Alexander, the trick did not work for me (on 3 computers having Xubuntu
22.04.3).
Note for next viewers: I still had the issue on a second laptop (Xubuntu
22.04.3), and today the issue is gone, it seems it is because I cleared
the content of the folder of './cache/gnome-software' then reboot the
I got it also in recent version, you need then to go to system software
update, and then it is now working. But from a user perspective, not
good.
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** Tags added: jammy
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https://bugs.launchpad.net/bugs/1900167
Title:
gnome-software unable to install updates (Prepared update not found)
Status in
** Summary changed:
- gnome-software Unable to install updates
+ gnome-software unable to install updates (Prepared update not found)
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For information, the bug is still there in Xubuntu 22.04.3.
Note: The error message ('Prepared update not found' does only display in
Gnome-software after launching the window 'Update manager').
On a desktop computer I have fix it by doing 'sudo apt update && upgrade'.
A a laptop computer I can
https://gitlab.gnome.org/GNOME/gnome-software/-/issues/1114#note_1693917
It will need to backport the merge requests from this issue to the
version of gnome-software Xubuntu are shipping.
** Changed in: gnome-software (Ubuntu)
Status: Opinion => Confirmed
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https://gitlab.gnome.org/GNOME/gnome-software/-/issues/1114#note_1693917
-> It will need to backport the merge requests from this issue to the
version of gnome-software Xubuntu are shipping.
** Changed in: gnome-software (Ubuntu)
Status: Expired => Opinion
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It will need to backport the merge requests from this issue to the
version of gnome-software Xubuntu are shipping.
- see https://gitlab.gnome.org/GNOME/gnome-
software/-/issues/1114#note_1693917
** Bug watch added: gitlab.gnome.org/GNOME/gnome-software/-/issues #1114
I kept clicking the button and at some point it turned into Download,
not sure if as a result of insisting or of a completed snap-store update
that I had to do manually with
snap-store --quit
snap refresh snap-store
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I confirm this bug on Jammy. The error message in the notification box
is
Unable to install updates
Prepared update not found: "/var/lib/PackageKit/prepared-update"
and stderr says
Snapd snapd_client_refresh_sync: assertion 'name != NULL' failed
Gs snap did not set error for
[Expired for gnome-software (Ubuntu) because there has been no activity
for 60 days.]
** Changed in: gnome-software (Ubuntu)
Status: Incomplete => Expired
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screenshot
** Attachment added: "Screenshot from 2020-11-17 19-34-54.png"
https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1900167/+attachment/5435209/+files/Screenshot%20from%202020-11-17%2019-34-54.png
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This is the log you requested but the system crached when i selected
'Restart & update' so probably the log needed is the preceding one.
** Attachment added: "journalctl -b 0 > b1900167.txt"
I am having the same Problem on my newly installed Ubuntu SAystem. Is
there a workaraound or fix for this?
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https://bugs.launchpad.net/bugs/1900167
Title:
Thank you for your bug report, it seems it's trying to apply offline
updates which isn't something currently working on deb based
distribution and shouldn't be proposed. Do you have that item proposed
after a restart still? Could you add the 'journalctl -b 0' log from the
system after triggering
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