Public bug reported:
problem happens whether changing volume using Pulseaudio, or using
alsamixer from cli.
Background: USB audio device EVGA NU audio installed and working at boot
Action: change volume level (using pulseaudio or alsamixer)
Expected: volume level change, sound keeps playing
Actual result: audio output stops.
More info:
reloading alsa does not fix problem. reloading pulseaudio does not fix problem
Following lines found in syslog:
Jul 10 13:39:10 TorreyPine pulseaudio[1515]: ALSA woke us up to write new data
to the device, but there was actually nothing to write.
Jul 10 13:39:10 TorreyPine pulseaudio[1515]: Most likely this is a bug in the
ALSA driver 'snd_usb_audio'. Please report this issue to the ALSA developers.
Jul 10 13:39:10 TorreyPine pulseaudio[1515]: We were woken up with POLLOUT set
-- however a subsequent snd_pcm_avail() returned 0 or another value < min_avail.
Release info:
Linux TorreyPine 5.11.0-22-generic #23-Ubuntu SMP Thu Jun 17 00:34:23 UTC 2021
x86_64 x86_64 x86_64 GNU/Linux
Pulseaudio package info:
Linux TorreyPine 5.11.0-22-generic #23-Ubuntu SMP Thu Jun 17 00:34:23 UTC 2021
x86_64 x86_64 x86_64 GNU/Linux
ProblemType: Bug
DistroRelease: Ubuntu 21.04
Package: pulseaudio 1:14.2-1ubuntu1.1
ProcVersionSignature: Ubuntu 5.11.0-22.23-generic 5.11.21
Uname: Linux 5.11.0-22-generic x86_64
ApportVersion: 2.20.11-0ubuntu65.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: doug 1515 F.... pulseaudio
/dev/snd/controlC0: doug 1515 F.... pulseaudio
CasperMD5CheckResult: unknown
CurrentDesktop: XFCE
Date: Sat Jul 10 13:48:52 2021
InstallationDate: Installed on 2020-04-26 (440 days ago)
InstallationMedia: Xubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
ProcEnviron:
LANGUAGE=en_US
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: pulseaudio
UpgradeStatus: Upgraded to hirsute on 2021-05-08 (63 days ago)
dmi.bios.date: 03/11/2021
dmi.bios.release: 5.17
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 3002
dmi.board.asset.tag: Default string
dmi.board.name: PRIME B450-PLUS
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr3002:bd03/11/2021:br5.17:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEB450-PLUS:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: SKU
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
modified.conffile..etc.pulse.daemon.conf: [modified]
mtime.conffile..etc.pulse.daemon.conf: 2020-05-15T17:21:42.290977
** Affects: pulseaudio (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug hirsute
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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1935758
Title:
changing volume kills USB audio output
Status in pulseaudio package in Ubuntu:
New
Bug description:
problem happens whether changing volume using Pulseaudio, or using
alsamixer from cli.
Background: USB audio device EVGA NU audio installed and working at boot
Action: change volume level (using pulseaudio or alsamixer)
Expected: volume level change, sound keeps playing
Actual result: audio output stops.
More info:
reloading alsa does not fix problem. reloading pulseaudio does not fix
problem
Following lines found in syslog:
Jul 10 13:39:10 TorreyPine pulseaudio[1515]: ALSA woke us up to write new
data to the device, but there was actually nothing to write.
Jul 10 13:39:10 TorreyPine pulseaudio[1515]: Most likely this is a bug in the
ALSA driver 'snd_usb_audio'. Please report this issue to the ALSA developers.
Jul 10 13:39:10 TorreyPine pulseaudio[1515]: We were woken up with POLLOUT
set -- however a subsequent snd_pcm_avail() returned 0 or another value <
min_avail.
Release info:
Linux TorreyPine 5.11.0-22-generic #23-Ubuntu SMP Thu Jun 17 00:34:23 UTC
2021 x86_64 x86_64 x86_64 GNU/Linux
Pulseaudio package info:
Linux TorreyPine 5.11.0-22-generic #23-Ubuntu SMP Thu Jun 17 00:34:23 UTC
2021 x86_64 x86_64 x86_64 GNU/Linux
ProblemType: Bug
DistroRelease: Ubuntu 21.04
Package: pulseaudio 1:14.2-1ubuntu1.1
ProcVersionSignature: Ubuntu 5.11.0-22.23-generic 5.11.21
Uname: Linux 5.11.0-22-generic x86_64
ApportVersion: 2.20.11-0ubuntu65.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: doug 1515 F.... pulseaudio
/dev/snd/controlC0: doug 1515 F.... pulseaudio
CasperMD5CheckResult: unknown
CurrentDesktop: XFCE
Date: Sat Jul 10 13:48:52 2021
InstallationDate: Installed on 2020-04-26 (440 days ago)
InstallationMedia: Xubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
ProcEnviron:
LANGUAGE=en_US
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: pulseaudio
UpgradeStatus: Upgraded to hirsute on 2021-05-08 (63 days ago)
dmi.bios.date: 03/11/2021
dmi.bios.release: 5.17
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 3002
dmi.board.asset.tag: Default string
dmi.board.name: PRIME B450-PLUS
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr3002:bd03/11/2021:br5.17:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEB450-PLUS:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: SKU
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
modified.conffile..etc.pulse.daemon.conf: [modified]
mtime.conffile..etc.pulse.daemon.conf: 2020-05-15T17:21:42.290977
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