 (83 days ago) dmi.bios.date: 02/16/2016 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: V1.10 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: Z97 U3 PLUS (MS-7922) dmi.board.vendor: MSI dmi.board.version: 1.0 dmi.chassis.asset.tag: To be filled by O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: MSI dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV1.10:bd02/16/2016:svnMSI:pnMS-7922:pvr1.0:rvnMSI:rnZ97U3PLUS(MS-7922):rvr1.0:cvnMSI:ct3:cvr1.0: dmi.product.family: To be filled by O.E.M. dmi.product.name: MS-7922 dmi.product.version: 1.0 dmi.sys.vendor: MSI To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/1869524/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1869524] Re: Simple Scan doesn't load
Hi Bartosz, Thanks for the feedback. I had tried to uninstall Simple-Scan via Ubuntu Software Center and then re-install. Since that didn't work, I followed the directions to try and build it from source https://gitlab.gnome.org/GNOME/simple-scan but that build attempt kind of failed at the end. Simple-Scan opened at the end of the build, but then it froze up looking for the connected scanner. I just used sudo apt-get remove simple-scan from the terminal window, wondering if that works different than uninstall from the Software Center. Interestingly enough, it said it was removing 3.28.0-0ubuntu1 I ran which simple-scan after a restart, and was surprised to see /usr/local/bin/simple-scan So then I tried to run simple-scan from the terminal and got the same error: "simple-scan: error while loading shared libraries: libcolord.so.1: cannot open shared object file: No such file or directory" When I browsed to that folder there was indeed a simple-scan executable from 2015 in that folder. I deleted the executable, re-ran which simple-scan to confirm no entry, and then reinstalled with sudo apt-get install simple-scan It appears to have installed 3.28.0-0ubuntu1 from package simple-scan_3.28.0-0ubuntu1_amd64.deb but same thing when I opened simple-scan. Nothing happened. So I ran simple-scan --debug and got this error: "[+0.00s] DEBUG: simple-scan.vala:637: Starting Simple Scan 3.28.0, PID=4623 (simple-scan:4623): Gtk-WARNING **: 08:25:59.698: Failed to register client: GDBus.Error:org.gnome.SessionManager.AlreadyRegistered: Unable to register client [+0.01s] ERROR: Settings schema 'org.gnome.SimpleScan' does not contain a key named 'page-delay' Trace/breakpoint trap (core dumped)" I don't remember installing a custom version of simple-scan Maybe I did. What I can say is I was running 14.04 LTS up until last year, only reason I upgraded to 18.04 LTS because I started having problems with the display driver. I upgraded straight from 14.04 LTS to 18.04 LTS via 16.04 LTS. Maybe something got lost/misconfigured in the move? -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to simple-scan in Ubuntu. https://bugs.launchpad.net/bugs/1869524 Title: Simple Scan doesn't load Status in simple-scan package in Ubuntu: Incomplete Bug description: Simple Scan version 3.28.0-0ubuntu1 fails to load in Ubuntu 18.04 LTS simple-scan: error while loading shared libraries: libcolord.so.1: cannot open shared object file: No such file or directory Related to bug# 1869522 https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1869522 Not sure if I should be reporting the bug against Simple Scan, Gnome, or Ubuntu 18.04 LTS. Gnome project said it's not a bug with Simple Scan. Something about not having the latest version of Gnome bundled with Ubuntu 18.04 LTS. https://gitlab.gnome.org/GNOME/simple-scan/-/issues/159 ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: simple-scan 3.28.0-0ubuntu1 ProcVersionSignature: Ubuntu 4.15.0-91.92-generic 4.15.18 Uname: Linux 4.15.0-91-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.9-0ubuntu7.12 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Sat Mar 28 15:53:47 2020 InstallationDate: Installed on 2014-08-08 (2059 days ago) InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2) MachineType: MSI MS-7922 ProcEnviron: PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-91-generic root=UUID=12cc7d65-8589-4aab-a77b-566ea7af9984 ro pci=assign-busses quiet splash vt.handoff=1 SimpleScanLog: SourcePackage: simple-scan UpgradeStatus: Upgraded to bionic on 2020-01-05 (83 days ago) dmi.bios.date: 02/16/2016 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: V1.10 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: Z97 U3 PLUS (MS-7922) dmi.board.vendor: MSI dmi.board.version: 1.0 dmi.chassis.asset.tag: To be filled by O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: MSI dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV1.10:bd02/16/2016:svnMSI:pnMS-7922:pvr1.0:rvnMSI:rnZ97U3PLUS(MS-7922):rvr1.0:cvnMSI:ct3:cvr1.0: dmi.product.family: To be filled by O.E.M. dmi.product.name: MS-7922 dmi.product.version: 1.0 dmi.sys.vendor: MSI To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/1869524/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1869524] Re: Simple Scan doesn't load
Hi Charles. I suspect that you have some custom installation of the Simple Scanner. What is the output of the command: $ which simple-scan According to documentation: https://packages.ubuntu.com/bionic/amd64/simple-scan/filelist it shoule be: /usr/bin/simple-scan Try to run simple-scan from `/usr/bin/simple-scan` location and check if it is working for you. I also checked and standard installation of the simple-scanner uses correct library: $ ldd /usr/bin/simple-scan linux-vdso.so.1 (0x7ffebbff5000) ... libsane.so.1 => /usr/lib/x86_64-linux-gnu/libsane.so.1 (0x7f0e1510) libcolord.so.2 => /usr/lib/x86_64-linux-gnu/libcolord.so.2 (0x7f0e14ee) ... ** Changed in: simple-scan (Ubuntu) Status: New => Incomplete ** Changed in: simple-scan (Ubuntu) Assignee: (unassigned) => Bartosz Kosiorek (gang65) -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to simple-scan in Ubuntu. https://bugs.launchpad.net/bugs/1869524 Title: Simple Scan doesn't load Status in simple-scan package in Ubuntu: Incomplete Bug description: Simple Scan version 3.28.0-0ubuntu1 fails to load in Ubuntu 18.04 LTS simple-scan: error while loading shared libraries: libcolord.so.1: cannot open shared object file: No such file or directory Related to bug# 1869522 https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1869522 Not sure if I should be reporting the bug against Simple Scan, Gnome, or Ubuntu 18.04 LTS. Gnome project said it's not a bug with Simple Scan. Something about not having the latest version of Gnome bundled with Ubuntu 18.04 LTS. https://gitlab.gnome.org/GNOME/simple-scan/-/issues/159 ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: simple-scan 3.28.0-0ubuntu1 ProcVersionSignature: Ubuntu 4.15.0-91.92-generic 4.15.18 Uname: Linux 4.15.0-91-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.9-0ubuntu7.12 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Sat Mar 28 15:53:47 2020 InstallationDate: Installed on 2014-08-08 (2059 days ago) InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2) MachineType: MSI MS-7922 ProcEnviron: PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-91-generic root=UUID=12cc7d65-8589-4aab-a77b-566ea7af9984 ro pci=assign-busses quiet splash vt.handoff=1 SimpleScanLog: SourcePackage: simple-scan UpgradeStatus: Upgraded to bionic on 2020-01-05 (83 days ago) dmi.bios.date: 02/16/2016 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: V1.10 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: Z97 U3 PLUS (MS-7922) dmi.board.vendor: MSI dmi.board.version: 1.0 dmi.chassis.asset.tag: To be filled by O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: MSI dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV1.10:bd02/16/2016:svnMSI:pnMS-7922:pvr1.0:rvnMSI:rnZ97U3PLUS(MS-7922):rvr1.0:cvnMSI:ct3:cvr1.0: dmi.product.family: To be filled by O.E.M. dmi.product.name: MS-7922 dmi.product.version: 1.0 dmi.sys.vendor: MSI To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/1869524/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
