Public bug reported: When I plug the headset in and when the gnome "Select Audio Devices" popup and select "Headset" (rather than Headphones), the sound doesn't go through. But when I select "Headphones" it does. But I then need to manually select the Headset mic in the sound settings to have my headset working properly. This issue appear in 20.04. I didn't had this issue before I upgrade from 19.10 (and previous releases).
ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.4.0-33.37-generic 5.4.34 Uname: Linux 5.4.0-33-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: pascal 274918 F.... pulseaudio /dev/snd/pcmC0D0c: pascal 274918 F...m pulseaudio CasperMD5CheckResult: skip CurrentDesktop: Unity Date: Thu Jun 11 19:50:11 2020 InstallationDate: Installed on 2019-05-14 (394 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_Jack: Black Headphone Out, Left Symptom_Type: Only some of outputs are working Title: [Precision 5530, Realtek ALC3266, Black Headphone Out, Left] Playback problem UpgradeStatus: Upgraded to focal on 2020-05-18 (25 days ago) dmi.bios.date: 12/25/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.15.0 dmi.board.name: 0NFGCT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.15.0:bd12/25/2019:svnDellInc.:pnPrecision5530:pvr:rvnDellInc.:rn0NFGCT:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Precision dmi.product.name: Precision 5530 dmi.product.sku: 087D dmi.sys.vendor: Dell Inc. ** Affects: alsa-driver (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug focal -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1883197 Title: Headset not working Status in alsa-driver package in Ubuntu: New Bug description: When I plug the headset in and when the gnome "Select Audio Devices" popup and select "Headset" (rather than Headphones), the sound doesn't go through. But when I select "Headphones" it does. But I then need to manually select the Headset mic in the sound settings to have my headset working properly. This issue appear in 20.04. I didn't had this issue before I upgrade from 19.10 (and previous releases). ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.4.0-33.37-generic 5.4.34 Uname: Linux 5.4.0-33-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: pascal 274918 F.... pulseaudio /dev/snd/pcmC0D0c: pascal 274918 F...m pulseaudio CasperMD5CheckResult: skip CurrentDesktop: Unity Date: Thu Jun 11 19:50:11 2020 InstallationDate: Installed on 2019-05-14 (394 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_Jack: Black Headphone Out, Left Symptom_Type: Only some of outputs are working Title: [Precision 5530, Realtek ALC3266, Black Headphone Out, Left] Playback problem UpgradeStatus: Upgraded to focal on 2020-05-18 (25 days ago) dmi.bios.date: 12/25/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.15.0 dmi.board.name: 0NFGCT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.15.0:bd12/25/2019:svnDellInc.:pnPrecision5530:pvr:rvnDellInc.:rn0NFGCT:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Precision dmi.product.name: Precision 5530 dmi.product.sku: 087D dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1883197/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp