[Desktop-packages] [Bug 1873384] Re: Headphone has no sound out
Please refer to https://bugs.launchpad.net/ubuntu/+source/alsa- driver/+bug/1875249/comments/10 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1873384 Title: Headphone has no sound out Status in linux package in Ubuntu: Confirmed Status in pulseaudio package in Ubuntu: Confirmed Bug description: Computer: Dell inspiron 15 5577 Gaming intel i5 7300HQ version System: Kubuntu 20.04 Bug: Plug-in headphone has no sound out, meanwhile computer's speaker is okay when unplugged the headphone. Additional information: Headphone is okay when kubuntu 18.04.3 is installed on the computer. Alsamixer is checked and headphone are not mute. Headphone plugin state can be correctly detected, and speaker can automatically mute until headphone unplugged. External usb soundcard is usable with headphone. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: ubiquity 20.04.12 ProcVersionSignature: Ubuntu 5.4.0-24.28-generic 5.4.30 Uname: Linux 5.4.0-24-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 CasperMD5CheckResult: skip Date: Fri Apr 17 11:14:43 2020 InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/kubuntu.seed maybe-ubiquity quiet splash nomodeset --- InstallationDate: Installed on 2020-04-16 (0 days ago) InstallationMedia: Kubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200416) ProcEnviron: LANGUAGE=zh_CN:zh TERM=xterm-256color PATH=(custom, no user) LANG=zh_CN.UTF-8 SHELL=/bin/bash SourcePackage: ubiquity Symptom: installer UpgradeStatus: No upgrade log present (probably fresh install) --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: sherlockholmes 1242 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: KDE DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-04-16 (0 days ago) InstallationMedia: Kubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200416) MachineType: Dell Inc. Inspiron 5577 NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-24-generic root=UUID=18303cc3-5e85-4677-8bca-60324bae9608 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-24.28-generic 5.4.30 RelatedPackageVersions: linux-restricted-modules-5.4.0-24-generic N/A linux-backports-modules-5.4.0-24-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-24-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 12/02/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.1.3 dmi.board.name: 090HMC dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnDellInc.:bvr1.1.3:bd12/02/2018:svnDellInc.:pnInspiron5577:pvr1.1.3:rvnDellInc.:rn090HMC:rvrA00:cvnDellInc.:ct10:cvrNotSpecified: dmi.product.family: Inspiron dmi.product.name: Inspiron 5577 dmi.product.sku: 07E1 dmi.product.version: 1.1.3 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1873384/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1873384] Re: Headphone has no sound out
Maybe OP can do a similar thing on his audio selection KDE settings or similar? -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1873384 Title: Headphone has no sound out Status in linux package in Ubuntu: Confirmed Status in pulseaudio package in Ubuntu: Confirmed Bug description: Computer: Dell inspiron 15 5577 Gaming intel i5 7300HQ version System: Kubuntu 20.04 Bug: Plug-in headphone has no sound out, meanwhile computer's speaker is okay when unplugged the headphone. Additional information: Headphone is okay when kubuntu 18.04.3 is installed on the computer. Alsamixer is checked and headphone are not mute. Headphone plugin state can be correctly detected, and speaker can automatically mute until headphone unplugged. External usb soundcard is usable with headphone. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: ubiquity 20.04.12 ProcVersionSignature: Ubuntu 5.4.0-24.28-generic 5.4.30 Uname: Linux 5.4.0-24-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 CasperMD5CheckResult: skip Date: Fri Apr 17 11:14:43 2020 InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/kubuntu.seed maybe-ubiquity quiet splash nomodeset --- InstallationDate: Installed on 2020-04-16 (0 days ago) InstallationMedia: Kubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200416) ProcEnviron: LANGUAGE=zh_CN:zh TERM=xterm-256color PATH=(custom, no user) LANG=zh_CN.UTF-8 SHELL=/bin/bash SourcePackage: ubiquity Symptom: installer UpgradeStatus: No upgrade log present (probably fresh install) --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: sherlockholmes 1242 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: KDE DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-04-16 (0 days ago) InstallationMedia: Kubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200416) MachineType: Dell Inc. Inspiron 5577 NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-24-generic root=UUID=18303cc3-5e85-4677-8bca-60324bae9608 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-24.28-generic 5.4.30 RelatedPackageVersions: linux-restricted-modules-5.4.0-24-generic N/A linux-backports-modules-5.4.0-24-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-24-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 12/02/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.1.3 dmi.board.name: 090HMC dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnDellInc.:bvr1.1.3:bd12/02/2018:svnDellInc.:pnInspiron5577:pvr1.1.3:rvnDellInc.:rn090HMC:rvrA00:cvnDellInc.:ct10:cvrNotSpecified: dmi.product.family: Inspiron dmi.product.name: Inspiron 5577 dmi.product.sku: 07E1 dmi.product.version: 1.1.3 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1873384/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1873384] Re: Headphone has no sound out
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: pulseaudio (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1873384 Title: Headphone has no sound out Status in linux package in Ubuntu: Confirmed Status in pulseaudio package in Ubuntu: Confirmed Bug description: Computer: Dell inspiron 15 5577 Gaming intel i5 7300HQ version System: Kubuntu 20.04 Bug: Plug-in headphone has no sound out, meanwhile computer's speaker is okay when unplugged the headphone. Additional information: Headphone is okay when kubuntu 18.04.3 is installed on the computer. Alsamixer is checked and headphone are not mute. Headphone plugin state can be correctly detected, and speaker can automatically mute until headphone unplugged. External usb soundcard is usable with headphone. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: ubiquity 20.04.12 ProcVersionSignature: Ubuntu 5.4.0-24.28-generic 5.4.30 Uname: Linux 5.4.0-24-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 CasperMD5CheckResult: skip Date: Fri Apr 17 11:14:43 2020 InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/kubuntu.seed maybe-ubiquity quiet splash nomodeset --- InstallationDate: Installed on 2020-04-16 (0 days ago) InstallationMedia: Kubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200416) ProcEnviron: LANGUAGE=zh_CN:zh TERM=xterm-256color PATH=(custom, no user) LANG=zh_CN.UTF-8 SHELL=/bin/bash SourcePackage: ubiquity Symptom: installer UpgradeStatus: No upgrade log present (probably fresh install) --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: sherlockholmes 1242 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: KDE DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-04-16 (0 days ago) InstallationMedia: Kubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200416) MachineType: Dell Inc. Inspiron 5577 NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-24-generic root=UUID=18303cc3-5e85-4677-8bca-60324bae9608 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-24.28-generic 5.4.30 RelatedPackageVersions: linux-restricted-modules-5.4.0-24-generic N/A linux-backports-modules-5.4.0-24-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-24-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 12/02/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.1.3 dmi.board.name: 090HMC dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnDellInc.:bvr1.1.3:bd12/02/2018:svnDellInc.:pnInspiron5577:pvr1.1.3:rvnDellInc.:rn090HMC:rvrA00:cvnDellInc.:ct10:cvrNotSpecified: dmi.product.family: Inspiron dmi.product.name: Inspiron 5577 dmi.product.sku: 07E1 dmi.product.version: 1.1.3 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1873384/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1873384] Re: Headphone has no sound out
On Ubuntu 20.04 I experience similar issue as diagnosed by @prayerholmes . Selecting on the pop-up headset breaks the audio (but the microphone works!). After changing on settings->audio the input from `headset microphone - built-in audio` to `Internal microphone - built-in audio` and then back to `headset microphone - built-in audio` it works ok. My computer is a Dell XPS 9550. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1873384 Title: Headphone has no sound out Status in linux package in Ubuntu: Confirmed Status in pulseaudio package in Ubuntu: Confirmed Bug description: Computer: Dell inspiron 15 5577 Gaming intel i5 7300HQ version System: Kubuntu 20.04 Bug: Plug-in headphone has no sound out, meanwhile computer's speaker is okay when unplugged the headphone. Additional information: Headphone is okay when kubuntu 18.04.3 is installed on the computer. Alsamixer is checked and headphone are not mute. Headphone plugin state can be correctly detected, and speaker can automatically mute until headphone unplugged. External usb soundcard is usable with headphone. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: ubiquity 20.04.12 ProcVersionSignature: Ubuntu 5.4.0-24.28-generic 5.4.30 Uname: Linux 5.4.0-24-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 CasperMD5CheckResult: skip Date: Fri Apr 17 11:14:43 2020 InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/kubuntu.seed maybe-ubiquity quiet splash nomodeset --- InstallationDate: Installed on 2020-04-16 (0 days ago) InstallationMedia: Kubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200416) ProcEnviron: LANGUAGE=zh_CN:zh TERM=xterm-256color PATH=(custom, no user) LANG=zh_CN.UTF-8 SHELL=/bin/bash SourcePackage: ubiquity Symptom: installer UpgradeStatus: No upgrade log present (probably fresh install) --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: sherlockholmes 1242 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: KDE DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-04-16 (0 days ago) InstallationMedia: Kubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200416) MachineType: Dell Inc. Inspiron 5577 NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-24-generic root=UUID=18303cc3-5e85-4677-8bca-60324bae9608 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-24.28-generic 5.4.30 RelatedPackageVersions: linux-restricted-modules-5.4.0-24-generic N/A linux-backports-modules-5.4.0-24-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-24-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 12/02/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.1.3 dmi.board.name: 090HMC dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnDellInc.:bvr1.1.3:bd12/02/2018:svnDellInc.:pnInspiron5577:pvr1.1.3:rvnDellInc.:rn090HMC:rvrA00:cvnDellInc.:ct10:cvrNotSpecified: dmi.product.family: Inspiron dmi.product.name: Inspiron 5577 dmi.product.sku: 07E1 dmi.product.version: 1.1.3 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1873384/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1873384] Re: Headphone has no sound out
Update: I find out that in PulseAudio Panel the settings of input device should be choose as 'Internal Microphone' rather than 'Headset Microphone' or 'Microphone', and the speakers of my headset can work properly. My laptop's 1 jack hole connection and headset can work properly on Windows, both headset speaker and mic can work. Suggestion: Add correct support for 1 jack headset in linux audio frameworks, no matter PulseAudio, Alsa and so on. 1 jack headset can save 1 x 3.5mm hole position from traditional 2 x 3.5mm headset, more and more laptop will accept such kind of headset connection. ** Attachment added: "The photo of my 1 jack hole headset connection of inspiron 15 gaming 5577" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1873384/+attachment/5360855/+files/20200426_232901.jpg -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1873384 Title: Headphone has no sound out Status in linux package in Ubuntu: Confirmed Status in pulseaudio package in Ubuntu: New Bug description: Computer: Dell inspiron 15 5577 Gaming intel i5 7300HQ version System: Kubuntu 20.04 Bug: Plug-in headphone has no sound out, meanwhile computer's speaker is okay when unplugged the headphone. Additional information: Headphone is okay when kubuntu 18.04.3 is installed on the computer. Alsamixer is checked and headphone are not mute. Headphone plugin state can be correctly detected, and speaker can automatically mute until headphone unplugged. External usb soundcard is usable with headphone. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: ubiquity 20.04.12 ProcVersionSignature: Ubuntu 5.4.0-24.28-generic 5.4.30 Uname: Linux 5.4.0-24-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 CasperMD5CheckResult: skip Date: Fri Apr 17 11:14:43 2020 InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/kubuntu.seed maybe-ubiquity quiet splash nomodeset --- InstallationDate: Installed on 2020-04-16 (0 days ago) InstallationMedia: Kubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200416) ProcEnviron: LANGUAGE=zh_CN:zh TERM=xterm-256color PATH=(custom, no user) LANG=zh_CN.UTF-8 SHELL=/bin/bash SourcePackage: ubiquity Symptom: installer UpgradeStatus: No upgrade log present (probably fresh install) --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: sherlockholmes 1242 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: KDE DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-04-16 (0 days ago) InstallationMedia: Kubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200416) MachineType: Dell Inc. Inspiron 5577 NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-24-generic root=UUID=18303cc3-5e85-4677-8bca-60324bae9608 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-24.28-generic 5.4.30 RelatedPackageVersions: linux-restricted-modules-5.4.0-24-generic N/A linux-backports-modules-5.4.0-24-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-24-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 12/02/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.1.3 dmi.board.name: 090HMC dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnDellInc.:bvr1.1.3:bd12/02/2018:svnDellInc.:pnInspiron5577:pvr1.1.3:rvnDellInc.:rn090HMC:rvrA00:cvnDellInc.:ct10:cvrNotSpecified: dmi.product.family: Inspiron dmi.product.name: Inspiron 5577 dmi.product.sku: 07E1 dmi.product.version: 1.1.3 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1873384/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1873384] Re: Headphone has no sound out
I've installed Ubuntu Desktop and now I find out the problem's temporary solve. Please someone can notify the teams that can solve this problem. In Ubuntu Desktop, when I plug in the headphone(headset actually, it have speaker and mic and can work properly on mobile phone, one 3.5mm jack), the pop-dialogue show up and give me 3 choose items--- Headphone Headset and Speaker When I choose the headphone item, my headset speakers can work properly. I didn't test the mic because my laptop have a build-in one. When I choose the headset, the problem shows up, my headset can't work. In KDE Desktop and Xfce, they both use PulseAudio Control Panel. PulseAudio detects headphone automatically without pop-up dialogue, and the problem shows up. Maybe the PulseAudio detects the headset correctly, but it treat the headset as old fashioned 2 x 3.5mm jacks kind. Now the new kinds of headset have only one 3.5mm jack with speaker & mic channel on it. My Inspiron 15 Gaming 5577 have the 2-in-1 3.5mm jack hole so when system use old fashion mode it can't work properly. It can also explain why it can work in headphone mode. Headphone mode is compatible with the 1 jack headset but can't use headset's mic. Suggestions: Provide KDE and Xfce4 Desktop environment 'Headphone plug- in' pop-up dialogue so that we can choose 'headphone'compatible mode at least. Separate headset mode into '1 jack headset' and '2 jack headset' mode to make headset work properly in different platform. ** Also affects: pulseaudio (Ubuntu) Importance: Undecided Status: New ** Changed in: pulseaudio (Ubuntu) Assignee: (unassigned) => 黄闫 (prayerholmes) -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1873384 Title: Headphone has no sound out Status in linux package in Ubuntu: Confirmed Status in pulseaudio package in Ubuntu: New Bug description: Computer: Dell inspiron 15 5577 Gaming intel i5 7300HQ version System: Kubuntu 20.04 Bug: Plug-in headphone has no sound out, meanwhile computer's speaker is okay when unplugged the headphone. Additional information: Headphone is okay when kubuntu 18.04.3 is installed on the computer. Alsamixer is checked and headphone are not mute. Headphone plugin state can be correctly detected, and speaker can automatically mute until headphone unplugged. External usb soundcard is usable with headphone. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: ubiquity 20.04.12 ProcVersionSignature: Ubuntu 5.4.0-24.28-generic 5.4.30 Uname: Linux 5.4.0-24-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 CasperMD5CheckResult: skip Date: Fri Apr 17 11:14:43 2020 InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/kubuntu.seed maybe-ubiquity quiet splash nomodeset --- InstallationDate: Installed on 2020-04-16 (0 days ago) InstallationMedia: Kubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200416) ProcEnviron: LANGUAGE=zh_CN:zh TERM=xterm-256color PATH=(custom, no user) LANG=zh_CN.UTF-8 SHELL=/bin/bash SourcePackage: ubiquity Symptom: installer UpgradeStatus: No upgrade log present (probably fresh install) --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: sherlockholmes 1242 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: KDE DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-04-16 (0 days ago) InstallationMedia: Kubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200416) MachineType: Dell Inc. Inspiron 5577 NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-24-generic root=UUID=18303cc3-5e85-4677-8bca-60324bae9608 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-24.28-generic 5.4.30 RelatedPackageVersions: linux-restricted-modules-5.4.0-24-generic N/A linux-backports-modules-5.4.0-24-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-24-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 12/02/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.1.3 dmi.board.name: 090HMC dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnDellInc.:bvr1.1.3:bd12/02/2018:svnDellInc.:pnInspiron5577:pvr1.1.3:rvnDellInc.:rn090HMC:rvrA00:cvnDellInc.:ct10:cvrNotSpecified: dmi.product.family: Inspiron dmi.product.name: Inspiron 5577 dmi.product.sku: 07E1 dmi.product.version: 1.1.3
