Public bug reported:
Hello there!
Sounds and the microphone don't work. There is only Dummy Output in the output
list. Input list is empty.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
Uname: Linux 5.9.1-050901-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27.10
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: max 1679 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
CurrentDmesg: Error: command ['dmesg'] failed with exit code 1: dmesg: read
kernel buffer failed: Operation not permitted
Date: Sun Oct 25 19:28:34 2020
InstallationDate: Installed on 2020-10-22 (2 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Title: PCI/internal sound card not detected
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/10/2020
dmi.bios.release: 15.24
dmi.bios.vendor: AMI
dmi.bios.version: F.24
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 8600
dmi.board.vendor: HP
dmi.board.version: 44.41
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.ec.firmware.release: 44.41
dmi.modalias:
dmi:bvnAMI:bvrF.24:bd03/10/2020:br15.24:efr44.41:svnHP:pnOMENbyHPLaptop15-dh0xxx:pvr:rvnHP:rn8600:rvr44.41:cvnHP:ct10:cvrChassisVersion:
dmi.product.family: 103C_5335KV HP OMEN
dmi.product.name: OMEN by HP Laptop 15-dh0xxx
dmi.product.sku: 6ZL48EA#ACB
dmi.sys.vendor: HP
mtime.conffile..etc.modprobe.d.alsa-base.conf: 2020-10-25T19:23:12.181325
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug focal
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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1901428
Title:
PCI/internal sound card not detected
Status in alsa-driver package in Ubuntu:
New
Bug description:
Hello there!
Sounds and the microphone don't work. There is only Dummy Output in the
output list. Input list is empty.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
Uname: Linux 5.9.1-050901-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27.10
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: max 1679 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
CurrentDmesg: Error: command ['dmesg'] failed with exit code 1: dmesg: read
kernel buffer failed: Operation not permitted
Date: Sun Oct 25 19:28:34 2020
InstallationDate: Installed on 2020-10-22 (2 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Title: PCI/internal sound card not detected
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/10/2020
dmi.bios.release: 15.24
dmi.bios.vendor: AMI
dmi.bios.version: F.24
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 8600
dmi.board.vendor: HP
dmi.board.version: 44.41
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.ec.firmware.release: 44.41
dmi.modalias:
dmi:bvnAMI:bvrF.24:bd03/10/2020:br15.24:efr44.41:svnHP:pnOMENbyHPLaptop15-dh0xxx:pvr:rvnHP:rn8600:rvr44.41:cvnHP:ct10:cvrChassisVersion:
dmi.product.family: 103C_5335KV HP OMEN
dmi.product.name: OMEN by HP Laptop 15-dh0xxx
dmi.product.sku: 6ZL48EA#ACB
dmi.sys.vendor: HP
mtime.conffile..etc.modprobe.d.alsa-base.conf: 2020-10-25T19:23:12.181325
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