[Desktop-packages] [Bug 1964095] Re: print sent to Epson ET-2810 is not printed

2022-05-20 Thread Launchpad Bug Tracker
[Expired for cups (Ubuntu) because there has been no activity for 60
days.]

** Changed in: cups (Ubuntu)
   Status: Incomplete => Expired

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You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1964095

Title:
  print sent to Epson ET-2810 is not printed

Status in cups package in Ubuntu:
  Expired

Bug description:
  This is a new network printer in my home/local network.  It works ok from my 
mobile phone and from Windows, but not from Ubuntu 20.04 on the same PC, my 
preferred system.  I can print the test page consistently via 'Settings - 
Printers - Printer Details'; occasionally I have managed to print a simple text 
e-mail from Thunderbird; pdf-files and jpg-files don't come out; the process 
shows the job entering the print queue and being completed, but nothing appears 
to happen on the printer.
  I have used 'ubuntu-bug cups'to generate this report, so I hope it has 
included all the info you need, but please let me know if I can provide 
anything you are missing.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: cups 2.3.1-9ubuntu1.1
  ProcVersionSignature: Ubuntu 5.13.0-30.33~20.04.1-generic 5.13.19
  Uname: Linux 5.13.0-30-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27.21
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Tue Mar  8 10:11:02 2022
  InstallationDate: Installed on 2021-03-13 (359 days ago)
  InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
  Lpstat: device for EPSON_ET_2810_Series: implicitclass://EPSON_ET_2810_Series/
  MachineType: Dell Inc. XPS 8700
  Papersize: a4
  PpdFiles: Error: command ['fgrep', '-H', '*NickName', 
'/etc/cups/ppd/EPSON_ET_2810_Series.ppd'] failed with exit code 2: grep: 
/etc/cups/ppd/EPSON_ET_2810_Series.ppd: Permission denied
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-30-generic 
root=UUID=35fa7eb2-f276-418c-9acd-f55a95687068 ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/16/2014
  dmi.bios.release: 4.6
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A08
  dmi.board.name: 0KWVT8
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A03
  dmi.chassis.type: 3
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvrA08:bd04/16/2014:br4.6:svnDellInc.:pnXPS8700:pvr:rvnDellInc.:rn0KWVT8:rvrA03:cvnDellInc.:ct3:cvr:skuXPS8700:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: XPS 8700
  dmi.product.sku: XPS 8700
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
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Re: [Desktop-packages] [Bug 1964095] Re: print sent to Epson ET-2810 is not printed

2022-03-21 Thread Jan Mathisen
OK  I printed two files successfully with:

jbm@curlew:~/test_set$ lp Truloc-211-Retainer.pdf
request id is jbm-2810-314 (1 file(s))
jbm@curlew:~/test_set$ lp IMG_4737x.JPG
request id is jbm-2810-315 (1 file(s))

The files are enclosed, together with the subsequent error_log.
The Trulocpdf file should be the same one that failed whem sent from 
Document Viewer.

On 2022-03-21 17:44, Till Kamppeter wrote:
> I your error_log I have found the following:
>
> D [21/Mar/2022:15:08:48 +0100] [Job 312] Send-Document: client-error-
> document-format-error (client-error-document-format-error)
>
> This looks like that the printer was not able to work with the data it
> received.
>
> The printer reports that it accepts PWG Raster as the only of the known
> data formats used for driverless printing (it supports other formats,
> too, but these are formats we cannot generate). Therefore we print in
> PWG Raster format.
>
> It is possible that some printers have firmware bugs, not able to print
> certain files in standard format. It is less probable that the PWG
> Raster provided by us has problems as otherwise I would have received
> many more bug reports.
>
> Now I need also CUPS error_log output from jobs which succeeded for you
> and also I need the files which you have actually sent, both succeeding
> and failing files. Could you attach these?
>
-- 
Jan Mathisen
Email:  jbmi...@gmail.com
Adress: Bispeveien 54B, NO-1362 Hosle
Phone:  +47 97460585
Web:100yr.no


** Attachment added: "IMG_4737x.JPG"
   
https://bugs.launchpad.net/bugs/1964095/+attachment/5571377/+files/IMG_4737x.JPG

** Attachment added: "Truloc-211-Retainer.pdf"
   
https://bugs.launchpad.net/bugs/1964095/+attachment/5571378/+files/Truloc-211-Retainer.pdf

** Attachment added: "error_log"
   https://bugs.launchpad.net/bugs/1964095/+attachment/5571379/+files/error_log

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1964095

Title:
  print sent to Epson ET-2810 is not printed

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  This is a new network printer in my home/local network.  It works ok from my 
mobile phone and from Windows, but not from Ubuntu 20.04 on the same PC, my 
preferred system.  I can print the test page consistently via 'Settings - 
Printers - Printer Details'; occasionally I have managed to print a simple text 
e-mail from Thunderbird; pdf-files and jpg-files don't come out; the process 
shows the job entering the print queue and being completed, but nothing appears 
to happen on the printer.
  I have used 'ubuntu-bug cups'to generate this report, so I hope it has 
included all the info you need, but please let me know if I can provide 
anything you are missing.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: cups 2.3.1-9ubuntu1.1
  ProcVersionSignature: Ubuntu 5.13.0-30.33~20.04.1-generic 5.13.19
  Uname: Linux 5.13.0-30-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27.21
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Tue Mar  8 10:11:02 2022
  InstallationDate: Installed on 2021-03-13 (359 days ago)
  InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
  Lpstat: device for EPSON_ET_2810_Series: implicitclass://EPSON_ET_2810_Series/
  MachineType: Dell Inc. XPS 8700
  Papersize: a4
  PpdFiles: Error: command ['fgrep', '-H', '*NickName', 
'/etc/cups/ppd/EPSON_ET_2810_Series.ppd'] failed with exit code 2: grep: 
/etc/cups/ppd/EPSON_ET_2810_Series.ppd: Permission denied
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-30-generic 
root=UUID=35fa7eb2-f276-418c-9acd-f55a95687068 ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/16/2014
  dmi.bios.release: 4.6
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A08
  dmi.board.name: 0KWVT8
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A03
  dmi.chassis.type: 3
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvrA08:bd04/16/2014:br4.6:svnDellInc.:pnXPS8700:pvr:rvnDellInc.:rn0KWVT8:rvrA03:cvnDellInc.:ct3:cvr:skuXPS8700:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: XPS 8700
  dmi.product.sku: XPS 8700
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1964095/+subscriptions


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Re: [Desktop-packages] [Bug 1964095] Re: print sent to Epson ET-2810 is not printed

2022-03-21 Thread Jan Mathisen
OK, that worked; file attached.

On 2022-03-21 17:26, Till Kamppeter wrote:
> Seems that your version of "driverless" is too old, not yet having the "
> --std-ipp-uris" option (see also output of "driverless -h").
>
> But I have found the URI you need in your error_log. Please run the
> following command:
>
> ipptool -tv ipp://EPSON0EF3E0.local:631/ipp/print get-printer-
> attributes.test > attrs.txt
>
> and attach attrs.txt.
>
-- 
Jan Mathisen
Email:  jbmi...@gmail.com
Adress: Bispeveien 54B, NO-1362 Hosle
Phone:  +47 97460585
Web:100yr.no


** Attachment added: "attrs.txt"
   https://bugs.launchpad.net/bugs/1964095/+attachment/5571360/+files/attrs.txt

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1964095

Title:
  print sent to Epson ET-2810 is not printed

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  This is a new network printer in my home/local network.  It works ok from my 
mobile phone and from Windows, but not from Ubuntu 20.04 on the same PC, my 
preferred system.  I can print the test page consistently via 'Settings - 
Printers - Printer Details'; occasionally I have managed to print a simple text 
e-mail from Thunderbird; pdf-files and jpg-files don't come out; the process 
shows the job entering the print queue and being completed, but nothing appears 
to happen on the printer.
  I have used 'ubuntu-bug cups'to generate this report, so I hope it has 
included all the info you need, but please let me know if I can provide 
anything you are missing.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: cups 2.3.1-9ubuntu1.1
  ProcVersionSignature: Ubuntu 5.13.0-30.33~20.04.1-generic 5.13.19
  Uname: Linux 5.13.0-30-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27.21
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Tue Mar  8 10:11:02 2022
  InstallationDate: Installed on 2021-03-13 (359 days ago)
  InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
  Lpstat: device for EPSON_ET_2810_Series: implicitclass://EPSON_ET_2810_Series/
  MachineType: Dell Inc. XPS 8700
  Papersize: a4
  PpdFiles: Error: command ['fgrep', '-H', '*NickName', 
'/etc/cups/ppd/EPSON_ET_2810_Series.ppd'] failed with exit code 2: grep: 
/etc/cups/ppd/EPSON_ET_2810_Series.ppd: Permission denied
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-30-generic 
root=UUID=35fa7eb2-f276-418c-9acd-f55a95687068 ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/16/2014
  dmi.bios.release: 4.6
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A08
  dmi.board.name: 0KWVT8
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A03
  dmi.chassis.type: 3
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvrA08:bd04/16/2014:br4.6:svnDellInc.:pnXPS8700:pvr:rvnDellInc.:rn0KWVT8:rvrA03:cvnDellInc.:ct3:cvr:skuXPS8700:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: XPS 8700
  dmi.product.sku: XPS 8700
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1964095/+subscriptions


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[Desktop-packages] [Bug 1964095] Re: print sent to Epson ET-2810 is not printed

2022-03-21 Thread Till Kamppeter
I your error_log I have found the following:

D [21/Mar/2022:15:08:48 +0100] [Job 312] Send-Document: client-error-
document-format-error (client-error-document-format-error)

This looks like that the printer was not able to work with the data it
received.

The printer reports that it accepts PWG Raster as the only of the known
data formats used for driverless printing (it supports other formats,
too, but these are formats we cannot generate). Therefore we print in
PWG Raster format.

It is possible that some printers have firmware bugs, not able to print
certain files in standard format. It is less probable that the PWG
Raster provided by us has problems as otherwise I would have received
many more bug reports.

Now I need also CUPS error_log output from jobs which succeeded for you
and also I need the files which you have actually sent, both succeeding
and failing files. Could you attach these?

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1964095

Title:
  print sent to Epson ET-2810 is not printed

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  This is a new network printer in my home/local network.  It works ok from my 
mobile phone and from Windows, but not from Ubuntu 20.04 on the same PC, my 
preferred system.  I can print the test page consistently via 'Settings - 
Printers - Printer Details'; occasionally I have managed to print a simple text 
e-mail from Thunderbird; pdf-files and jpg-files don't come out; the process 
shows the job entering the print queue and being completed, but nothing appears 
to happen on the printer.
  I have used 'ubuntu-bug cups'to generate this report, so I hope it has 
included all the info you need, but please let me know if I can provide 
anything you are missing.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: cups 2.3.1-9ubuntu1.1
  ProcVersionSignature: Ubuntu 5.13.0-30.33~20.04.1-generic 5.13.19
  Uname: Linux 5.13.0-30-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27.21
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Tue Mar  8 10:11:02 2022
  InstallationDate: Installed on 2021-03-13 (359 days ago)
  InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
  Lpstat: device for EPSON_ET_2810_Series: implicitclass://EPSON_ET_2810_Series/
  MachineType: Dell Inc. XPS 8700
  Papersize: a4
  PpdFiles: Error: command ['fgrep', '-H', '*NickName', 
'/etc/cups/ppd/EPSON_ET_2810_Series.ppd'] failed with exit code 2: grep: 
/etc/cups/ppd/EPSON_ET_2810_Series.ppd: Permission denied
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-30-generic 
root=UUID=35fa7eb2-f276-418c-9acd-f55a95687068 ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/16/2014
  dmi.bios.release: 4.6
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A08
  dmi.board.name: 0KWVT8
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A03
  dmi.chassis.type: 3
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvrA08:bd04/16/2014:br4.6:svnDellInc.:pnXPS8700:pvr:rvnDellInc.:rn0KWVT8:rvrA03:cvnDellInc.:ct3:cvr:skuXPS8700:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: XPS 8700
  dmi.product.sku: XPS 8700
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1964095/+subscriptions


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[Desktop-packages] [Bug 1964095] Re: print sent to Epson ET-2810 is not printed

2022-03-21 Thread Till Kamppeter
Seems that your version of "driverless" is too old, not yet having the "
--std-ipp-uris" option (see also output of "driverless -h").

But I have found the URI you need in your error_log. Please run the
following command:

ipptool -tv ipp://EPSON0EF3E0.local:631/ipp/print get-printer-
attributes.test > attrs.txt

and attach attrs.txt.

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1964095

Title:
  print sent to Epson ET-2810 is not printed

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  This is a new network printer in my home/local network.  It works ok from my 
mobile phone and from Windows, but not from Ubuntu 20.04 on the same PC, my 
preferred system.  I can print the test page consistently via 'Settings - 
Printers - Printer Details'; occasionally I have managed to print a simple text 
e-mail from Thunderbird; pdf-files and jpg-files don't come out; the process 
shows the job entering the print queue and being completed, but nothing appears 
to happen on the printer.
  I have used 'ubuntu-bug cups'to generate this report, so I hope it has 
included all the info you need, but please let me know if I can provide 
anything you are missing.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: cups 2.3.1-9ubuntu1.1
  ProcVersionSignature: Ubuntu 5.13.0-30.33~20.04.1-generic 5.13.19
  Uname: Linux 5.13.0-30-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27.21
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Tue Mar  8 10:11:02 2022
  InstallationDate: Installed on 2021-03-13 (359 days ago)
  InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
  Lpstat: device for EPSON_ET_2810_Series: implicitclass://EPSON_ET_2810_Series/
  MachineType: Dell Inc. XPS 8700
  Papersize: a4
  PpdFiles: Error: command ['fgrep', '-H', '*NickName', 
'/etc/cups/ppd/EPSON_ET_2810_Series.ppd'] failed with exit code 2: grep: 
/etc/cups/ppd/EPSON_ET_2810_Series.ppd: Permission denied
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-30-generic 
root=UUID=35fa7eb2-f276-418c-9acd-f55a95687068 ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/16/2014
  dmi.bios.release: 4.6
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A08
  dmi.board.name: 0KWVT8
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A03
  dmi.chassis.type: 3
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvrA08:bd04/16/2014:br4.6:svnDellInc.:pnXPS8700:pvr:rvnDellInc.:rn0KWVT8:rvrA03:cvnDellInc.:ct3:cvr:skuXPS8700:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: XPS 8700
  dmi.product.sku: XPS 8700
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1964095/+subscriptions


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Re: [Desktop-packages] [Bug 1964095] Re: print sent to Epson ET-2810 is not printed

2022-03-21 Thread Jan Mathisen
Tried the below, but it didn't work for me:

jbm@curlew:~$ driverless --std-ipp-uris
ERROR: Unable to create PPD file: Could not poll sufficient capability 
info from the printer (--std-ipp-uris, (null)) via IPP!


On 2022-03-21 15:36, Till Kamppeter wrote:
> Thanks for the files.
>
> For the "ipptool -tv ..." command do the following:
>
> Run
>
> driverless --std-ipp-uris
>
> You get an URI for your printer in standard IPP format. Please use that
> URI for the "ipptool -tv ..." command of my comment above (comment #2)
> and attach the attrs.txt here.
>
-- 
Jan Mathisen
Email:  jbmi...@gmail.com
Adress: Bispeveien 54B, NO-1362 Hosle
Phone:  +47 97460585
Web:100yr.no

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1964095

Title:
  print sent to Epson ET-2810 is not printed

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  This is a new network printer in my home/local network.  It works ok from my 
mobile phone and from Windows, but not from Ubuntu 20.04 on the same PC, my 
preferred system.  I can print the test page consistently via 'Settings - 
Printers - Printer Details'; occasionally I have managed to print a simple text 
e-mail from Thunderbird; pdf-files and jpg-files don't come out; the process 
shows the job entering the print queue and being completed, but nothing appears 
to happen on the printer.
  I have used 'ubuntu-bug cups'to generate this report, so I hope it has 
included all the info you need, but please let me know if I can provide 
anything you are missing.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: cups 2.3.1-9ubuntu1.1
  ProcVersionSignature: Ubuntu 5.13.0-30.33~20.04.1-generic 5.13.19
  Uname: Linux 5.13.0-30-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27.21
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Tue Mar  8 10:11:02 2022
  InstallationDate: Installed on 2021-03-13 (359 days ago)
  InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
  Lpstat: device for EPSON_ET_2810_Series: implicitclass://EPSON_ET_2810_Series/
  MachineType: Dell Inc. XPS 8700
  Papersize: a4
  PpdFiles: Error: command ['fgrep', '-H', '*NickName', 
'/etc/cups/ppd/EPSON_ET_2810_Series.ppd'] failed with exit code 2: grep: 
/etc/cups/ppd/EPSON_ET_2810_Series.ppd: Permission denied
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-30-generic 
root=UUID=35fa7eb2-f276-418c-9acd-f55a95687068 ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/16/2014
  dmi.bios.release: 4.6
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A08
  dmi.board.name: 0KWVT8
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A03
  dmi.chassis.type: 3
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvrA08:bd04/16/2014:br4.6:svnDellInc.:pnXPS8700:pvr:rvnDellInc.:rn0KWVT8:rvrA03:cvnDellInc.:ct3:cvr:skuXPS8700:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: XPS 8700
  dmi.product.sku: XPS 8700
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1964095/+subscriptions


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[Desktop-packages] [Bug 1964095] Re: print sent to Epson ET-2810 is not printed

2022-03-21 Thread Till Kamppeter
Thanks for the files.

For the "ipptool -tv ..." command do the following:

Run

driverless --std-ipp-uris

You get an URI for your printer in standard IPP format. Please use that
URI for the "ipptool -tv ..." command of my comment above (comment #2)
and attach the attrs.txt here.

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You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1964095

Title:
  print sent to Epson ET-2810 is not printed

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  This is a new network printer in my home/local network.  It works ok from my 
mobile phone and from Windows, but not from Ubuntu 20.04 on the same PC, my 
preferred system.  I can print the test page consistently via 'Settings - 
Printers - Printer Details'; occasionally I have managed to print a simple text 
e-mail from Thunderbird; pdf-files and jpg-files don't come out; the process 
shows the job entering the print queue and being completed, but nothing appears 
to happen on the printer.
  I have used 'ubuntu-bug cups'to generate this report, so I hope it has 
included all the info you need, but please let me know if I can provide 
anything you are missing.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: cups 2.3.1-9ubuntu1.1
  ProcVersionSignature: Ubuntu 5.13.0-30.33~20.04.1-generic 5.13.19
  Uname: Linux 5.13.0-30-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27.21
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Tue Mar  8 10:11:02 2022
  InstallationDate: Installed on 2021-03-13 (359 days ago)
  InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
  Lpstat: device for EPSON_ET_2810_Series: implicitclass://EPSON_ET_2810_Series/
  MachineType: Dell Inc. XPS 8700
  Papersize: a4
  PpdFiles: Error: command ['fgrep', '-H', '*NickName', 
'/etc/cups/ppd/EPSON_ET_2810_Series.ppd'] failed with exit code 2: grep: 
/etc/cups/ppd/EPSON_ET_2810_Series.ppd: Permission denied
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-30-generic 
root=UUID=35fa7eb2-f276-418c-9acd-f55a95687068 ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/16/2014
  dmi.bios.release: 4.6
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A08
  dmi.board.name: 0KWVT8
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A03
  dmi.chassis.type: 3
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvrA08:bd04/16/2014:br4.6:svnDellInc.:pnXPS8700:pvr:rvnDellInc.:rn0KWVT8:rvrA03:cvnDellInc.:ct3:cvr:skuXPS8700:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: XPS 8700
  dmi.product.sku: XPS 8700
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
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[Desktop-packages] [Bug 1964095] Re: print sent to Epson ET-2810 is not printed

2022-03-21 Thread Till Kamppeter
Also note that the web interface of Launchpad only allows one attached
file per comment. If you want to attach more files, simply post more
comments, where the actual comment field can also stay empty in case you
wrote everything already in the comment of the first file.

e-mail answers seem to allow any number of attachments though.

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1964095

Title:
  print sent to Epson ET-2810 is not printed

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  This is a new network printer in my home/local network.  It works ok from my 
mobile phone and from Windows, but not from Ubuntu 20.04 on the same PC, my 
preferred system.  I can print the test page consistently via 'Settings - 
Printers - Printer Details'; occasionally I have managed to print a simple text 
e-mail from Thunderbird; pdf-files and jpg-files don't come out; the process 
shows the job entering the print queue and being completed, but nothing appears 
to happen on the printer.
  I have used 'ubuntu-bug cups'to generate this report, so I hope it has 
included all the info you need, but please let me know if I can provide 
anything you are missing.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: cups 2.3.1-9ubuntu1.1
  ProcVersionSignature: Ubuntu 5.13.0-30.33~20.04.1-generic 5.13.19
  Uname: Linux 5.13.0-30-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27.21
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Tue Mar  8 10:11:02 2022
  InstallationDate: Installed on 2021-03-13 (359 days ago)
  InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
  Lpstat: device for EPSON_ET_2810_Series: implicitclass://EPSON_ET_2810_Series/
  MachineType: Dell Inc. XPS 8700
  Papersize: a4
  PpdFiles: Error: command ['fgrep', '-H', '*NickName', 
'/etc/cups/ppd/EPSON_ET_2810_Series.ppd'] failed with exit code 2: grep: 
/etc/cups/ppd/EPSON_ET_2810_Series.ppd: Permission denied
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-30-generic 
root=UUID=35fa7eb2-f276-418c-9acd-f55a95687068 ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/16/2014
  dmi.bios.release: 4.6
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A08
  dmi.board.name: 0KWVT8
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A03
  dmi.chassis.type: 3
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvrA08:bd04/16/2014:br4.6:svnDellInc.:pnXPS8700:pvr:rvnDellInc.:rn0KWVT8:rvrA03:cvnDellInc.:ct3:cvr:skuXPS8700:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: XPS 8700
  dmi.product.sku: XPS 8700
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1964095/+subscriptions


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Re: [Desktop-packages] [Bug 1964095] Re: print sent to Epson ET-2810 is not printed

2022-03-21 Thread Jan Mathisen
Hi Till Kamppeter.

Thanks for looking into my bug report.  I have replied via Launchpad, 
but wasn't able to confirm that I managed to attach the files you asked 
for, so I attach them here, too.

--jan


On 2022-03-20 17:54, Till Kamppeter wrote:
> Could you also attach your file
>
> /etc/cups/ppd/EPSON_ET_2810_Series.ppd
>
-- 
Jan Mathisen
Email:  jbmi...@gmail.com
Adress: Bispeveien 54B, NO-1362 Hosle
Phone:  +47 97460585
Web:100yr.no


** Attachment added: "error_log"
   https://bugs.launchpad.net/bugs/1964095/+attachment/5571317/+files/error_log

** Attachment added: "jbm-2810.ppd"
   
https://bugs.launchpad.net/bugs/1964095/+attachment/5571318/+files/jbm-2810.ppd

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1964095

Title:
  print sent to Epson ET-2810 is not printed

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  This is a new network printer in my home/local network.  It works ok from my 
mobile phone and from Windows, but not from Ubuntu 20.04 on the same PC, my 
preferred system.  I can print the test page consistently via 'Settings - 
Printers - Printer Details'; occasionally I have managed to print a simple text 
e-mail from Thunderbird; pdf-files and jpg-files don't come out; the process 
shows the job entering the print queue and being completed, but nothing appears 
to happen on the printer.
  I have used 'ubuntu-bug cups'to generate this report, so I hope it has 
included all the info you need, but please let me know if I can provide 
anything you are missing.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: cups 2.3.1-9ubuntu1.1
  ProcVersionSignature: Ubuntu 5.13.0-30.33~20.04.1-generic 5.13.19
  Uname: Linux 5.13.0-30-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27.21
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Tue Mar  8 10:11:02 2022
  InstallationDate: Installed on 2021-03-13 (359 days ago)
  InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
  Lpstat: device for EPSON_ET_2810_Series: implicitclass://EPSON_ET_2810_Series/
  MachineType: Dell Inc. XPS 8700
  Papersize: a4
  PpdFiles: Error: command ['fgrep', '-H', '*NickName', 
'/etc/cups/ppd/EPSON_ET_2810_Series.ppd'] failed with exit code 2: grep: 
/etc/cups/ppd/EPSON_ET_2810_Series.ppd: Permission denied
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-30-generic 
root=UUID=35fa7eb2-f276-418c-9acd-f55a95687068 ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/16/2014
  dmi.bios.release: 4.6
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A08
  dmi.board.name: 0KWVT8
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A03
  dmi.chassis.type: 3
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvrA08:bd04/16/2014:br4.6:svnDellInc.:pnXPS8700:pvr:rvnDellInc.:rn0KWVT8:rvrA03:cvnDellInc.:ct3:cvr:skuXPS8700:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: XPS 8700
  dmi.product.sku: XPS 8700
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
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[Desktop-packages] [Bug 1964095] Re: print sent to Epson ET-2810 is not printed

2022-03-21 Thread Jan Mathisen
In response to advice 2022_03_20:

jbm@curlew:~/Desktop$ driverless
ipp://EPSON%20ET-2810%20Series._ipp._tcp.local/

jbm@curlew:~/Desktop$ ipptool -tv 
ipp://EPSON%20ET-2810%20Series._ipp._tcp.local/ get-printer-attributes.test   > 
attrs.test
ipptool: Unable to connect to "EPSON ET-2810 Series._ipp._tcp.local" on port 
631 - Name or service not known

I suppose this might possibly have failed because I have assigned a new name to 
the printer after the debug report using:
lpadmin -p jbm-2810 -v ipp://EPSON%20ET-2810%20Series._ipp._tcp.local/ - E -m 
driverless:ipp://EPSON%20ET-2810%20Series._ipp._tcp.local/
Since then I have had good experience printing pdf- and jpg-files from a 
terminal window using the lp command; printing e-mail and pdf-attachments from 
Thunderbird also works; printing pdf-files from Document Viewer and jpg-files 
from Image Viewer fails.

jbm@curlew:~/Desktop$ cupsctl --debug-logging
Attepted to print a file called "Truloc-211-Retainer.pdf" from Document Viewer 
to jbm-2810; it appears to be placed in the print queue and toleave the print 
queue but no print emerges from the printer. 
I have tried to attach the cups/error_log file 
and the jbm-2810.ppd file.

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1964095

Title:
  print sent to Epson ET-2810 is not printed

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  This is a new network printer in my home/local network.  It works ok from my 
mobile phone and from Windows, but not from Ubuntu 20.04 on the same PC, my 
preferred system.  I can print the test page consistently via 'Settings - 
Printers - Printer Details'; occasionally I have managed to print a simple text 
e-mail from Thunderbird; pdf-files and jpg-files don't come out; the process 
shows the job entering the print queue and being completed, but nothing appears 
to happen on the printer.
  I have used 'ubuntu-bug cups'to generate this report, so I hope it has 
included all the info you need, but please let me know if I can provide 
anything you are missing.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: cups 2.3.1-9ubuntu1.1
  ProcVersionSignature: Ubuntu 5.13.0-30.33~20.04.1-generic 5.13.19
  Uname: Linux 5.13.0-30-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27.21
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Tue Mar  8 10:11:02 2022
  InstallationDate: Installed on 2021-03-13 (359 days ago)
  InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
  Lpstat: device for EPSON_ET_2810_Series: implicitclass://EPSON_ET_2810_Series/
  MachineType: Dell Inc. XPS 8700
  Papersize: a4
  PpdFiles: Error: command ['fgrep', '-H', '*NickName', 
'/etc/cups/ppd/EPSON_ET_2810_Series.ppd'] failed with exit code 2: grep: 
/etc/cups/ppd/EPSON_ET_2810_Series.ppd: Permission denied
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-30-generic 
root=UUID=35fa7eb2-f276-418c-9acd-f55a95687068 ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/16/2014
  dmi.bios.release: 4.6
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A08
  dmi.board.name: 0KWVT8
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A03
  dmi.chassis.type: 3
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvrA08:bd04/16/2014:br4.6:svnDellInc.:pnXPS8700:pvr:rvnDellInc.:rn0KWVT8:rvrA03:cvnDellInc.:ct3:cvr:skuXPS8700:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: XPS 8700
  dmi.product.sku: XPS 8700
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
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[Desktop-packages] [Bug 1964095] Re: print sent to Epson ET-2810 is not printed

2022-03-20 Thread Till Kamppeter
Could you also attach your file

/etc/cups/ppd/EPSON_ET_2810_Series.ppd

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1964095

Title:
  print sent to Epson ET-2810 is not printed

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  This is a new network printer in my home/local network.  It works ok from my 
mobile phone and from Windows, but not from Ubuntu 20.04 on the same PC, my 
preferred system.  I can print the test page consistently via 'Settings - 
Printers - Printer Details'; occasionally I have managed to print a simple text 
e-mail from Thunderbird; pdf-files and jpg-files don't come out; the process 
shows the job entering the print queue and being completed, but nothing appears 
to happen on the printer.
  I have used 'ubuntu-bug cups'to generate this report, so I hope it has 
included all the info you need, but please let me know if I can provide 
anything you are missing.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: cups 2.3.1-9ubuntu1.1
  ProcVersionSignature: Ubuntu 5.13.0-30.33~20.04.1-generic 5.13.19
  Uname: Linux 5.13.0-30-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27.21
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Tue Mar  8 10:11:02 2022
  InstallationDate: Installed on 2021-03-13 (359 days ago)
  InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
  Lpstat: device for EPSON_ET_2810_Series: implicitclass://EPSON_ET_2810_Series/
  MachineType: Dell Inc. XPS 8700
  Papersize: a4
  PpdFiles: Error: command ['fgrep', '-H', '*NickName', 
'/etc/cups/ppd/EPSON_ET_2810_Series.ppd'] failed with exit code 2: grep: 
/etc/cups/ppd/EPSON_ET_2810_Series.ppd: Permission denied
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-30-generic 
root=UUID=35fa7eb2-f276-418c-9acd-f55a95687068 ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/16/2014
  dmi.bios.release: 4.6
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A08
  dmi.board.name: 0KWVT8
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A03
  dmi.chassis.type: 3
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvrA08:bd04/16/2014:br4.6:svnDellInc.:pnXPS8700:pvr:rvnDellInc.:rn0KWVT8:rvrA03:cvnDellInc.:ct3:cvr:skuXPS8700:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: XPS 8700
  dmi.product.sku: XPS 8700
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
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[Desktop-packages] [Bug 1964095] Re: print sent to Epson ET-2810 is not printed

2022-03-20 Thread Till Kamppeter
Please also run the command

cupsctl --debug-logging

Then print a job and as soon as it finishes/fails, copy the
/var/log/cups/error_log file and attach it to this bug report. Also do
not compress it and do not package it together with any other file.

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1964095

Title:
  print sent to Epson ET-2810 is not printed

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  This is a new network printer in my home/local network.  It works ok from my 
mobile phone and from Windows, but not from Ubuntu 20.04 on the same PC, my 
preferred system.  I can print the test page consistently via 'Settings - 
Printers - Printer Details'; occasionally I have managed to print a simple text 
e-mail from Thunderbird; pdf-files and jpg-files don't come out; the process 
shows the job entering the print queue and being completed, but nothing appears 
to happen on the printer.
  I have used 'ubuntu-bug cups'to generate this report, so I hope it has 
included all the info you need, but please let me know if I can provide 
anything you are missing.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: cups 2.3.1-9ubuntu1.1
  ProcVersionSignature: Ubuntu 5.13.0-30.33~20.04.1-generic 5.13.19
  Uname: Linux 5.13.0-30-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27.21
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Tue Mar  8 10:11:02 2022
  InstallationDate: Installed on 2021-03-13 (359 days ago)
  InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
  Lpstat: device for EPSON_ET_2810_Series: implicitclass://EPSON_ET_2810_Series/
  MachineType: Dell Inc. XPS 8700
  Papersize: a4
  PpdFiles: Error: command ['fgrep', '-H', '*NickName', 
'/etc/cups/ppd/EPSON_ET_2810_Series.ppd'] failed with exit code 2: grep: 
/etc/cups/ppd/EPSON_ET_2810_Series.ppd: Permission denied
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-30-generic 
root=UUID=35fa7eb2-f276-418c-9acd-f55a95687068 ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/16/2014
  dmi.bios.release: 4.6
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A08
  dmi.board.name: 0KWVT8
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A03
  dmi.chassis.type: 3
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvrA08:bd04/16/2014:br4.6:svnDellInc.:pnXPS8700:pvr:rvnDellInc.:rn0KWVT8:rvrA03:cvnDellInc.:ct3:cvr:skuXPS8700:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: XPS 8700
  dmi.product.sku: XPS 8700
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
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[Desktop-packages] [Bug 1964095] Re: print sent to Epson ET-2810 is not printed

2022-03-20 Thread Till Kamppeter
Please run the command

driverless

and post the output here. This should give you a network URI of your
printer.

Then run

ipptool -tv  get-printer-attributes.test > attrs.txt

with  replaced by the URI you got from the "driverless" command.
Please attach the resulting attrs.txt file to this bug report. Please do
not compress the file.

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1964095

Title:
  print sent to Epson ET-2810 is not printed

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  This is a new network printer in my home/local network.  It works ok from my 
mobile phone and from Windows, but not from Ubuntu 20.04 on the same PC, my 
preferred system.  I can print the test page consistently via 'Settings - 
Printers - Printer Details'; occasionally I have managed to print a simple text 
e-mail from Thunderbird; pdf-files and jpg-files don't come out; the process 
shows the job entering the print queue and being completed, but nothing appears 
to happen on the printer.
  I have used 'ubuntu-bug cups'to generate this report, so I hope it has 
included all the info you need, but please let me know if I can provide 
anything you are missing.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: cups 2.3.1-9ubuntu1.1
  ProcVersionSignature: Ubuntu 5.13.0-30.33~20.04.1-generic 5.13.19
  Uname: Linux 5.13.0-30-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27.21
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Tue Mar  8 10:11:02 2022
  InstallationDate: Installed on 2021-03-13 (359 days ago)
  InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
  Lpstat: device for EPSON_ET_2810_Series: implicitclass://EPSON_ET_2810_Series/
  MachineType: Dell Inc. XPS 8700
  Papersize: a4
  PpdFiles: Error: command ['fgrep', '-H', '*NickName', 
'/etc/cups/ppd/EPSON_ET_2810_Series.ppd'] failed with exit code 2: grep: 
/etc/cups/ppd/EPSON_ET_2810_Series.ppd: Permission denied
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-30-generic 
root=UUID=35fa7eb2-f276-418c-9acd-f55a95687068 ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/16/2014
  dmi.bios.release: 4.6
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A08
  dmi.board.name: 0KWVT8
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A03
  dmi.chassis.type: 3
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvrA08:bd04/16/2014:br4.6:svnDellInc.:pnXPS8700:pvr:rvnDellInc.:rn0KWVT8:rvrA03:cvnDellInc.:ct3:cvr:skuXPS8700:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: XPS 8700
  dmi.product.sku: XPS 8700
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1964095/+subscriptions


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