apport information

** Attachment added: "GsettingsChanges.txt"
   
https://bugs.launchpad.net/bugs/1903986/+attachment/5435470/+files/GsettingsChanges.txt

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https://bugs.launchpad.net/bugs/1903986

Title:
  Ubuntu 20.04 freezes with remmina in full-screen

Status in gnome-shell package in Ubuntu:
  Incomplete

Bug description:
  On Ubuntu 20.04 using Remmina accessing remote Windows session to my
  work and everything was working fine for 5 hours and then suddenly
  Reminna freezes. Mouse pointer still working fine, but Remmina not
  responding and also keyboard not responding (maybe because all of the
  keys are controller by Remmina).

  This problem is now third time the problem appeared:
  - bug 1902051
  - bug 1903710
  with no response. :(

  Work-around: hard press power button to power off  laptop and power on
  it.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: remmina 1.4.2+dfsg-1ubuntu1
  ProcVersionSignature: Ubuntu 5.4.0-52.57-generic 5.4.65
  Uname: Linux 5.4.0-52-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27.11
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Nov 12 12:38:25 2020
  InstallationDate: Installed on 2019-10-23 (386 days ago)
  InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 
(20190805)
  SourcePackage: remmina
  UpgradeStatus: Upgraded to focal on 2020-08-14 (89 days ago)
  modified.conffile..etc.default.apport:
   # set this to 0 to disable apport, or to 1 to enable it
   # you can temporarily override this with
   # sudo service apport start force_start=1
   enabled=0
  mtime.conffile..etc.default.apport: 2020-04-29T17:08:03.553351
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27.12
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  DisplayManager: gdm3
  DistroRelease: Ubuntu 20.04
  InstallationDate: Installed on 2019-10-23 (392 days ago)
  InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 
(20190805)
  Package: gnome-shell 3.36.4-1ubuntu1~20.04.2
  PackageArchitecture: amd64
  ProcVersionSignature: Ubuntu 5.4.0-54.60-generic 5.4.65
  RelatedPackageVersions: mutter-common 3.36.6-1ubuntu0.20.04.2
  Tags:  focal
  Uname: Linux 5.4.0-54-generic x86_64
  UpgradeStatus: Upgraded to focal on 2020-08-14 (95 days ago)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo wireshark
  _MarkForUpload: True
  modified.conffile..etc.default.apport:
   # set this to 0 to disable apport, or to 1 to enable it
   # you can temporarily override this with
   # sudo service apport start force_start=1
   enabled=0
  mtime.conffile..etc.default.apport: 2020-04-29T17:08:03.553351

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